WidevineCdm Plugin Crash on Firefox

I'm unable to stream content on Spotify and Netflix in Firefox due to a recurring "WidevineCdm plugin has crashed" error. Any help would be greatly appreciated. Steps I'… (read more)

I'm unable to stream content on Spotify and Netflix in Firefox due to a recurring "WidevineCdm plugin has crashed" error. Any help would be greatly appreciated.

Steps I've already taken to troubleshoot:

  • Ensured "Play DRM-restricted content" is enabled in Firefox.
  • Tested with a completely clean Firefox profile.
  • Tried the portable version of Firefox (131.0.3) as well, but the same issue arose.
  • Verified that streaming works fine on Microsoft Edge and Google Chrome, so I don't think it's an issue with my PC or security software (I temporarily disabled it for testing purposes).
  • Made sure I'm not using any VPN or proxy.
  • Performed a clean reinstall of the latest Firefox version.

System information:

  • OS: Windows 11 (23H2)
  • Firefox version: 132.0

Asked by orangehermit 18 hours ago

Last reply by orangehermit 1 hour ago

Getting the old "Your browser does not support High-Definition" on Amazon Prime Video, on FF MacOS

It started doing this last week. I had this happening a couple versions ago but it went away by itself (I think). Clearing cache won't help, not restarting it in Trouble… (read more)

It started doing this last week. I had this happening a couple versions ago but it went away by itself (I think).

Clearing cache won't help, not restarting it in Troubleshoot mode, etc.

Firefox is up-to-date and this was fixed a couple versions ago.

New bug?

Asked by ThSam 1 day ago

Last reply by ThSam 1 hour ago

Years long Amazon.com connection problem

Very frustrating with many websites especially Amazon hanging and freezing on Firefox, this happens in Windows 10 across multiple computers, this issue doesn't happen on … (read more)

Very frustrating with many websites especially Amazon hanging and freezing on Firefox, this happens in Windows 10 across multiple computers, this issue doesn't happen on Chrome or Safari. Ad blocking has been turned off, hardware acceleration disabled, and multiple times complete reinstalls have been performed of Windows 10. For instance on Amazon, these websites seem to hang when loading, either freezing the browser with no mouse input allowed or loading broken images:

unagi-na.amazon.com unagi.amazon.com m-media.amazon.com images-na.ssl-images.amazon.com fls-na.amazon.com

I've had to use Chrome on these multiple computers when ordering from Amazon, any insight would be appreciated.

Asked by chinon1919 4 hours ago

Plece Help

Secure Connection Failed An error occurred during a connection to everify.bdris.gov.bd. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are t… (read more)

Secure Connection Failed

An error occurred during a connection to everify.bdris.gov.bd. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by nibashmallik790 10 hours ago

Firefox does not run as it should after a recent Newton 360 update.

I have yesterday installed a Norton 360 upgrade to their search facility. On running Firefox after doing this, my bookmark and tollbar settings are not as that were befo… (read more)

I have yesterday installed a Norton 360 upgrade to their search facility. On running Firefox after doing this, my bookmark and tollbar settings are not as that were before doing this.

Other than this, Firefox runs satisfactorily.

Can you please assist on getting these back to how thy were two days ago?

Asked by dforrest 11 hours ago

Grey bar flashes at bottom of screen when switching tabs

Hi, Since my Firefox updated today (v132.0), sometimes when I swap tabs I get this grey bar appear for a split second at the bottom of the tab. This isn't super consiste… (read more)

Hi,

Since my Firefox updated today (v132.0), sometimes when I swap tabs I get this grey bar appear for a split second at the bottom of the tab. This isn't super consistent, and seems to only happen when swapping from the New Tab page to some websites, such as Twitter and my email, but not others. I've tried disabling extensions to no avail.

Any ideas on the cause of this/how to fix?

Thank you very much for reading

Asked by rhy 1 day ago

Last reply by rhy 11 hours ago

firefox not opening

when i open firefox for the first time there is a flash on the screen and then nothing. i try again and it opens a single tab and not all the tabs when last closed … (read more)

when i open firefox for the first time there is a flash on the screen and then nothing. i try again and it opens a single tab and not all the tabs when last closed

Asked by rgb48 1 day ago

Please, please please! Cannot drag and drop pics and links from Firefox

All I get when trying to drag photos and URLs to my desktop is a red circle-slash. Firefox is too good to lose, but it's fix it or delete it. Works fine in Edge (I don… (read more)

All I get when trying to drag photos and URLs to my desktop is a red circle-slash. Firefox is too good to lose, but it's fix it or delete it.

Works fine in Edge (I don't). Fixes most welcome.

Asked by MIchael Linder 6 days ago

Youtube crashing the tab

This is a fun one, every time I open Youtube on a normal window it crashes the tab. If I manage to hit a video before it crashes, the video will load for a few seconds an… (read more)

This is a fun one, every time I open Youtube on a normal window it crashes the tab. If I manage to hit a video before it crashes, the video will load for a few seconds and then crash the tab.

BUT! This is only if I am logged into my Google account and if I am not on a private browser. Even if I'm logged into Google on a private browser it will work fine.

I have disabled all my extensions and plugins, added them one by one, and there doesn't seem to be a correlation there. All my extensions and plugins are currently working on my Private tabs as well. I am stumped on this. Any help would be appreciated.

Asked by onderwaterl 1 day ago

Malwarebytes Browserguard

I have a repeatable issue. Every time I install Browserguard on Firefox, it only works properly immediately after the installation, before I close Firefox. Once I close F… (read more)

I have a repeatable issue. Every time I install Browserguard on Firefox, it only works properly immediately after the installation, before I close Firefox. Once I close Firefox and then reopen Firefox, Browserguard will not function properly. It does not block anything. Example. I open Edge, go to classicalfm dot ca, and Browserguard blocks 19 items. Go to the same website using Firefox, it blocks zero items. Why? Again, immediately after a fresh installation of Browserguard in Firefox, it will block those 19 items. If I close Firefox and then reopen Firefox, Browserguard blocks nothing. I fail to understand why. I want to be able to use Firefox with Browserguard properly working. Thanks in advance for any help. Cheers.

Asked by jadc2012 1 day ago

no typing scale to win login

Hi, w11p laptop. Dev build 133b2 & older (dev builds all). https://united4respect.app.scaletowin.com/?inviteEmail=psldda%40gmail.com&loginImmediately=true&… (read more)

Hi, w11p laptop. Dev build 133b2 & older (dev builds all).

https://united4respect.app.scaletowin.com/?inviteEmail=psldda%40gmail.com&loginImmediately=true&inviteHasAccount=true

This issue is not just for united4respect. I've encountered it in DNC phone banking login as well, it does seem to be a scale to win set of pages.

Issue: in order to log in to scale to win web pages, it requires me to type in my email address in the provided field in the link above. What I get: nothing. Typing does not happen What I did not do: go into troubleshoot mode What I want: is this an extension issue? Is it a FF Dev build issue? I don't have stable FF here. It's iffy troubleshoot mode fixes, depends on problem. What I did: use chrome. It worked. I prefer FF.

Later: I checked the 2 extensions that could possible be at fault, and they are NOT it: malwarebytes and ghostery extensions. I disabled both. I tried typing in the scale to win website, regular FF mode (not troubleshooting). Still no typing allowed.

I then changed fonts from arial to times new roman. No difference, no typing takes place.

Advise, please. Thank you.

Asked by linusr 2 days ago

since updating to 132, internet access has deteriorated; frequently having to switch off wifi and switch on

since updating to 132, internet access has deteriorated; frequently having to switch off wifi and switch on again; using macOS Monterey, Version 12.7.6 Regards, John … (read more)

since updating to 132, internet access has deteriorated; frequently having to switch off wifi and switch on again; using macOS Monterey, Version 12.7.6 Regards, John



moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section.

Asked by johnmcinneny 2 days ago

Videos pause when Firefox isn't the focus

Videos pause when Firefox isn't the focus, most often I'll have it playing on my second monitor when doing something else. I find this most often happens with streams but… (read more)

Videos pause when Firefox isn't the focus, most often I'll have it playing on my second monitor when doing something else. I find this most often happens with streams but not exclusively. I also find that it's more likely to happen when I have a game in the focus on my main monitor. If I have the game open but not in focus I find that this issue happens significantly less (even if that doesn't significantly change the impact the game has on my computer). This is a new issue that appeared sometime within the last month or so and wasn't there for years prior.

Asked by Gron 2 days ago

Firefox browser will not load streaming video

If I visit https://www.corvettemuseum.org/live-stream in an attempt to view the multiple live streaming cameras at the National Corvette Museum, my Firefox browser will n… (read more)

If I visit https://www.corvettemuseum.org/live-stream in an attempt to view the multiple live streaming cameras at the National Corvette Museum, my Firefox browser will not open any of the cameras or this page. However, the page/cameras open just fine using Microsoft Edge and Microsoft Chrome browser and any other browsers that I have tried. Only Firefox will not open these live cameras. Can you let me know why? I contacted the IT department at the Museum to ask why they block the Firefox browser and they said they don't. Any ideas?

Asked by jdub22451 2 days ago

Firefox very slow to load some websites lately

At some point in the last few weeks -- possibly after an upgrade -- I've noticed that some websites such as the Washington Post and Fidelity can take minutes rather than … (read more)

At some point in the last few weeks -- possibly after an upgrade -- I've noticed that some websites such as the Washington Post and Fidelity can take minutes rather than seconds to load. The problem doesn't seem to be with the sites themselves (because they load fine on Chrome) or with my hardware (because exactly the same thing happens on both of my computers). Has anyone else noticed this?

( I'm running Firefox 131.0.3 on Windows.)

Asked by BlebNevus1015 1 week ago

Last reply by BlebNevus1015 2 days ago