Showing questions tagged: Show all questions

Media Playback Aborted

I cannot seem to figure out why all of sudden I cannot watch videos on VIKI. I cleared my cookies and cache, and then started having this issue. Is there something on my … (read more)

I cannot seem to figure out why all of sudden I cannot watch videos on VIKI. I cleared my cookies and cache, and then started having this issue. Is there something on my end that I need to re-download?

Asked by jonathanmartinlopez 1 hour ago

Firefox thinks I live in Alabama

Why does Firefox think I live in Alabama? Microsoft Edge on the same computer knows I live in Florida. How do I fix it so Firefox recognizes my location? Thanks, DT … (read more)

Why does Firefox think I live in Alabama? Microsoft Edge on the same computer knows I live in Florida. How do I fix it so Firefox recognizes my location?

Thanks, DT

Asked by benetodog 2 hours ago

No browser history of a suspected webiste, privacy concern

OS: Windows 10 (Japanese) (updated) Firefox version 84.02 (64-bit) (updated) Drivers (updated) I got an email from a reputed PDF OCR software and scanner company as usual… (read more)

OS: Windows 10 (Japanese) (updated) Firefox version 84.02 (64-bit) (updated) Drivers (updated)

I got an email from a reputed PDF OCR software and scanner company as usual for winter sale. I decided to buy the software and click the BUY link in the email. On the website I entered required information and when clicked the process button unexpectedly on the next page I was supposed to fill in my Credit card password which was strange and I left the website before leaving did left the chat message "why do you need password".

After a while I checked the Firefox browser's history and surprisingly there wasn't any history of that website. So, question is when I was not using Private browsing then why there wasn't web history? Do you think it is technically possible?

Any guidance will be appreciated. Thank you.

Asked by Ari94 2 hours ago

Firefox fails to show any pages, including options.

Since this morning, Firefox fails to show any pages, this includes options. Both Chrome and IE render sites without issue. I have attempted the following: 1) Reboot 2) re… (read more)

Since this morning, Firefox fails to show any pages, this includes options.

Both Chrome and IE render sites without issue.

I have attempted the following: 1) Reboot 2) refresh Firefox 3) remove and install - Without removing any profiles 4) remove firefox, delete profiles, and install

Nothing has worked.

Asked by amwoodwork 1 day ago

Last reply by amwoodwork 3 hours ago

Top Site Icons Not Appearing

Hi I've got some top sites pinned to my homepage, but for some reason a decent amount of the icons won't appear, even if I change the custom image url that they're linkin… (read more)

Hi I've got some top sites pinned to my homepage, but for some reason a decent amount of the icons won't appear, even if I change the custom image url that they're linking to. Is there any way to fix this, I'm a very visual person so having icons makes it much easier to browse

(BTW I've experimented waiting hours for them to show up, no dice)

Asked by harris.alex625 5 hours ago

on screen keyboard (osk) not working in full screen

the on screen keyboard (osk) not working anymore when in full screen. it opens up but immediately closes down. it is working fine when the firefox window is not maximized… (read more)

the on screen keyboard (osk) not working anymore when in full screen. it opens up but immediately closes down. it is working fine when the firefox window is not maximized - in both: tablet mode on and tablet mode off. i have already tried this with no succes:

  • restart with disabled addons
  • cleanup
  • new install (nightly)
  • switching osk settings in about:config

i am on windows 10 with dell 5290 2-in-1 incl. travel keyboard. does anyone else have this problem? is this a known bug? any help/information is appreciated!

thanks!

Asked by Turbomate 6 hours ago

Last reply by Turbomate 6 hours ago

Firefox browser restore previous session after crash

Hi, I'm trying to disable the "restore previous session including tabs" after crash feature. I've disabled the "Restore previous session" check from the general configura… (read more)

Hi, I'm trying to disable the "restore previous session including tabs" after crash feature.

I've disabled the "Restore previous session" check from the general configuration panel.

I've changed the following values from the about:config panel: browser.sessionstore.max_resumed_crashes = 0 browser.sessionstore.resume_from_crash = false

However after a restart or shutdown, Firefox still shows up the tabs from the previous session.

I'm using Ubuntu 18.04 OS.

Could someone please help me with this?

Perhaps this feature is useful for some people, but for me it's extremely annoying; plus I really like Firefox and don't wanna change browsers.

Thanks!

Asked by pmgesualdi 7 hours ago

Firefox will not load Zynga.com Farmville 2 on W10

I have two laptops..both W10 64 bit both Firefox version 84.0.2. On works fine the other just will not complete the loading of Farmville-Two on Zynga . I have tried to … (read more)

I have two laptops..both W10 64 bit both Firefox version 84.0.2. On works fine the other just will not complete the loading of Farmville-Two on Zynga . I have tried to go page by page and make sure the two laptops have identical settings and they do as best as I can find. By any chance does anyone have any suggestions I can try. I have done all the suggestions From Zynga..cleared cache, deleted web content, rebooted, reinstsalled their Launcher+ program so you dont need Flash and flash is disabled, I did virus and Malwarebytes scans, even did a sfc/ scannnow, I changed the Firefox settings to allow pop ups and set to privacy to standard. It starts to load but the page stops and locks up and I am left with a white window on the left where the farm should load ...the laptop to a point sometimes I have to reboot to close the window. It used to work just fine. I know my way around a bit but not an expert..just cant play on one of the laptops..frustrating. It started about a week ago. All other programs seem to work ok. Appreciate any help..Thank you.

Asked by oldbob2 1 day ago

Last reply by oldbob2 20 hours ago

My work app/website does not allow encryption; how do I add permissions to access it

My work app/website does not allow encryption; how do I add permissions to access it. I have previously accessed it 311 times from this computer but could not from yester… (read more)

My work app/website does not allow encryption; how do I add permissions to access it.

I have previously accessed it 311 times from this computer but could not from yesterday.

I cannot find how to add permissions to allow this website.

Asked by rmbaral 18 hours ago

Ubuntu garbage data increases exponentially

# Ubuntu garbage data increases exponentially ## Intro and context Hello. I am a power user that works in software and web development. I have been using Firefox on… (read more)

# Ubuntu garbage data increases exponentially
## Intro and context

Hello. I am a power user that works in software and web development. I have been using Firefox on and on for most my life, but full time as my main browser since late 2018. One thing I love Firefox for is its lightness on memory compared to that of Google Chrome, and also its open web standards, open source, privacy, ethical owners, and customizations. I have been using Windows 10 up until July 9th 2020 before I switched to my first main Linux desktop. I have always kept my eye on CPU and RAM usage, as high CPU drains battery and running out of RAM results in a system crash. I actively keep many tabs open (less than 100 but more than 60) I ensure that they are light. I mostly have GitHub tabs open, but I keep a few other things open as well, mostly Wikipedia/wiktionary and duckduckgo tabs, a pcloud (file service) tab, but sometimes a youtube tab or two (rarely a reddit tab)

## Issue

I have been noting that garbage collection is getting exponentially worse over time. When I got my laptop, I was able to keep 2-3 fully packed profiles open at all times, and never having to close Firefox until shutdown (after about 12-16 hours uptime) I rely heavily on Firefox profiles for organization. It has been getting exponentially worse. Starting in late 2020, I had to reduce the max number of open profiles to 2, and in 2021. In early January, I had to start closing the profiles once a day to free up 2-3+ GiB of RAM (swap doesn't change much, that is the garbage data that isn't being cleared, it normally ends up at 800 MiB to 1.7 GiB by the end of the day) and now (as of January 22nd 2021) I have to close Firefox 2-3 times a day to prevent my system from getting overloaded, as Firefox eats through 1-2 gigabytes of RAM per hour, even when idle. I have noticed several processes titled `web content` that use 200-600 MiB each (there is usually 2-7 of them) I am wondering what I can do for Firefox to prevent high RAM usage. For reference, here is my main profile in idle mode:

Mozilla is refusing to let me upload images right now, so I will link them

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/MProfile1_Idle_1.22.2021.png

Here is my usual 2nd profile in idle mode:

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/MProfile2_Idle_1.22.2021.png

Here is the RAM and SWAP usage before my 2nd refresh today (uptime: 8 hours 46 minutes)

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/FF_GF_Open_1.22.2021.png

And here it is with Firefox and Nautilus closed (I forgot about nautilus before getting the first 2 pics, it uses a lot of memory depending on its usage):

https://github.com/seanpm2001/seanpm2001/blob/master/FFTechSupport/Jan22/FF_GF_Closed_1.22.2021.png

I have lately suspected that GitHub may have gotten heavier, or is sending too much data via AJAX methods, but I am not entirely sure.

    1. System specs

Device: `Dell XPS 13 9XXX`

Operating system: `Ubuntu 20.04 (Focal Fossa)`

Linux Kernel version: `5.4.0-48-generic`

Processor type: `Intel Core i5 10th generation`

Processor specs: `Intel® Core™ i5-1035G1 CPU @ 1.00GHz × 8`

Processor mode: `x64`

Desktop environment: `GNOME 3.36.1`

Windowing system: `X Desktop environment 11`

Memory: `7.4 GiB (8 GB)`

SWAP file: `2.0 GiB`

Firefox version: `84.0.1` - I haven't updated in a while due to fear of memory increase and instability

Number of Firefox profiles: `61` - no new profiles created since December 26th 2020

I am wondering what I should do about this. I work with hundreds of projects, so I can't close too many tabs, as it becomes hard to access and manage. I intend to close 16 tabs in the next month, as I am freeing up some projects.

***

Asked by SeanPM 18 hours ago

When saving an edited PDF form the text is rendered exceedingly large

Greetings, I am trying to fill out a PDF form using Firefox's built in PDF viewer and form editor. I'm running Linux (Ubuntu) with Firefox 84. I am able to successfully v… (read more)

Greetings, I am trying to fill out a PDF form using Firefox's built in PDF viewer and form editor. I'm running Linux (Ubuntu) with Firefox 84. I am able to successfully view and "Open" the PDF within the browser, and even edit the text properly. However, upon saving or printing, the text gets rendered with a massive font size nullifying the ability to edit in browser. I've been trying to find some online resources without success, and can't seem to find others reporting a similar case.

I've disabled all extensions and restarted Firefox, but did not notice any change in behavior. Any tips for debugging? Attached are two pics of the PDF form while editing, and then the rendered PDF after saving.

Asked by dailyherold 1 week ago

Last reply by dailyherold 23 hours ago

YouTube playback speed issue (audio)

I usually watch YouTube video's at 1.25x speed, and I noticed recently that it seem to make some audio distorted. So far I've only noticed it on lower notes, but it caus… (read more)

I usually watch YouTube video's at 1.25x speed, and I noticed recently that it seem to make some audio distorted. So far I've only noticed it on lower notes, but it causes to sound a bit distorted and warbled.

I noticed it on this video: https://youtu.be/IubSudelVmw?t=429 at the tagged time, and also on a channel called The 8-bit Guy on his intro theme. https://youtu.be/d3NIe1jTZMc

Again, this is all at 1.25x speed (or faster), and this only seems to happen in firefox. I made sure to check and see if it was my speakers, which it isn't because I can also hear the distortion through headphones.

I'm not sure there's much to be done to correct the issue, but I thought I'd post about this in hopes it might get checked in a future update.

Asked by daveyb1337 19 hours ago

"How can i reset 'container defaults' in FireFox Browser? I.E. I previously selected to open a certain 'site' is a specified 'container' - now I want to clear."

The question at the following URL has an answer that is no longer the best answer, but it is Archived and I cannot provide the better answer. Since "How can i reset 'con… (read more)

The question at the following URL has an answer that is no longer the best answer, but it is Archived and I cannot provide the better answer. Since "How can i reset 'container defaults' in FireFox Browser? I.E. I previously selected to open a certain 'site' is a specified 'container' - now I want to clear." is the top hit when I look for this on Google, I'm attempting to provide the answer here.

https://support.mozilla.org/bm/questions/1269571

Asked by ransage 1 day ago

Last reply by ransage 1 day ago

Firefox Crashed and I Could Not Stop Process

I was away from my Windows 10 computer and when I came back Firefox was gone and replaced by a notice that it had crashed and would need to restart. Restart could not pro… (read more)

I was away from my Windows 10 computer and when I came back Firefox was gone and replaced by a notice that it had crashed and would need to restart. Restart could not proceed because Firefox was still running. I went to the Task Manager to end the Firefox process but the Task Manager was not able to stop it. I had to reboot the computer to end Firefox. You know a crash is real bad when the OS can't even terminate it. Just wanted to see if someone could pass this along to the developers as the feedback page does not appear to be working. Thanks

Asked by David6040 21 hours ago

Extremely Sensitive Touchpad-Scrolling

Firefox 84.0.2 (64-Bit) Windows Home 10 20H2 I have about 700+ bookmarks, which I like to access from the Bookmarks sidebar. There are of course even more items in my bro… (read more)

Firefox 84.0.2 (64-Bit) Windows Home 10 20H2

I have about 700+ bookmarks, which I like to access from the Bookmarks sidebar. There are of course even more items in my browsing history. My issue is, that Firefox reacts rather "extremely" to scrolling on the touchpad. Even when I two-finger-drag "very very slowly", multiple items just "fly by" at bewildering speed. It's impossible for me to perform a precise scroll action.

It not only affects the sidebars that but also the "Library" window (both left and right lists). Strangely, the actual webpages scroll normally. Text area fields on web forms with many lines of text also scroll precisely.

In about:config, all scroll- and mouse-wheel-related settings are set to default values. I also tried with a completely new profile (after importing the bookmarks). That also didn't help.

Asked by damian.hofmann 21 hours ago

URL bar right click menu

When I select a text on a webpage and right click, there are some options including add-on related ones (e.g. translate this text). However, when I select a text in the a… (read more)

When I select a text on a webpage and right click, there are some options including add-on related ones (e.g. translate this text). However, when I select a text in the address bar my add-on options doesn't appear. Is it possible to use my add-ons on address bar selections? Or is it that my add-ons lack this feature?

Asked by cmnmsc 1 day ago

Last reply by cmnmsc 22 hours ago

webpages scrolling by themselves

Recently pages have been scrolling up and down by themselves. Sometimes it happens when I attempt to click on a link, but not always, and on various websites. I have Wind… (read more)

Recently pages have been scrolling up and down by themselves. Sometimes it happens when I attempt to click on a link, but not always, and on various websites. I have Windows 10, so it might be from a recent update. It just happened on this site. It's very annoying. Any thoughts or insights?

Asked by pmfsox 22 hours ago

How can I slim down my Firefox Profile?

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to sli… (read more)

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to slim it down. I want to keep bookmarks and have it auto recall previous sites I have visited. Can I keep the bookmarks and auto recall, but delete some of the files? These files are big also, places.sqlite, webappstore.sqlite, favicons.sqlite Thank you very much.

Asked by HnLA 1 week ago

Last reply by HnLA 1 day ago

Firefox 52 & Big Sur

I have to continue to use Firefox 52.0.2 (FF52)because of a discontinued form filler plug-in (Autofill Forms). FF 52 has been working fine until I moved to Big Sur. Upon … (read more)

I have to continue to use Firefox 52.0.2 (FF52)because of a discontinued form filler plug-in (Autofill Forms). FF 52 has been working fine until I moved to Big Sur. Upon launching FF52 under Big Sur, the sidebar and some toobar icon drop-menu's text has disappeared. If I boot back into Catalina, this missing text is visible (Please see attached screenshots). I was hoping someone could tell me how to make this text visible again under Big Sur. Thanks in advance for assistance.

Asked by Ken 1 day ago