Showing questions tagged:

Signing in to Firefox to Sync passwords on Shared Devices

Hi Firefox Team and Forum, I'm planning on using Firefox on a shared device (Windows 11 with common login shared with other people), however, I'm concerned that signing i… (read more)

Hi Firefox Team and Forum,

I'm planning on using Firefox on a shared device (Windows 11 with common login shared with other people), however, I'm concerned that signing into my Firefox account and syncing the passwords will create a local folder on the shared device with the passwords on my Firefox account.

Is there a way to NOT have the passwords stored locally on the shared device? Or will the passwords be deleted from the shared device everytime I sign out from the Firefox browser?

If this is not possible on the current version of Firefox, are there any plans to implement it? Chrome can delete the locally stored passwords after signing out.

Thank you

Open

Firefox web pages no longer print to my Brother MFC‑J895DW all in one device and I've done testing and can't solve the issue.

Would you please share any Firefox-specific fix for my Windows 7 laptop. I did exact comparison of printing (using same printer) Firefox 115.43.0 web pages (which no lon… (read more)

Would you please share any Firefox-specific fix for my Windows 7 laptop.

I did exact comparison of printing (using same printer) Firefox 115.43.0 web pages (which no longer print)  and Opera version 95.0.4635.90 web pages that print fine.

I use my Brother MFC‑J895DW wirelessly with Windows 7 laptop. Firefox shows “Print Preview Error”; Firefox’s XPS file won’t open, while Opera’s XPS file opens and prints.

I also tried a fresh profile, Troubleshoot Mode, resetting printer settings, and reinstalling Firefox. Still can't get Firefox web pages to print.

FYI, my Windows 10 desktop is able to get Firefox web pages to print on same Brother device.

Thank you for your time and suggestions.

Open

Prime video freezes on MacOS in Firefox

I recently updated to Firefox 158.0 on my MacOS, which is on OS 27.0.1 and all of a sudden, my Prime Video home page won't play videos. It just shows the spinny circle wh… (read more)

I recently updated to Firefox 158.0 on my MacOS, which is on OS 27.0.1 and all of a sudden, my Prime Video home page won't play videos. It just shows the spinny circle where I should be able to hit play, and in fact I cannot click on anything on the page. I can close it and open amazon again, but as soon as I go to Prime Video, it freezes up. I've tried deleting cookies and clearing the cache, restarting my Mac, but nothing seems to help.

Open

Firefox 158.0 (aarch64) just installed - why have I lost "Yesterday" in my Search History? - only "Today" and "Last 7 Days" before month by month display

Firefox 158.0 (aarch64) just installed and my Search History has changed - I seem to have lost "Yesterday" - only "Today" and "Last 7 Days" appear before the month by mon… (read more)

Firefox 158.0 (aarch64) just installed and my Search History has changed - I seem to have lost "Yesterday" - only "Today" and "Last 7 Days" appear before the month by month display options. Cannot spot anything in the Release Notes about this. Is this an accidental change? I find "Yesterday" very useful.

Thanks. RichardT

Open

What is the signifacance of this errro message?

This error message appeared on login. "<title>Error</title> An error occurred while processing your request. Reference #30.b1c7dd17.1792253410.a1e2a97c http… (read more)

This error message appeared on login. "<title>Error</title>

An error occurred while processing your request.

Reference #30.b1c7dd17.1792253410.a1e2a97c

https://errors.edgesuite.net/30.b1c7dd17.1792253410.a1e2a97c

"

How should I deal with the problem?

/s/ Albert P, Zabin [redacted email from community support forum]

Open 1

Ram usage

My browser is using 2,3 Gb of extra ram it goes away by restarting but comes back in 5-10 min. It occurs wathing twich, i have tried disabling extentsions but it doesn't … (read more)

My browser is using 2,3 Gb of extra ram it goes away by restarting but comes back in 5-10 min. It occurs wathing twich, i have tried disabling extentsions but it doesn't work. in about:memory the readout is as thoug it is keaping an extra copy of open browser files in ram.

2,511.83 MB (100.0%) -- heap ├──2,301.00 MB (91.61%) -- committed │ ├──2,016.65 MB (80.29%) ── unused-pages/dirty │ ├────230.75 MB (09.19%) ── allocated │ ├─────32.96 MB (01.31%) ++ bin-unused │ └─────20.65 MB (00.82%) ++ (2 tiny) └────210.82 MB (08.39%) -- decommitted

    ├──210.21 MB (08.37%) ── unmapped
    └────0.61 MB (00.02%) ++ unused-pages
Open 6

Firefox refresh - Why did Firefox do this on its own?

What causes Firefox to do a refresh. I stepped away from my PC for 15 minutes and found FIrefox doing a refresh when I returned. Lost all of settings. Putting the icons o… (read more)

What causes Firefox to do a refresh. I stepped away from my PC for 15 minutes and found FIrefox doing a refresh when I returned. Lost all of settings. Putting the icons on tool bar where you want them is one of the frustrating things I have done in a long time and now, I get to make all my settings changes over again plus try to get the tool bar icons where I want them.

Open

login page for just one site hangs after Firefox upgrade

After the recent Firefox upgrade a couple of days ago, I am unable to get to my Questrade login page. I click login, I get a white page with a message in bottom left hand… (read more)

After the recent Firefox upgrade a couple of days ago, I am unable to get to my Questrade login page. I click login, I get a white page with a message in bottom left hand corner "transferring data from login.questrade.com..." and no further response. I am able to login with MS Edge, and Firefox is able to access all my other websites except this one.

I have run through all the things to try in the Firefox support article "Firefox can't load websites but other browsers can" to no effect.

  • cleared cookies & cache
  • cleared recent history
  • turned off DNS over HTTPS
  • Disable IPv6- changed to true
  • changed Proxy settings to No Proxy

I've turned off Bitdefender firewall and antivirus apps to no effect and ran a full system scan with Bitdefender. I really don't want to have to use a different browser each time I want to access questrade site. I would really appreciate any advice as to what else I could try to resolve this issue. Thanks so much!

Open

There is no simple way to add <<mailto:mail.proton.me>> in settings.

There is no simple way to add mailto:"mail.proton.me in settings. I can delete Google but there's no option add an alternative. Settings is looking for an app, not an em… (read more)

There is no simple way to add mailto:"mail.proton.me in settings.

I can delete Google but there's no option add an alternative. Settings is looking for an app, not an email provider address. I had to modify handlers.json to make it work.

Open

Need the firewall requirements for firefox vpn option, currently corporate firewall is blocking traffic.

Currently I am trying to use the firefox built in VPN option. When I hit the turn on it turns on and goes green but I am unable to browse. I suspect this is due to the … (read more)

Currently I am trying to use the firefox built in VPN option. When I hit the turn on it turns on and goes green but I am unable to browse. I suspect this is due to the corporate firewall and content filters that are in place when I am in the office. The firewall team is looking for support as we are unable to find out what access is needed to be open for this service to work. What IP's does the service connect to for access? What ports are use for setting up that browser level VPN? Is their any application or urls that should be allowed? If documentation for what access is needed to be opened on a corporate firewall would be appreciated. We have searched extensively and cannot find the information other than this runs by Fastly. We cannot find ports/urls/ips that are needed.

Thanks Chris.

Open 4 1

Choppy, stuttering embedded video on Firefox browser for Windows 10

Here is a video which would demonstrate it best: https://youtu.be/MpHX4Ep-IMM These two comparison are made between Firefox 158.0 (64 bit) in Troubleshoot Mode and Brave … (read more)

Here is a video which would demonstrate it best: https://youtu.be/MpHX4Ep-IMM

These two comparison are made between Firefox 158.0 (64 bit) in Troubleshoot Mode and Brave 1.97.59 (64 bit), on Windows 10, version 22H2. I use the 30MB Big Buck Bunny version on test-videos.co.uk site, Firefox seems able to load the 1MB, or 2MB version pretty smoothly, but higher than that, it starts to stutter, for some reasons I cannot understand.

(Most results I can find online tell me to "disable hardware acceleration", but I have been turning that setting on and off multiple times without seeing any changes)

Ironically, videos on Youtube can load normally without issues. It just seems any embedded videos would behave oddly like this, which I encounter most often on Discord.

Please, I would appreciate any insights. I can provide additional information if needed. Thanks in advance.

Open

How to show tab visuals?

The top row in Firefox browser doesn't have any tabs, it looks as pictured in screenshot (Chrome below for comparison). I only see the icon and text for a page, but that … (read more)

The top row in Firefox browser doesn't have any tabs, it looks as pictured in screenshot (Chrome below for comparison). I only see the icon and text for a page, but that isn't enough to know clickable area, and it makes it unintuitive.

I tried several browser themes but none of them changes this. There doesn't seem to be a setting for hardware acceleration anymore that used to solve it for some users in the past based on a search on topic.

Maybe this really is how it's meant to look but the design just went backwards from what we want to see; tabs are no longer tabs but something vague. Can never please everyone i suppose, but i want old back.

Open

videos wont play.

No videos play. I created a brand new fresh profile, but that didn't help. It seems like maybe there was a recent update, because they worked before. On tubi it says the … (read more)

No videos play. I created a brand new fresh profile, but that didn't help. It seems like maybe there was a recent update, because they worked before.

On tubi it says the widevine crashed and I submitted a crash report for it.

I can't to play the free videos of the moon like this one: https://commons.wikimedia.org/wiki/File:0491_Moon_Travel_01_30_24_00.webm

I am unable to uninstall firefox from the computer because I don't have permissions to do that.

I was hoping someone would have a simple suggestion that could fix it.

Open

Why do I not have the right to reject downloads? All, downloads! Even yours!

I should have the right to choose the downloads I want to keep, Instead, I get no choice! Look, I appreciate the safety and protection You give me, but I just get used t… (read more)

I should have the right to choose the downloads I want to keep, Instead, I get no choice! Look, I appreciate the safety and protection You give me, but I just get used to the system, and, a new download has arrived, and I'm not sure I want, or need it! I want that option, Please! I had SecureIE for many years, and I found it to be the best Browser available. If I could get it for w-10, I would! I'm not angry, just dissapointed!

    I hope we can reach an agreement on this!  Thank You for accepting this!
Open

How can I reinstate Firefox on my PC and other instruments when it appears to vanish without my knowledge or request? Is it Microsoft, Google or ?

How can I prevent other sources from bypassing my Firefox/Mozilla downloads and installations? I once had a secure Firefox account. Now every time I update or reinstate… (read more)

How can I prevent other sources from bypassing my Firefox/Mozilla downloads and installations? I once had a secure Firefox account. Now every time I update or reinstate there is a possibility that it will be violated in the future without my direction or approval? HELP

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