I have had several instances of being denied access to a website despite having entered (through a password manager) correct ID and password. Have had to get in through Microsoft, so Firefox is incorrectly holding something up.

Firefox is Generating Error Messages. I use a password manager and know the correct ID and Password is being used. Twice recently, I have had to resort to Microsoft Edge… (read more)

Firefox is Generating Error Messages. I use a password manager and know the correct ID and Password is being used. Twice recently, I have had to resort to Microsoft Edge to get around denial of access by Firefox. What do I need to do with Firefox to eliminate the denial of access of a website?

Asked by jackrgoldberg 1 day ago

Stop URL autocomplete after enter

Hi, I want to know how to stop URL autocomplete from taking me to a bookmarked we set that happens to have a similar spelling. For instance, when I type “cat” a list po… (read more)

Hi,

I want to know how to stop URL autocomplete from taking me to a bookmarked we set that happens to have a similar spelling.

For instance, when I type “cat” a list populated with all urls starting with the word “catalog”. I do not want to search for a known url or I would select it from the drop down list. I want to search the word “cat”. I have to enter a blank space to search a single term but this is super annoying when your trying to quickly find content.

How can I adjust this so when I type a word, it will only search that word when I hit enter rather than jump to a saved url.

Thanks Dave

Asked by daveadema 1 day ago

Firefox video download helper icon missing

Video download helper is installed but icon is missing from toolbar and cannot be found where I'm told to look when I google the problem (i.e., view/toolbars/customize). … (read more)

Video download helper is installed but icon is missing from toolbar and cannot be found where I'm told to look when I google the problem (i.e., view/toolbars/customize). Nor can I drag it to the toolbar from where I find it when I look under triple bar/addons and themes in the upper right corner of the toolbar. Where else should I look to find it?

Asked by fernbugsr 3 days ago

Last reply by fernbugsr 1 day ago

firefox 113.0.2 does not display website correctly

G'day Folks, I have an issue whereas Firefox 113.0.2 does not display website correctly using Win 8.1e or Win 10 Pro. Firefox 113.0.2 does not display website correctly … (read more)

G'day Folks,

I have an issue whereas Firefox 113.0.2 does not display website correctly using Win 8.1e or Win 10 Pro. Firefox 113.0.2 does not display website correctly The site has a Date and Time line with a colour line underneath it, "The current AU EST Date and Time in Tanilba Bay Australia is - June 1st, 2023 2:34:07 PM" "PC-Bug Fixer draws the line" that refuses to show centred.

Google Chrome, Internet Explorer, Bing, etc. all show these items correctly, i.e. centred under the headers above it, but not Firefox 113.0.2.

I have deleted all the History, cache(s), etc., but reloading still fails to show these items as being centred.

Any Ideas please on what I have forgotten to do to fix this anomaly please?

Regards Roger Hass / PC-Bug Fixer now in Tanilba Bay NSW 2319 Australia

Asked by pcbugfixer 3 days ago

Last reply by pcbugfixer 1 day ago

desktop browser not saving logins or passwords

Im using Firefox desktop version 113 with win 7 Browser will not save logins or passwords either saved by me manually or by importing from chrome. Below you will see the… (read more)

Im using Firefox desktop version 113 with win 7 Browser will not save logins or passwords either saved by me manually or by importing from chrome.

Below you will see the screen from my settings after saving. Strangely, I do get the prompt to save them. See other image below.

I do not want to use sync. I only want firefox to store this locally as the earlier versions did without any issues.

Thanks

Asked by jenna 3 days ago

Last reply by jenna 2 days ago

certificates

Hello to the Firefox team, if we reset Firefox, will the list of certificates also be reset? What are certificates and how does it affect the opening of sites? What happe… (read more)

Hello to the Firefox team, if we reset Firefox, will the list of certificates also be reset? What are certificates and how does it affect the opening of sites? What happens when we delete them? How to recover if deleted? Grateful!

Asked by zxkmklk 2 days ago

Firefox does not keep the pages pdf

When I open a pdf and close it to a certain page, after reopening, firefox brings me back to page 1 and not to the last page I read. To make it a perfect pdf reader, it w… (read more)

When I open a pdf and close it to a certain page, after reopening, firefox brings me back to page 1 and not to the last page I read. To make it a perfect pdf reader, it would be great to implement the memory of the page in use.

Asked by Aviators 2 days ago

Unable to scroll down on a webpage.

When I try scrolling down on this website it automatically takes me to the top of the webpage like a reset. The hardware is fine because it is happening with touch pad an… (read more)

When I try scrolling down on this website it automatically takes me to the top of the webpage like a reset. The hardware is fine because it is happening with touch pad and external mouse both. Even though it is happening only on 1-2 website, I am not sure whether it is my browser's issue or the website itself is faulty. Also, specific part of the URL keeps on refreshing nonstop : ?ref=n2dXHxxxxxxxxxxxxx

Asked by jackre22 3 days ago

Last reply by jackre22 3 days ago

Search in all tabs for all containers %

Search in tabs (%) extend search to all tabs of all containers. When I do a search in tabs, it only searches in the tabs of the current container. How can I make it look… (read more)

Search in tabs (%) extend search to all tabs of all containers.

When I do a search in tabs, it only searches in the tabs of the current container. How can I make it look for tabs from other containers as well?

Very thanks.

Asked by Dani 2 days ago

Query on customising right click menu on firefox

I make themes for themes for firefox using firefox colors extension. I want to know how to change the text colour, background colour, etc of right click menus ( see image… (read more)

I make themes for themes for firefox using firefox colors extension. I want to know how to change the text colour, background colour, etc of right click menus ( see image attached.

Asked by firemistkrishna 2 days ago

YouTube only playing audio, not video

The YouTube videos load in troubleshoot mode, so I reopened Firefox and disabled all extensions. That did not help, so I uninstall all extensions. That does not work eith… (read more)

The YouTube videos load in troubleshoot mode, so I reopened Firefox and disabled all extensions. That did not help, so I uninstall all extensions. That does not work either. Other browsers work, but Firefox does not.

Asked by zaw 5 days ago

Last reply by zaw 3 days ago

Bookmarks and passwords disappeared

My issue is a bit difficult to explain. When I downloaded Firefox on a new computer, I signed in using my gmail account email and password. I created many passwords and… (read more)

My issue is a bit difficult to explain. When I downloaded Firefox on a new computer, I signed in using my gmail account email and password. I created many passwords and bookmarks. I wanted to sync my phone and laptop to this account but I already had an account on my laptop. My new computer all of a sudden notified my that my log in was disconnected. I signed back in to my account and now it is only showing my bookmarks and passwords that were on my laptop and not my new computer. I only want the things I have added to my new computer and not what was on the laptop. How to I retrieve the bookmarks and passwords that I had set up prior to Firefox disconnecting me?

Asked by treysnyder27 3 days ago

Firefox is using a Chinese font for Japanese text

My preferred languages are set to: en-us, en, ja My preferred fonts for Japanese are set to: proportional: Sans Serif, Serif: IPA 明朝, Sans Serif: IPA ゴシック For web pages t… (read more)

My preferred languages are set to: en-us, en, ja My preferred fonts for Japanese are set to: proportional: Sans Serif, Serif: IPA 明朝, Sans Serif: IPA ゴシック For web pages that set the language to Japanese (using lang="ja" or similar), the correct (Japanese) font is selected. However, for web pages that do not indicate the language, Firefox selects a Chinese font, ignoring my preferred language and fonts.

Asked by tsuyoshi3 3 days ago

Last reply by tsuyoshi3 3 days ago

problem reading emails

When I open emails many times the letters are gibberish. The letters are changed into symbols and weird looking letters. Sometimes closing Firefox and reopening helps, bu… (read more)

When I open emails many times the letters are gibberish. The letters are changed into symbols and weird looking letters. Sometimes closing Firefox and reopening helps, but usually I have to restart my computer. Even then, it may or may not be readable. Some emails are only partially this way, but most are complete gibberish. Has been happening for a few months. I have updated Firefox and am running the newest update. I am using Microsoft 365 email. Other computers in the same office do not have this issue. Any ideas how to fix this?

Asked by print7 3 days ago

Multiple downloads fails

Summary of my current relevant software/hardware: FireFox (UK): 113.0.2 (64-bit) Windows 10 Pro(UK): Vers.: 22H2 Installed on: 2021-01-23 OS build: 19045-2965 Lenovo… (read more)

Summary of my current relevant software/hardware:

FireFox (UK): 113.0.2 (64-bit)
Windows 10 Pro(UK): 
 Vers.: 22H2
 Installed on: 2021-01-23
 OS build: 19045-2965
Lenovo (laptop): 
 ThinkPad X1 Extreme Gen 3
 Processor: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
 Installed RAM: 32.0 GB (31.8 GB usable)
 System Type: 64-bit operating system, x64-based processor

My problems with FireFox 113.0.2 started when I began to download some Affinity V2 videos. Some of these were rather large (over 500MB) and I noticed that several were being downloaded at the same time (which was no surprise). However, after sometime I noticed that only one of the videos was completely downloaded and the others were just stopped. Then, when I looked at the task manager the number of FireFox instances was increasing: ...,5,6,...18,..

Of course, I thought I could fix the download process but all my efforts failed; e.g. after a restart of windows and execution of FireFox the same videos were still in a "hold" state and many instances of FireFox were being executed. After a frustating night of failures I finally decided to restore an older FireFox using my Acronis backup/recovery software. My last Aronis backup of my entire system was made on 2023/04/07 with the most recent version of FireFox at the time which worked fine when downloading several large video files at the same time.

I only included the C:\Program Files\Mozilla Firefox' in the restore since I have installed a rather large number of new apps and updates after 2023/04/07. This also failed -- my add-ons, bookmarks, etc. in this restored version were all missing and before I could stop the recovery process, the restored FireFox was updated to the latest as of today (2023/06/01). And of course the problem had not be fixed.

So finally to my request: What directories, files do I need to restore, from the 2023/04/27 backup with all of its features at that time -- this is important, and how do I stop it from upgrading to a newer version?

I would be glad to provide additional information if needed :-)

Asked by virsto 3 days ago