Firefox Support Forum

I know I'm late to the party...just had a Windows 11 reset...ugh. No matter. What does tweak me is that shortcut that is a nasty box. And tiny. I've searched, but can't find a good solution...all I want...is the previous, very hip, Firefox icon. IS THERE A UPDATE OR HACK FOR THIS? Really, if the nice friends at Mozilla are watching, gang, please, next update...give us back the previous shortcut logo. At least a choice? Thanks!

Since 111 update I cannot reliably load the following websites Skynews.com - loads but when i click on an article on the home page the scroll bar disappears and firefox locks up. I have to use task manager where an extra 6-8 firefox sessions appear with 0% resource useage and I have to close them. thsi happens about 80% of the time. ITVnews.com - same as for sky news Netflix - opens ok but locks up when I click on the acount tile. Happens about 50% of the time

All the above sites woerk fine in Google chrome. There was no problem until 111. There was an update to 111 a few days later which meant it happened less often but stil 70%+ of the time. No toher websites i use have been affected. using windows pro 10.0.19044 build 19044.

I have tried refresh firefox, uninstall and re-install but stays the same

bold textbadges i keep getting badges in my posts. i try delete them there not deleting them.says its broken when i do but it allowd these badges to add them selves to my other real messages.no matter what i do all it does is add them to my files and ids.i getting over run with them cant delete them.i will go back to chrome and other browsers i have also in my comp.from original package.its running i will swap it all over to them soon.my place is filling up no idea if there viris or not scence i cant delete them .they work there way into my regular programs.thanks

I found that when starting Firefox on my school's WiFi, it starts up very slowly. Using `strace`, I found that it was taking it's sweet time making a DNS request to try to resolve my computer's `/etc/hostname`. After searching the Firefox source code with https://searchfox.org/mozilla-central/source/, I found that the only occurrence of `/etc/hostname` was in [SandboxTestingChildTests.h](https://searchfox.org/mozilla-central/source/security/sandbox/common/test/SandboxTestingChildTests.h). So I was wondering if it's possible to disable these tests when Firefox starts up.

Specifically, I am trying to pull up a web-site. It is called - http://pi-star/

Can someone help me with the right settings.

Plus, this works on another computer, but not this one.

The IP address I am seeking is wlan0:10.0.0.100

Please contact me if you can help. Thank you. Rick

Hello. Recently, it is in the Firefox browser that logins (nicknames) disappear from all pages. From inbox, facebook and others. Previously, if any nickname disappeared, then if you entered it again, it was saved. I'm not talking here about saving the auto-completion of the nickname and password. Only about the nickname (login). I don't want to save passwords on all pages. On google chrome everithing it's ok. Nicknames not disappeared. Only nicknames (logins) are stored there. Until recently, firefox was also preserved. Please fix this issue. I am already tired of writing all the nicknames every time. Again, again and again.

Three days ago Firefox froze and wouldn't allow me to do anything. I quit and then Firefox would not open. Went back to Safari and download the latest version of Firefox, and installed it. It started by saying that Firefox was already running (it wasn't) so I forced it to quit. Installed and asked it to replace the existing version. Then I tried to run it and it told me that it was already running!!!

Short of deleting the whole application and starting again - losing bookmarks, passwords, etc. - what else can I do?

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox as this both sounds like desktop version and you put in "Mac Ventura v13" in system details on right so you have macOS.

I have a Substack newsletter and am trying to record audio for a voice-over of a post/article. For some strange reason, even though I have it set to Allow that website to have access to my Built-In microphone, I get a pop-up error window "Unable to setup microphone!" when I try to record. It's simply refusing to acknowledge the Permission setting.

What's strange is that I *am* able to record a video and within that video, the audio IS recorded, so Firefox is allowing access to my camera AND my Built-In microphone when recording a video. The url is *exactly* the same for Camera Permissions and Microphone Permissions in Firefox Settings. Weird, right?

It is ONLY when I try to record a voice-over (audio ONLY) that it won't allow me to do so. I have to switch to Safari. I'd like to stay on Firefox and not have to switch back and forth. Any ideas how to fix this? I've cleared my cache, restarted my iMac, removed website from Permissions then put it back on.

Firefox is up-to-date: 111.0.1 (64-bit) MacOS Big Sur Version 11.7.4 (iMac)

Should I uninstall Firefox then re-install it? And, if so, will it keep my Bookmarks, Toolbar sites, info, etc? I read some instructions for Windows PC, but couldn't find anything re: a Mac re-install or "Clean Re-Install" for iMacs. Thanks in advance for any help!

In about:config I have set "geo.enabled" to false. -> www.google.com still displays the content in my language, darn.

I went went back to about:config and marked "only show modified preferences" -> to my surprise not only "geo.enabled 1" was displayed but also "permissions.default.geo 2" (though I never touched that one - so I thought they must be linked somehow)

I was curious and reverted "permissions.default.geo" back to default -> now it is set to "0" -> but "geo.enable" is still on "false" (so I am not sure anymore if they are really linked together - which doesnt make sense to me)

Now I don't know if I should leave "permissions.default.geo" on "2" how I found it, or on "0" which is the default. That's why I come here to ask:

==> What are the three states of "permissions.default.geo [0/1/2]" doing and how is it interacting with "geo.enable"?

Hey team! After my organization restricted GitHub access to a specific IP ranges (from inside company VPN) I cannot access GitHub Organization repositories through Firefox Developer Edition, though VPN works and I am signed in. I can see the following error: `Access forbidden from this IP address` together with incorrect IP address displayed.

Also worth mentioning that through Google Chrome I can access my company GitHub pages perfectly.

Can you please help?

Would you mind adding bookmarks setting ,such as bookmarked site can be stored in ascending or descending order (automate this accord to date they add) according to user requirement's.This would be very helpful for professional and students . Thank you Mozilla team and Developer for your time.

Is there a way to customize settings so that my address bar uses one search engine and my search bar uses another? For instance, can I set my browser so that when I type something into the address bar it will using the Yahoo! Search engine, but if I type something into the Search Bar next to it that the Search Bar uses Google Search?

I doubt this is an option the browser offers, but thought I'd ask to be sure.

You know when you grab a tab, drag it out, and make another window? For some reason it's never worked when dragging to another monitor. When I let go, it doesn't do anything, and the tab stays in the original window.

malfunzionamento della tastriera apple su ios 13.2 tasto spazio non funziona come spazio ma come invio, chiesto piu volte ma voi non rispondete dovro rinunciare ??

I want to use Firefox, not Chrome, for my information transfers to Centrelink etc. Firefox stalls - stays blank below - every time I expect to get further info when I have filled in data. This is not so on Chrome, where the next step is revealed after filling in a segment of info/data.

I've been noticing for a while that Youtube chapters were very hard to read if they were displaying over a white background. I thought this was just a Youtube issue but then I decided to boot up Edge and Brave to see if the issue still persisted. It doesn't. What happens in those browsers is that there is that the bottom part of the video is darkened just enough so that when the chapters are displayed there is enough contrast to read them. In Firefox this overlay cuts out before it reaches the chapters making them very difficult to read. I tried in Troubleshoot Mode and the issue persists.

I've linked pictures that demonstrate the difference.

I just realized that I have been using Zoom Control in Firefox to control items in Outlook. The first thing I log into is Firefox, after that, I log into Outlook 2019 and I use Zoom for Outlook since I have both Taskbars available. Some of it works and some of it doesn't. For example, I cannot change the size of messages I receive and send out. I am not referring to the text size I'm referring to the whole page of Outlook. The Zoom will zoom in or out on other parts of the page in Outlook but not the message section.

If anyone understands this I would appreciate some help. I'm already working with MS Outlook on this as well.

Thanks Rhonda

As of last week, I have been unable to log into the PNC.com website (exact URL: https://www.pnc.com/en/personal-banking.html)

I am not sure exactly what the problem is but I have no trouble logging in if I use Microsoft EDGE. My belief is that the problem is specific to the FIREFOX browser.

Laptop System: OS: Windows 10 pro (64 bit) OS Version: - 22H2 OS Build - 19045.2728

Firefox version - 111.0 (64-bit)

1st scenario - Go to URL - https://www.pnc.com/en/personal-banking.html

• attempt to sign in with appropriate username and Password
• receive error message on screen

1. 1. It looks like you're experiencing problems logging in.
   2. You can try to fix this a few different ways.
   3. Log in through the PNC Mobile app
   4. Use a different browser or device
   5. Enable popups on your browser
   6. Don't use a VPN when you visit PNC websites
   7. Type in your User ID and password
   8. Clear your browser's cache or cookies
   9. If you still have trouble after taking these steps, please call the Customer Care center at 1-800-762-2035, and give this error code: CODE 18 - 104.231.43.48.

• I have attempted to clear my cache but it does not seem to have any affect on being able to log in.

Cache cleared by Clicking Tools>Settings > Privacy & Security > History > placed check mark in all boxes (Browsing & Download history, Active Logins, Form & Search history, Cookies, Cache) Data (Offline webite data)

If I then use the troubleshooting mode of Firefox, I am successful in being able to log on but only for this instance. To access Troubleshooting mode HELP > troubleshoot mode > I then receive a message "Your extensions, themes, and custom settings will be temporarily disabled." Do you wish to proceed? yes or no.

I have attempted to go into my setting on Firefox and "add" PNC as an allowable site

• Tools > Settings > Privacy & Security > Enhanced tracking protection > Manage exceptions > added https://PNC.com
• Tools > Settings > Privacy & Security > Cookies and Site data > Manage exceptions > added https://PNC.com
• Tools > Settings > Privacy & Security > HTTPS-Only Mode > this is set to "Don’t enable HTTPS-Only Mode"

Can anyone offer some advice on what might be occuring and what setting I can change to allow PNC once again to be accessible?

Thanks for any advice or suggestions in advance.