Firefox Community Forum

Hi,

Firefox version: 139.0.4 (64-bit) OS: Windows 11

I have been having issues where Firefox tab will just crash out for no reason it appears and it happens at random times and once the tab start to crash, and I restore it, it will crash again and again. The only way tog et out of the loop is to restart Firefox.

I have tried: Refreshing/Reset, Clearing Cache and History removing all themes, disabling extensions, disabling my anti virus. Turning off hardware acceleration didn't make any different.

I currently have 2 extensions enabled: uBlock Origin 1.64.0 and Bitwarden Password Manager 2025.5.0

In the about:Crashes I have reported them all and they seem to have the same type of reasons in the Raw data/Minidump which are: EXCEPTION_ACCESS_VIOLATION_WRITE EXCEPTION_ACCESS_VIOLATION_READ

Any help as to what to try next?

Gaz

Firefox has just introduced wallpapers for browser home page. I cannot get it to work. It's either cropped too small or pixilated, is there a setting I need to adjust, or a particular image format? So that it looks ok.

Hi everyone,

We’re testing scroll-linked animations on a landing page built with Tailwind and custom JS for our client project hosted at https://noveltyads.com. Specifically, we’re exploring the ViewTimeline API and CSS animation-timeline for a horizontal scroll section.

While everything works smoothly in Chromium-based browsers, we’ve noticed Firefox behaves inconsistently in the following ways:

The animation-timeline: view() property doesn’t always trigger on scroll as expected.

Debugging with Firefox DevTools, the animations don’t appear in the Animation panel at all.

We confirmed that no polyfills or fallbacks are interfering.

This is happening on a custom-built section on this live test page: https://noveltyads.com (it’s a mock client version for internal QA — nothing behind a paywall or login).

Has anyone experienced similar behavior with Firefox’s scroll-driven animations or ViewTimeline implementation?

We’d love to know:

Whether Firefox fully supports ViewTimeline (or still considers it experimental)

Any DevTools flags or settings needed to see scroll animations properly

If there's a better way to ensure cross-browser consistency using native APIs

Thanks a lot for your help and insights!

— Usama

Since the last Firefox update I cannot access sites such as Chaturbate or Myfreecams anymore with error message :

"Hmm. We’re having trouble finding that site. We can’t connect to the server at chaturbate.com."

There seems to be a DNS issue. I tried everything I found online such as desactivate DNS over HTTPS and others but I just cannot access these. Firefox works for "normal" sites and all other browsers (Edge, Oasis, Brave, etc) work fine now but I had to change the DNS after their last update (everyone created a problem from last week, so strange).

Another very strange thing is when I use a VPN, even with my country to access from, it is working !!!

What can be the issue and how to solve it ? Thanks

First of all, if you really want to help people, then offer phone or at least chat support -- not bots!

Second, I just uninstalled Firefox for the second time because of problems with connectivity and installing bookmarks

The first time was a problem with the bookmarks and again I had a problem, not with installing them but installing too many -- each imported bookmark installed seven times!

Also, I was having problems loading pages.

You really think people want to spend days rummaging through FAQs to find an answer? You need to provide some good support if you want to survive.

Hello Firefox Support,

I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spikes to 100%. This happens even when the video is not fullscreen and there’s minimal visual content.

System Info:

   Firefox Version: 140.0.2 (64-bit)

   Operating System: Windows 11 

   CPU: AMD Ryzen 7 8700F (no integrated GPU)

   GPU: AMD Radeon RX 7900 GRE

   GPU Driver Version: AMD Adrenalin 25.6.1 

The issue goes away when I disable hardware acceleration in Firefox settings, but I’d prefer to leave it enabled for better performance elsewhere.

Is this a known issue with AMD GPUs or is there something else I can try to reduce GPU usage during playback?

Thank you for your help.

140.0.2 (64-bit) Windows MSIX package mozilla-MSIX-1.0 This one has access to ChatGPT, among other AI chatbots. The version above does not mention any AI products.

140.0.2 (64-bit) NO Mention of MSIX NO AI chatbots as far as I can find.

Each wants to be the default, and it doesn't cause a problem unless you try to open the not-default. Then you can either select the not-default to be the default, or NOT. Doesn't matter, as far as I can determine there is no loss of functionality whether default or not-default in either version.

However, it's a bit annoying to have two product with the same version number and different properties.

Notice, this looks like a problem that was solved earlier. But that solution involved installing V140.0.2, obviously that won't work for me.

I await your wisdom---

hey, I update my laptop windows, after updates when it restarted I have signed in to my account but bookmarks wasn't recovered. It was totally gone. I want my bookmarks back it is really important to me.

Hi, Once last week I had Firefox crash, like quite literally the window I had open just closed abruptly. Tried doing the refresh using the setup wizard and it did not help. Then I've tried uninstalling/reinstalling several times. Each time it'll open up like new, and within 10 minutes the window closes randomly and then Firefox doesn't launch anymore on my laptop. No error message, just does not launch whether I try to from taskbar or Home or even run as administrator. Seemingly random I've been using Firefox for months and it just started doing this last week.

Sorry for lack of other info, thanks for any help you're able to give.

I had not used the Firefox browser in a few days, so when I went back in today it asked me to update it. I did, and now every page I go to freezes and the browser locks up. Is there some way to get rid of this latest update? I have Windows 11.

For some unknown reason on my Mac computer the forward and back browser arrows have moved to the right extreme side of the browser and have also revered ie > < I'm guessing something in settings has been changed accidentally.

Can some please explain to a seventy year old man how to move them back to the left side of the browser and in correct order ie < > where they belong?

Best Regards, WG

Firefox just stopped showing the videos in youtube, I can hear the sound but no image, tested with 3 vids , all play normal on chrome sound and picture BUT NOT on firefox, I have cleared cache, updated firefox, rebooted, used CCleaner , cleared history, rebooted PC but to no avail. Are there any settings in Firefox that is preventing screening of utube vids. And how were they changed.? Regards and thanxs Janina

As of yesterday, whenever I have to open my Firefox browser on my laptop I get the "You've launched an older version of Firefox" pop up email. I have to log in and set up all my preferences each time. I have never had to do that before.

I have been trying to make fox news my home page on new computer with windows 11 .When I type in https.//www.foxnews.com firefox says it can't connect to this site.

bp-99a3af9e-c74e-4a75-9564-ae4050250703

this is the latest crash report. had 19 crashes in about 1 hour. i have noticed when i put stress on my pc IE playing a game the crashes are less. i have 64g ram i9 14900k cpu. disabled all extenstions have uninstalled and reinstalled firefox but nothing im doing seems to help.

any help would be great.

Hi,

Occasionally i get weirdly washed out colors on videos, this seems to mostly happens on my jellyfin instance on high res content. It does not happens on other browser, and the issue is very inconsistent, sometimes disappearing after a reboot, or when refreshing firefox. Same with firefox safe mode sometimes it fixes the issue... and sometimes it doesnt. Disabling or enabling HDR doesnt fix the issue.

I use firefox 141.0b4 and RTX 5070 Ti with the latest driver. Any idea how to fix this? Attached are some screenshots showing the issue