Firefox Support Forum

A few days ago, whenever I download an attachment from my email(Yahoo), the tab crashes after I do so. Assuming this is a Frefox issue....but not positive...has happened repeatedly since. Very annoying.

Also, upon restart of Firefox yesterday, all my cookies were reset automatically. Had to re-log in everywhere. This never has happened before, without out me manually doing this.

Any idea what is going on?

Bill

Windows 10

Re the new feature - "Windows' Make text bigger" accessibility setting now affects all the UI and content pages, rather than only applying to system font sizes."

Now text sizes on all my web pages are messed up, mostly way too large. On at least one page with graphics, when I try scrolling to get a good size, the layout of the text is wrong. I can't get a good proportion with both the graphic and the text - that is, if the graphic (a board game site) is the right size, the text is too tiny.

And resizing one page affects other pages on which I need different sizes.

So how can I Undo this unwanted AND NOT needed feature?

Win 7 Home Premium Firefox Version 101.0.1

'Privacy & Security'->'Cookies and Site Data', 'Clear Data.'

When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely).

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

Why, with not very many active open windows, and just after opening, is FF using 175% of my CPU, not counting all the separate listings in my Activity Monitor. Plus it's using nearly all 16 GBs of my RAM. With every new update, I pray it will mean the browser will just work, and not use up all my computer's resources, but it just never does. Pretty soon, more & more of us will just give up on this browser, which used to work better, years ago, and has only gone downhill since.

Hi, I am trying to sync my Firefox account with a new laptop. Unfortunately, I am asked to verify a code sent to my e-mail, but my e-mail password is stored in my Firefox account so I can't open it. I am unable to access my e-mail any other way at the moment. Please contact me ASAP with a way to unlock my account so I can get my passwords. My regular account e-mail is [email-removed].

To support dark mode for desktop users, I’ve added SVG versions of my favicon.ico with lighter and darker colors and use @media (prefers-color-scheme: dark) to have better contrast against light and dark backgrounds.

Firefox now (as of 103.0.1) supports SVG favicons (there was a (bug)https://bugzilla.mozilla.org/show_bug.cgi?id=1772632, but it's now fixed), but for the History list and the Bookmarks, Firefox is using the apple-touch-icon.

Testing – To confirm how Firefox handles SVG favicons and bookmarks, I used a new profile:

• Set Windows to dark mode
• Create new Firefox profile and open a new browser window
• Navigated to one of my (sites)https://www.sbwfc.co.kr/
• Bookmarked the site
• Switch to light mode and repeat the navigation and bookmark
• In both cases, the bookmark is the same – it’s the apple-touch-icon (see attached portions of the screen capture and the apple-touch-icon.png).

Using the apple-touch-icon on the Bookmarks bar has multiple issues:

• Most touch-icons have a solid background color while many favicons use transparency, resulting in the touch-icon not looking exactly like the favicon.
• Most touch-icons include a border area around the edge while most favicons go right up to the edge. When the image is shrunk down to 16px (CSS type pixels), because of the border area, the area for the working image is only 12px square.
• Shrinking a 180x180 pixel PNG image down to 16px (or 32px for high-resolution displays) does lose quite a bit of detail. Most SVG favicons are designed to work well at 16 and 32px.

For sites that only have an ICO favicon, Firefox will use that image for the bookmark and history. (Firefox also seems to continue to use the ICO favicon if a site was previously bookmarked.)

Safari only uses ICO favicons (not (SVG)https://caniuse.com/link-icon-svg), so designers do need to be sure their ICO designs work with light and dark backgrounds (Apple’s logo is a #888888 gray, so is visible against a light or dark background, although not ideal).

Chrome and Edge use SVG favicons for the tab, history, and bookmarks, and, if the user switches their configuration, the icons on the bookmark bar can be switched from light to dark or vis-versa by refreshing the page. (Chrome seems to always use the initial light or dark version when clicking into the address bar).

This is probably how Firefox is intended to work, but it does seem to be a less-than-desirable solution. If it’s too complicated to use the SVG favicon for the bookmark icon (the way Chromium based browsers do), then would it be possible to only use the ICO favicon for the tab icon and the bookmark (like Safari and Internet Explorer)? Repurposing the apple-touch-icon doesn’t seem like a good solution.

Note: I did try changing the order of the links, putting the apple-touch-icon first instead of last, but it didn’t make any difference.

The code for icons for my site is:

`<link rel="icon" href="favicon.ico?v=2" sizes="any">` `<link rel="icon" href="favicon.svg?v=2" type="image/svg+xml">` `<link rel="apple-touch-icon" href="sbf-apple-touch-icon.png">` `<link rel="manifest" href="manifest.json">`

Thanks

Started working this morning and noticed something was off about FireFox - everything was zoomed by at least 150% browser content AND the application itself (tabs/chrome etc)

I tried: - changing the default zoom settings (they were at 100% already) - no change - tried "refreshing" firefox - no change - tried updating video drivers - no change - disabling secondary (and tertiary) monitors - no change - rebooting (ha!) - no change - changed a couple options in about:config as reported in other posts - no change

To be clear CTRL+/-/0 are not fixing the problem, the browser itself is the wrong size! Strangely enough, the browser inspector does not seem to be affected. I had to stop using Chrome because the same problem randomly happened one day and Edge installed looking about 150%

The only odd thing I may be doing is running WSL GUI apps via X410 ... though the linux apps are not affeted (I launch FireFox from Linux - everything is fine....)

HELP!!

Here is some browser info from the troubleshooting page....

Application Basics

Name: Firefox Version: 103.0 Build ID: 20220718155818 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0 OS: Windows_NT 10.0 19043 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 31 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 15.9 GB Disk Space Available: 386 GB

Crash Reports for the Last 3 Days

Firefox Features

Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org

Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org

Name: Web Compatibility Interventions Version: 103.0.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.5.0 ID: webcompat-reporter@mozilla.org

Remote Features

Remote Processes

Type: Privileged About Count: 1

Type: Extension Count: 1

Type: Isolated Web Content Count: 23

Type: Isolated Service Worker Count: 1

Type: Preallocated Count: 3

Type: GPU Count: 1

Type: Socket Count: 1

Add-ons

Name: Add-ons Search Detection Type: extension Version: 2.0.0 Enabled: true ID: addons-search-detection@mozilla.com

Name: Amazon.co.uk Type: extension Version: 1.9 Enabled: true ID: amazon@search.mozilla.org

Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.2 Enabled: true ID: google@search.mozilla.org

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Security Software

Type: Microsoft Defender Antivirus

Type:

Type: Windows Firewall

Graphics

Features Compositing: WebRender Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (Intel) EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 1 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 530 Direct3D11 vs_5_0 ps_5_0, D3D11-21.20.16.4550) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (Intel) EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 2 Driver Renderer: Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 530 Direct3D11 vs_5_0 ps_5_0, D3D11-21.20.16.4550) WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 2 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture 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GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Direct2D: true Target Frame Rate: 60 DirectWrite: true (10.0.19041.1566) GPU #1 Active: Yes Description: Intel(R) HD Graphics 530 Vendor ID: 0x8086 Device ID: 0x191b Driver Version: 21.20.16.4550 Driver Date: 11-11-2016 Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Subsys ID: 1c5d1043 RAM: 0 GPU #2 Active: No Description: NVIDIA GeForce GTX 960M Vendor ID: 0x10de Device ID: 0x139b Driver Version: 26.21.14.3064 Driver Date: 5-5-2019 Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumdx.dll C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_63ab6efdbbd8fa92\nvldumd.dll Subsys ID: 1c5d1043 RAM: 4096 Diagnostics AzureCanvasBackend: direct2d 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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Display0: 2560x1440@59Hz scales:1.000000|1.400000 Display1: 1280x1024@60Hz scales:1.000000|1.400000 DisplayCount: 2 HardwareStretching: both=2 window-only=0 full-screen-only=0 none=0 error=0 OverlaySupport: NV12=None YUV2=Scaling BGRA8=Software RGB10A2=None GPUProcessPid: 21616 ClearType Parameters: \\.\DISPLAY1 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] \\.\DISPLAY4 [ Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 ] Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default WEBRENDER_QUALIFIED: available by default WEBRENDER_COMPOSITOR: available by default WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: available by default WEBRENDER_OPTIMIZED_SHADERS: available by default WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by default WEBRENDER_SOFTWARE: available by default WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU cannot be enabled in release or beta WINDOW_OCCLUSION: available by default VIDEO_OVERLAY: available by default HW_DECODED_VIDEO_ZERO_COPY: available by default VP8_HW_DECODE: available by default VP9_HW_DECODE: available by default REUSE_DECODER_DEVICE: available by default

Media

Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): 47.12ms (2.81) Output Devices Name: Group Speakers (Conexant SmartAudio HD): HDAUDIO\FUNC_01&VEN_14F1&DEV_510F&SUBSYS_10431C5D&REV_1001\4&5e29a79&0&0001 VX3258 SERIES (Intel(R) Display Audio): HDAUDIO\FUNC_01&VEN_8086&DEV_2809&SUBSYS_80860101&REV_1000\4&5e29a79&0&0201 Speakers (Lenovo Audio): USB\VID_17E9&PID_433F&MI_02\7&24b989ad&0&0002 Input Devices Name: Group Microphone (Conexant SmartAudio HD): HDAUDIO\FUNC_01&VEN_14F1&DEV_510F&SUBSYS_10431C5D&REV_1001\4&5e29a79&0&0001 Stereo Mix (Conexant SmartAudio HD): HDAUDIO\FUNC_01&VEN_14F1&DEV_510F&SUBSYS_10431C5D&REV_1001\4&5e29a79&0&0001 Microphone (Lenovo Audio): USB\VID_17E9&PID_433F&MI_02\7&24b989ad&0&0002

Enumerate database

Environment Variables

MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\sean\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\sean\AppData\Roaming\Mozilla\Firefox\Crash Reports\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\sean\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files (x86)\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files (x86)\Mozilla Firefox\browser\crashreporter-override.ini

Experimental Features

about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false Cookies: Schemeful SameSite (network.cookie.sameSite.schemeful): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): true Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Media: JPEG XL (image.jxl.enabled): false Text Recognition (dom.text-recognition.enabled): false Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Remote Experiments

Task Continuity - Sync after tab change Rollout 40%: sync-after-tab TCP rollout, Phase III (TCP on by default for 50% EXISTING Release profiles): control

Important Modified Preferences

browser.contentblocking.category: standard browser.search.region: CA browser.sessionstore.upgradeBackup.latestBuildID: 20220718155818 browser.startup.homepage: https://manage.bigblockstudios.ca:8443/admin/home/|http://localhost:9095/web/login/|https://dashboard.stripe.com/dashboa browser.startup.homepage_override.buildID: 20220718155818 browser.startup.homepage_override.mstone: 103.0 browser.urlbar.placeholderName: Google browser.urlbar.quicksuggest.migrationVersion: 2 browser.urlbar.quicksuggest.scenario: history doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true doh-rollout.doorhanger-decision: UIOk doh-rollout.home-region: CA doh-rollout.mode: 2 doh-rollout.self-enabled: true doh-rollout.uri: https://private.canadianshield.cira.ca/dns-query dom.forms.autocomplete.formautofill: true extensions.lastAppVersion: 103.0 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastDownload: 1658934409 media.gmp-gmpopenh264.lastInstallStart: 1658934409 media.gmp-gmpopenh264.lastUpdate: 1658934409 media.gmp-gmpopenh264.version: 1.8.1.2 media.gmp-manager.buildID: 20220718155818 media.gmp-manager.lastCheck: 1658934543 media.gmp-manager.lastEmptyCheck: 1658934543 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastDownload: 1658934411 media.gmp-widevinecdm.lastInstallStart: 1658934409 media.gmp-widevinecdm.lastUpdate: 1658934411 media.gmp-widevinecdm.version: 4.10.2449.0 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] security.sandbox.content.tempDirSuffix: {67372ad5-7d5f-468a-90c9-a45f22b3251a} services.sync.declinedEngines: services.sync.engine.addresses.available: true ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences

fission.autostart.session: true

Places Database

Accessibility

Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator:

Library Versions

NSPR Expected minimum version: 4.34 Version in use: 4.34

NSS Expected minimum version: 3.80 Version in use: 3.80

NSSSMIME Expected minimum version: 3.80 Version in use: 3.80

NSSSSL Expected minimum version: 3.80 Version in use: 3.80

NSSUTIL Expected minimum version: 3.80 Version in use: 3.80

Sandbox

Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6 Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true

Startup Cache

Disk Cache Path: C:\Users\sean\AppData\Local\Mozilla\Firefox\Profiles\colb9yzr.default-1658934043077\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false

Internationalization & Localization

Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-CA"] Default Locale: "en-US" Operating System System Locales: ["en-CA"] Regional Preferences: ["en-CA"]

Remote Debugging (Chromium Protocol)

Accepting Connections: false URL:

Printing

Modified print settings

Hi, Ten minutes ago, my Firefox browser was upgraded and now all my webpages' (no matter what site) appearance has changed for the worse. They all appear with enormous fonts. I tried to change the fonts in settings but it doesn't make any difference. The only way to change the appearance is to manually change the zoom setting for each page. Before the zoom I used was 110% but now the fonts are enormous and I have to reduce the zoom to 90% for each page that I open. Please advise.

I've been using Firefox for 25+ years, always keeping it up to date. I've been a customer of CIBC Bank for 20+ years and using their online website since its beginning. Last week I've been unable to login to my accounts without going thru an inconvenient and time-consuming telephone code procedure every time. Previously, this procedure had been in place only occasionally as a secondary method of identification.

CIBC advised changing my anti-tracking and cookie settings. After trying all the alternatives, there was no change. Checked out Edge browser, and it was the same. Checked out Firefox and Edge on a second computer and it was the same. Installed the Chrome browser, and it works fine!

No problems accessing any other website. Anyone ever experienced this? Any suggestions?

Firefox version 103, Windows 10 Google Calendar displays cheche and sear instead of right and left arrows, also no longer displays description of events as shown in attachment. Does display all correctly in Microsoft edge.

Somehow the print image settings get mixed up in the browser. When I print from Preview or anything else on my mac, it comes out fine. It seems like the problem is only in Firefox.

The problem is the print preview is different than what actually prints. In the preview, the images are what they need to be but when they print, they are enlarged within the original image size. It seems like a zoom issue or expansion problem. I cannot figure out where to find how to fix this issue. Any help will be much appreciated.

Have a serious problem - all my bookmarks are gone from Firefox. I went to restore (it shows 498 bookmarks from various dates) but when I go to restore it is not successful. HELP. I am lost without these bookmarks!!

Hello

I deleted Firefox I deleted my account But it is not fixed

Firefox layer and page

Every site I go to is like this

If you pay attention Microsoft browser The layer and the page are all the same

Thank you for your guidance

I had created a number of new container categories (ie: news, financial, internet). This morning they are all gone, only the four that are in the add-on are left (personal, work, banking, shopping). I have sync turned on, even clicked the sync button again. I had a lot of sites set to open in particular containers, now they all ope in personal. If this is going to continue, is there a way to back up my list of containers? Using Firefox 103.0 (64-bit) on a windows 10 pc.

Hello. I've had this problem for over a month now ever since I switched to Firefox from Chrome.

Problem: Every once in a while, Firefox will suddenly be really slow and not load a page. When it finally does load, all text on the website is in the first font alphabetically on my computer. (I tested this by adding/removing fonts on my computer to confirm it was doing this and not just loading a specific font. I have a lot of fonts because I'm a graphic designer, and it's always picking the first font I have when they are all listed in alphabetical order.) This problem can occur on any website.

When the problem occurs: I thought it might be occurring when the computer or Firefox was low on memory, because the problem happens a lot more often when I am working (and thus have lots of programs and tabs open) than just browsing. I started working with both Windows's Task Manager and Firefox's Task Manager open so that when the problem occurs I can check to see what is happening. Memory usage when the problem happens is kind of high, usually around 50-70%, with Firefox being the most or second-most memory-intensive task in Windows Task Manager. But no other programs on my computer are slowing down when Firefox is, and Firefox's Task Manager is not showing any one tab/add-on using more than "Medium" usage. (Although notably, the tab that is having the problem is not showing up in Firefox's Task Manager at all.)

What I have tried:

• checking and unchecking "use hardware acceleration" settings in Firefox. (It doesn't seem to matter, the problem still happens)
• changing the default font settings in Firefox
• closing and reopening Firefox. (This does fix the problem temporarily. After reopening Firefox and restoring the session, all pages load normally. But the problem will happen again later on a different site.)
• restarting the computer (I shut down every night and turn the computer back on the morning. This problem still happens almost every day and often multiple times a day.)
• Having fewer tabs open. (That does seem to decrease the chances of the problem happening, but it does not decrease those chances to zero. The problem has occurred with as few as five total tabs open.)
• Checking add-ons (I'm not using very many add-ons in the first place—uBlockOrigin, Don't Accept webP, I don't care about cookies, and AutoDelete Cookies.) All of them are showing no or low usage in Firefox's Task Manager.

I am running Windows 10, Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, with 16GB of RAM.

Has anyone else ever experienced this issue? Does anyone know how to fix this? I'm really sick of having to close and reopen Firefox in the middle of work.

I asked this before, but I do not understand the thinking/logic for the answer I got. I have a specific website I want to maintain the cookies it writes to my computer. When I enter those cookie urls into the EXCEPTIONS dialogue box/window, then set to delete history on exit from FF, why won't the exceptions save those specific cookies? I don't get why there is an exceptions function if I cannot make those exceptions apply and save my specific website cookies.

If there is no helpful answer, there is no need to reply. In any fashion. Ever.

Thanks for your consideration,

oldheart43

The most recent Firefox for iOS is causing postage to NOT PRINT PROPERLY.... both through eBay postage as well as Pirateship.

When I try to print same label from a PC laptop, it prints fine.

I'm primarily on a MAC, and do a lot of postage, so it would be nice if there was a fix.... or workaround other than using a PC...

Thoughts?