Browser incompatibility

The code to release memory for images: URL.revokeObjectURL(objectURL); is working across all other browsers except firefox. Please give a solution to fix this. … (read more)

The code to release memory for images:

   URL.revokeObjectURL(objectURL);

is working across all other browsers except firefox. Please give a solution to fix this.

Asked by Bobby Xavier 2 hours ago

Closing pages before I'm done

First of all, there's this new thing called AI. Maybe you've heard about it when you meet a competitor at a party, etc. If you ever choose to use it (a pretty big "if"), … (read more)

First of all, there's this new thing called AI. Maybe you've heard about it when you meet a competitor at a party, etc. If you ever choose to use it (a pretty big "if"), you might install it in your forums. Nah, that ain't likely. But here's the question: How can I get FF to quit closing pages (photos, music, Word docs) when I want to save them? One of the problems is your FAQs are programmed to read CRASH, when they "see" CLOSING PAGES. I know, FAQs are there to make Mozilla more $$$$. They have nothing to do with customer service.

Asked by DBergendorf 5 hours ago

Upgrade to version 131.0 broke my Internet Bill Pay website

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.… (read more)

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.com and I have cookies authorized in my exceptions list. Today I got this message:

Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings."

Bank says it hasn't changed anything, and no tweaks I tried on privacy settings fixed it. I believe it's an issue with the new version. Can you tell me how to fix it or let me know when Firefox will fix it? The site works fine in Microsoft Edge, but I'd like to avoid using Edge.

Thanks.

cps

Asked by La_Sombra 6 days ago

Last reply by La_Sombra 5 hours ago

Pacific Gas and Electric no longer supports firefox

Pacific Gas and Electric (PG&E) no longer supports Firefox. Please contact them and try to get them to support it. Otherwise I will have to use a Chrome, which I don'… (read more)

Pacific Gas and Electric (PG&E) no longer supports Firefox. Please contact them and try to get them to support it. Otherwise I will have to use a Chrome, which I don't want to.

Asked by Ralph 1 day ago

Last reply by Ralph 8 hours ago

Icloud NOTES is not showing the proper "check radio buttons" beside a list of selectable items.

I have tested this with Chrome, Firefox (latest update 131.0.2). Firefox stopped showing select-able buttons a few weeks ago, while Chrome and the iPhone app on IOS 18.0.… (read more)

I have tested this with Chrome, Firefox (latest update 131.0.2). Firefox stopped showing select-able buttons a few weeks ago, while Chrome and the iPhone app on IOS 18.0.1 on my Phone display the items correctly.

CORRECT DISPLAY - See attached "Correct Display" JPG. INCORRECT DISPLAY - See attached "Incorrect Display" JPG

When I edit the original iCoud NOTE, and remove the selection buttons, then re-add them, I can see that Firefox FIRST picks up the correct radio buttons then VERY quickly changes them to black boxes which can neither be selected nor un-selected.  :-(

Asked by Gilbert Tennant 10 hours ago

Firefox Drops Connection

Firefox drops my connection. All of a sudden, it is working fine, then it becomes unresponsive. It is no longer connected to the WiFi. But the WiFi is up and running fi… (read more)

Firefox drops my connection. All of a sudden, it is working fine, then it becomes unresponsive. It is no longer connected to the WiFi. But the WiFi is up and running fine. The only thing that brings it back is to close down the browser, and restart it. Then it comes up connected. Or I can switch to Edge and that works fine. It is not my computer or connection, it is the Firefox browser doing this.

Second problem. More and more of the sites I visit, like Hulu, my doctors, and many others will not work on Firefox. Isn't there something you can do about this. It requires me to use the address I am on and paste it into Edge. Then it works fine. If this continues to grow, I will have to make my default browser Edge. Please see what you can do. No doubt this puts a smile on the Microsoft engineers faces.

Bob

Asked by Zweber 11 hours ago

Firefox opening in another app/window (?)

Hello everyone! So for the past 2 days I've been having this problem where if I try to open firefox, it instead opens like a complete separate window (not even with the … (read more)

Hello everyone!

So for the past 2 days I've been having this problem where if I try to open firefox, it instead opens like a complete separate window (not even with the firefox logo on it)? And every time you click the firefox logo again it just opens a new window again. It's very frustrating. Does anybody know how to fix this?

Asked by Noella :) 12 hours ago

browser

Why do i keep getting lagging in my browser? It always seems to say " Mozilla firefox not responding" and freezes for a bit. Everyday especially after i first log on. … (read more)

Why do i keep getting lagging in my browser? It always seems to say " Mozilla firefox not responding" and freezes for a bit. Everyday especially after i first log on.

Asked by mikesimon66 19 hours ago

Assistance Required for Firefox Profile Creation Error Despite Reinstall and Profile Reset Attempts

Dear Firefox Support Team, I hope this email finds you well. I am writing to seek assistance regarding an issue we have been facing with Firefox. After some days of usag… (read more)

Dear Firefox Support Team,

I hope this email finds you well. I am writing to seek assistance regarding an issue we have been facing with Firefox. After some days of usage, Firefox prompts us to create a new profile, and the browser does not function as expected unless we do so.

Here are the details:

We have installed the latest version of Firefox several times (2-3 times). We have also created new profiles, but the issue persists. Despite these efforts, the error to create a new profile continues to reoccur. Could you kindly assist us in resolving this issue? Any guidance or troubleshooting steps would be greatly appreciated.

Thank you for your support. I look forward to hearing from you soon.

Asked by manik.borvadkar 22 hours ago

Firefox and Facebook Messenger

Have Firefox 131. When in FB messenger, when I share a post, the person I send it to gets a pic of the person who initially posted the link. When I click on the picture, … (read more)

Have Firefox 131. When in FB messenger, when I share a post, the person I send it to gets a pic of the person who initially posted the link. When I click on the picture, it then shows the link I sent. This does not happen in Chrome, or on my Android phone. It only started when I upgraded from 90 something to 131. What gives?

Garry Schaffer

Asked by Garrysch 1 day ago

Youtube is causing Firefox to crash after the update

Firefox start crashing after the recent update, I use trial and error and figured it's specifically Youtube. Browsing on other sites, even watching videos from other site… (read more)

Firefox start crashing after the recent update, I use trial and error and figured it's specifically Youtube. Browsing on other sites, even watching videos from other sites has cause zero issues so far. All my recent crashes all states: "EXCEPTION_BREAKPOINT"

my last three recent reports: https://crash-stats.mozilla.org/report/index/4728ddd7-dac7-40a0-89d0-823fa0241008 https://crash-stats.mozilla.org/report/index/6b646b7c-bc88-44a9-9d57-4b6360241008 https://crash-stats.mozilla.org/report/index/2db09a8d-e049-4753-a9dd-9a4750241007

Asked by Fresko-1 1 day ago

Last reply by Fresko-1 1 day ago