Firefox Community Forum

On May 1st, when I launched Firefox(afternoon some time on US East coast) it ran an update to 138.0.1. When it was done, it did not launch. So I clicked the icon on my desktop and it came up, but then closed out after about 15 seconds. When I reopened it, it asked to continue in troubleshooting mode or refresh. I tried both. No luck. I restarted and even uninstall and reinstalled the latest version as well as tried installing 137.

I have tried with virus/malware protection/firewall off. I have restarted. My page file is default. I tried renaming the firefox.exe to something else. I tried creating an new firefox profile(firefox.exe -p) but that crashes too.

I installed the latest version of Firefox Nightly and it stays open just fine. But when I launch the regular firefox, they both close.

I also installed the Firefox app from the Windows store and it behaves the same as the one from the mozilla website.

Whenever this comes up and I reinstall Firefox, I can't get all of my data back. It's just stuff from a long time ago and I end up losing a lot of my bookmarks. This is the second time it's happened and I'd like to know how I can prevent it, or at least how to get all my recent stuff back. Thanks.

Здравствуйте. Что произошло с браузером. Почему не загружаются страницы, а открываются те, которые открывались когда-то раньше? Мне сейчас постоянно жать на кнопку обновить страницу? Что вы сделали с браузером???