Showing questions tagged: Show all questions

Downloads not working, says no internet connection

My downloads are not working for a last pass extension, it says "Download failed, please check internet connection" My connection is fine and it works in chrome. What is… (read more)

My downloads are not working for a last pass extension, it says "Download failed, please check internet connection" My connection is fine and it works in chrome. What is wrong?

Asked by dforest9246 1 week ago

Last reply by dforest9246 6 days ago

Firefox Password Manager

Password manager is blocked and I cannot enter my primary password. I therefore cannot open any website requiring a password even when I know the password and try to en… (read more)

Password manager is blocked and I cannot enter my primary password. I therefore cannot open any website requiring a password even when I know the password and try to enter it independently of the password manager. The error message starts "No synchronised logins found" even though this is my only computer.

Asked by MichaelB1 1 week ago

Last reply by MichaelB1 6 days ago

Capital One/Amazon Cloud Data Breach of 2019 does not appear in monitor.firefox.com

I've received notice via a class action suit settlement that my e-mail address was acquired in a data breach of Capital One / Amazon Cloud Services in March-July of 2019.… (read more)

I've received notice via a class action suit settlement that my e-mail address was acquired in a data breach of Capital One / Amazon Cloud Services in March-July of 2019. I cannot find this on monitor.firefox.com - nor does Capital One appear in the comprehensive monitor list of all data breaches. Is there a way to alert firefox of this breach and/or why is this breach not appearing there? Thanks.

Asked by RiverboatSam 1 week ago

Last reply by RiverboatSam 6 days ago

Firefox Container

Hi, I have Firefox installed running under Windows 10. I have a number of extensions installed including Firefox Containers. I have had to change my router. When I res… (read more)

Hi, I have Firefox installed running under Windows 10. I have a number of extensions installed including Firefox Containers. I have had to change my router. When I restart my system with the new router connected to the internet and open Firefox I find that I cannot open any websites assigned to personal containers.

I switched back to my old router and everything works ok - I can open all sites including those assigned to containers.

When I switch back to usuing my new router however I again find I cannot access sites assigned to containers - error message is “Secure Connection Failed”.

I’ve removed the Firefox container extension.

Using my old router I can connect to all websites in the normal expected manner - none show they are assigned to Containers.

Using my new router however I still find that having opened Firefox I cannot access any website previously assigned to a Container. If I use another browser (Edge), trying to open a website previously assigned to a Firefox Container simply opens my router home page.

It would appear therefore that despite having removed the Firefox Container extension, when I boot up and connect to the internet via my new router there is still information stored somewhere on my system which is preventing my accessing websites previously assigned to containers.

How do I remove all necessary information from my system so that I can access all websites?

Thanks for your help

Asked by Anon 4 days ago

"Recommended by Pocket" won't stay toggled off when I restart Firefox.

I use Firefox on both my Windows10 and Pop!_OS desktop (I dual boot). On my Windows install, every time I boot Windows, I have to toggle off "Recommended by Pocket" on th… (read more)

I use Firefox on both my Windows10 and Pop!_OS desktop (I dual boot). On my Windows install, every time I boot Windows, I have to toggle off "Recommended by Pocket" on the new tab page. It does not stay toggled off on its own when I next boot Windows. I always completely shut my computer down.

Asked by amketch 2 days ago

Last reply by amketch 1 day ago

bookmarks and upgrades

- You updated and took my bookmarks away (something I needed and used all the time. How can you do that? Really? - also every time I go on line I get another stupid sign… (read more)

- You updated and took my bookmarks away (something I needed and used all the time. How can you do that? Really? - also every time I go on line I get another stupid sign at the top right telling me to update again. I'm being pestered to do something that screwed me over. - I’ve tried the (old firefox date folder, thing) and it didn’t work. (so please don't suggest that) - I have to go looking for what bookmarks I have left (no more drop-down menu with all of them right there where over the years I've organized them)

I used to like this program, a lot. If I can’t get my Book marks back I’m done with FireFox. What the hell were you thinking?

Asked by glynnsimmons 4 days ago

Firefox cookie protection working?

I'm using the latest Firefox 101.0.1 (64-bit) in Windows 10 21H2 (64-bit). I've got Enhanced Tracking Protection set to Strict so the new Total Cookie Protection should b… (read more)

I'm using the latest Firefox 101.0.1 (64-bit) in Windows 10 21H2 (64-bit). I've got Enhanced Tracking Protection set to Strict so the new Total Cookie Protection should be working. To test this I went to https://www.grc.com/cookies/forensics.htm but it shows that 3rd party cookies aren't being isolated. Is this a Firefox issue or is this a problem with the website? Is there another website or way to test the new Firefox Total Cookie Protection?

Asked by Rockin' Jerry 4 days ago

PDF radio buttons all selected on printout

Hello, I have a pdf with two either/or Radio Buttons that will deselect one button when the other is checked. It works properly when the pdf is loaded in Firefox when you… (read more)

Hello, I have a pdf with two either/or Radio Buttons that will deselect one button when the other is checked. It works properly when the pdf is loaded in Firefox when you click on both buttons to test them out. However, when you go to print the pdf after having checked both they will both be checked on the printed version (be it a new pdf export or physical print). This has only started happening within the past week or two. And this does not happen in Chrome or Edge. Please help. Thank you.

Asked by st31283511 4 days ago

Prevent auto-connect of firefox sync

Hi, I am a keen user of Firefox Sync (across multiple devices) and also use a primary password to keep the passwords store secure. I understand that Firefox Sync needs to… (read more)

Hi,

I am a keen user of Firefox Sync (across multiple devices) and also use a primary password to keep the passwords store secure.

I understand that Firefox Sync needs to get its password somewhere so that it can connect when Firefox starts. I would prefer that Firefox Sync either does not autoconnect, or autoconnects with a delay.

Even better, I would prefer if Firefox Sync did not need the password store to connect (it could use a session key that is periodically updated), and if the primary password was only requested the first time entering an actual password was needed.

In an old question, 2 options are mentionned to prevent autoconnect and to set the autoconnect delay. They do not work in Firefox 101 Have they disappeared?

Asked by Thomas 6 days ago

Firefox keeps on not loading websites, restarting browser I have to create a new profile EVERY time

Problem Firefox keeps on randomly not loading web pages. Upon restarting the browser I am prompted to either [Exit] or [Create new profile] This has only started happi… (read more)

    1. Problem

Firefox keeps on randomly not loading web pages. Upon restarting the browser I am prompted to either [Exit] or [Create new profile]

This has only started happing in the last 2 weeks or so.

It is VERY annoying that I have to keep setting up Firefox EVERY time which involves:

  • Logging in with Firefox Sync
  • Reauthenticating with ALL the websites / apps I use in Firefox

This is a bad user experience

I have tried the following.

  • Uninstalling and reinstalling Firefox (by scoop)
  • Uninstalling and reinstalling Firefox (by the Firefox downloader)
  • Resetting local history / data / cache
  • Disabling IPV6 setting
  • Disabling Prefetch
  • Troubleshoot mode -> Reset data & Refresh Firefox

None of these have resolved the issue and the unresponsive sites and Profile reset requirement keep on randomly occurring

Asked by Scott 6 days ago

Suggestion - Symbol/Logo for identifying open browser

Attached is a screen shot showing MS Edge (Bottom left), Chrome (Middle), and Firefox (Top RIght) As one will notice, the lower two has symbol on left side where as Firef… (read more)

Attached is a screen shot showing MS Edge (Bottom left), Chrome (Middle), and Firefox (Top RIght) As one will notice, the lower two has symbol on left side where as Firefox does not. It would be nice to have a symbol/Logo on the left site to make it easier to identify in a screen full of different browsers. It should be done for brand recognition. I use different browsers depending on what I need to do.

Sincerely William Higinbotham, Seminole FL, The ASCII Guy

Asked by higinbotham 4 days ago

Last reply by higinbotham 3 days ago

Firefox 94 works in background tabs without focus where the latest one does not

Hi Support team, I would like to know what changes have been made after version 94 in firefox which changed the visibility logic. The websites work in background tab with… (read more)

Hi Support team,

I would like to know what changes have been made after version 94 in firefox which changed the visibility logic. The websites work in background tab without the focus in version 94 where as the latest version requires the tab to be in focus or active. Could you please let me know if there are any config changes made in firefox by default for inactive tabs or tabs which are not focused. If so, could you please let me know what changes are required to get the same behavior for inactive tabs as version 94.

Thank you

Asked by engagehitsmail 6 days ago

Trying to get the DOM in firefox console

Firefox returns what I think that the window object when I write document in the Firefox console to get the source code. I was trying to get the HTML in the console like … (read more)

Firefox returns what I think that the window object when I write document in the Firefox console to get the source code. I was trying to get the HTML in the console like Chrome. I'm learning to program and don't know where else to ask. I'm going to let you some pictures, maybe you can understand better. the picture is the return when I write document in the firefox console. sorry, I can't explain better but I'm late to work.

Asked by arveloarias 4 days ago

Bookmark folders in a variety of colours

Hello, I have an extensive collection of bookmarks in bookmark folders. A few are a more important than others. To me, the easy solution would be when I could colour a f… (read more)

Hello, I have an extensive collection of bookmarks in bookmark folders. A few are a more important than others.

To me, the easy solution would be when I could colour a few folders - say blue or red.

I searched the web a bit and this is a quite hotly discussed topic. If solutions are offered, it's adding code etc. That's not for me and the results are dubious anyway.

Firefox has been around for a very long time. There are updates quite frequently. None ever feature colouring bookmark folders. Is that really so difficult? I realize this is not of vast importance, but it would be helpful to have a feature like that.

Is there a particular reason why this seems to be so difficult?

Hoping for a helpful answer.

Regards

Asked by Jozzig 6 days ago

Youtube videos constantly stutter after using the seek bar

Hi all, Despite all my searching, I have not been able to find a solution to this issue that works for me. When I start watching a youtube video, it plays fine, zero inte… (read more)

Hi all,

Despite all my searching, I have not been able to find a solution to this issue that works for me. When I start watching a youtube video, it plays fine, zero interruptions. However the moment I touch the seek bar, pause the video for a moment, anything that interrupts the playback, I cannot watch more than 2 seconds of video before it will pause as if buffering for a few seconds, play again for a few seconds, pause again etc etc. over and over and over, making it impossible to watch any video at that point. Refreshing the page will fix it, but if I have to use the seek bar to get back to where I was, then the exact same issue will re-occur.

There is zero issue with playback on other browsers, such as chrome or edge.

I have tried enabling/disabling hardware acceleration, various codecs, user agents, refreshed firefox, started it in troubleshooting mode etc, nothing has helped.

Asked by Wixted 6 days ago

Last reply by Wixted 5 days ago