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installing new version

I am on Firefox version 102. It assures me I am up to date. My credit union insists I must be on version 107 to log in. I was able to download and install version 107, … (read more)

I am on Firefox version 102. It assures me I am up to date. My credit union insists I must be on version 107 to log in. I was able to download and install version 107, but it gives me a different icon and none of my bookmarks are there. It is like I installed it new rather than upgraded. I have no bookmarks, setting, etc.

Asked by dennisedds 1 week ago

Last reply by dennisedds 5 days ago

Firefox is automatically updating even when I tell it not to!

I prefer to update Firefox manually, so in my Firefox settings, I have it set to: "Check for updates but let you choose to install them". So I sometimes get a message whe… (read more)

I prefer to update Firefox manually, so in my Firefox settings, I have it set to: "Check for updates but let you choose to install them".

So I sometimes get a message when I launch Firefox saying "Update available. Download the latest version of Firefox." and I click "Dismiss"

Today, I launched Firefox (v107.0), got this update message, and clicked "Dismiss". However, when I go to About Firefox, it says "Firefox is being updated by another instance".

Why is Firefox ignoring my preference?

Asked by MartyJames 4 days ago

Last reply by MartyJames 2 days ago

Firefox on Windows 10 transferring %AppData%...Profiles folder to new laptop but Firefox says it can't find my profile and closes.

The solution of physically copying the Profiles folder seems to be officially endorsed by Mozilla but when I tried it, FF failed to start up displaying an error message t… (read more)

The solution of physically copying the Profiles folder seems to be officially endorsed by Mozilla but when I tried it, FF failed to start up displaying an error message that it could not find my profile and closing. I am trying to set up a new PC for my wife's exclusive use, so the Profiles folder in question was from a shared PC with both of us having our own user accounts. The new PC doesn't have multiple user accounts, so I wondered if this might be something to do with it?

I can provide copies of the two Profiles folders but the original is quite big!

Thanks in advance, Simon

Asked by simon151 6 days ago

Last reply by simon151 4 days ago

"Your Firefox profile cannot be loaded ..." after trying to refresh

So, after years of higher-than-normal security in Firefox (64-bit, Win 7) and accompanying problems in loading some pages, I decided to refresh (hoping to reset and have … (read more)

So, after years of higher-than-normal security in Firefox (64-bit, Win 7) and accompanying problems in loading some pages, I decided to refresh (hoping to reset and have most/all pages load and display fully).

Well, tried refreshing and didn't see the bookmarks saved. Read about "Old Firefox Data" folder and thought I could retrieve anything I needed later. Deleting and reinstalling Firefox has resulted in the "Your Firefox profile cannot be loaded. It may be missing or inaccessible." windowed message.

Repeated uninstalls and reinstalls failed. Tried copying the "ng0ledtz.default-##########" from the "Old Firefox Data" folder into the C:\Users\username\Appdata\Roaming\Mozilla\Firefox\profiles folder with no success.

Please help.

Asked by Impulsive 6 days ago

Last reply by Impulsive 6 days ago

Reinstalling Firefox

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return no… (read more)

I am currently having problems with my Firefox browser. For example often if I type something into the google search box at the right of the address bar and hit return nothing happens until I go down and select Bing instead of the google setting. Also in hotmail (I am on a desktop) if I go to reply, the original is now ether twice. This does not happen if I use Google browser. But I prefer Firefox as I have used it for years.

My concern is if I delete Firefox and reinstall it, I may lose some of the settings or bookmarks that I have set over the years.

Any suggestions? Please simple as i am old and not computer savvy.

Your help would be so appreciated. I am currently on Firefox 107.0 (64 bit)

Thanks, Anthony

Asked by avwood 1 week ago

Last reply by avwood 4 days ago

How to create AOL backup?

Looking for an online solution to create a backup of AOL email? So, I am here to help you out with this problem and help you to save your AOL email with attachments in mu… (read more)

Looking for an online solution to create a backup of AOL email? So, I am here to help you out with this problem and help you to save your AOL email with attachments in multiple file formats. Then, I am gonna tell you about the software which is highly recommended by IT professionals and highly rated by some famous websites. Aryson AOL Mail backup tool this tool easily creates the backup of AOL mail with attachments and saves the recovered data in multiple file formats like PST, EML, EMLX, HTML, PDF, etc. It facilitates its users to transfer the data of AOL mail to different mail providers like Thunderbird, Office 365, Gmail, Yahoo, etc. It does all these without providing any effect on the AOL data. Moreover, you can recover the data of selected dates only.

Asked by damonsalvatorev975 10 minutes ago