Showing questions tagged:

trying to use built in VPN but nothing happens when I click on icon.

The instructions for changing country in built in VPN do not work as after clicking on icon it states open VPN and nothing happens to open it. I am trying to set France … (read more)

The instructions for changing country in built in VPN do not work as after clicking on icon it states open VPN and nothing happens to open it. I am trying to set France as my country.

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Firefox Using More Memory over time

Hello, I have noticed that using firefox without closing the browser for a while causes the memory to keep rising. It looks like it has a memory leak. After 3 days of wat… (read more)

Hello, I have noticed that using firefox without closing the browser for a while causes the memory to keep rising. It looks like it has a memory leak. After 3 days of watching YouTube I was using 4GB of memory. It was causing Slow Downs.

I have included 2 images with what is actually running and I have 2 Tabs in Standard Browser of Google and this Tab for this report then a YouTube dedicated browser using split tab.

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Shrunken Interface

Has Firefox's interface gotten smaller? The tabs and search bar are much more difficult for me to read now, and the symbols are extra tiny. I cannot figure out how to e… (read more)

Has Firefox's interface gotten smaller? The tabs and search bar are much more difficult for me to read now, and the symbols are extra tiny. I cannot figure out how to enlarge them, since zooming in only affects individual web pages. I tried looking in Settings, specifically the Accessibility section, but I cannot find a way to enlarge this part of the web browser. Help!

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Why does Firefox keep shutting down?

Firefox keeps shutting down and it will open up when I tap on the icon. I have to reload it to make it work, It seems like I have to do this everytime I shut the pc. … (read more)

Firefox keeps shutting down and it will open up when I tap on the icon. I have to reload it to make it work, It seems like I have to do this everytime I shut the pc.

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address bar results that appear before suggestions

when searching from the address bar (see picture) the first result (before firefox suggests) is not a bookmark and not history. what is it and how do i get rid of it? … (read more)

when searching from the address bar (see picture) the first result (before firefox suggests) is not a bookmark and not history. what is it and how do i get rid of it? I want bookmarks to always be the first result. I just went through the library and it doesn't appear in history/bookmarks. thank you

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New Icon pop up in Taskbar when I open Firefox.

I had lots of trouble making Firefox work yesterday, after what I believe was a Mozilla update I had to uninstall and then reinstall. What I am experiencing after the n… (read more)

I had lots of trouble making Firefox work yesterday, after what I believe was a Mozilla update I had to uninstall and then reinstall. What I am experiencing after the new install and all updates is: I placed the icon on the taskbar. when I open Firefox it opens a new icon in the taskbar. I have two icons when using firefox instead of two like it has always been before. In the picture, the icon on the left is always there. The one on the right opens when I open firefox. Is it supposed to work like this? It is a windows issue? Is it A mozilla issue? Anyone else having this issue. I have tried different ways after deleting the icons, to place it back on the taskbar. I used the pin to taskbar, drag and drop on taskbar... Any ideas. Just live with it? or fix it somehow?

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If I reconnect a logged-out account, and sync it, will the settings on one device override the other?

On my personal computer, I have a Profile for work and I was logged in via a Mozilla account using my work email address I've recently set up a similar thing on my work c… (read more)

On my personal computer, I have a Profile for work and I was logged in via a Mozilla account using my work email address

I've recently set up a similar thing on my work computer. Signed in using Mozilla account. I have since noticed that on my personal computer it says "Account disconnected."

I'd like to sign in again and sync them so that I always see the same settings, shortcuts, open tabs etc on both computers. But if I sign in right now, will I lose the customizations I've made on the work computer? Which computer will it consider to be the "source" of the newly synced information?

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Can't find any location in the weather widget

I tried to use 'Change location' in the weather widget on the New tab page. I can type my location name in the search box, but it doesn't give any results. Thanks for rea… (read more)

I tried to use 'Change location' in the weather widget on the New tab page. I can type my location name in the search box, but it doesn't give any results. Thanks for reading my question!

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Tab Groups disappear when Firefox session is closed.

Windows 11 expensive high performance tower PC. When I am closing Firefox I am warned that I am about to close 80+ tabs although. I actually had only 13 tab groups (clos… (read more)

Windows 11 expensive high performance tower PC. When I am closing Firefox I am warned that I am about to close 80+ tabs although. I actually had only 13 tab groups (closed) and one ordinary tab open (The New York Times) I close Firefox anyway and ALL the group tabs disappeared.

Sometimes, when I am warned that I am closing 80+ tabs, they luckily they haven't disappeared upon restarting Firefox. This happens often.

I know how to reconstruct my tab Groups proceeding from listing all tabs.

Sometimes the tab groups don't disappear. It makes no difference whether I start a Firefox session on my just rebooted PC (and run PC for a minutes only using Firefox) or not. When I recently closed Firefox I could see from task manager that there was minor activity showing in the Firefox app which surprised me. I hope you have an idea of what might be occurring. I'm not a novice, I purchased my first PC in 1989

Thank you, Anita

Moderator note: This question has been edited to fix the formatting.

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Icons only in Bookmarks toolbar

Windows 11; Firefox 152.0.5 (64-bit) Hello I seem to have lost the ability to choose whether my bookmarks toolbar displays icons and text or icons only. At present I have… (read more)

Windows 11; Firefox 152.0.5 (64-bit)

Hello I seem to have lost the ability to choose whether my bookmarks toolbar displays icons and text or icons only. At present I have icons plus 4 letters of text fading out. I want to return to icons only. How do I do this? Regards

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why does firefox not connect to mail.com ? any ideas how to fix thanks in advance. Server Not Found Firefox can’t connect to the server at 6938e629511d9131a58e28150289aa0a.safeframe.googlesyndication.com.

I cant use firefox to connect to mail.com. I can connect by other browsers just not with firefox. Server Not Found Firefox can’t connect to the server at 6938e629511d91… (read more)

I cant use firefox to connect to mail.com. I can connect by other browsers just not with firefox. Server Not Found

Firefox can’t connect to the server at 6938e629511d9131a58e28150289aa0a.safeframe.googlesyndication.com.

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Log in/out issues

Why am I suddenly having to login to FF after every PC restart? This happens all the time now, but not on Android. Also, when I log back in I get duplicate emails with th… (read more)

Why am I suddenly having to login to FF after every PC restart? This happens all the time now, but not on Android. Also, when I log back in I get duplicate emails with the same codes to confirm my details. What is going on?? I have not got FF set to delete data on exit.

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GMX folders no longer loading

My folders suddenly stopped loading. When I log in, I can see grey boxes down the left hand side where my folders used to be. It looks as if the folders are trying to loa… (read more)

My folders suddenly stopped loading. When I log in, I can see grey boxes down the left hand side where my folders used to be. It looks as if the folders are trying to load, then the grey boxes disappear and all I see is in the screenshot I have attached.

I have followed the instructions GMX provides. Cleared the cache, etc. Those didn't solve the problem. The second attachment shows instructions that showed when I did an online search. Please ignore the second suggestion regarding Thunderbird. If these instructions refer to gmx settings, I cannot access them as you see by the first attachment, there is no way I can access gmx settings. The icons you can see only change how my inbox contents are displayed. If the instructions refer to email settings within FIREFOX, I am still stuck as I can find no help within FIREFOX on GMX settings that deal with these settings. I am offering my firstborn, my beloved dog, Reggie, and my best wishes for a long and happy life to the person who can successfully help me with this problem. Hopefully, Pam Barkas

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I am signed in to Mozilla account but the VPN plug in never gives me the option to turn it ON.

I am signed in to Mozilla account but the VPN plug in never gives me the option to turn it ON. I see the VPN plug in in the tool bar, every time I click on it, it tells m… (read more)

I am signed in to Mozilla account but the VPN plug in never gives me the option to turn it ON. I see the VPN plug in in the tool bar, every time I click on it, it tells me to sign in to my account even though I am already signed in. It never presents the option to turn "on" like I see in the FAQ. The "Turn on VPN" option never appears.

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