Showing questions tagged: Show all questions

Firefox browser home screen

Firefox has just introduced wallpapers for browser home page. I cannot get it to work. It's either cropped too small or pixilated, is there a setting I need to adjust, or… (read more)

Firefox has just introduced wallpapers for browser home page. I cannot get it to work. It's either cropped too small or pixilated, is there a setting I need to adjust, or a particular image format? So that it looks ok.

Asked by Ray 2 weeks ago

Last reply by Ray 4 days ago

Microsoft login repeating

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a abou… (read more)

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a about:blank page pops up for a split second. Then within a half hour or so, it will pop up again. I deleted my cookies but the problem still persists. Does not happen on other browsers.

Asked by jason.pozega 1 week ago

Last reply by jason.pozega 2 days ago

Firefox DevTools showing inconsistent behavior with scroll-linked animations using ViewTimeline API

Hi everyone, We’re testing scroll-linked animations on a landing page built with Tailwind and custom JS for our client project hosted at https://noveltyads.com. Specific… (read more)

Hi everyone,

We’re testing scroll-linked animations on a landing page built with Tailwind and custom JS for our client project hosted at https://noveltyads.com. Specifically, we’re exploring the ViewTimeline API and CSS animation-timeline for a horizontal scroll section.

While everything works smoothly in Chromium-based browsers, we’ve noticed Firefox behaves inconsistently in the following ways:

The animation-timeline: view() property doesn’t always trigger on scroll as expected.

Debugging with Firefox DevTools, the animations don’t appear in the Animation panel at all.

We confirmed that no polyfills or fallbacks are interfering.

This is happening on a custom-built section on this live test page: https://noveltyads.com (it’s a mock client version for internal QA — nothing behind a paywall or login).

Has anyone experienced similar behavior with Firefox’s scroll-driven animations or ViewTimeline implementation?

We’d love to know:

Whether Firefox fully supports ViewTimeline (or still considers it experimental)

Any DevTools flags or settings needed to see scroll animations properly

If there's a better way to ensure cross-browser consistency using native APIs

Thanks a lot for your help and insights!

— Usama

Asked by Usama Suffian 6 days ago

My location in Firefox is incorrect

Any time I allow a website to use my location on my home computer, it places me in a suburb in Las Vegas. However, I live near Seattle. This happens on multiple websites … (read more)

Any time I allow a website to use my location on my home computer, it places me in a suburb in Las Vegas. However, I live near Seattle. This happens on multiple websites including Google Maps and Uber Eats, and on other browsers my location is correct. I'm not running any VPNs or proxy servers, I've verified that my IP address is linked to my correct location, and I've deleted all cache and cookies ("Everything" for time frame) from my history. Is there a way I can have an accurate location again?

Asked by bclaudio 1 day ago

Last reply by bclaudio 1 day ago

browser issues

First of all, if you really want to help people, then offer phone or at least chat support -- not bots! Second, I just uninstalled Firefox for the second time because of… (read more)

First of all, if you really want to help people, then offer phone or at least chat support -- not bots!

Second, I just uninstalled Firefox for the second time because of problems with connectivity and installing bookmarks

The first time was a problem with the bookmarks and again I had a problem, not with installing them but installing too many -- each imported bookmark installed seven times!

Also, I was having problems loading pages.

You really think people want to spend days rummaging through FAQs to find an answer? You need to provide some good support if you want to survive.

Asked by Tom Calarco 6 days ago

Last reply by Tom Calarco 5 days ago

Auto-fill URL like Chrome

In Chrome, for example, if you type "maps" in the address bar, it will autofill to "maps.google.com", which then redirects to the correct URL, "google.com/maps". Initiall… (read more)

In Chrome, for example, if you type "maps" in the address bar, it will autofill to "maps.google.com", which then redirects to the correct URL, "google.com/maps". Initially, it doesn’t do this, but if you do it repeatedly, Chrome eventually learns and sends you directly to that URL when you type "maps". The same happens with "gmail" or even just "gm", which redirect to "gmail.com" or "mail.google.com". Does Firefox have this kind of feature?

I think I browsed a reddit thread from a few years ago asking this same problem having something to do with autofill frequency which doesn't work, because the actual url is not, in the example of maps, maps.google.com and the url I want to enter redirects to it.

Asked by Professional WYML 3 days ago

Last reply by Professional WYML 2 days ago

High GPU Usage (100%) While Watching YouTube Videos in Firefox

Hello Firefox Support, I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spike… (read more)

Hello Firefox Support,

I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spikes to 100%. This happens even when the video is not fullscreen and there’s minimal visual content.

System Info:

   Firefox Version: 140.0.2 (64-bit)
   Operating System: Windows 11 
   CPU: AMD Ryzen 7 8700F (no integrated GPU)
   GPU: AMD Radeon RX 7900 GRE
   GPU Driver Version: AMD Adrenalin 25.6.1 

The issue goes away when I disable hardware acceleration in Firefox settings, but I’d prefer to leave it enabled for better performance elsewhere.

Is this a known issue with AMD GPUs or is there something else I can try to reduce GPU usage during playback?

Thank you for your help.

Asked by ABDERRAHIM DJ 1 week ago

Last reply by ABDERRAHIM DJ 6 days ago

Cannot access "X" sites anymore

Since the last Firefox update I cannot access sites such as Chaturbate or Myfreecams anymore with error message : "Hmm. We’re having trouble finding that site. We … (read more)

Since the last Firefox update I cannot access sites such as Chaturbate or Myfreecams anymore with error message :

"Hmm. We’re having trouble finding that site. We can’t connect to the server at chaturbate.com."

There seems to be a DNS issue. I tried everything I found online such as desactivate DNS over HTTPS and others but I just cannot access these. Firefox works for "normal" sites and all other browsers (Edge, Oasis, Brave, etc) work fine now but I had to change the DNS after their last update (everyone created a problem from last week, so strange).

Another very strange thing is when I use a VPN, even with my country to access from, it is working !!!

What can be the issue and how to solve it ? Thanks

Asked by mweb00 6 days ago

My bookmarks had not synced after windows update

hey, I update my laptop windows, after updates when it restarted I have signed in to my account but bookmarks wasn't recovered. It was totally gone. I want my bookmarks b… (read more)

hey, I update my laptop windows, after updates when it restarted I have signed in to my account but bookmarks wasn't recovered. It was totally gone. I want my bookmarks back it is really important to me.

Asked by akonhia22 6 days ago

Last reply by akonhia22 6 days ago

Downloaded recent update

I had not used the Firefox browser in a few days, so when I went back in today it asked me to update it. I did, and now every page I go to freezes and the browser locks … (read more)

I had not used the Firefox browser in a few days, so when I went back in today it asked me to update it. I did, and now every page I go to freezes and the browser locks up. Is there some way to get rid of this latest update? I have Windows 11.

Asked by kssams 4 days ago

Constant Crashes on HP Laptop

Hi, Once last week I had Firefox crash, like quite literally the window I had open just closed abruptly. Tried doing the refresh using the setup wizard and it did not hel… (read more)

Hi, Once last week I had Firefox crash, like quite literally the window I had open just closed abruptly. Tried doing the refresh using the setup wizard and it did not help. Then I've tried uninstalling/reinstalling several times. Each time it'll open up like new, and within 10 minutes the window closes randomly and then Firefox doesn't launch anymore on my laptop. No error message, just does not launch whether I try to from taskbar or Home or even run as administrator. Seemingly random I've been using Firefox for months and it just started doing this last week.

Sorry for lack of other info, thanks for any help you're able to give.

Asked by William Yorns 1 week ago

Last reply by William Yorns 6 days ago

Issue with Video Playback Performance on Firefox

Hi Mozilla Community, I’ve been experiencing some issues with video playback on Firefox, specifically on YouTube. Videos seem to always play in a choppy manner, no matte… (read more)

Hi Mozilla Community,

I’ve been experiencing some issues with video playback on Firefox, specifically on YouTube. Videos seem to always play in a choppy manner, no matter the quality settings. I’ve tried clearing the cache and updating Firefox, but the issue persists. I’ve also checked my internet speed, and it's stable, so I'm not sure where the problem lies.

Has anyone else faced this issue? Any suggestions on what might be causing the choppy playback or how to fix it?

To give some context, I was also recently looking at how efficient high-speed trains operate around the world, and came across a fascinating comparison of the top 10 fastest trains in India. Just like video streaming, maintaining high performance and smooth operation is key — it made me realize how even small optimizations in streaming might have a big impact on the experience.

I appreciate any help or insights from the community!

Thank you!

Asked by Fastest Trains 1 day ago

NO PDF PREVIEW

Hi Firefox Team, Why suddenly today there's no PDF preview for all PDF file sent or received on browser (i.e whatsapp web) Attached latest screenshots Please assist. R… (read more)

Hi Firefox Team,

Why suddenly today there's no PDF preview for all PDF file sent or received on browser (i.e whatsapp web) Attached latest screenshots

Please assist.

Regards, Novie

Asked by Novie Yahya 2 days ago

Last reply by Novie Yahya 1 day ago

Cookie Settings? maybe?

I play a video game and it has a /wiki <thing> chat command that is supposed to open my browser tab to a search result of <thing> on that games wiki website. … (read more)

I play a video game and it has a /wiki <thing> chat command that is supposed to open my browser tab to a search result of <thing> on that games wiki website. Firefox has stopped doing this. I can not find, or figure out, what settings to change to allow this to work.

I have been trying changing cookie settings and Firefox will have a pop about it already running, but not responding. I click cancel because Firefox seems to be working fine other wise.

Does anyone have any idea what I can do?

Asked by boone 5 days ago

installing fox news as home page on firefox

I have been trying to make fox news my home page on new computer with windows 11 .When I type in https.//www.foxnews.com firefox says it can't connect to this site. … (read more)

I have been trying to make fox news my home page on new computer with windows 11 .When I type in https.//www.foxnews.com firefox says it can't connect to this site.

Asked by taylorja54 6 days ago