Crashing randomly when watching videos

bp-be981e74-2847-4346-afac-f6e7e0220619 6/18/2022, 8:59 PM View bp-3d0bbd9e-3de2-4211-ad9b-82aa00220619 6/18/2022, 8:59 PM View bp-08d250ca-0159-4e5d-b3b9-e8e8a0220… (read more)

bp-be981e74-2847-4346-afac-f6e7e0220619 6/18/2022, 8:59 PM View bp-3d0bbd9e-3de2-4211-ad9b-82aa00220619 6/18/2022, 8:59 PM View bp-08d250ca-0159-4e5d-b3b9-e8e8a0220619 6/18/2022, 8:59 PM View bp-c6dd02e1-53e2-4241-b789-38c3d0220619 6/18/2022, 8:59 PM View bp-f5a06105-2505-4c51-a155-840150220619 6/18/2022, 8:59 PM View bp-736b6fb5-8858-481c-9504-f99a50220619 6/18/2022, 8:59 PM

I don't know if I copied that properly, and those are submitted times. But Firefox will randomly crash the tab so often when watching videos (Netflix, HBO mostly).

Asked by VurkGT 1 week ago

Last reply by VurkGT 6 days ago

Problem downloading pdf's and attaching to mail

Hi, I'm using Firefox browser on my Macbook Air. I was previously able to do the following functions, but have had problems with it for the past few Firefox updates. 1) … (read more)

Hi,

I'm using Firefox browser on my Macbook Air. I was previously able to do the following functions, but have had problems with it for the past few Firefox updates.

1) When I open Gmail in Firefox browser, the paperclip 'attach' button will not open any windows to select a file to attach. I can only drag files into the email to attach them by opening Finder and locating the file. The attachment feature works in other browsers.

2) When I open a PDF file in Firefox browser, it will no longer allow me to download them. I can do this in Chrome and Safari on my Macbook.

I really like using Firefox and don't want to use the other browsers. Can you help with why these problems have started occuring? Thanks.

Asked by mridley14 6 days ago

Last reply by mridley14 6 days ago

Firefox Password Manager

Password manager is blocked and I cannot enter my primary password. I therefore cannot open any website requiring a password even when I know the password and try to en… (read more)

Password manager is blocked and I cannot enter my primary password. I therefore cannot open any website requiring a password even when I know the password and try to enter it independently of the password manager. The error message starts "No synchronised logins found" even though this is my only computer.

Asked by MichaelB1 6 days ago

Last reply by MichaelB1 5 days ago

Logins are gone

Hello, my logins are gone since yesterday. about:profiles gives me just 1 profile. in the profile folder there is the logins.json and the key4.db file but it wont load th… (read more)

Hello, my logins are gone since yesterday. about:profiles gives me just 1 profile. in the profile folder there is the logins.json and the key4.db file but it wont load the two files when I start firefox. They contain 100+ logins.

All the troubleshoot sites say, I should make sure, these two files are in the main profile folder and they are. The two files also dont seem corrupted.

Thank you.

Asked by stefan.reiber 1 week ago

Last reply by stefan.reiber 5 days ago

Ad blocker

I want to add an exception for a particular page in Firefox to allow ads. I can't seem to find where to do this. Is it even possible? I am running version 101.0.1. An… (read more)

I want to add an exception for a particular page in Firefox to allow ads. I can't seem to find where to do this. Is it even possible? I am running version 101.0.1. Any help would be appreciated. Thank you.

Asked by jabrunn 5 days ago

Last reply by jabrunn 4 days ago

Where are my sessions stored so I can just go in to recover them?

I am not a programmer. Just tell me the path >, >, >... how to find my past sessions so I can restore them. I am using Linux and most recent version of FF, no wi… (read more)

I am not a programmer. Just tell me the path >, >, >... how to find my past sessions so I can restore them. I am using Linux and most recent version of FF, no windoze. I openend a few tabs since so History recovery doesn't seem to work. This is such a critical tool, why not just have a button to do this? Why make us hunt & peck every time?

Asked by germeten1 3 days ago

Firefox TOTALLY Unresponsive

Hi, For the last few weeks Firefox has been TOTALLY unresponsive - the browser page loads however the Home Button does not appear (this was previously set to "on"), when … (read more)

Hi,

For the last few weeks Firefox has been TOTALLY unresponsive - the browser page loads however the Home Button does not appear (this was previously set to "on"), when I press the Settings hamburger and try to select an option, none of the option open, and even more annoyingly when I manually type a webpage in, it does not load.

I've tried uninstalling Firefox, manually deleting the folders from C:/Program Files and %appdata% and reinstalling but this does not resolve the issue.

Incidentally, when I try to reinstall Firefox an error comes up saying vcruntime140.dll is not present but when I bypass this dialogue box and let the install finish, it is then present in the C:/Program Files/Mozilla Firefox folder.

Thanks for any help.

Asked by liverpool_fc_kick_ass 1 week ago

Last reply by liverpool_fc_kick_ass 6 days ago

Crash on startup, takes entire internet with it, have to reboot PC

Sometimes I try to boot up firefox and nothing loads, it just starts crashing, I can't do anything except force close it. and after a short while my computer loses intern… (read more)

Sometimes I try to boot up firefox and nothing loads, it just starts crashing, I can't do anything except force close it. and after a short while my computer loses internet connection. I don't know what's causing this cause I did a firefox refresh, deleted all cookies, and I have few add-ons that never caused me any issues over the last 4 years.

Asked by SquidGuy 5 days ago

Last reply by SquidGuy 5 days ago

Firefox browser issues

When I first launch firefox, I see all the images on my Yahoo homepage (Yahoo is set to my homepage on firefox). But, when I clear history, and re-launch firefox, not all… (read more)

When I first launch firefox, I see all the images on my Yahoo homepage (Yahoo is set to my homepage on firefox).

But, when I clear history, and re-launch firefox, not all the images are there. Sometime very distorted pages come up.

I have a Dell inspiron laptop, and I spoke with the Dell technician, who refreshed firefox--that didn't work.

Then he re-installed firefox.

That didn't work either.

He checked all firefox settings, and they are correct.

In addition, when I use firefox, and search by sender I receive a message indicating "an error occurred.. retry"

Again this does not happen in Chrome. I DON'T with to use Chrome as my default browswer; I have always used firefox.

When I "retry", the list from the senders I have searched does come up. But this was never an issue. I contacted Yahoo Mail help, and they suggested contacting you.

When I first launch firefox, I get all the images. But if I clear history and re-launch, may images are not there on my Yahoo homepage--just empty boxes.

My husband has an Acer desktop, and he does not have this problem. I don't know what the difference is.

I do not know what is going on--I would like to know what to do. Or will it resolve itself eventually (perhaps with the next firefox update?)

This is issue does not appear to happen with Chrome, but I use firefox as my main browser.

Please assist as soon as possible, as I indicated, I use firefox as my main browser.

I have attached some images.

Asked by selena_vella 1 week ago

Last reply by selena_vella 5 days ago

Copy and pasting articles and images

I am no longer able to copy and paste an article in its original format. I no longer can copy and paste any image, including copying and pasting screenshots, without the… (read more)

I am no longer able to copy and paste an article in its original format. I no longer can copy and paste any image, including copying and pasting screenshots, without them going into attachments. I know this is not a google issue because my wife uses chrome-which I do not like-and I can copy and paste articles and images accurately on chrome. I do not wish to use chrome, or upgrade to windows 11. I have tried refreshing firefox, uninstalling and re-installing to default settings, and nothing works to restore this ability to me in firefox.

Asked by lgloster 4 days ago

Last reply by lgloster 4 days ago

page up/down misaligned

I use firefox for reading pdfs a lot, and i would really like to use page up and page down for their proper functions when doing so rather than having to scroll. the iss… (read more)

I use firefox for reading pdfs a lot, and i would really like to use page up and page down for their proper functions when doing so rather than having to scroll. the issue is these keys dont move a full page height, they are slightly too small. thus the pages quickly become misaligned requiring scrolling to rectify. a very minor but very annoying problem that i assume has a simple fix but i cant figure it out. help with this would be greatly appreciated!

Asked by Mr X 3 days ago

Why saved logins got removed after some years??

Hi fellows. I'm using Firefox accounts for long time, to be specific from Created ⁨6/26/2015⁩ as my Firefox account page says at password field, And lately starts to noti… (read more)

Hi fellows.

I'm using Firefox accounts for long time, to be specific from Created ⁨6/26/2015⁩ as my Firefox account page says at password field, And lately starts to notice that a lot of saved logins and some history are missing. I have checked when oldest Last Modified item, it appears to be from Last modified: October 5, 2018 So, there is at least 3 years of lost data. Is it something normal!! Or its because i have a limited saving i guess. Or apparently logins and history older than 5 years are removed!? Please i want more details about these things, if as i guessed that 5 years old data will be removed, i have to save them in another sources. it maybe an issue in my PC i can fix and get these old data.

Really thank you and appreciate your time. Thank you.

Asked by bnj52573 2 weeks ago

Last reply by bnj52573 15 hours ago

Posting on website

I'm having trouble with my Wordpress site, bmeisterman.com. When attempting to edit or create a post, when I click that link, it goes to a blank page. Other sections on W… (read more)

I'm having trouble with my Wordpress site, bmeisterman.com. When attempting to edit or create a post, when I click that link, it goes to a blank page. Other sections on Wordpress work without issue. I tried this on Safari and it worked flawlessly. I updated Firefox without any improvement. I rebooted the computer, still no difference. I deleted all cookies and cache without improvement. The problem exists only on Firefox. Thoughts?

Asked by bmeisterman 6 days ago

Firefox loads the first font alphabetically on my computer when it's out of memory

Hello. I've had this problem for over a month now ever since I switched to Firefox from Chrome. Problem: Every once in a while, Firefox will suddenly be really slow and n… (read more)

Hello. I've had this problem for over a month now ever since I switched to Firefox from Chrome.

Problem: Every once in a while, Firefox will suddenly be really slow and not load a page. When it finally does load, all text on the website is in the first font alphabetically on my computer. (I tested this by adding/removing fonts on my computer to confirm it was doing this and not just loading a specific font. I have a lot of fonts because I'm a graphic designer, and it's always picking the first font I have when they are all listed in alphabetical order.) This problem can occur on any website.

When the problem occurs: I thought it might be occurring when the computer or Firefox was low on memory, because the problem happens a lot more often when I am working (and thus have lots of programs and tabs open) than just browsing. I started working with both Windows's Task Manager and Firefox's Task Manager open so that when the problem occurs I can check to see what is happening. Memory usage when the problem happens is kind of high, usually around 50-70%, with Firefox being the most or second-most memory-intensive task in Windows Task Manager. But no other programs on my computer are slowing down when Firefox is, and Firefox's Task Manager is not showing any one tab/add-on using more than "Medium" usage. (Although notably, the tab that is having the problem is not showing up in Firefox's Task Manager at all.)

What I have tried:

  • checking and unchecking "use hardware acceleration" settings in Firefox. (It doesn't seem to matter, the problem still happens)
  • changing the default font settings in Firefox
  • closing and reopening Firefox. (This does fix the problem temporarily. After reopening Firefox and restoring the session, all pages load normally. But the problem will happen again later on a different site.)
  • restarting the computer (I shut down every night and turn the computer back on the morning. This problem still happens almost every day and often multiple times a day.)
  • Having fewer tabs open. (That does seem to decrease the chances of the problem happening, but it does not decrease those chances to zero. The problem has occurred with as few as five total tabs open.)
  • Checking add-ons (I'm not using very many add-ons in the first place—uBlockOrigin, Don't Accept webP, I don't care about cookies, and AutoDelete Cookies.) All of them are showing no or low usage in Firefox's Task Manager.

I am running Windows 10, Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, with 16GB of RAM.

Has anyone else ever experienced this issue? Does anyone know how to fix this? I'm really sick of having to close and reopen Firefox in the middle of work.

Asked by justaddwater 5 days ago

Firefox uses too much data

I played same Youtube video on Firefox and on Edge and Firefox uses way more data(I/O write bytes) I/O writes and I/O Read bytes than Edge. I added the screenshot. pm: I … (read more)

I played same Youtube video on Firefox and on Edge and Firefox uses way more data(I/O write bytes) I/O writes and I/O Read bytes than Edge. I added the screenshot.

pm: I ran Firefox in Safe mode and with Sessionstore disabled . Some say it is because of History, but I dont want to delete it.

Asked by DigDeep 3 days ago

Last reply by DigDeep 3 days ago

Trying to get the DOM in firefox console

Firefox returns what I think that the window object when I write document in the Firefox console to get the source code. I was trying to get the HTML in the console like … (read more)

Firefox returns what I think that the window object when I write document in the Firefox console to get the source code. I was trying to get the HTML in the console like Chrome. I'm learning to program and don't know where else to ask. I'm going to let you some pictures, maybe you can understand better. the picture is the return when I write document in the firefox console. sorry, I can't explain better but I'm late to work.

Asked by arveloarias 3 days ago

Have to clear cookies every 5 minutes on one website

So I am working on my own website & a couple days ago I got a requested headers too large error. After looking up what that meant, I cleared my cookies & cache bu… (read more)

So I am working on my own website & a couple days ago I got a requested headers too large error. After looking up what that meant, I cleared my cookies & cache but it didn't work. After looking it up more I renamed (added .old) the coolie file in my profile & I thought maybe it worked for a while but then all of a sudden it came back. Now I keep getting the requested headers too large error like every 5 minutes & have to keep clearing cookies & cache every time, which works for 5-15 minutes & then it happens again. Which is more than extremely frustrating when I'm trying to work on my website! And it's only happening on my site.

So how can I fix this for good? Is the cookie file getting corrupted again? If so, how to I prevent that?

Asked by Monica Walston 2 days ago

Prevent auto-connect of firefox sync

Hi, I am a keen user of Firefox Sync (across multiple devices) and also use a primary password to keep the passwords store secure. I understand that Firefox Sync needs to… (read more)

Hi,

I am a keen user of Firefox Sync (across multiple devices) and also use a primary password to keep the passwords store secure.

I understand that Firefox Sync needs to get its password somewhere so that it can connect when Firefox starts. I would prefer that Firefox Sync either does not autoconnect, or autoconnects with a delay.

Even better, I would prefer if Firefox Sync did not need the password store to connect (it could use a session key that is periodically updated), and if the primary password was only requested the first time entering an actual password was needed.

In an old question, 2 options are mentionned to prevent autoconnect and to set the autoconnect delay. They do not work in Firefox 101 Have they disappeared?

Asked by Thomas 5 days ago