Firefox Community Forum

Hello -

My bookmarks (400+) that I have accumulated over several years were all gone when I signed into my computer recently. I tried to restore them, but I was unable to get them back from all of the 15 backup points. I kept getting an "unable to process backup folder" error message. I only have one Firefox profile that I am currently signed into.

I use CC cleaner to clean my computer weekly and sometimes use the custom clean feature to clean up cookies and browsing history, but by default the clean bookmark backups box is unchecked and I have never had a problem using it before. I suppose it's possible that I may have checked that box, but I don't know if that would have also wiped the bookmarks off my browser. I am also checking with CC tech support to see if they have any answers. Suppose I may be out of luck if so.

I also sometimes go into FF settings and clear browsing history and cookies, but I don't think there's even an option to wipe out all bookmarks. I have also been doing that for years, and have never had an issue before. Does anyone know if there's a way to re-download my bookmarks from the cloud, or do I have to start all over again?

Any tips would be appreciated, thanks.

26200.6899 - Windows 11 pro OS version 144.0.2 (64-bit) - Firefox version

After a few minutes of usage, firefox keeps freezing and crashing. Very frustrating. Seems to have started happening after recent OS upgrade.

For the third month in a row every, EVERY!!!, password I have saved to my Firefox browser have disappeared. Poof, GONE! For as long as I've used Firefox, 10-15 years, it had never happened before September of 25 Some of these password, prior to September, I'd had for years. Yes, I know I should change them over time, but I haven't. How do i recover them? I'm really Pi---d off. Help!

The offline package download speed is too slow and sometimes fails. I hope it can be provided separately, like interface language packs, just as Debian has separate interface language packs.

Hi Team,

My Firefox account is linked to both my Android phone and my Mac. However, I’ve noticed that some browsing history entries available on my Android phone do not appear on my Mac. Most likely, these visits were recorded before I connected my Firefox account to my Android device.

Both devices are running the latest version of Firefox, and sync is fully enabled. I also manually triggered a sync just a moment ago.

Could you please let me know how I can import or sync my existing browsing history from my Android phone to my Mac at this point?

Please see an example attachted. I have more like it.

Thanks in advance for your help!

Best regards, Diamant

I was resetting my password entered my email code recovery key it didn't ask for my authenticator got an error invalid token then after retrying it asked for email and authenticator but not the recovery key the account now says I have no key

Hey there! It seems that my bookmarks are gone. I only see the place holder for them, but no link or anything else. What can I do? Is there a way to import the bookmarks from the Mozilla website? Curiously the bookmarks on Firefox Android are there, but I can't see an option to export the list from there. Many thanks for any help! Best, Wolfram

What is it with my default search engine constantly being changed behind my back? Is the Firefox update doing this? Is something else? Can't it be locked down so that only I can change it in the Settings menu? It really annoys me that I suddenly find I'm doing a google search when I, after research and deliberation, set the browser to search with DuckDuckGo.

previously all the bookmarks were showing on the firefox left side , now all the bookmarks are gone . However when we are trying to import the bookmarks from other browser the option is not responding or working, So how can we get back those bookmarks?

This video file cannot be played.(Error Code: 102630)

I’m getting this error for some reason, and I can’t figure it out. I’ve tried downloading various support files for different codecs, yet I still can’t play videos on websites or live videos like YouTube livestreams.

I’ve tried reinstalling the browser, VLC, and updating the media drivers, but it still doesn’t help. The same videos run fine in other browsers like Edge, but for some reason, they won’t play in Firefox.