Firefox Support Forum

On old tabs, where I have opened google.com, there is infinite captcha! Once I solve it, it will immediately return back. I tried delete cache and cookies and restart PC. Nothing helped! I read on reddit it is known issue with Firefox!

Recently, I had to change my username at my bank's website because somebody was trying a brute force attack on my password. Now, the site still shows my old username, although I've gone to my Saved Logons in Preference and removed all logons for that site except for the correct one. I have to delete the old username from the typing box every time I log in there, after which I can select the correct (and only) saved username/password.

I often find duplicate bookmarks in my folders and with tags. If I have two identical entries and try to delete only one of them, both bookmarks disappear. Why is that, and how do I prevent it fom happening?

While I appreciate the recent improvements to the Firefox Print interface and features, there are still lingering formatting issues that have existed for a very long time. The most common issue is that portions of content get cut off between pages. Here is one example:

https://www.nolas.com/home/#menus - click FOOD category near top - open Print (does not matter if "Save to PDF" or printer is selected) - default print settings

In the print preview (left side), printed page or saved PDF there are missing parts of text: - beginning of page 4 cuts off from "SHARE PLATES" to half-way through the first item's description. - top of page 8 (under "NOLA CLASSICS") one of the 6 items is missing entirely.

This issue remains even when using different scale factors.

Tested on current software: - Firefox 86.0.1 (new profile) - macOS 10.12 -through- 10.15

A few days ago Microsoft Print to PDF stopped working properly in Firefox 87.0 (64 bit) running in Windows 10. Microsoft Print to PDF functions properly in Chrome, Internet Explorer, Excel/Word/Outlook, etc.

As attached, in Firefox after pressing CTL-P (or select File>Print) the print preview window is displayed. When I click Print a PDF file is created. When I open that file I receive the attached error message advising that the file cannot be opened, etc.

I have executed many of the recommended solutions; none of resolved the issue. I refreshed Firefox; that did not resolve the issue. I uninstalled Firefox, deleted the Mozilla folder in APPDATA rebooted and reinstalled Firefox; that did not resolve the issue.

No recent software installations or upgrades, etc.

Thanks in advance for your recommendations, Bill

Attempting to open Firefox in any way pulls up a white box as if it's about to open for a split second before immediately closing. Refreshing, uninstalling/reinstalling, and attempting to boot to Safe Mode all pull up the same result.

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I immediately get an error message "Sorry, we couldn't complete your request". At the top it says "something went wrong" and the message comes from the Scotiabank site saying "generic-error". I've tried refreshing Firefox, removing all cache and cookies. Have tried restarting the computer. I note that Firefox appears to have updated itself on April 3rd and that appears to be when the problem started...could be just coincidental. Other web sites appear fine. I can use Microsoft Edge to log in to Scotiabank just fine as well, but I prefer Firefox. Anyone have thoughts on this? Thanks

Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load the page with the graph in it the graph is static and i have to keep refreshing the entire page to see changes in the graph. I should mention that the graphs on a different site that i use work fine and display the prices in real time.

I also had microsoft edge and the same problem happens there too but today i installed chrome and the problem in NOT present there. So the site and graphs update and work properly in chrome but not in Firefox or edge. I prefer to use Firefox for everything!

-I tried Firefox safe mode and the problem is still there. -I also made a new Firefox profile and the problem is still there. -Finally i even refreshed Firefox but even that didnt fix the problem. I should mention that i have Firefox sync enabled so after i refreshed Firefox it automatically installed back all my addons (and other settings?) so even though it is refreshed it looks and behaves exactly like before i don't know if that "cancels" the effects of the refresh.

I am running win10 and my antivirus is kaspersky. I had Kaspesky on "pause protection" while i was troubleshooting but that didnt help either. I hope i managed to explain everything because i find it hard to express my self in English. If you need me to clarify anything let me know. I hope someone can help me with this because I don't know what else to try.

Thanks in advance Kiri

After a recent upgrade...I got an error message about an 85/86 discrepancy. I was told to delete and restore Firefox....Now I can't load Firefox because of a 7-Zip error "Can not create temp folder file." Please help.

Starting about a week ago, Firefox has had periods where it would freeze for about 5 seconds, followed by working normally for about 10 seconds. In between cycles of freezing, there would also be periods where it functioned normally. The freezing doesn't seem to be triggered by anything specific. It happens when I'm scrolling, typing, or even sometimes when I'm doing nothing at all on a page. This also happens whether or not I have other programs open that could be slowing things down. According to task manager, I have plenty of spare CPU and RAM when it happens. I've tried turning off hardware acceleration, recreating the places file, and checking session restore as per this help article. It has also happened after restarting Firefox, so it shouldn't be a problem with that.

Hallo,

I have two firefox profiles with which I wish to share bookmarks. An easy solution is to create a symbolic link replacing the one places.sqlite file with a link to the file in the other profile, thus we're always just using one set of bookmarks and all is happy. However, Firefox keeps overriding my link; labeling the file "corrupt" and replacing it with a cached version. I need to know how to stop firefox from overriding my input and respect the changes made in the profile folder. I need to disable whatever mechanism is going on that is checking the files and reconstituting them.

                                Tak!

Firefox 8.6.0 upgrade disables Firefox browser I utilized "System Restore" through the process of elimination I determined that it is the 8.6.0 upgrade that is causing the problem. So, turned off the automatic upgrade option and installed any Windows 8.1 upgrades and my Firefox is working great. Now I have a "nag" screen that is constantly trying to upgrade Firefox browser might there be some way to disable this upgrade notice?

All of a sudden my right arrow key is causing the windows 10 volume pop up to come and increase my volume which is very annoying, how do I fix this? I already did this, and restarted Firefox and windows 10, didn't work. hardwaremediakeys. enabled = false.

Hi

I’ve been trying to access some sites for a couple of weeks or more (from the last update) and an unsafe connection is identified to me. The page has no possibility to send Mozilla any feedback. The paradox is that even the forum Mozillaitalia.org results with an unsafe connection.

What to do in order to be able to enter the sites in which I have always entered and which are now unsafe?

Thank you

Is there somewhere to report problems with the Mozilla website itself? I went through the contact page and this is the best choice I could find....there's no 'webmaster' contact??

The firefox extensions expect to find the respective javascript files inside their definition folder containing manifest files and related resources Is it possible to access and share the same user library (js file) between all extensions without having to copy it back to all the extension folders when it is modified? Thanks for any suggestions you have

A lot of youtube videos are not working , i get this message when playing them " Your browser can't play this video. Learn more" I had tried safe mode, disabled all extensions, had the latest firefox, switched to beta firefox and still nothing. what could be the problem? I don't want to change my browser. thanks