Firefox Support Forum

Starting Friday April 19, I have been experiencing constant very brief internet outages/reconnections while using Facebook on the desktop. The outages do not occur anywhere else on the internet...and do not occur on other browsers. I prefer to use Firefox. I am using Windows 11.

this was asked before by myself

/questions/1284841

and again by another user

/questions/1402855

the code was

1. navigator-toolbox {

 max-height: 0;
 overflow: hidden;
 transition: ease all 3s;

}

1. main-window:hover #navigator-toolbox {

 max-height: 100vh;
 animation: 0s pop-in;
 animation-fill-mode: both;
 animation-delay: 2s;

}

@keyframes pop-in {

 from {overflow: hidden}
 to {overflow: unset}

}

the issue now i have with firefox 124.0.2 is that the transition is now instant when my mouse enters or leaves the window and one of my addon buttons (roboform) no longer works with this userchrome.css edit.

its been a few updates ago it broke maybe 15 or so and now im wondering if there is a better updated script that works like it used to.

HI Mozila firefox support team,

I would request you to kindly provide me bookmark,

My laptop windows was creached, after that i logged in on other laoptop but, unfortunatly the bookmark is not sync and showing/downloading after logged in. please look into this.

My book mark it was very old and using since 8 years almost as i remember.

I followed below link. but still the same..

https://support.mozilla.org/en-US/questions/1444740#answer-1647784

when I search for a page after opening a tab. The page will load slowly then stop. I'll then have to hit enter again for the page the load. This does not happen with Chrome or Edge. Any ideas how to fix this frustrating issue. Thanks.

Mac OS 14.4.1

Firefox crashed and now will not open without crashing. I have trashed it and re-installed but still getting this error and cannot use the application. It will not open in Trouble Shoot mode. I even removed all files in the Library/Application Support

This is the problem report it shows:

Translated Report (Full Report Below)

Process: firefox [9798] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version: 125.0.1 (12524.4.16) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 502

Date/Time: 2024-04-17 12:12:16.9196 -0400 OS Version: macOS 14.4.1 (23E224) Report Version: 12 Anonymous UUID: CD54B57E-E9B1-9010-2F5A-CABA25C40962

Time Awake Since Boot: 6100 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000

Termination Reason: Namespace DYLD, Code 1 Library missing Library not loaded: @rpath/libmozglue.dylib Referenced from: <A1116842-233E-318A-92DD-E4F0A0FEF912> /Applications/Firefox.app/Contents/MacOS/firefox Reason: tried: '/Applications/Firefox.app/Contents/MacOS/libmozglue.dylib' (mmap(size=0x169520) failed with errno=1), '/Applications/Firefox.app/Contents/MacOS/libmozglue.dylib' (mmap(size=0x169520) failed with errno=1) (terminated at launch; ignore backtrace)

Thread 0 Crashed: 0 dyld 0x18dcada50 __abort_with_payload + 8 1 dyld 0x18dcb8628 abort_with_payload_wrapper_internal + 104 2 dyld 0x18dcb865c abort_with_payload + 16 3 dyld 0x18dc4a6b0 dyld4::halt(char const*, dyld4::StructuredError const*) + 304 4 dyld 0x18dc47258 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3888 5 dyld 0x18dc45edc start + 1844

Thread 0 crashed with ARM Thread State (64-bit):

   x0: 0x0000000000000006   x1: 0x0000000000000001   x2: 0x000000016d0f2920   x3: 0x000000000000005d
   x4: 0x000000016d0f2520   x5: 0x0000000000000000   x6: 0x0000000000000000   x7: 0x0000000000000000
   x8: 0x0000000000000020   x9: 0x000000016d0f249d  x10: 0x000000000000000a  x11: 0x0000000000000000
  x12: 0x0000000000000039  x13: 0x1000000000000000  x14: 0x0000000000000004  x15: 0x0000000000008000
  x16: 0x0000000000000209  x17: 0x000000018dc4337c  x18: 0x0000000000000000  x19: 0x0000000000000000
  x20: 0x000000016d0f2520  x21: 0x000000000000005d  x22: 0x000000016d0f2920  x23: 0x0000000000000001
  x24: 0x0000000000000006  x25: 0x0000000000000001  x26: 0x000000016d0f3298  x27: 0x0000000000000101
  x28: 0x000000016d0f3358   fp: 0x000000016d0f24f0   lr: 0x000000018dcb8628
   sp: 0x000000016d0f24b0   pc: 0x000000018dcada50 cpsr: 0x80001000
  far: 0x0000000000000000  esr: 0x56000080  Address size fault

Binary Images:

      0x102d0c000 -        0x102d13fff org.mozilla.firefox (125.0.1) <a1116842-233e-318a-92dd-e4f0a0fef912> /Applications/Firefox.app/Contents/MacOS/firefox
      0x18dc40000 -        0x18dcc89db dyld (*) <f6dd3ec2-85a4-3ab1-8486-b189cd980ebe> /usr/lib/dyld
              0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

External Modification Summary:

 Calls made by other processes targeting this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by all processes on this machine:
   task_for_pid: 1
   thread_create: 0
   thread_set_state: 0

VM Region Summary: ReadOnly portion of Libraries: Total=525.9M resident=0K(0%) swapped_out_or_unallocated=525.9M(100%) Writable regions: Total=12.2M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=12.2M(100%)

                               VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)

===== ======= =

STACK GUARD 56.0M 1 Stack 8176K 1 VM_ALLOCATE 16K 1 __DATA 27K 2 __DATA_CONST 39K 2 __DATA_DIRTY 7K 1 __LINKEDIT 525.4M 2 __TEXT 580K 2 dyld private memory 4384K 4

===== ======= =

TOTAL 594.3M 16

Full Report

{"app_name":"firefox","timestamp":"2024-04-17 12:12:16.00 -0400","app_version":"125.0.1","slice_uuid":"a1116842-233e-318a-92dd-e4f0a0fef912","build_version":"12524.4.16","platform":1,"bundleID":"org.mozilla.firefox","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.4.1 (23E224)","roots_installed":0,"name":"firefox","incident_id":"3C721A5F-AD4F-4AB3-9FE6-482267B289BC"} {

 "uptime" : 6100,
 "procRole" : "Default",
 "version" : 2,
 "userID" : 502,
 "deployVersion" : 210,
 "modelCode" : "MacBookPro17,1",
 "coalitionID" : 3635,
 "osVersion" : {
   "train" : "macOS 14.4.1",
   "build" : "23E224",
   "releaseType" : "User"
 },
 "captureTime" : "2024-04-17 12:12:16.9196 -0400",
 "codeSigningMonitor" : 1,
 "incident" : "3C721A5F-AD4F-4AB3-9FE6-482267B289BC",
 "pid" : 9798,
 "translated" : false,
 "cpuType" : "ARM-64",
 "roots_installed" : 0,
 "bug_type" : "309",
 "procLaunch" : "2024-04-17 12:12:16.8273 -0400",
 "procStartAbsTime" : 146508980982,
 "procExitAbsTime" : 146511036891,
 "procName" : "firefox",
 "procPath" : "\/Applications\/Firefox.app\/Contents\/MacOS\/firefox",
 "bundleInfo" : {"CFBundleShortVersionString":"125.0.1","CFBundleVersion":"12524.4.16","CFBundleIdentifier":"org.mozilla.firefox"},
 "storeInfo" : {"deviceIdentifierForVendor":"55876877-C8BE-5227-BCDA-D0FBE7333164","thirdParty":true},
 "parentProc" : "launchd",
 "parentPid" : 1,
 "coalitionName" : "org.mozilla.firefox",
 "crashReporterKey" : "CD54B57E-E9B1-9010-2F5A-CABA25C40962",
 "codeSigningID" : "org.mozilla.firefox",
 "codeSigningTeamID" : "43AQ936H96",
 "codeSigningFlags" : 570508033,
 "codeSigningValidationCategory" : 6,
 "codeSigningTrustLevel" : 4294967295,
 "instructionByteStream" : {"beforePC":"1AAAABABAAAYAQAAIAEAACgBAAAwAQAAOAEAAFQBAAAwQYDSARAA1A==","atPC":"AwEAVH8jA9X9e7+p\/QMAkQpV\/pe\/AwCR\/XvBqP8PX9bAA1\/WEC2A0g=="},
 "sip" : "enabled",
 "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
 "termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: @rpath\/libmozglue.dylib","Referenced from: <A1116842-233E-318A-92DD-E4F0A0FEF912> \/Applications\/Firefox.app\/Contents\/MacOS\/firefox","Reason: tried: '\/Applications\/Firefox.app\/Contents\/MacOS\/libmozglue.dylib' (mmap(size=0x169520) failed with errno=1), '\/Applications\/Firefox.app\/Contents\/MacOS\/libmozglue.dylib' (mmap(size=0x169520) failed with errno=1)"]},
 "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":1},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
 "faultingThread" : 0,
 "threads" : [{"triggered":true,"id":138493,"threadState":{"x":[{"value":6},{"value":1},{"value":6124677408},{"value":93},{"value":6124676384},{"value":0},{"value":0},{"value":0},{"value":32},{"value":6124676253},{"value":10},{"value":0},{"value":57},{"value":1152921504606846976},{"value":4},{"value":32768},{"value":521},{"value":6673412988,"symbolLocation":416,"symbol":"__simple_bprintf"},{"value":0},{"value":0},{"value":6124676384},{"value":93},{"value":6124677408},{"value":1},{"value":6},{"value":1},{"value":6124679832},{"value":257},{"value":6124680024}],"flavor":"ARM_THREAD_STATE64","lr":{"value":6673892904},"cpsr":{"value":2147487744},"fp":{"value":6124676336},"sp":{"value":6124676272},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":6673848912,"matchesCrashFrame":1},"far":{"value":0}},"frames":[{"imageOffset":449104,"symbol":"__abort_with_payload","symbolLocation":8,"imageIndex":1},{"imageOffset":493096,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":104,"imageIndex":1},{"imageOffset":493148,"symbol":"abort_with_payload","symbolLocation":16,"imageIndex":1},{"imageOffset":42672,"symbol":"dyld4::halt(char const*, dyld4::StructuredError const*)","symbolLocation":304,"imageIndex":1},{"imageOffset":29272,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":3888,"imageIndex":1},{"imageOffset":24284,"symbol":"start","symbolLocation":1844,"imageIndex":1}]}],
 "usedImages" : [
 {
   "source" : "P",
   "arch" : "arm64",
   "base" : 4342202368,
   "CFBundleShortVersionString" : "125.0.1",
   "CFBundleIdentifier" : "org.mozilla.firefox",
   "size" : 32768,
   "uuid" : "a1116842-233e-318a-92dd-e4f0a0fef912",
   "path" : "\/Applications\/Firefox.app\/Contents\/MacOS\/firefox",
   "name" : "firefox",
   "CFBundleVersion" : "12524.4.16"
 },
 {
   "source" : "P",
   "arch" : "arm64e",
   "base" : 6673399808,
   "size" : 559580,
   "uuid" : "f6dd3ec2-85a4-3ab1-8486-b189cd980ebe",
   "path" : "\/usr\/lib\/dyld",
   "name" : "dyld"
 },
 {
   "size" : 0,
   "source" : "A",
   "base" : 0,
   "uuid" : "00000000-0000-0000-0000-000000000000"
 }

],

 "sharedCache" : {
 "base" : 6672646144,
 "size" : 4189880320,
 "uuid" : "a53b7d2f-a773-3524-8828-248b33ef0b4e"

},

 "vmSummary" : "ReadOnly portion of Libraries: Total=525.9M resident=0K(0%) swapped_out_or_unallocated=525.9M(100%)\nWritable regions: Total=12.2M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=12.2M(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nSTACK GUARD                       56.0M        1 \nStack                             8176K        1 \nVM_ALLOCATE                         16K        1 \n__DATA                              27K        2 \n__DATA_CONST                        39K        2 \n__DATA_DIRTY                         7K        1 \n__LINKEDIT                       525.4M        2 \n__TEXT                             580K        2 \ndyld private memory               4384K        4 \n===========                     =======  ======= \nTOTAL                            594.3M       16 \n",
 "legacyInfo" : {
 "threadTriggered" : {

 }

},

 "logWritingSignature" : "f6f77b4f3b82813e1a9d56107a3c037e22e40f97",
 "trialInfo" : {
 "rollouts" : [
   {
     "rolloutId" : "6112d17137f5d11121dcd4e2",
     "factorPackIds" : {

     },
     "deploymentId" : 240000530
   },
   {
     "rolloutId" : "65a8173205d942272410674b",
     "factorPackIds" : {
       "SIRI_HOME_AUTOMATION_SERVER_FLOW_DEPRECATION" : "65d39fa4cb0e2417d11ce5f6"
     },
     "deploymentId" : 240000001
   }
 ],
 "experiments" : [
   {
     "treatmentId" : "130776ea-444f-4cb4-8def-f71b4f47391b",
     "experimentId" : "66105e203b960674f9490906",
     "deploymentId" : 400000002
   }
 ]

} }

Model: MacBookPro17,1, BootROM 10151.101.3, proc 8:4:4 processors, 8 GB, SMC Graphics: Apple M1, Apple M1, Built-In Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online Display: DELL U2715H, 2560 x 1440 (QHD/WQHD - Wide Quad High Definition), MirrorOff, Online Memory Module: LPDDR4, Micron AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4378), wl0: Jan 13 2024 03:06:59 version 18.20.440.9.7.8.167 FWID 01-7be24857 AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en0 USB Device: USB31Bus USB Device: USB31Bus USB Device: USB3.1 Hub USB Device: USB2.0 Hub USB Device: USB-C Digital AV Multiport Adapter Thunderbolt Bus: MacBook Pro, Apple Inc. Thunderbolt Bus: MacBook Pro, Apple Inc.

The latest version of firefox for MacOS 14.4.1 has broken the picture in picture function. When enabling PiP, the video window takes up almost the entire screen and doesn't remember the size i set it to, like it did in older versions of Firefox. Another issue is when im in fullscreen mode and enable PiP, the PiP window takes me to another 'desktop', whereas before it would simply overlay on top of my screen.

When I have the Firefox browser open, every time I click away from it to another open window I get this stupid graphic that pops up near the bottom right corner of my screen that says "Intelligent Work" and rotates through three different images. It is really irritating and I can't figure out how to make it go away. This is a new computer and I only installed the Firefox browser this week. It only happens when I click off of the browser to any other window.

In all instances, when I click on a link to view a document on a website, rather than simply pop up to view, the document is downloaded and I am required to save it to my computer. Something in the Firefox settings is preventing the pop-up view from occurring. Not certain where to reset in order to correct this. Please advise

I am watching a Twitch video on Firefox. When I open a new Firefox tab and drag it to another monitor, the Twitch video skips forwards about a minute.

I also occasionally notice skips or pauses when I switch from one tab in the same window back to the Twitch playing tab.

Is there any way I could fix these problems?

For some time now, e-mails have been arriving with a delay, e.g. from April 15, they arrived only on April 18. The mail is on the home.pl server pinned via IMAP.

Hello,

I have encountered a recurring issue specifically with Firefox where SVG images fail to display unless a pixel-defined height attribute is explicitly set. This behavior contrasts with other browsers, which handle SVG scaling seamlessly, typically adapting to the specified width or inheriting dimensions from parent elements.

During our website development, primarily through Elementor and leveraging Flexbox in a WordPress environment, this discrepancy becomes evident. The issue persists exclusively in Firefox, confirmed through extensive testing across various browsers and OS's with multiple SVG files and sites.

For diagnostic purposes, I recommend conducting controlled tests with SVG images embedded with our current setup. Set the SVGs to 100% width without defining their height and observe how they render in Firefox compared to other browsers. This should help ascertain whether the behavior in Firefox is anomalous.

I am assuming it may be with the way the markup of the SVG is rendered as it doesn't happen with all SVGs, however, other browsers appear to fix or override whatever is getting in the way from rendering...it is a strange issue.

I have included two images as an example. As you can see in the first image, the SVG isn't rendering (in Firefox) , but does render in Chrome/Safari. It only works when I define a height in px value on Firefox.

Please let me know if further information is required or if any specific steps need to be undertaken to address this issue.

Thank you.

How can the Firefox message popups be permantly turned off they are modal breaking my automation.

Most recent:

Welcome back

Here's a quick reminder that you can keep you favorite indie browser just one click away.

Open my links with Firefox

Not now

I have two audio device plugged in. firefox only outputs to the usb devise even though i have selected the aux out on windows. all other programs use the selected audio out but not firefox

any help would be appreciated

I am on a MacBook Pro with Sonoma 14.4, and the lastest version of Firefox. The YouTube website will not load. It looks like the attached screen shot. I can access the site with other browsers. I can play a YouTube video with Firefox if I have a link, but I cannot see the rest of the page - just the video itself.

Firefox just stops responding when trying to load a web page. The only way to get it back working is to reboot the computer. I have tried quitting the application but when I try to restart it it doesn't respond and I end up having to force quit and reboot the computer and then it will work fine. MacBook Pro (15" 2017) MacOS13.6.6 Firefox 125.01

Any idea what's going on?