Firefox Community Forum

Firefox is up to date, Windows 11.

I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no advantage, (this appeared following the last update), but I've tried switching on and changing to UK location. No change.

Can you give me some suggestions please?

Hello,

At the last FF update, I discovered that I had VPN on my top status bar but what does it do?

I have v. 150.0.1 (64 bit). Also Windows 11. I live in France and the only reason to use a VPN is to watch a UK soap which I cannot watch by any other means unless it's live on the TV. I know how to turn it on (obvious), so when I use the BBC website, this is what I do. But it makes not the slightest bit of difference as I am still recognised as being outside the UK.

Am I not doing something please?

I installed the English (US) dictionary add-ons from Mozilla Add-ons (English-US Dictionary and US English Dictionary). Firefox confirms they are installed and shows a “Remove” option, but they do not appear in about:addons under Dictionaries or Extensions. Additionally, the dictionary features are not working on webpages—there is no “define” option on text selection, and no dictionary/lookup functionality appears even after double-clicking words or using context menu options. The add-ons only appear as installed on their web pages.

Expected behavior: Installed dictionaries should be visible in about:addons and provide word lookup/definition functionality in the browser. Actual behavior: Add-ons are not listed in about:addons and provide no visible or usable dictionary features on webpages.

I asked about troubles with passkeys in Microsoft password manager, not Windows Hello. The question was denied. https://support.mozilla.org/en-US/questions/1585824

I am only a home PC customer and have Windows OEM vendor's support only. It supports operation mises about Windows OS and preinstalled applications, but doesn't support Windows's bug trouble shootings. I was denied supporting from FUJITSU CLIENT COMPUTING LIMITED (known as a Japanese company, but a subsidiary of Lenovo now). I copied the raw Japanese text to avoid my failure of translating.

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パスキーのご利用について、お問い合わせをいただいております。

はじめに、恐れながら弊社では、出荷時に搭載されている OSおよび、一部のアプリについてのみ、動作確認をしております。

そのため、[Firefox]については情報を有しておらず、具体的な ご案内を差し上げることが困難です。

[Microsoft Edge]でご希望の操作が可能な場合は、こちらで ご利用いただくことをご検討ください。

なお、[Microsoft Edge]でも同様に問題が生じている場合は、 お手数ですが、[Microsoft Edge]で発生している状況や、 実施されたい作業の内容についてお書き添えいただき、再度 FMVテクニカルセンター(メールサポート)へご連絡くださいますよう お願いいたします。

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By the answer, I lost any support about trouble shooting.

I ask questions. Have Firefox development team previously confirmed that it works? Does you have Bugzilla ID about functionality check with passkeys in Microsoft password manager or something like it?

Hi there. Ian here. My home page "www.news.com.au" keeps wanting to lock me out due to apparent addblockers on my PC. I am not aware of any that I have installed and can't find a way to remove them or turn them off. I am also not sure if this is a healthy consideration in any case. Can you Help me please.

Recently, I've noticed that, when I Google something, and it shows those AI-created drop-down options (highlit on the screenshot), clicking on the drop down arrow does nothing; no error, no "dropping down", nothing.

When opening a new window on firefox I see a "homepage" (No URL offered at the top of the page), offering some helpful, frequently used shortcut icons followed by a number of headings, i.e. : Popular Today, Connections, Featured Videos, etc., providing image/links to stories from various "news" or "interest" websites, which I can click on to view. Opening a number of these sites in order to view the advertised "story" require setting up a free, or paywall account/membership, etc.. How can I eliminate these undesirable/unwanted options from being "offered" or shown on my firefox homepage? Something may look interesting, but I'm not one to sign up, or pay to view these opportunities. I see where I can eliminate entire Categories, but what I'm trying to do is block, or eliminate the "offer to view" what I deem "unwanted offers to sign up to view this "story". Can this "Junk/Bait" be eliminated from my homepage on a site by site basis? As examples: CNN, Wired", "the cut", among others. Can the page be configured to eliminate the offering of "Non-Free", "Non-Membership", "Non-Signup" Sites? (Apologies for my lack of appropriate semantics, I'm just a user, not an Internet Expert, developer, or or software-savvy person.) As an aside, is there a way to contact a real live human person at Mozilla/Firefox to assist with issues like this, or answer related questions. All I seem to find are circular links to "Contact Mozilla", which bring me to unrelated FAQ databases, and user forums, etc., where I find I'm unable to get an answer to the question asked? Thanks for reading and advising!

I have installed Firefox's free VPN. It shows in the toolbar, as a grey X and a grey "VPN". When I click that, I receive a series of promising, colorful dialog boxes that ultimately change nothing. I can only click the grey VPN and run through the same cycle again with the same results (opening yet a new tab). I have looked in Extensions and Themes > Manage Your Extensions, and can't find the VPN. How do I turn it on?

Estoy observando un comportamiento específico en Firefox que no logro reproducir en otros navegadores basados en Chromium.

Escenario de prueba:

Sitio web con un visor panorámico personalizado. Imágenes panorámicas de aproximadamente 4.500 px de ancho. Movimiento horizontal continuo y lento. Sin reproducción de video ni elementos pesados adicionales.

Resultados observados:

En Chrome, Edge, Brave y Opera el desplazamiento es fluido desde el primer instante. En Firefox el desplazamiento comienza con pequeños tirones o saltos visibles. Los tirones disminuyen progresivamente y desaparecen después de aproximadamente 4 a 12 segundos, dependiendo de la cantidad de panorámicas activas. Una vez estabilizado, el movimiento es completamente fluido. El comportamiento se reproduce incluso utilizando una sola imagen panorámica. Si existen varias panorámicas, el síntoma vuelve a aparecer cada vez que una nueva imagen entra en pantalla.

Pruebas realizadas:

Se descartó que el problema estuviera relacionado con transiciones entre imágenes. Se descartó que estuviera relacionado con programación o temporizadores. Se probó con una sola imagen activa. Se probó utilizando distintos métodos de desplazamiento. El comportamiento sigue siendo exclusivo de Firefox.

La impresión es que Firefox requiere algunos segundos para estabilizar el renderizado o la decodificación de imágenes panorámicas anchas antes de alcanzar una animación completamente fluida.

¿Existe alguna recomendación específica para animaciones panorámicas continuas de gran ancho en Firefox?

Every time I open up my computer something has changed. My favorites in the little boxes are a nightmare. one day they make a new box for everything I have been on that day. well this morning they were all gone except for 1. very disappointed with u

Hello. I added some controls like zoom control to firefox toolbar and it's work while firefox is opened. after closing and re-opening the firefox, those controls will disappear. what's the problem?

Hello, I recently used Firefox to either open, save, or both screenshots (using windows key) that changed the files to png. Png will not print on the printer I used so I've tried searches online, Mozilla, pc settings, but can't seem to undo, that is restore the screenshot to its original setting*. I have used an app to convert some png back to jpg but that's just one more computer hassle I don't need. *I've thought about restoring all settings to default but I couldn't begin to say what other acceptable changes I might have made.

The PC used to save as jpg or pdf but either one would work.

Yes, I have carefully followed whatever directions were given, pretty sure, anyway. This note is two hours after my first question. And, yes, I am a simple person.

Thank you.

recent firefox update can no longer copy and paste when creating a blog post in Squarespace, I have been using squarespace for around 15 years for my websites and I have never seen this issue, Firefox 15.1 installed and all of a sudden when trying to create a blog post in Squarespace, when I right click a text box pop up and it no longer says paste so I can no longer copy and paste text - this is more than a little annoying, you will not be surprised to know that I am now using Chrome to create my posts, there is no issue in chrome. I am a firefox geek! how can i solve this problem, I just did another update from Firefox, the issue remains I have been using computers for 40 year so I am not a novice but software glitches, I am lost

Unable to upload camera photos stored on my laptop to Facebook and WhatsApp in last one week . I tested with images that had been successfully posted earlier, but they are also failing now. Interestingly, the very same images can be uploaded without any issue when using Chrome.

Hello Firefox Team

I'm having a problem with Firefox running very slowly, especially when watching YouTube videos. Videos take a long time to load, keep buffering, and sometimes get stuck while playing. The browser also feels slow overall, not just on YouTube. My internet connection seems to be working normally. I have already tried clearing all browsing history, cookies, and cache, but the issue still persists. I'm not sure if the problem is related to Firefox settings, extensions, hardware acceleration, or possibly a hardware issue with my PC.