Firefox Support Forum

why do you stalk and bother the users? i do not want to update! without warning you alter things i do not want you to alter. you take things out so people have to use risky 3rd party addons.

My wife was on Firefox, I was on EDGE for email(Outlook) and google access, I tired of the issues with EDGE and moved my account to Firefox, it REMOVED her email access displacing with mine, how do I get her email access Back?

I'm having an issue that has been going on for some time now and it finally has me at wits end. My Account sync keeps disconnecting where I have to go through the sign in process again and again. I have searched multiple times for this issue and have seen that others have suffered from the same issue with no clear solution to the problem. I have now tried with several Firefox desktop versions including my preferred browser being Firefox Unbranded, and every single one disconnects me several times daily.

Does anyone have a solution to this issue?

Facebook requires me to have to update Firefox even though I have the latest version! Could it be because my computer only has Windows 7? Can't find no free upgrade to 10 anymore ... buy without money will not go! I really need help!

See the attached .gif in the past could I use a "mailto:" link without problems, I used this extension: https://addons.mozilla.org/de/firefox/addon/outlook-com-mailto/ But even, when I deactivate it, does it NOT work. As you can see in the gif, the website opens and the mail does not load. usually it should create a new empty email ready to send. I tested it with gmail (because I have a gmail accunt through google) and that worked.

So there is some problem with outlook, this does happen on every page, tested also with disabled adblocker (ublock).

On the Facebook desktop, the Firefox push notifications keep switching to off. I cannot see these notifications as a result, as you can see from the image where the information is blank. I have tried everything possible to fix this issue, but it remains. Any help in fixing this issue would be appreciated.

There is an app of my PC to open a digital version of the USA Today paper as well as other newspapers owned by Gannett. This app has always run well on Firefox. But a few weeks ago, when selecting the option to print an article, multiple pop-up screens began displaying. It is normal for the article to display in a pop-up screen just before printing but not multiple times. And every time I print an article the number of pop-ups increase... the first time twice, the second time three times, the seventh time eight times, etc. If I open the app using Chrome this does not happen.

I am running Firefox on a Windows 10 computer. I have had little-to-no problems with Firefox before now. Since this morning, every time I open Firefox, it almost instantly crashes. Even after refreshing it and reinstalling it a few times, the problem persists. I have no idea what the cause is; I don't remember drastically changing any settings or anything like that. It will crash even when I use safe/troubleshoot mode, when I open a private window, and when I run it as an administrator.

I got to a point where it would give me a sliver of time before crashing. Following the advice of a Firefox help article, I managed to clear all of its stored cache and cookies(if I remember correctly). Still no fix.

If anyone knows how to fix this, I'd love to hear the solution when convenient for you.

So I've scoured the Firefox community help and have done everything: disabled cookie auto-delete, make sure I have "always use private browsing mode" unchecked, make sure Firefox always saves logins/history/etc., have security set to "Standard," and have added exceptions to the Firefox security; yet, despite all this, I'm still getting logged out everytime I close the browser. I'm getting to my wit's end!

What else can be done to fix this? It's really frickin annoying having to sign back into everything, everytime I open Firefox. Thank you in advance.

macOS 14.1.1 on an M2 with FF 120.

When going to sites such as nbcnews.com/now or https://toronto.ctvnews.ca, A/V sync is off by about a second.

This appears to be due to the volume being muted when video playback starts. Unpausing the video leads to the video freezing for a very brief moment, then the A/V sync is clearly incorrect.

This can be replicated on YouTube by loading a video, muting the video (if not muted already), refreshing the page (F5), allowing the video to play, then unmuting the video. The sync will be incorrect.

If the audio is unmuted when the video play back starts, this does not appear to happen.

Following this article has no impact: https://support.mozilla.org/en-US/kb/performance-settings, nor does setting media.hardware-video-decoding.enabled to false.

This issue does not occur on Microsoft Edge.

Whenever I download a file Firefox downloads two of the same file. One is an empty file and the second file is the right size.

Example: I want to download a file called blender-4.0.1-macos-x64.dmg, when I start the download the first copy shows up immediately in my download folder called blender-4.0.1-macos-x64.dmg with zero bytes but another one is still downloading. Once that one is fully downloaded too I have another one in my download floder called blender-4.0.1-macos-x64-1.dmg.

Not sure how to prevent that, it is very annoying

Opening browser with google.com as part of my home page 'group' or open a new tab no longer signs me into google. It use to. I have already cleared my cookies and cache (pain having to log back into my usual sites). It worked for a day, but zip now. Getting ready to leave my favorite browser since the SeaMonkey days!!

Please advise. Thanks!!

BRAD

b2f3b7ff-b950-4a8d-9ffc-67b230231124

Firefox crashes almost immediately upon startup. Have run through each step of: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting

and while I wasn't able to get the RAM memory test application to work, none of the other steps worked either.

I have a content filter installed on this computer, that's the only other thing I can think of that is causing the issue. Help would be greatly appreciated.

Hey there! So for the past several days, I've been having websites not loading correctly. At first, it was only websites For twitch, everything loads as normal, except for the broadcast itself. It doesn't matter if it's live or a vod. The chat even works. Where the broadcast should be is the person's offline overlay. For youtube, either the page will sit with the loading symbol in the middle and eventually it will connect, or the video will refuse to load. During my troubleshooting, one youtube tab will be working fine and the other tab I've loaded for it will not. Now, other websites aren't loading correctly either. Some elements will load and other won't. Some websites I can see the missing elements appear for a moment when I refresh.

I've tried deleting all of my extensions, turning off bitdefender, uninstalling bitdefender, scanning with malewarebytes, clearing cookies, clearing my history, and nothing is working. I am not having any of these problems on other browsers that I've tried during troubleshooting.

When playing videos on this website only, then there are distortions on the video as you can see in the screenshot. It happens when i try to jump into a specific part of the video. The website is https://aniwatch.to The link of the video i am playing : https://aniwatch.to/watch/dark-gathering-18482?ep=109564 at 18:50. I feel like it maybe a problem with codecs. I tried almost everything related to hardware acceleration(With on and off). A new profile with no extensions,updating gpu drivers(AMD) nothing seemed to fix it. This website works fine on chromium browsers.