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stop video autoplay

the only autoplay setting i can find is under privacy and security. the page shows DEFAULT FOR ALL WEBSITES: Block Audio and Video, but videos still open and play. the pa… (read more)

the only autoplay setting i can find is under privacy and security. the page shows DEFAULT FOR ALL WEBSITES: Block Audio and Video, but videos still open and play. the page does not retain the change when i select the button REMOVE ALL WEBSITES. this problem has not been happening for years. it may have begun about six months ago. thank you for your time

Asked by ekworks 1 week ago

Last reply by ekworks 6 days ago

primary password

Hi there, It won't accept my primary password even though I know it is the right one,it has always been fine and has never changed. I have entered it so many times now … (read more)

Hi there, It won't accept my primary password even though I know it is the right one,it has always been fine and has never changed. I have entered it so many times now still the same.I don't want to go through the resetting and loose all my info, I couldn't anyway as it will not accept my primary password to be able to. Thanks Henry

Asked by Henry 6 days ago

Trouble using Japanese Retail Website: ERROR for site owner: Invalid domain for site key

Filled out a form on a Japanese Retail Store website to contact them and couldn't send the message. Message just hung up all day. I think the connection is secure (icon n… (read more)

Filled out a form on a Japanese Retail Store website to contact them and couldn't send the message. Message just hung up all day. I think the connection is secure (icon next to Firefox address bar does not have a slash thru it so I think connection is secure). That Firefox icon says it is blocking trackers and cookies on the website and "Enhanced Tracking Protection" is "On". And got message in bottom corner of website saying "ERROR for site owner: Invalid domain for site key". Using up-to-date Firefox browser, Windows 10 and Windows Defender Firewall. (Tried Windows Edge browser and it said connection was insecure so I followed steps to connect to it like changing Privacy settings and switching to a Private Window but it didn't help.) What else can I try to use this Japanese website? (Note: website does not have an email address listed anywhere.)

Asked by rjc7394 6 days ago

Firefox forgets my passwords

Hello, My password saved are deleted every time I close FF. It used to be manageable because Google and other sites didn't require me to fill my passwords (cookies did t… (read more)

Hello,

My password saved are deleted every time I close FF. It used to be manageable because Google and other sites didn't require me to fill my passwords (cookies did the trick I suppose) but now I also loose access to gmail and Youtube every time I close FF. It's annoying to have to use 2FA every damn time. And keeping the passwords available.

I've tried every answer I found by looking around :

- tried to start in safe mode - disable hardware acceleration - I have no extensions

FF saves the passwords correctly (at least they appear in the saved password tab) but they are erased every time I restart FF. The cookies aren't automatically deleted (FF remembers my browsing history) but I need to relog into Google.

I getting frustrated.

Asked by fr.bergmans 2 weeks ago

Last reply by fr.bergmans 1 week ago

Continuously getting prompted to sign in when already signed in

I keep getting prompted to sign into my Firefox account, but when I type my password and hit enter, the prompt clears out my password and nothing happens. I'm already log… (read more)

I keep getting prompted to sign into my Firefox account, but when I type my password and hit enter, the prompt clears out my password and nothing happens. I'm already logged in to post this question, so I'm confused as to why I keep getting prompted.

I've tried:

  1. Numbered list item Removing the account, but the same unresponsive password prompt shows up
  2. Numbered list item Reinstalling, but same issue
  3. Numbered list item Resetting password, but same issue

Potentially related: I am successfully logged into my Firefox account on another laptop, and I'm seeing no prompts there. Any ideas what else to try?

Asked by kchao284 4 days ago

Yahoo News: "Your comment failed to publish" Error

For months, now, whenever I try to post a comment on a Yahoo! News article, it reads: "Your comment has failed to published." This only happens in Firefox. My "Privacy &a… (read more)

For months, now, whenever I try to post a comment on a Yahoo! News article, it reads: "Your comment has failed to published." This only happens in Firefox. My "Privacy & Security" settings are set to "Standard," my "History" set to "use custom settings for history" with settings "Remember browsing and download history" and "Clear history when Firefox closes." so cookies and cache get cleared then.

Sometimes this works when starting a new session. But I shouldn't have to start another session and lose all of my logins just to post a comment on a Yahoo News article.

Anyone else having this problem? Is there an easy and permanent fix? What are you settings set at?

Asked by FireFoxFan1 1 week ago

Last reply by FireFoxFan1 4 days ago

Password Manager and "Used" date

Hello, I noticed something strange on my account under my password manager and want to make sure it is not a security issue. Under my Password Manager, I noticed that … (read more)

Hello,

I noticed something strange on my account under my password manager and want to make sure it is not a security issue.

Under my Password Manager, I noticed that a majority of my saved passwords (unless used recently) all have the last "used" date as April 5, 2024. These are on accounts that I do not access frequently and they all have the same "used" date.

Why would this be the case?

Thank you so much, Brianna

Asked by brianna.k.stock 1 day ago

Data embedded in "object" tag is not loaded, depending on which Firefox profile I use. What setting controls this?

In Firefox 115.8.0esr on linux RHEL7, I am loading a local html page (using file:///...) that I created. Inside the html page, I have a tag "<object id="hiddenDataObj… (read more)

In Firefox 115.8.0esr on linux RHEL7, I am loading a local html page (using file:///...) that I created. Inside the html page, I have a tag "<object id="hiddenDataObj" data="abc.txt">" where abc.txt is a text file in the same directory as the html file. Using my default profile, the data is loaded and some downstream javascript runs as expected. When I use an alternate profile and try to load the exact same page, I get a javacscript error "Uncaught TypeError: hiddenDataObj.contentDocument is null." It is not null when I run my default profile.

I'm trying to figure out what setting in my profile is enabling/disabling the loading of the data so that I can change it. I've gone to about:preferences and scrolled through and it seems like all settings I see are the same between the two profiles.

Thanks for any help.

Asked by Richard Gilmore 1 day ago

Case 145005

Good afternoon, If necessary, I am available to add more information about this case (145005), in English or Portuguese. Best regards, Ana Patrícia Paquete Visual Des… (read more)

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,


Ana Patrícia Paquete Visual Designer

Asked by Ana Patrícia Paquete 4 weeks ago

Last reply by Ana Patrícia Paquete 18 hours ago

Stop pop-ups from a specific site when I'm not even on that site

Almost daily on Firefox, I get pop-ups like the one shown in the attached image. I have, a few times, bought items on MrTortilla's website and that's fine. What I don't… (read more)

Almost daily on Firefox, I get pop-ups like the one shown in the attached image. I have, a few times, bought items on MrTortilla's website and that's fine. What I don't want it pop-ups from them daily when I'm not even on their site. Where do I go in Firefox to say, "I'm not open to pop-ups from this site"? Somehow it must be listed as okay. Please don't tell me to delete all cookies because I like the prefills from most of them. If there's a specific cookie I need to delete, please explain how to get to that. Hopefully, it's just a setting somewhere of sites that are allowed to send pop-ups and I can be guided there to remove mrtortilla.com from that list. Thanks!

Asked by improv 16 hours ago