Google Products Failing on Firefox

For about a month, google products on firefox randomly stop working. - I get the "Oops...error #001" in gmail, when i reload it just continues to get an error cycle unti… (read more)

For about a month, google products on firefox randomly stop working.

- I get the "Oops...error #001" in gmail, when i reload it just continues to get an error cycle until eventually it goes to network protocol error.

- Google search randomly does not work at all in the url/search bar, and once it doesn't work the tab is useless. Putting in another URL and hitting enter it appears to have loaded but of course nothing has changed.

- I have no extensions installed.

Asked by katherine.ranieri 2 months ago

Last reply by katherine.ranieri 4 days ago

Firefox Monitor bug: not displaying monitored email addresses

I have had a single Firefox Account since 2018. I have updated through three primary email addresses: let's call them 1, 2 & 3. July 2020 - I changed Firefox Account… (read more)

I have had a single Firefox Account since 2018. I have updated through three primary email addresses: let's call them 1, 2 & 3.

July 2020 - I changed Firefox Account to primary email 2, and removed primary email 1.

August 2020 - I registered for Firefox Monitor. I added many "another email" (the maximum number, 10 I think) to be monitored : let's call them emails 4-13, and set "Send breach alerts to the affected email address".

December 2020 - I changed Firefox Account to primary email 3, and email 2 is my account secondary email.

April 2021 - I received an email to email 4 saying it was in a breach.

Today - on monitor.firefox.com it says I am not monitoring any emails except my primary email 3, and have not been in any breaches as pictured.

Therefore, there is a bug with monitor.firefox.com: - On the one hand, email 4 (and presumably 5-13) are all still being monitored. - But on the other hand, monitor.firefox.com states I am not monitoring any other emails.

Could a Mozilla dev please get in touch to look into this specific case?

Asked by W4RNER 4 months ago

Last reply by W4RNER 5 days ago

"Open with" stopped working, only "download" is possible for downloadable files.

A few months ago, probably after FF update, the "open with" stopped working, only download is possible. Particularly, simple url links fail to "open with" including readi… (read more)

A few months ago, probably after FF update, the "open with" stopped working, only download is possible.

Particularly, simple url links fail to "open with" including reading with firefox itself. I can not open PDFs, outer program links. Only a few PDF links are opened at specially crafted websites. Probably those are sites with on-site defined MIME or allowing the PDF contents being pre-cashed.

In all the other cases where the file being opened should be pre-downloaded with FF downloader, it fails to download. The same file is downloaded easily when choosing "save as"

I guess, the problem may be in the "downloader" part only, since other online contents are displayed, i.e. streamed, or stored in cache without problems.

Asked by Hale_JP 2 months ago

Last reply by Hale_JP 4 days ago

Firefox shows blank white page for all tabs, unusable

Referencing these threads: 1281774 1307368 1317055 https://support.mozilla.org/en-US/questions/1333680 (I posted a reply to this thread, but I can't view it and the mod… (read more)

Referencing these threads: 1281774 1307368 1317055 https://support.mozilla.org/en-US/questions/1333680 (I posted a reply to this thread, but I can't view it and the moderator has apparently closed it thinking this problem has gone away)

We can ascertain that NOTHING seems to help this condition. In fact these threads apply to me as Win 7 / 64 bit apply to me. This started probably about 1.5 years ago.

I too have this problem and yes, it is random. BUT once locked in with this condition, it may "get stuck" for another 5 attempts for the same link. BEST Example, I do surveys every Friday and Saturday night. I use my netscape (AOL) email account. At random, while clicking on the survey link the tab will come up blank and no matter what you do, you CANNOT get this tab to do ANYTHING. No reload, no clicking on a new bookmark, no clicking on home, or typing in the address bar and pressing enter on THAT particular tab. How often does it happen? Maybe 12 times a month (during survey time: maybe every other weekend).

One step further on this. My wife's account on the PC actually does this on a DAILY BASIS REPEATEDLY EVERY DAY when she opens FireFox. In her case, it can ONLY be solved by closing and reopening FireFox after waiting like...say...2 minutes after previously opening it? I have tried opening new tabs etc as mentioned above (including the old right clicky trick and using the "Open in new tab" function). Kinda silly when you have like 27 tabs of blankness. Considering it is her account on the Pc, ok, maybe the "refresh" function might work on her? BZZZT! Nope.

Current version. I can attest that a PC at my 2 jobs that both have Win 7 and at least one, if not both, have 64 bit versions and do NOT display this malady. Also, I did re-install FF about 2 years ago for some other problem. I just ran the troubleshooting more...no go. Per this lead, try https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0... and guess what? No such help . Anyone have have something to kill this bug?

Asked by metalman630 4 weeks ago

Last reply by metalman630 16 hours ago

Updated to new version now game site won't load

I just updated FF to v. 91.02 and this game website will no longer load: https://play.gotslotscasino.zynga.com/?l=en-en This is the message I get: An error occurred runni… (read more)

I just updated FF to v. 91.02 and this game website will no longer load:

https://play.gotslotscasino.zynga.com/?l=en-en

This is the message I get:

An error occurred running the Unity content on this page. See your browser JavaScript console for more info. The error was: InvalidStateError: A mutation operation was attempted on a database that did not allow mutations.

Asked by gomescl 3 weeks ago

Last reply by gomescl 2 days ago

firefox leaves fullscreen mode, when resized

Firefox leaves full-screen mode when window manager remaps window to be in a frame and re-sizable. In the window-manager that I use (KDE plasma), I can ask the window-man… (read more)

Firefox leaves full-screen mode when window manager remaps window to be in a frame and re-sizable.

In the window-manager that I use (KDE plasma), I can ask the window-manager to exit full-screen mode, without telling the window. This allows me to tell a window to be in full-screen mode, while in a framed window. I have attached a screen-shot of chrome showing a youtube video. Both youtube and the chrome are in full screen mode, however the window manager has re-sized it and added decorations (title-bar&frame), and is allowing me to resize, move, minimize, maximize, etc.

This works for every program that I have used (that has a full-screen mode). However it is not working for Firefox. It seems that Firefox is triggering off of the wrong event.

My guess: the window-manager sets NET_WM_STATE_FULLSCREEN to enter full-screen, and would normally clear this attribute to exit full screen. When we exit full-screen, but stay in full-screen mode, the attribute is not cleared. However Firefox is triggering off of something else such as a re-size event.

Use-case: What I am trying to do

  1. Enter full screen mode: browser hiders tab-bar, and address bar, maybe web-page changes layout (e.g. you-tube resizes video player to fill window)
  2. Tell Window-manager to leave full-screen-mode, but not inform browser (or other app). Browser is now still hiding tab-bar, address-bar, site is till showing video in whole-window, but window can be moved and re-sized.

This works for every other app that I have user. (Some apps don't have full-screen-mode, so this does not apply to them. But it works for all that do have it.)

Asked by ctrl_alt_del 1 month ago

Last reply by ctrl_alt_del 2 weeks ago

Audio Issues at 1.5x Speed On Udemy

There's a popular online education site called Udemy, issue is whenever i try to play videos at anything above 1.25x speed the audio seems to keep cutting in and out and … (read more)

There's a popular online education site called Udemy, issue is whenever i try to play videos at anything above 1.25x speed the audio seems to keep cutting in and out and sounding just weird an issue that I don't have with neither Microsoft Edge or Chrome but I'd much rather use Firefox and was wondering if this is an issue on my side or anyone else is having it.

PS you can add any free course to see if the problem is happening to you.

Asked by amermohamedhome 6 days ago

Tab loading stalling most of the Linux computer GUI

First of all, let me thank you for making Firefox desktop aware in Linux Mint Cinnamon. ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^… (read more)

First of all, let me thank you for making Firefox desktop aware in Linux Mint Cinnamon. ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^  !!! To have the tabs reload on the last desktop is wonderful. I used to have to re-arrange the tabs every reload. However, the performance behavior has changed since using Linux Mint 18. I just upgraded with a fresh install of Linux Mint 20 Cinnamon, firefox 92 64bit Firefox for Linux Mint -1.0 I have about 10 tabs across 3 desktops. When I exit and restart the session, the tabs get recreated and start loading. But the Linux GUI generally grinds to a halt. I thought that firefox was locked up. However recently I just let it sit and eventually apparently the tabs loaded and the machine was normal again. So something is a bit off in the priorities of threads? I can only guess...

Asked by douglas.c.crawford 1 week ago

Last reply by douglas.c.crawford 6 days ago

September 2021 Updated Firefox but now cant open email links in Outlook

I updated Firefox (Mac) today and now when I click on a link in an email Finder says "You do not have permission to open the application “Firefox”. Contact your computer… (read more)

I updated Firefox (Mac) today and now when I click on a link in an email Finder says "You do not have permission to open the application “Firefox”. Contact your computer or network administrator for assistance."

I am the administrator and can not find where to change the settings

Asked by matt138 6 days ago

Button is flashing in Azure Portal

When I view the Azure portal after a deployment the button is flashing. This only happens in Firefox, not in Chrome or Edge. Please see the attached animation. I am usin… (read more)

When I view the Azure portal after a deployment the button is flashing. This only happens in Firefox, not in Chrome or Edge. Please see the attached animation.

I am using Firefox 92 on Windows 11 (10.0.22000)

Asked by Joakim Westin 6 days ago

Search Panel. Search query alignment

Hello team! After my weekly absence, I started FF and found that search query alignment has changed from left to right. I really don't like it. I was trying to change it … (read more)

Hello team! After my weekly absence, I started FF and found that search query alignment has changed from left to right. I really don't like it. I was trying to change it back in the settings but did not find such an option. Could you help me with that?

Thank you for your work and contribution in developing great browser

Asked by kyrylo_mostepaniuk 6 days ago

Disabling hotkeys indicator (underlines)

How do I disable the hotkeys/shortcuts indicators for each shortcut, i.e. the underlines under each alphabet mapped for the shortcut (as seen in the attached image). Is t… (read more)

How do I disable the hotkeys/shortcuts indicators for each shortcut, i.e. the underlines under each alphabet mapped for the shortcut (as seen in the attached image). Is there a specific about:config settings for this?

Asked by Dubz 6 days ago

adding FF to Microsoft Authenticator

I searched and searched how to add FF to my authenticator so I could get the code to set up sync and/or 2FA. FINALLY, someone gave this answer: When you enable 2FA then y… (read more)

I searched and searched how to add FF to my authenticator so I could get the code to set up sync and/or 2FA. FINALLY, someone gave this answer: When you enable 2FA then you get a QR code that you need to scan with an Authenticator app that generates a 6-digit code that you need to enter to confirm that 2FA is working.

The answer was "scan with the AUTHENTICATOR APP!!" I was just scanning it with the phone. Duh on me.

I'm posting this to help others. Sorry it's not a question per se.

Asked by Maureen 1 week ago

Last reply by Maureen 6 days ago

We don't like the bookmark spacing. Let us choose a compact view.

It appears that you, Firefox developers, changed the browser in version 89 so that bookmark menu items are now super far apart. Users now have to scan twice the vertical … (read more)

It appears that you, Firefox developers, changed the browser in version 89 so that bookmark menu items are now super far apart. Users now have to scan twice the vertical space and/or scroll to find their bookmarks. I'm on version 92 and this is annoying.

Overly complicated hacks were devised to eliminate the extra spacing. Maybe people who are using touchscreens appreciate the extra space, but for users using a mouse, what I would assume is the majority, it's obnoxious. In the previous link, jscher2000 says, "If you have any issues with the new design, please let us know what it is you don't like, and we can try provide more permanent solutions depending on the issue." So, here I am.

We don't like the double-spaced bookmark menus. Please provide a method for choosing a compact view of the bookmark menus. This could be a separate option or just piggy back on the Normal option (versus Touch) on the Density in the Customize Firefox tab (see attachment). Either way, regular users (e.g., people's parents who have them using Firefox) shouldn't have to change CSS to fix this.

Asked by jlaack 6 days ago

Firefox not launching at all

Hey so I have had this problem for a while and haven't been bothered to report it but wanting to go back to Firefox I'm still having this same problem. I cannot get the b… (read more)

Hey so I have had this problem for a while and haven't been bothered to report it but wanting to go back to Firefox I'm still having this same problem.

I cannot get the browser open at all.

I've tried all the steps on already existing guides.

One thing that I noticed was after I wiped my PC I downloaded Firefox and it was working fine, But as soon as I entered my email into the windows email app it instantly closed? Not sure if it has something to do with the Mail app or what, but would be greatly appreciated if anyone could help!

Asked by Scopess 1 week ago

Last reply by Scopess 6 days ago

timeout setting for connection

How do I change the timeout setting for connecting to a web server. I get the following message way too often: "The connection has timed out The server at xxx is taking… (read more)

How do I change the timeout setting for connecting to a web server. I get the following message way too often: "The connection has timed out The server at xxx is taking too long to respond." This question is in the archives from 2015, but everything has changed and those about:config, search for "timeout" items aren't there anymore. I've tried a few there, but obviously not the right ones.

Asked by bfrg1513 6 days ago