Firefox Community Forum

I have started receiving a secure connection failed error message for a portal log-in website that worked fine for the past 6-7 months (see attached document). Other people in my group use Firefox and Bitdefender to access the portal and none of them are having this issue.

I originally believed the problem to be my anti-virus (Bitdefender) and worked with them to resolve the problems. After trying various solutions including clearing my cache, using private mode and turning off different components of their software, Bitdefender believes the problem is with my browser setting and not their software. I also tried accessing the portal using Chrome in both regular and incognito modes and cannot access the site which would seem to rule out the problem being a Firefox browser problem but contacting Firefox support seems to be the next logical step.

I have been to the Firefox FAQ and saw similar problems with potential solutions - DNS over HTTPS, TLSKEYLOGGING issues, add-on exceptions - none of which worked. I have the most recent version of Firefox and am running Windows 11 home version.

Sometimes if I hit refresh after receiving the error message, the browser will try to connect and I will get a server time out message. If I keep hitting "try again", sometimes the portal log-in screen will appear and allow me to log-in. The key word is "sometimes" since often I just keep getting the server time out message.

Any ideas for me to try from this forum?

Google YouTube embeds itself in my List-All-Tabs Group and hops from Tab to Tab when I close the Tab it has embedded itself into. See the content of the Tab it is embedding itself into. I've written a description in the image. It's very annoying. Thanks!

suddenly have to pass a bot test using drum sounds or weird images before I can get to my email. I've been using Firefox to access email at att.yahoo.com for many months with no problem. Now I cannot get in. My idea of snare drums is obviously not the right answer. the weird images are worse. I've cleared the browsing history and cache per the instructions and it didn't help. ATT said it was because updates were done--or not done--to Firefox that caused the problem. When I pull up settings, it says Firefox is updated automatically and I'm up to date.

 so do I just give up and go back to Edge?

Thank you for any help (I am not Luddite, but not a tech wizard either--so detailed help would be great!)

Здравствуйте! Перестал работать встроенный VPN в баузере. До этого все исправно работало. При попытке включить, просит войти в аккаунт. После входа в аккаунт открывается новая вкладка, пишет, что удалось войти, однако сам VPN не включается

I'm not sure how long this has been happening (maybe at least a month), but my browsing history isn't syncing properly between my desktop and phone. Previously, my desktop history was syncing to my phone, but not vice-versa. Bookmarks, passwords and tabs are syncing perfectly fine. I've tried enabling/disabling sync settings and signing out and in again and now my phone history is syncing to my desktop, but my desktop history has stopped syncing to my phone. While having the full browsing history on my desktop is preferable, it would be ideal for it to show up on both my desktop and phone.

This device is essentially a thumb drive made by MOPAR that contains automotive serve diagrams for a Jeep Wrangler. When you boot this device with Firefox being the primary browser you get garbage instead of schematic drawings. If I make Edge the primary browser the card boots properly and runs. This a legally obtained card with no password system on board.

Since a few days the free VPN in Firefox doesn't work anymore. When I activate it and try to load a website, i get the message: Connection with VPN failed. Try again in a few minutes. It also says, that my connection is possibly not private and that an app can possibly see my data traffic. The VPN always used to work fine, and I didn't change anything.

Got this error: Your connection may not be private An app or service may see your encrypted traffic from this site. Learn more

Now I know what may be causing it but you offer no solution.

There is seriously something wrong with the way Firefox operates. There is nothing wrong with the following site so why am I seeing this message?

Be careful. Something doesn’t look right.

Firefox spotted a potentially serious security issue with news.sky.com. Someone pretending to be the site could try to steal things like credit card info, passwords, or emails.

news.sky.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. Advanced What makes the site look dangerous?

The site is set up to allow only secure connections, but there’s a problem with the site’s certificate. It’s possible that a bad actor is trying to impersonate the site. Sites use certificates issued by a certificate authority to prove they’re really who they say they are. Firefox doesn’t trust this site because its certificate isn’t valid for news.sky.com. The certificate is only valid for: . What can you do about it?

news.sky.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

For the past few weeks, I have been having problems playing certain Facebook videos. It seems to only happen when I try to play a video that was recorded live. I have tried clearing the cache, I've tried a private window, and I've tried safe mode. I still can't get the video to play. However, when I copy and paste the url to Safari, it works fine. I have been able to play "live" videos while they are actually "live"; it's just that they will not load when I try to play them later. I don't have any problems playing videos which have been uploaded to Facebook; only those which were recorded live. The videos just show a circle in the middle as if they are trying to load but nothing else happens. The length of the video does not matter; it happens with short videos as well as long ones. The screenshot image (of a random "live" video I found) I am uploading shows a partial black circle in the center, which is a spinning circle in realtime. I have circled it in red.

I've been relying on backup/recovery from backup because firefox now deletes my profile/session every time it does a meaningful update (several times a month).

Now, one stupid/broken thing is that I have to re-enable backup every time I restore my profile/session (this setting, backup ON, should be included in the profile/session!).

The second broken thing is that now I can't re-enable backup today, after yesterday's update.

I can fakely turn backup ON, but when I click "backup now", I always get "Hmm, there was a problem backing up. Learn more"

Learn more has no useful information. Waiting a few minutes, like it suggests, does nothing. Now, I'm going to get my profile deleted the next time firefox updates, and I won't even be able to restore from backup.

Finally, whoever's in charge of this feature needs to learn English. Log in is a verb, login is a noun and an adjective. Similarly, back up is a verb, backup is a noun and and adjective. You can't "backup" your profile. You BACK UP your profile. A backup is a noun. You can't do nouns. You do verbs. I back up my profile. I back up (verb) the backup (noun) in a backup (adjective) file.

Hello,

I recently opened Firefox and noticed that all my data (bookmarks, saved passwords, and history) is completely gone. I didn't make any changes or delete anything myself.

Could you please help me understand what happened and how I can recover my lost data?

Thank you.