Spectrum Website

Have been unable to login to Spectrum using Firefox for some time now. Checked with Spectrum techs & they say the problem is with Firefox. Also having trouble with … (read more)

Have been unable to login to Spectrum using Firefox for some time now. Checked with Spectrum techs & they say the problem is with Firefox. Also having trouble with other streaming sites using my ID's & passwords. They all seem to work using Chrome. Can you please help get back to logging in with Firefox?

Asked by Jim Patton 46 minutes ago

Last reply by Jim Patton 29 minutes ago

New Google Tab switches automatically

Hello, recently i reinstalled firefox and made a new profile from scratch because i thought the config: browser.search.context.loadInBackground did not work for me. My p… (read more)

Hello, recently i reinstalled firefox and made a new profile from scratch because i thought the config: browser.search.context.loadInBackground did not work for me.

My problem: everytime i open a google tab (through context search or just a new google link) it opens in the background BUT then switches to it after like 1-2 seconds. this only happens with google links.

i have no idea what to do anymore, reinstalling did fix it till the last update i got today. now it is back.

Asked by krifer5 51 minutes ago

browser timing out

I am trying to resolve an issue with my firefox browser for MAC OS. Everytime I close my screen to sleep and open it back up, the browser stays on time out mode. I have t… (read more)

I am trying to resolve an issue with my firefox browser for MAC OS. Everytime I close my screen to sleep and open it back up, the browser stays on time out mode. I have tried downloading the update, but it never seems to complete or fully initiate. I have gone to the mozilla website and downloading directly from there but the new download wont even let me log into my gmail.com using my biometrics. any ideas?

Asked by Nina Simone Declama 52 minutes ago

Search engine changes from default Firefox to Google when I select + and get a NewTab

Hi! My default search engine has always been Firefox for years. Since the last Firefox update, when I select + and get to a New Tab, the search engine changes to Google.… (read more)

Hi!

My default search engine has always been Firefox for years. Since the last Firefox update, when I select + and get to a New Tab, the search engine changes to Google.

I am on Windows 10. I want the New Tab to stay with Firefox. Any tips?

Thank you for your help! TS

Asked by ToSt 2 days ago

Last reply by ToSt 2 hours ago

Updating Firefox to 138.0.3 on my Apple Mac. Installer tool could not first install itself and Firefox froze,(does not respond), on 3rd try.

How should I fix the frozen browser. Firefox updated ok from another user account on this computer, though Firefox has always updated for all accounts on the computer wh… (read more)

How should I fix the frozen browser. Firefox updated ok from another user account on this computer, though Firefox has always updated for all accounts on the computer when updated from any of the accounts. The installer tool got caught in a loop to install until it froze the browser on the third retry. What should I do?

Asked by gehsweeps 2 days ago

Last reply by gehsweeps 2 hours ago

turn off tiny shopping cart over Firefox icon on the task bar

Hello: Thanks for creating Firefox. This is my first question after more than a decade using it. I couldn't find proper information about this. This week Firefox started … (read more)

Hello: Thanks for creating Firefox. This is my first question after more than a decade using it. I couldn't find proper information about this. This week Firefox started to show a tiny shopping cart icon over the task bar icon of Firefox (image attached). I don´t know what it's and I can't find the functionality that make that appear. So, How do I disable it? I use Firefox everywhere, and I don't like it, specially in my job's laptop as my boss can occasionally see it and it's obviously not work-related in my case. I use chatgpt to get answers and it points to a "Shopping Assistant" feature, but I don't find it. Is it related? The term is so common that I couldn't narrow down to my specific question (what is it and how to disable it)

I use windows 11 and 138.0.4 (64-bit)

Thanks in advance for help

Asked by Carlos F. 2 hours ago

Can't see other video meeting participants and they can't hear me; all sites (Ensora Mental Health, psychology today, google meet, zoom).

I'm a therapist and within the last week (maybe since an update?) when I try to do a telehealth session from any website - Ensora Mental Health (my EHR), Simple Practice,… (read more)

I'm a therapist and within the last week (maybe since an update?) when I try to do a telehealth session from any website - Ensora Mental Health (my EHR), Simple Practice, Sessions by Psychology Today, Google Meet, Zoom - the client can see me but can't hear me, and I can hear them but can't see them (black screen).

I've checked all video and microphone permissions, Microsoft and all drivers are updated and mic and camera are functioning (they can see me). I tried changing the enhanced tracking to add exceptions for the sites (didn't work).

Please advise.

Asked by ratherbehiking 4 days ago

Last reply by ratherbehiking 2 hours ago

the primary password window always pops up after launching firefox

i have the same bug as described in this bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=1946121 to put it shortly, after launching firefox, even when it goes t… (read more)

i have the same bug as described in this bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=1946121

to put it shortly, after launching firefox, even when it goes to the "new tab", is always prompts for primary password. everytime. it also happens when i just go to a website like twitch. which im already logged into, it doesn't ask me to login on the website and firefox still prompts for primary password.

i am using windows 11, firefox version 138.0.4 (64-bit) my profile is synced with firefox. my windows machine does not have a password to log in. in the bug report they say it's solved with version 136.0.2 but obviously it still happens to me

i would really appreciate help fixing this because it's very frustrating.

Asked by Fluffiels 2 hours ago

Last reply by Fluffiels 2 hours ago

Scrambled tabs on bootup

Running Linux Mint 22 and FF 138.0.3. Normal practice is to leave 2 or 3 FF windows open on shutdown so the same windows and tabs will re-open on future boot-ups when op… (read more)

Running Linux Mint 22 and FF 138.0.3. Normal practice is to leave 2 or 3 FF windows open on shutdown so the same windows and tabs will re-open on future boot-ups when opening FF. In the last several versions of FF as well as of the OS, those tabs appear on boot but display random text within a random tab for a given window. Also, the highlighted icon in the tray does not match the window that has opened. If I click and re-click the tray icons, they eventually display as expected.

Asked by stevenartigas 3 days ago

Last reply by stevenartigas 3 hours ago

Font is all garbled?

The font is all garbled on Firefox on the latest version, and I can't even read the settings to see if I can fix it. Any ideas? I did an inspect and it says it's the "sys… (read more)

The font is all garbled on Firefox on the latest version, and I can't even read the settings to see if I can fix it. Any ideas? I did an inspect and it says it's the "system UI" font, but every other app/browser is loading it fine. Help!

Asked by 1scottfassett 3 hours ago

Bookmarks and history not available

Running Linux Mint 22 on Dell desktop. On bootup, no bookmarks and message with link to restore them. Restarting computer sometimes works after multiple tries but often… (read more)

Running Linux Mint 22 on Dell desktop. On bootup, no bookmarks and message with link to restore them. Restarting computer sometimes works after multiple tries but often does not, currently on FF 138.0.3 but this problem has come up on several previous versions of Mint as well as FF. Now more frequent. No security or other software apps have been added or changed.

The last time I got the bookmarks to show I used the FF Save Bookmarks function to save them to a stick. That file shows on the stick as a .json file. Mozilla's choice, not mine. Manage Bookmarks in the hamburger menu generates a pop-up "Library" that will not access the .json file.

Asked by stevenartigas 3 days ago

Last reply by stevenartigas 3 hours ago

Roboform password manager.

I have been through other threads about enabling the Roboform toolbar icon. It has been a couple of years, multiple windows 11 PC installations, fresh installation. No r… (read more)

I have been through other threads about enabling the Roboform toolbar icon. It has been a couple of years, multiple windows 11 PC installations, fresh installation. No roboform toolbar icon to this day. After multiple failures, I came up with a crazy fix I should never have to do. I am using the Firefox password manager in conjunction with Roboform. Just plain crazy. Any idea what might be going I would appreciate. I will cancel roboform if the problem cannot be rectified. Thank you Jeff

Asked by Jeffrey Colon 3 hours ago

Cannot access google.ca

I'm trying to have Google.ca as my homepage, but Firefox won't let me. It keep reverting back to Google.com Please help. Claude Hamel [edited] @gmail.com … (read more)

I'm trying to have Google.ca as my homepage, but Firefox won't let me. It keep reverting back to Google.com Please help. Claude Hamel [edited] @gmail.com

Asked by Ham 2 days ago

Last reply by Ham 4 hours ago

Is it possible to rearrange saved tab groups alphabetically?

Hello. I've created about 15 saved tab groups and would like to create many more, but the lack of sorting by name (and, some might like, last used) is a hurdle. I've not… (read more)

Hello. I've created about 15 saved tab groups and would like to create many more, but the lack of sorting by name (and, some might like, last used) is a hurdle.

I've not found a way to sort these groups. Has anyone been able to or is it just not possible?

Thank you and enjoy a super day! 🌞

Asked by Brian 4 hours ago