Firefox Support Forum

Please allow me to visit http://www.hbdc.ddns.net:8080 I've been able to watch the cameras for a few years. Thank you.

I have a feeling I know the answer, but wanted to confirm. Due to unforeseen circumstances, I had to reset my PC. Upon doing that and downloading Firefox all of my data is gone. Bookmarks, saved logins, etc. all gone. I thought once I logged into my Firefox account everything would be there. I've logged into my account on other computers in the past and all my stuff was there but not this time. Now it's saying all of my stuff (profiles, etc) was created today. Is my stuff really gone forever? I thought the whole point of the Firefox account was so I could just login and have everything sync.

Having a long list of bookmarks, I used to be able to scroll to the bottom, chose a bookmark there and after closing the page and opening bookmarks again, it has stayed focused around the last used one. Now, when I open bookmarks again, it has reverted back to the top and have to scroll all the way down again to the one I want. This happened since the latest update. I have not been able to find any solution in settings. Can anyone point me to a solution?

Best regards,

Why do I have to keep signing into my accounts, such as Google, Facebook and Youtube...plus others each week when I go back to the accounts. New, since November 2022, computer and for weeks this doesn't happen, but then each week I have to go through security to get into my account.

When using the Firefox built-in PDF viewer/editor, is there a way to check a checkbox neatly?

When Firefox 111.0 came up today (3/16/2023) (system is Windows 11), it displayed a message that the user can edit PDFs directly in Firefox. It provided a sample document to practice on. The sample document contains checkboxes. There are tools at the right end of a toolbar above the document, but none of them seem to apply to checkboxes.

A user could select the pencil tool and draw a checkmark with the mouse, but it is hard to do this neatly.

The facility I am thinking of would correspond to going into Fill & Sign under Adobe Acrobat and selecting the checkmark tool.

Note: The article https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-or-choose-another-viewer gives instructions for using the Firefox built-in PDF viewer and editor, but it does not mention this point.

Hi--is there a way to do this? My boyfriend accidentally deleted all my Firefox bookmarks last fall (hundreds), then restored the last backup from July, which he said for some reason was a lot larger than the most recent backup he saw, from October. (I hadn't deleted *that* many bookmarks between those two times, plus I had continued adding more, so I have no idea why the October file was so much smaller. Also, incidentally, I have no idea why there were no backups listed from the last one in July to the first one in October. I'm always actively adding and deleting bookmarks.) However, I made a ton of edits and additions to my bookmarks from July to October that I'd like to at least be able to access. I know I probably can't merge them with my current ones, but I'd at least like to be able to add them to what I have. I assume that if I could import these, they would appear in a separate folder, right? Thanks!

This release changes the function of the 'wheel' on a mouse.

Instead of scrolling up & down a page, it now 'zooms' in and out.

Is this deliberate? Or, is it a bug?

Microsoft USB Basic Optical Mouse v2.0

My Firefox was updated last night to v111.0 and, when I logged on this morning, a site that I have used daily for several months did not connect bacause of a potential security issue. The site is one of the Cher French Archives (www.archives18.fr) and the error code is MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT. Per your instructions, I should be able to "Accept the Risk and Continue" on the ADVANCED page. However, that option is not available when I jump to the ADVANCED page. Please help! This is a valid site.

I downloaded an emailed PDF, then saved it to a folder on my windows PC. The image includes the bookmarks, even when I turned off "show sidebars." How can I have only the original page I want without bookmarks?

Hello, as of this morning, none of the bookmarks I save on my android phone are syncing across to my PC. When I open my PC, I can see that sync is still working (as all open tabs on my phone are showing as open on the Tabs Pickup screen). I can see that several pages I bookmarked yesterday have saved without issue, so this is something that's happened today. I have my PC set to clear history whenever I close the browser, but I've manually cleared all history and cache. I've also manually synced. I've gone into settings and checked that Bookmarks are still selected as one of the things to Sync.

I have gone to about: sync-log and this is what I see:

Name Size Last Modified File:addonsreconciler.json 7 KB 22/03/2023 10:40:29 File:bookmarks.sqlite 1568 KB 22/03/2023 10:40:14 changes 22/03/2023 10:44:44 failed 22/03/2023 10:44:44 logs 22/03/2023 10:12:34 toFetch 15/03/2023 10:02:00

Can anyone help? I've been using Firefox for years on my PC, but have only recently started using the Firefox app on my phone and I love the sync feature. Many thanks.

公司電腦被重新安裝 所以必須重新登入 firefox 但之前當作 帳號 的MAIL 已經停用被移除了 所以 收不到 確認信 接下來 我將如何處理呢? cclsfh@wym.com.tw 已經停用了 現使用的MAIL 是 : cclsfh@f-mi.com.tw (因公司名稱變更)

I use Firefox to access Facebook live, from which I live stream. Starting in the last few weeks (I don't know when exactly, sorry), I now get this error message (in the stream Event log) when I stream:

Too low key frame rate (currently 0.13 key frames/second; recommended minimum 0.25 )

And I get a separate warning from Facebook that the key frame rate is too low, and will result in poor video quality.

If I stream from Chrome, I don't get the error (but Chrome has other problems), so I think it must be related to Firefox. Is there anything I can do about it? Thanks.

I recorded USB webcam pictures with MJPG_streamer and converted them to mp4 using

  ffmeg -r 20 -pattern_type glob -i "*.jpg" -c:v libx264 test.mp4

Firefox complains "video can't be played because the file is corrupt" Google Chrome and VLC have no problems playing the file.

What options for ffmpeg do I need to create the mp4 files so that firefox can play them?

The firefox web console says: could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_DECODE_ERR (0x806e0004) Details: RefPtr<MediaDataDecoder::DecodePromise> __cdecl mozilla::WMFMediaDataDecoder::ProcessError(HRESULT, const char *): MFTManager::Output(2):80004005

This is what mediainfo shows for the test video: Complete name  : test.mp4 Format  : MPEG-4 Format profile  : Base Media Codec ID  : isom (isom/iso2/avc1/mp41) File size  : 421 KiB Duration  : 3 s 500 ms Overall bit rate  : 985 kb/s Writing application  : Lavf58.76.100

Video ID  : 1 Format  : AVC Format/Info  : Advanced Video Codec Format profile  : High 4:2:2@L3 Format settings  : CABAC / 4 Ref Frames Format settings, CABAC  : Yes Format settings, Reference frames  : 4 frames Codec ID  : avc1 Codec ID/Info  : Advanced Video Coding Duration  : 3 s 500 ms Bit rate  : 981 kb/s Width  : 800 pixels Height  : 448 pixels Display aspect ratio  : 16:9 Frame rate mode  : Constant Frame rate  : 20.000 FPS Color space  : YUV Chroma subsampling  : 4:2:2 Bit depth  : 8 bits Scan type  : Progressive Bits/(Pixel*Frame)  : 0.137 Stream size  : 419 KiB (100%) Writing library  : x264 core 163 r3060 5db6aa6 Encoding settings  : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=20 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=23.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00 Color range  : Full Matrix coefficients  : BT.470 System B/G Codec configuration box  : avcC

With Windows 10 autofill with Firefox never worked for me even though the appropriate options were checked. I recently upgraded to Windows 11 and it worked! So happy. But that was only for about 2 weeks. And then a couple of days ago it stopped working. (Maybe from a Firefox update??) It's really frustrating and tedious even with the passwords being filled automatically when I start the login process with the user name. Is there anything that can be done?

I installed the Mail Link Enhancer add-on. It works, sort-of. The subject line and other fields included after the ? in the mailto address do not get filled in. Looking at the add-on info, the developer is Nick, but there is no contact info in the More Information section of the add-on profile. The add-on hasn't been updated since 2020, so I'm fairly certain that things changed since then and that's why it isn't working, but I'm no expert.

The "Try now" button at

        https://www.mozilla.org/en-CA/firefox/111.0/whatsnew/?oldversion=110.0.1 

which leads to the sample PDF at

        https://assets.mozilla.net/wnp111-en/wnp-fx111-en.pdf  

will not accept input. Am I missing a setting?

Windows 11 - Just updated. Firefox - Just updated.

Dear Team, I have a situation when I copy a certain text from the Viber desktop app to the firefox browser, the firefox browser cashes for about 15 seconds where I cannot use anything in the browser then it comes back to normal, I've tried on Chrome and Edge and it's normal, Please help..