Firefox Community Forum

I can't log into my Google account using Firefox. Can log in on Chrome using the same device so I don't think the device is the problem. It was fine until about an hour ago. When I attempted to click on a YouTube tab the tab closed. Any attempt to log in redirects me to a Google support page about deleting my cache and cookies. Which I've already done multiple times and I still can't log in.

It is been like 6 or 7 months now since i move to new pc and i been using firefox in this new pc together with other browsers. I am not really using firefox for anything related to google or gmail but just other website that have 0 relation to them. But i have still logged in my main accounts in firefox. It is been twice that once in a while, when i have to check my gmail accounts, all of them disappear and all i see is just sign in page only. There is no log in again or Please log in to this address or that address but straight up fresh page of google sign in page. I still logged back in when it first happened because i heard about the bug that happened with firefox update but now it happen again. It is as if my cookies just vanished but no, other sites still got their own cookies and there is many cache of other website here. other than my google accounts. What is happening here. Is my firefox bugged or something? Should i reinstall and have to relogin everything "again?"

July 13, 2026

In Windows 10, FIREFOX is preventing the proper operation of the Windows 10 feature called MOUSE KEYS when FIREFOX is operating. MOUSE KEYS is a very important capability to individuals with certain disabilities.

MOUSE KEYS enables the use of the numbered keys on the NUMERIC KEYPAD to be used to move the cursor around when the NUM LOCK key is turned ON, as a substitute for using a mouse. Does Mozilla have a way to prevent FIREFOX from defeating this MOUSE KEYS feature?

Google AI indicated that there is a solution specifically for FIREFOX. That capability is built into FIREFOX and begins by using "about:config" to reset a parameter named "permissions.default.shortcuts" from either "0" or "1" to "2". I successfully implemented the steps in this solution by changing that value from its default value of "0" in my computer system, to "2", but no change resulted. MOUSE KEYS continued to malfunction in the same way.

After exhaustive testing looking for a pattern, I finally found one. The malfunction appears to be the following: With the MOUSE KEYS feature activated in the WINDOWS 10 set up, and with NUM LOCK turned ON to assure that this function is ON, each of the numeric keys, 0 through 9 on the keypad, cycles through the different MOUSE KEYS functions of all ten of these keys, in ascending order by their number. For example, if you press key 7 for ten times in a row, it will cycle through each of the ten MOUSE KEYS functions associated with the keys 0-9 to occur, returning on the tenth press to the function that was executed the first time that key 7 was pressed, and so one endlessly through multiple cycles. And similarly for each of the other ten numbered keys.

A similar type of malfunction of MOUSE KEYS occurs with any BROWSER program that I have tried, including GOOGLE CHROME and BRAVE. I gather from GOOGLE AI that browser programs INTERCEPT the codes generated by the numeric keys on the numeric key pad and change those codes before sending the codes to the WINDOWS 10 operating system, and thus to MOUSE KEYS, for execution, causing this problem.

Is there a solution for FIREFOX what will restore the proper function of the MOUSE KEYS feature of Windows 10, when FIREFOX is being used? Thank you for any help that you can provide.

Until a week or so ago this site ( https://sites.google.com/view/lve-construction/july-12-2026 ) displayed photos without a problem. It no longer does, just empty boxes. I have not changed any settings on Firefox. Both Edge & Chrome display without issues. See empty image.