Showing questions tagged: Show all questions

Control key and Shift key triggers some weird deleting symptom

How to reproduce the bug: Jump to the address bar, and then press shift, ctrol, alt or windows_start, you can see the address getting deleted. You can also see it in Goog… (read more)

How to reproduce the bug: Jump to the address bar, and then press shift, ctrol, alt or windows_start, you can see the address getting deleted. You can also see it in Google Sheets and Microsoft Excel Online, it just deletes the cell, or a selection of multiple cells. --Interestingly on Google Docs it doesn't delete but just move the cursor to the first character when a string is selected.

 It happens only once per mouse click, or focus change

What I expect: Shift, Control or any mod key should not delete content or move a cursor

Thanks!

Asked by wind8702 2 weeks ago

Last reply by wind8702 6 days ago

Flickering site - so what now?

I gather there can be different kinds of screen flicker and many causes. My problem is with one particular website, https://www.yucatan.com.mx/ , and it didn't used to h… (read more)

I gather there can be different kinds of screen flicker and many causes. My problem is with one particular website, https://www.yucatan.com.mx/ , and it didn't used to happen. When I open the site or pages in it, trying to scroll down just results in continuous, rapid flickering and no scrolling. I have to pull the scroll bar down just enough to get the page started, and then the mouse scroll wheel works. After looking at other people's similar issues, I have tried disabling smooth scrolling and the pop-up blocker. When I open the same site with a different browser and try to scroll down, I do see about two frames of flicker, but it's almost unnoticeable, and scrolling works OK. I restarted Firefox in troubleshooting mode and was able to get it to behave like that other browser at this site -- just a momentary flicker and no interference with scrolling. OK... where does that leave me? I can't use troubleshooting mode all the time. And it's just this one website that presents the problematic behavior. Thanks for your thoughts, -Rick

Asked by Rick Exner 1 week ago

Last reply by Rick Exner 6 days ago

Firefox Starts slow in "normal browsing", and normally in "private browsing"

I have to wait for 10-15 minutes after starting Firefox and then the "normal browsing" goes fine. But I can browse without troubles through "private browsing" since the … (read more)

I have to wait for 10-15 minutes after starting Firefox and then the "normal browsing" goes fine.

But I can browse without troubles through "private browsing" since the opening of the private window.

In my work laptop, Firefox in "normal browsing" goes fine since the beginning.

In both computers I have my user sinchronised.

Asked by JordiPM 1 week ago

Last reply by JordiPM 6 days ago

Closed a live video chat session that just ended (full screen), and Firefox has been unresponsive since (even after restarting in Safe Mode)

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox "Open the Application Support folder, then op… (read more)

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox

"Open the Application Support folder, then open the Firefox folder, and then the Profiles folder."

> There is no "Firefox" folder in "Application Support" folder, while there is a "Mozilla" folder.

What else may I try, as Firefox freezes after restarting (when not restarting in SafeMode)?

Asked by Shahrooz Bhopti 1 week ago

Last reply by Shahrooz Bhopti 6 days ago

History deleted

Are there any reports of erased history lately? Perhaps since v122.01? I had history that goes way back. I few of my profiles have a month's worth I don't sync. I … (read more)

Are there any reports of erased history lately? Perhaps since v122.01? I had history that goes way back.

I few of my profiles have a month's worth I don't sync. I have these two profiles in particular that are quite distinct from one another. Nothing in common, but both only have history for the past two days. None of my related settings have been altered.

I tried replacing places.sqlite from backups, but unless they were backed up that way, it did not help.

Asked by noel_envode 5 days ago

Print Scale Won't Go Above 100%

I have the same problem https://support.mozilla.org/en-US/questions/1421734 it's not a pdf. If I want to print a shipping label from eBay using Firefox nothing happens i… (read more)

I have the same problem https://support.mozilla.org/en-US/questions/1421734 it's not a pdf. If I want to print a shipping label from eBay using Firefox nothing happens if I try to make it bigger. I can make it smaller but it is too small to begin with. If I use Brave or Edge (using the same printer) it works I can adjust it and make it bigger up to 200 %. I have already reset the printer options in Firefox and tried when disabling all add-ons.

Asked by martin.haug 5 days ago

How to debug FF startup, not using the profiler? After reboot, FF always takes 14 minutes to start the first time.

I run the latest Firefox (v122.0.1) on Windows 11. Since last week, FF takes 14 minutes to start the first time after a boot. :-( Usually FF starts in ~3 seconds. … (read more)

I run the latest Firefox (v122.0.1) on Windows 11.

Since last week, FF takes 14 minutes to start the first time after a boot. :-( Usually FF starts in ~3 seconds.

I reboot the laptop. I wait a minute. I start FF. Nothing happens for 14 minutes. Finally the browser window suddenly appear and everything is working normally. I exit FF (no remaining firefox.exe processes are running). I start FF again. Now it starts immediately as usual. :-) But: I reboot and start FF. Again, it takes 14 minutes to start. This is reproduceable every time.

I haven't tried to *solve* this by refreshing FF or simillar. Right now I'm more interested in debugging this and finding out what is wrong.

I found https://profiler.firefox.com/docs/#/./guide-startup-shutdown which states how to automatically start the profiler at startup.

12:40 I boot the computer, login and wait a minute. 12:43 I start CMD.EXE and run:

 cd c:\Program Files\Mozilla Firefox
 set MOZ_PROFILER_STARTUP=1
 set MOZ_PROFILER_STARTUP_ENTRIES=20000000
 set MOZ_PROFILER_STARTUP_INTERVAL=100

12:44 I run:

 firefox.exe

No GUI appear. (it won't appear until 14 minutes later) I open the Task Manager and see one (1) firefox.exe process, taking 0% cpu. (pid 17668) 12:48 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:50 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:52 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:54 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:56 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:58 The browser GUI finally appear. Everything is now normal. It is showing one (1) tab with my start-page (google) just as it should. (my Task Manager now show 12 FF processes running, with various options) 12:59 I click the icon to stop the profiling.

I open the profile. [Profile Info] says:

 Recording started: Sat 17 Feb 2024 12:58
 Recording length: 1m12s 

So my profiling data don't show what happens between 12:44 to 12:58 :-(

Just for the sake of it, I'm attaching a pic of the first 10 seconds of the profile (at 12:58).

PS: Between 12:44 and 12:58 no FF window exists at all. Alt+Tab show no FF and in Task Manager I can't do any "Window" management, it is greyed out. I.e. no FF window exists for this process.

Question 1) What should I do to debug what happens between 12:44 and 12:58?

Question 2) How can it be that it takes 14 minutes to start FF from scratch (boot) while it starts quickly (~3 seconds) if it has been started once? I mean, all firefox.exe processes are gone when I exit FF, so starting FF again should be like starting from scratch, but apparently something is different.

Question 3) Is it normal that a FF, with only one tab (https://google.com/), run 12 processes in Task Manager?

Asked by elofu17 3 days ago

Hello

Hi I have been using Firefox for the longest time and never had any issues, recently whenever I try to open the browser it crashes, I am currently using an early 2011 Mac… (read more)

Hi I have been using Firefox for the longest time and never had any issues, recently whenever I try to open the browser it crashes, I am currently using an early 2011 MacBook Pro, funny thing is all the browsers are crashing apart from the crappy safari. Is my hardware too old?

Pretty please help !!!

Asked by Shayaz Kaka 2 days ago

lost focus bug (when changind language)

When you switch the language in a text field, the focus on that text field is lost and the focus goes to another browser tab. This only happens if at this time a video is… (read more)

When you switch the language in a text field, the focus on that text field is lost and the focus goes to another browser tab. This only happens if at this time a video is playing in mozilla in picture in picture mode with the Always on top option enabled. How to fix it? (Ubuntu 22.04)

Asked by Лев Бреслав 1 day ago

Unpredictable deleting

Firefox is frequently deleting entries made on websites. I am entering information in boxes (like this one) on websites when suddenly FF bails out, the data vanishes off … (read more)

Firefox is frequently deleting entries made on websites. I am entering information in boxes (like this one) on websites when suddenly FF bails out, the data vanishes off the screen and leaves me back where I started. It happened several times attempting to post this question. This seems to have something to do with hitting a key or the space bar--but what and why eludes me. I have tried changing settings on trackpad and mouse without any impact. Although this is a recent issue with a new computer, the issue does not occur using the same computer on Chrome. Any ideas?

Asked by George Patrick King 1 day ago

MacOS Firefox crashes when view youtube video in fullscreen

Every time I open a youtube video in fullscreen, firefox crashes. `about:crashes` says "No crash reports have been submitted." Some information about my system: Fire… (read more)

Every time I open a youtube video in fullscreen, firefox crashes. `about:crashes` says "No crash reports have been submitted."

Some information about my system:

  • Firefox version: 122.0.1 (64-Bit)
  • Macbook Pro M2
  • MacOS Sonoma 14.3.1

If there is a way to get more information that you would require (like logs) please describe how I access them, so I can share them.

Asked by a Little Otaku 8 hours ago

Theme Change Problems

I have made a decision on which theme & colors I want to use and have set it for default. However, whenever open my browser I have to change it to my default. Why do … (read more)

I have made a decision on which theme & colors I want to use and have set it for default. However, whenever open my browser I have to change it to my default. Why do I have to change every time? Thanks

Asked by TRAdkins7 5 hours ago

Firefox won't start after updating. How to restore the previous version without losing profile data?

Firefox won't start after updating to version 123.0 on Ubuntu OS. At the same time, no errors will appear, and there is also no specific crash report that would help und… (read more)

Firefox won't start after updating to version 123.0 on Ubuntu OS.

At the same time, no errors will appear, and there is also no specific crash report that would help understand the reason.

How to restore the previous version without losing profile data?

Asked by MarkR 3 hours ago

Every time I post a reply to a question I receive an error message and the reply does not post.

This is the error message. 'An Error Occurred Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now,… (read more)

This is the error message.


'An Error Occurred

Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.


I have tried resending numerous times since last night with the same result.

Version 122.0.1 Firefox Release February 6, 2024

Asked by PhilG 3 hours ago

Firefox Web Notifications are interrupting typing

I just recently had Firefox updated, and I'm already having problems regarding notifications. When a notification starts up while I'm typing, it takes me out of it and I … (read more)

I just recently had Firefox updated, and I'm already having problems regarding notifications. When a notification starts up while I'm typing, it takes me out of it and I have to click back in. I had to turn them off temporarily to avoid flow breaking. This never ever happened before the update as the notifs worked perfectly fine w/ no interrupting. I also noticed in the taskbar, each notification is treated like a new browser window for some reason. This may be related to my current issue.

Asked by dyl-pickle2 1 hour ago

i want to visit my website that i am the only admin in it

Fehler: Gesicherte Verbindung fehlgeschlagen Beim Verbinden mit chainsofwisdom.com trat ein Fehler auf. PR_END_OF_FILE_ERROR Fehlercode: PR_END_OF_FILE_ERROR Die We… (read more)

Fehler: Gesicherte Verbindung fehlgeschlagen

Beim Verbinden mit chainsofwisdom.com trat ein Fehler auf. PR_END_OF_FILE_ERROR

Fehlercode: PR_END_OF_FILE_ERROR

   Die Website kann nicht angezeigt werden, da die Authentizität der erhaltenen Daten nicht verifiziert werden konnte.
   Kontaktieren Sie bitte den Inhaber der Website, um ihn über dieses Problem zu informieren.

Weitere Informationen…

i am the admin of this website and i want to visit it

Asked by Manal Elmagrahi 6 days ago