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Can't download .ai (adobe illustrator) files. They converts to PDF

Hello, I have a platform where architects can download digital content in the file formats of dwg (autocad) and ai (adobe illustrator). The site is old and has been work… (read more)

Hello,

I have a platform where architects can download digital content in the file formats of dwg (autocad) and ai (adobe illustrator). The site is old and has been working for many years.

Today I received an email from a user that had issues downloading the ai files. I went on to the site an investigated. I am also unable to download the ai files. The dwgs are working as expected.

The ai files are converted to pdf and open in the browser in some web preview. If I then download the file from there it is still, when downloaded to my machine, a pdf. This is not the behavior from before. This is a change in Firefox.

How, when, and why is this change implemented? It seems like a pretty radical change, to coerce one file format to another without any option to get the source file for the user.

Any help is appreciated.

Asked by Olof Jondelius 1 month ago

Last reply by Olof Jondelius 1 day ago

Intranet site no longer works with Mozilla Firefox

We have an intranet site behind an Active Directory Federation Services (AD FS) - after updating the SSL certificate, the website will no longer allow Firefox clients to … (read more)

We have an intranet site behind an Active Directory Federation Services (AD FS) - after updating the SSL certificate, the website will no longer allow Firefox clients to log in.

They will be prompted to sign in (with a default sign in prompt, not even the website login prompt), even if you enter the correct user/password it will continue to prompt you. The new cert works with Edge, Safari, and Chrome - I've enabled the following settings in about:Config network.automatic-ntlm-auth.trusted-uris, network.negotiate-auth.delegation-uris, network.negotiate-auth.trusted-uris, and set signon.autologin.proxy to be true - but the issue still persists.

Has anyone seen this/been able to figure this out? I've seen a few other posts, but no resolutions. Does Firefox not support Certificate Signature Algorithm SHA-384 With RSA Encryption? This is the only difference I can see between the 2 certificates; the original is SHA-256 With RSA Encryption.

Thank you!

Asked by paulieixnay 4 days ago

Last reply by paulieixnay 3 days ago

There is this new pop up coming on latest firefox version 123 about opening favorite link on firefox

There is this new pop up coming on latest firefox version 123 about opening favorite link on firefox, I want to get rid of it programmatically using java, which argument … (read more)

There is this new pop up coming on latest firefox version 123 about opening favorite link on firefox, I want to get rid of it programmatically using java, which argument or preference should I use ?

Asked by fuefirsttest 2 days ago

Last reply by fuefirsttest 2 days ago

Azure DevOps unusable in Firefox

Hello, I'm using Firefox as my default browser for a while now (10+ years) and I'm getting frustrated with this issue when using Azure Devops. Comments don't load at all … (read more)

Hello, I'm using Firefox as my default browser for a while now (10+ years) and I'm getting frustrated with this issue when using Azure Devops. Comments don't load at all and most pages take a long time to load if they load at all. Various features also take a long time to load or don't work at all (examples include adding a reviewer, referencing a story with #, etc.). Anyone else experience this?

It works well for maybe an hour, and after a couple of days it makes no sense anymore.

Now I'm using firefox containers with a container only for Azure Devops and seems working better but ... Curious thing is that it pops up and asks for credentials periodically every 5 or 10 minutes. Well, unless the boxes are already filled up with the credentials.

Thanks,

Asked by leo87 2 weeks ago

Last reply by leo87 14 hours ago

Ctrl + Click in DuckDuckGo "text area" no longer opens in new tab

Hi, For as long as I can remember I've been able to ctrl + click in the "text area" beneath the link in DuckDuckGo search results and Firefox would open a new tab and s… (read more)

Hi,

For as long as I can remember I've been able to ctrl + click in the "text area" beneath the link in DuckDuckGo search results and Firefox would open a new tab and switch to that tab automatically; but if clicking on the link itself Firefox would open the link in a new tab in the background. This was a priceless feature until today with the 123.0 update. Now ctrl + left click in the text area opens a new tab in the background but does not switch to it. I've been able to confirm this is only effecting v123 on all both linux and windows.

Hoping somebody here might be able to suggest to development returning this feature back to Firefox or help me figure out a way to set this option manually myself.

Thanks!

Asked by sales399 2 days ago

Last reply by sales399 18 hours ago

No audio when sound card at 44.1khz.

Firefox plays audio just fine when my sound card is set to 48khz, but not 44.1khz. I searched for troubleshooting solutions online, but I did not find sufficient informat… (read more)

Firefox plays audio just fine when my sound card is set to 48khz, but not 44.1khz. I searched for troubleshooting solutions online, but I did not find sufficient information regarding this specific issue. Please help.

Thanks Matt

Asked by Matthew Duncan 2 days ago

Last reply by Matthew Duncan 1 day ago

Notification window on left side inte firefox

Hi. Can anyone tell me how or what firefox told me by show an notification window on the left side of screen in firefox. I dropped my laptop and picked it up and my finge… (read more)

Hi. Can anyone tell me how or what firefox told me by show an notification window on the left side of screen in firefox. I dropped my laptop and picked it up and my fingers pressed some buttons. And I had no chance to see what the window was viewing. The Buttons i could have pressed down is on the right side.

Please help me to figure out what firefox was telling me. Or what function I activated or deactivated. Because there was an notification screen on the left side in firefox

Asked by mattias_1982 16 hours ago

Last reply by mattias_1982 13 hours ago

Cannot open PDF attachements in Firefox /questions/1440032]

Again I had to create a new question because i still get an "Unexpected error" when I try to answer. (By the way I tried all suggestions to fix the error and also reinsta… (read more)

Again I had to create a new question because i still get an "Unexpected error" when I try to answer. (By the way I tried all suggestions to fix the error and also reinstalled Firefox but still have the error)

jscher2000 i think you are correct. The blue link in the PDF file is not a web link but a link to the specific attachment. It appears browsers are currently unable (not programmed) to access attachments directly. I tried in MS Edge with the same result. After contacting MS Support, MS stated that they are aware of the issue and that they are working to fix it in a future release of Edge.

Attachments can be accesses in Adobe Acrobat as you described, but it would be good to be able to access them directly from Firefox instead of having to save them and then using Acrobat.

Asked by berygan 6 days ago

Last reply by berygan 4 days ago

Firefox crashes

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI… (read more)

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI the same issue is not experienced in other browsers like brave for instance . I hope you provide attention to this problem and solve this issue as soon as possible and as I mostly use firefox to browse and use its dev tools.

Asked by aftab98856 1 month ago

Last reply by aftab98856 1 hour ago

Help upgrading from Macintosh Firefox 78.15.0 esr (64 bit). Maybe also Thunderbird 60.9.1

WED 21FEB24 The urgent issue is that in the last few weeks, many web pages do not load content, just a grey or white screen. Some will load the header. I am the Executo… (read more)

WED 21FEB24 The urgent issue is that in the last few weeks, many web pages do not load content, just a grey or white screen. Some will load the header. I am the Executor for someone's estate, and I am having this trouble with some financial websites that I must access to do the job.

Its been many years since I upgraded anything. It might be that Macintosh Firefox 78.15.0 esr (64 bit) and Thunderbird 60.9.1 are the newest revs that work with OSX 10.11.6 El Capitan. I have a 2011 MacBookPro.

I don't like the changes in the user interface that Apple put into OSX after El Capitan. But I may be forced to upgrade. Too late in life to learn Linux.

Maybe the minimalist solution is to upgrade Firefox. But that may require upgrading OSX, and Apple has made it really hard to do that unless you go to the very newest. OTOH I don't know if the newer OSX will run on my 2011 MacBook Pro. If I clicked on "software update" in About This Mac, what would happen? would it just start doing it, or tell me about it first?

The last time I upgraded something, probably Thunderbird but maybe it was Firefox, I had to learn a complicated process to copy & save the User Profiles (they are in a hidden directory), and then install them into the new rev. I don't want to go through that again. I just want to run the dmg file.

There used to be a Mozilla web page with all the versions & you could download the dmg file you wanted.

If I still have problems, I would have to buy a much newer computer. A several year old MacBookPro. But I don't like the "new" disk formatting method Apple created. It saves space by not actually making copies of files, but uses a pointer to one copy. So there is a single point of failure, which makes copies pointless. I want to keep using OSX Extended (Journaled) and I would have to have the seller of the computer do that for me, before I used Migration Assistant to put my stuff on it. I also hate the welded-on hard drive; being able to pull the drive is the best "broken hardware" solution.

I don't recall if El Capitan has the "OSX Recovery" system or if that happened in a later rev.

I use SuperDuper to make a clone of my hard drive as a backup & archive. I wonder if I could connect a copy on an external drive and then startup using the external copy. Then I could upgrade Firefox and see if it works, then do the same for OSX if necessary, and Thunderbird.

Suggestions & how-to info needed. TIA

Asked by FireFoxSucks 3 days ago

Last reply by FireFoxSucks 2 days ago

After update I can't use my saved passwords

After an update yesterday, I found out the password manager integrated in Firefox was completely empty. I tried to rename logins.json.corrupt into logins.json, I tried de… (read more)

After an update yesterday, I found out the password manager integrated in Firefox was completely empty. I tried to rename logins.json.corrupt into logins.json, I tried deactivating all the plugins and I also tried copying the file into a new Firefox profile but it got corrupted right away again. If I put in an old logins.json it works but unfortunately it's a saved file from about 3 years ago.... Any idea about how I could get my passwords back? How to "uncorrupt" the logins.json?

Thank you in advance.

Asked by Tarva 2 weeks ago

Last reply by Tarva 4 days ago

Copy or sync only some bookmarks (and site passwords) between profiles

Hi, I wish to provide a co worker with access to some websites (and provide the site passwords), this will involve - from what I can see setting up a separate FF profil… (read more)

Hi,

I wish to provide a co worker with access to some websites (and provide the site passwords), this will involve - from what I can see setting up a separate FF profile (that we both sync to - by using a Firefox Account) on my PC, somehow copying the bookmarks and passwords from my general profile into a new 'co worker' profile, the co worker (via sync) would then see the bookmark, and then hopefully also have the password available.

I can see how to export/import all my bookmarks, or have her sync to my 'general' FF account quite easily, but I only want to give her access to work related bookmarks and PWds.

Any thoughts appreciated.

Asked by roundbot 1 week ago

Last reply by roundbot 2 days ago

Roboform not loading on 123.0 Firefox Release February 20, 2024 no toolbar or icon. Works on other browsers.

Roboform extension not working at all since the 123.0 Firefox Release February 20, 2024 update. It works fine on all of my other browsers. Please fix this. I have alre… (read more)

Roboform extension not working at all since the 123.0 Firefox Release February 20, 2024 update. It works fine on all of my other browsers. Please fix this. I have already tried to reinstall it. It acts if it wants to work and then it disappears.

Asked by dachkc19 3 days ago

Last reply by dachkc19 3 days ago

JavaScript in firefox.cfg can't access `document`

As I understand, `autoconfig.js` (with `firefox.cfg`) can be used to have JavaScript run during startup to control Firefox's UI elements. I have set up `autoconfig.js` i… (read more)

As I understand, `autoconfig.js` (with `firefox.cfg`) can be used to have JavaScript run during startup to control Firefox's UI elements.

I have set up `autoconfig.js` in my `/usr/lib/firefox-developer-edition/defaults/pref` folder (I'm on EndeavourOS Linux). As instructed here, I've already put the two required files, `autoconfig.js` and `firefox.cfg` in their correct folders (`/usr/lib/firefox-developer-edition/defaults/pref` and `/usr/lib/firefox-developer-edition` in my machine).

The file `firefox.cfg` contains the following code:

 //
 (() => {
   var tabbar = document.getElementById("TabsToolbar");
 })();


However, every time I run Firefox, this message will appear:

 "Failed to read the configuration file. Please contact your system administrator."


If I empty out the `firefox.cfg` file, Firefox will run normally without showing the error message. It will also run normally if I just have something like this in the file:

 //
 (() => {
   var testVar = "";
 })();


I don't understand why the JavaScript code can't access the Firefox UI elements through `document` or `window.document`. If `autoconfig.js` isn't build for that, what should I use to change my browser's UI elements through JavaScript?

Thank you.

Asked by jazali 1 day ago

Last reply by jazali 20 hours ago

Tab to Amazon search broken

Prior to a few days ago I could type "Ama" into the address bar and then press Tab to start search Amazon. However, it now goes to a recent history item instead (see imag… (read more)

Prior to a few days ago I could type "Ama" into the address bar and then press Tab to start search Amazon. However, it now goes to a recent history item instead (see image). How do I fix this?

Asked by LongDuck 2 days ago

Last reply by LongDuck 2 days ago

How to request reopening of a closed bug without permission to comment?

Bug 1765091 is closed with milestone version 101 I seem to have the exact same issue in version 123 I would like to politely request to consider reopening that bug, but I… (read more)

Bug 1765091 is closed with milestone version 101 I seem to have the exact same issue in version 123 I would like to politely request to consider reopening that bug, but I don't know how. Bugzilla says I'm not allowed to comment on a closed bug.

Asked by wowbagger 2 days ago

Last reply by wowbagger 1 day ago

transparant bar during fullscreen netflix

When using Netflix in full screen there is a slim transparent bar which shows my desktop at the top of the frame. It was not here a few days ago, i might have updated sin… (read more)

When using Netflix in full screen there is a slim transparent bar which shows my desktop at the top of the frame. It was not here a few days ago, i might have updated since then. It does not appear in YouTube full screen but i have not tried any other websites to see if it's there. Restarting my system and Firefox did not resolve the issue. Is there any way to fix this, or do i have too wait for a bug fix/the problem to be identified?

Asked by Quinn 17 hours ago

Last reply by Quinn 4 hours ago

getUserMedia behavior

Hi all, First time posting so apologies if I mess anything up. My company has created an inbound calling service using twilio under the hood. We utilize webworkers to se… (read more)

Hi all,

First time posting so apologies if I mess anything up. My company has created an inbound calling service using twilio under the hood. We utilize webworkers to send cross tab messaging around call actions to the twilio service that manages a particular call. One specific feature that is critical to us is the ability to answer a phone call from any tab that our service is running on.

With one of the recent updates to firefox we noticed that this feature no longer works because the calls to navigator.mediaDevices.getUserMedia() would not resolve until you clicked on the page where this action was being called. This effectively means that you can only answer the phone call on the page that actually houses the twilio logic for answering the phone call (via a button action).

Is this an intended security improvement? If not, is there anyway to prevent this from happening other than holding on to an open mic stream for the entire time the application is open?

Thank you for reading!

Asked by Erik Johnson 2 weeks ago

Last reply by Erik Johnson 2 days ago

Why is the "new" addon system so restrictive?

I've been hoping it would get better over the years but it's been a very long time and things never got better so I'm wondering why is the "new"(I think it's been close t… (read more)

I've been hoping it would get better over the years but it's been a very long time and things never got better so I'm wondering why is the "new"(I think it's been close to 7 years now) addon is so restrictive?

I can't live without tab grouping and it's impossible to do the way I like with this new addon system and none of the many alternative are as good so it's been keeping me away from firefox since the change.

Is there a reason it's kept that way? I'd really like to come back to firefox because I'm sick of chrome and the smaller browsers have many compatibility issues because website ignore them but as long as the addon system remain as-is, I just can't.

Asked by kookie_god 6 days ago

Last reply by kookie_god 6 days ago