Firefox Support Forum

Just opened up Fireox and everything has gone - all bookmarks and folders, toolbar with shortcuts, all of it. I am not a technical person. What do i do to get it all back? Thank you Harry

Hi there,

I just got some message saying that my Firefox version needed to be updated and by hastily taping on the ok button I did it without noticing that it had done it to a newer version no longer supported by my Mac OS.

I wanted to go back to the most recent version still supported by El Capitan 10.11.6, so I installed again the 78.10.0ESR and now all my browsing history from many years back is gone.

Could you please help me getting my history back?

Going through internet through several hours didn't bring any good solution to my problem.

Thanks on advance.

On my laptop, all my Bookmarks greyed out. They're there, but clicking on them does nothing. There's no URL for any of them. On my IPhone I pressed sync and on my lsptop Mozilla pressed sync, but no success. How do I get them back? (There's thousands!)😳

I've reinstalled my Windows and once I logged into Firefox and synced my data, I got the wrong bookmarks from years ago, most stuff are of my brother. I tried restoring them, but I only got the date of today which is completly empty. My history looks right, so I guess this is the right account. They're really important, what do I do?