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recaptcha

Every time I sign into something using Firefox the recaptcha does not allow me to continue. If I switch to Google Chrome it works. Please help me to be able to use Firefo… (read more)

Every time I sign into something using Firefox the recaptcha does not allow me to continue. If I switch to Google Chrome it works. Please help me to be able to use Firefox.

Asked by v.mfred 6 days ago

Can't download any Attachments

All of a sudden, I can't download any attachments, no matter what file type it is. I've reset Firefox to it's default, restarted, everything suggested. I don't have the f… (read more)

All of a sudden, I can't download any attachments, no matter what file type it is. I've reset Firefox to it's default, restarted, everything suggested. I don't have the first clue as to what this is.

Asked by Stacy Russell 6 days ago

window.close() is not working

SLES 15.5 QU2 in Mozilla Firefox 115.8.0esr was not supporting window.close() even i added user_pref("dom.allow_scripts_to_close_windows", true); in user.js and prefs.js… (read more)

SLES 15.5 QU2 in Mozilla Firefox 115.8.0esr was not supporting window.close() even i added user_pref("dom.allow_scripts_to_close_windows", true); in user.js and prefs.js

Asked by Venkataiah ch 1 week ago

Last reply by Venkataiah ch 6 days ago

"Customer not provided" error leads to site lockout

I have a site where I have a valid login and password. I can login in Edge and FF Private Window, but in FF I get the attached message. Coninued tries gets me locked out … (read more)

I have a site where I have a valid login and password. I can login in Edge and FF Private Window, but in FF I get the attached message. Coninued tries gets me locked out for 24 hours.

I have whitelisted the site. Cleared caches and cookies, etc.

What does this mean and how can I fix it?

Thanks!

Asked by in4m8n 6 days ago

Last reply by in4m8n 5 days ago

Tabs Lost, v.126.0.1

This morning I saw that images were not downloading within my GMAIL messages. Believing that something was wrong with my connection, I decided to give both my computers … (read more)

This morning I saw that images were not downloading within my GMAIL messages. Believing that something was wrong with my connection, I decided to give both my computers a restart. This concerns my Windows 10 64-Bit, on which I had both Edge and Firefox opened, both with multi-tabs. In Firefox I had my Google account open with other tabs. After shutting down both computers I left my apartment. The Windows 10 restarted on its own; but both browsers lost their tabs even though I set each to reopen the previous session. With Edge and function keys I was able to restore my previous session; but not with Firefox. about:sessionrestore was not available. The Profile folder did not show a backup for these lost tabs. I hate hunting for them in History because I am working on multiple projects and don't have time for this wasteful activity, which is why I set Startup to Open Previous Windows And Tabs. What option did I miss?

Now, we have more wasted time. I reopened as many tabs as I remembered opened during the session I could not restore. Now, the only tabs that reopened since are the ones I opened that have posts about restoring sessions. The tabs I reopened are lost even though I checked off Open Previous Windows And Tabs. This browser is performing worse as of today for some reason I am not aware. What changed? From what I see here, there was no MS Windows update that might have occurred when I shut down and lost the tabs. Could I have disrupted the tabs by using the right hand, top corner "X" to shut out of Firefox?

This is getting more and more whacked up! It seems that every time I reopen a tab within the Library, it opens it in the same tab, overlaying the previous tab I opened.

Asked by tightpurchaser 6 days ago

Last reply by tightpurchaser 5 days ago

Firefox Private browsing opens in separate window

Just today when I opened private browsing tab on my firefox it opened a new separate window and an icon appeared on the taskbar unlike before where the private window wou… (read more)

Just today when I opened private browsing tab on my firefox it opened a new separate window and an icon appeared on the taskbar unlike before where the private window would be one with the firefox icon on the taskbar. I tried the fix of editing the config browser.privateWindowSeparation.enabled and turned it to false but still it did not work. I also disabled all my studies but it still is the same. I have attached several screenshots about the problem and solutions I tried.

Asked by crudestant542 5 days ago

Private Window

When opening a private window after the 127.0 update, now opens opens a new window on the far right. It is no longer connected to the FireFox browser. In about:config I h… (read more)

When opening a private window after the 127.0 update, now opens opens a new window on the far right. It is no longer connected to the FireFox browser. In about:config I have it set to False for browser.PrivateWindowSeperation.enabled. That worked in the past but doesn't seem to be working anymore.

Asked by overby19 5 days ago

Data embedded in "object" tag is not loaded, depending on which Firefox profile I use. What setting controls this?

In Firefox 115.8.0esr on linux RHEL7, I am loading a local html page (using file:///...) that I created. Inside the html page, I have a tag "<object id="hiddenDataObj… (read more)

In Firefox 115.8.0esr on linux RHEL7, I am loading a local html page (using file:///...) that I created. Inside the html page, I have a tag "<object id="hiddenDataObj" data="abc.txt">" where abc.txt is a text file in the same directory as the html file. Using my default profile, the data is loaded and some downstream javascript runs as expected. When I use an alternate profile and try to load the exact same page, I get a javacscript error "Uncaught TypeError: hiddenDataObj.contentDocument is null." It is not null when I run my default profile.

I'm trying to figure out what setting in my profile is enabling/disabling the loading of the data so that I can change it. I've gone to about:preferences and scrolled through and it seems like all settings I see are the same between the two profiles.

Thanks for any help.

Asked by Richard Gilmore 5 days ago

Update 127.0 is causing a laggy experience

Hey everyone, When I opened firefox this morning, I was notified of the update 127.0 update. I have auto-update enabled. Since the update, my browser experience has reve… (read more)

Hey everyone,

When I opened firefox this morning, I was notified of the update 127.0 update. I have auto-update enabled. Since the update, my browser experience has reverted back to 1999, where opening a tab is slow to a crawl, scrolling on (for example) facebook is delayed, and youtube videos keep buffering.

Note: I have a beast PC with 36GB RAM, and a 1000W PSU, yet in my task manager it stays as using almost 4GB of RAM and "Very high" power usage.

I've updated drivers, tried the "firefox safe mode" which had the same issues, and confirmed that this doesn't impact any other of my internet-based activities (like gaming and discord).

I've also run a malware check (deep scan) and found nada.

Lastly, I've tried ye-olde 'turn it off and on again'.

Nothing has helped. Any suggestions? I'd love it firefox had a revert update feature but it does not, which is a huge bummer. Please gimme a hand, 'cause I hate Chrome, which is working just fine.

Asked by Tim Tuinstra 5 days ago

synchronization problem

Hello! I have a serious problem. I lost access to my data because I changed my password, so my data is no longer synchronized. I reinstalled my Windows, and I forgot the … (read more)

Hello! I have a serious problem. I lost access to my data because I changed my password, so my data is no longer synchronized. I reinstalled my Windows, and I forgot the old password I had on that Windows. As I reinstalled, I decided to change the password because I didn't remember it, but after that I found out that synchronization doesn't work. Please help me, I had very important bookmarks that were there. Thanks in advance!

Asked by daniils.petrocenko 6 days ago

Last reply by daniils.petrocenko 5 days ago

session lost after update 127

So After today update i lost my session, all the tabs gone. All i can do i going through miles of history. No recent closed windows no session restore. Had it on my phone… (read more)

So After today update i lost my session, all the tabs gone. All i can do i going through miles of history. No recent closed windows no session restore. Had it on my phone - managed to get one (no option to send all to device, only one by one) but the moment it synced gone there as well, apart the one i sent to device, of course. 127.0 64bit.

Asked by butina.gasper 5 days ago

A problem opening a website in the Mozilla Firefox Community

Hello Mozilla Firefox Community, I hope you are well. I would like to report an accessibility issue with a website in Mozilla Firefox. When trying to load https://fafsa… (read more)

Hello Mozilla Firefox Community,

I hope you are well. I would like to report an accessibility issue with a website in Mozilla Firefox.

When trying to load https://fafsaprogram.com/ with Mozilla Firefox, the website is currently inaccessible. Despite multiple attempts, the site is unable to open, displaying an error message.

I tested the website on many devices and browsers, and it seems to load without any problems. This issue appears to be unique to Mozilla Firefox, though.

As a participant in the Mozilla Firefox community, I'm looking for help to fix this problem. In my opinion, it is imperative to guarantee that every website can be accessed using Mozilla Firefox in order to offer users a flawless online surfing experience.

Would you kindly look into this and offer any advice or ideas to deal with the issue? Your quick consideration of this matter would be much valued.

I appreciate your help and time.

Warm regards, Alox uilen

Asked by Alox Uilen 5 days ago

Case 145005

Good afternoon, If necessary, I am available to add more information about this case (145005), in English or Portuguese. Best regards, Ana Patrícia Paquete Visual Des… (read more)

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,


Ana Patrícia Paquete Visual Designer

Asked by Ana Patrícia Paquete 1 month ago

Last reply by Ana Patrícia Paquete 4 days ago

Zoom Meeting Recording Playback Issue

Few days ago I started to have issues with Zoom Meeting recordings playback. When I open the video it clocks but doesn't start playing. I never had this issue before. Zoo… (read more)

Few days ago I started to have issues with Zoom Meeting recordings playback. When I open the video it clocks but doesn't start playing. I never had this issue before. Zoom support cannot replicate this issue. They say everything works for them.

I cleared cache and history, restarted my computer but that didn't do anything for me - video still clocks. Playback works fine on Chrome. Somehow playback on Firefox stopped working for me. I am using the latest version.

Please help

Asked by irinafinkler 4 days ago

Java Script

When I see a highlight reference to browser settings: Java Script enabled; otherwise Firefox wont operate properly. How to know Java Script is not enabled (vice-versa). I… (read more)

When I see a highlight reference to browser settings: Java Script enabled; otherwise Firefox wont operate properly. How to know Java Script is not enabled (vice-versa). I'm not sure that I have seen a switch Or toggle to know JS is On/Off

Asked by rx420 4 days ago