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Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I… (read more)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Asked by BillTreloar 4 months ago

Last reply by BillTreloar 5 days ago

Download Error for Adobe Illustrator (.ai) Files Change to .pdf

I teach an online Adobe Illustrator Course. Students upload (.ai) Adobe Illustrator files. Not .svg or .pdf. But Firefox changes the (.ai) extension to (.pdf) upon downlo… (read more)

I teach an online Adobe Illustrator Course. Students upload (.ai) Adobe Illustrator files. Not .svg or .pdf. But Firefox changes the (.ai) extension to (.pdf) upon downloading. This is HIGHLY irritating. Firefox, in prior versions, did not do this. In Firefox settings for Applications, there isn't a choice for .ai (Adobe Illustrator) files. I 'assume' that when AI (artificial intelligence) became available is when Firefox began automatically changing (.ai) files to (.pdf). PLEASE SOLVE this as I have to manually change the (.pdf) extension BACK to (.ai) HUNDREDS of times a day.

Professor Brian Sauriol

Asked by Brian Sauriol 1 month ago

Last reply by Brian Sauriol 4 days ago

Where are all my quick links?

I used to have about 40 quick links, or bookmarks on my home page. I had pinned several. Others appeared according to how often I used them. The latest update deleted all… (read more)

I used to have about 40 quick links, or bookmarks on my home page. I had pinned several. Others appeared according to how often I used them. The latest update deleted all but 3. I am very unhappy. How can I get rid of this update and bring back my quick links? I guess I will have to go back to Brave.

Asked by KLSGrem 4 weeks ago

Last reply by KLSGrem 6 days ago

Bookmarks TOOLBAR HTML Back-Up

When backing up bookmarks to HTML - HTML Back-Up does not include the TOOLBAR Bookmarks. Please advise how to include the toolbar bookmarks in HTML format. Thank you. … (read more)

When backing up bookmarks to HTML - HTML Back-Up does not include the TOOLBAR Bookmarks. Please advise how to include the toolbar bookmarks in HTML format. Thank you.

Asked by Jemmma 2 weeks ago

Last reply by Jemmma 5 days ago

Confluence stops working after a while until cookies are cleared

I have an issue where Confluence stops working after a while. The issues are as follows: Opening a link will work and show the page. After about 5 seconds, the pa… (read more)

I have an issue where Confluence stops working after a while.

The issues are as follows:

  • Opening a link will work and show the page.
  • After about 5 seconds, the page will turn black.
  • Using the search bar does not work, no results show.
  • Trying to expand items in the sidebar does not work.
  • Clicking on a link in the sidebar does work, but it too will turn black after the same 5 second delay.
  • You can't edit pages.

I have found two ways to temporarily fix the issue.

  • Clear the cookies for Atlassian.net.
  • Go into the inspector, switch to the Network tab, tick "Disable Cache" and reload the page.

Unfortunately, this only fixes it for a week or two until it comes back.

This is not specific to any one Confluence instance. Once one stops loading, all (that we have tried) stop loading.

Asked by jimmy.koene 2 months ago

Last reply by jimmy.koene 6 days ago

Today My FIrefox font size changed,. the web sites I can read but the url bar, shortcut bar, and some other things are TINY.

some items are large, some items are TINY. I have tried resetting my display setting scale, but the url bar, the menu where are my open tabs, the bookmarks toolbar, and s… (read more)

some items are large, some items are TINY. I have tried resetting my display setting scale, but the url bar, the menu where are my open tabs, the bookmarks toolbar, and some other things re TINY.

Asked by ndimitru1 1 month ago

Last reply by ndimitru1 3 days ago

Open previous windows on close

This feature/option is not working. I close with multiple tabs open, and restart and only the generic search/home page is there. It is tedious to have to reopen if many… (read more)

This feature/option is not working. I close with multiple tabs open, and restart and only the generic search/home page is there. It is tedious to have to reopen if many tabs have been used.

Asked by cash-colbert 6 days ago

Last reply by cash-colbert 5 days ago

Can't access local network web servers after update to 147.0.1/147.0.2, but they are still available using Safari or Chrome??? (FYI, running Tahoe 26.2)

My local network is 10.10.10.x and I can't log into my NAS, web server or another computer on the local network... Internet access is fine. Happens on Wi-Fi or Ethernet. … (read more)

My local network is 10.10.10.x and I can't log into my NAS, web server or another computer on the local network... Internet access is fine. Happens on Wi-Fi or Ethernet.

If I access the same web address using Safari or Chrome it works just fine and it used to work before the software update to the 147 build.

So what switch/setting got kicked over during the upgrade that I have to turn off?

These kind of issues really make me mad at the Firefox Dev team... and I'm a very long time user.

Asked by dkosek 2 weeks ago

Last reply by dkosek 2 days ago

Firefox continues to freeze up even after many FF updates.

Firefox continues to freeze up even after many FF updates. I am running Ubuntu 22.04LTS. Firefox freezes for no apparent reason. I am lucky if I can just close the bro… (read more)

Firefox continues to freeze up even after many FF updates. I am running Ubuntu 22.04LTS. Firefox freezes for no apparent reason. I am lucky if I can just close the browser. But often times I must do a hard shutdown of my laptop. Since the problem first appeared about six (?) months ago there have been a number of Firefox updates, but this problem continues. When will it be fixed finally?

Asked by David 6 days ago

Make fullscreen transition not push the website content

Current behaviour in fullscreen mode: When I move my mouse to the top of the screen The tabs appear and the whole website content gets shifted down. It's ugly and distrac… (read more)

Current behaviour in fullscreen mode: When I move my mouse to the top of the screen The tabs appear and the whole website content gets shifted down. It's ugly and distracting. Desired behaviour: The tabs appear as an overlay and part of the website content is hidden underneath them. No transitions.

What css js should I modify to achive this, any help? This prevents me from using firefox in fullscreen mode and saving space.

Asked by Kociarnia 6 days ago

firefox control of mouse

What happened to the feature in Settings that allows turning off Firefox control of mouse. I do not bother to remember the name of the setting, because I simply turned i… (read more)

What happened to the feature in Settings that allows turning off Firefox control of mouse.

I do not bother to remember the name of the setting, because I simply turned it off each time there was an update, to avoid the problems it caused. NOW, it is no longer in settings.

I first notices a problem when links on a banner did not work. It did no occur to me it was due to Firefox control of the mouse.

Next the mouse wheel function, configured in the OS, that scrolls three lines has become dysfunctional. It jumps around and jerk up and down when I use it to scroll 3 lines which is a huge time waste.

Then I went to settings to turn off the mouse feature and it was not there! So I looked in about:config and there is a huge list of mouse settings that appear to be configured the way Firefox has universally done without any way to disable Firefox control of the mouse.

Lastly, I do not have the mouse configured for accessibility; I have it minimally configured the way I need it in the computer OS settings. The Firefox configuration of how the mouse functions in Firefox also creates the same wheel problem when not using the browser.

How can Firefox universal configuration of the mouse be disabled. Nothing about it is useful or helpful, it creates a number of obstacle - primarily interference with the use of the mousewheel, and on some websites (primarily configured for the use of Chrome) the banner links are not responding to the mouse.

I do not have an accessibility configuration, nor do I use keyboard mouse shortcuts, Last time I updated I actually installed the entire program, hoping to avoid the Microsoft control of Firefox since the update feature apparently uses the microsoft app to update and takes control when Firefox is the default browser (perhaps also when it is not) - to no avail.

Please at least return the feature to disable Firefox mouse settings that allows turning off the configured mouse setting, or at least offer a solution for disabling them!!

Asked by goose 6 days ago

The tabs are stopping loagind after long sessions

I on MacOS and I'm facing this issue last half of the year. As usual mac book user, I have many WIP items on my laptop, so I don't reload my laptop every day, even months… (read more)

I on MacOS and I'm facing this issue last half of the year. As usual mac book user, I have many WIP items on my laptop, so I don't reload my laptop every day, even months it can leave without reloading.

So, after a workday I just closing it and come back tomorrow. When I back to the work and want to open new tab: Jira, Gmail, LinkedIn any other tabs - FireFox just keeping in loading state. In comparison, the Google Chrome that opened as well all the time but with fewer tabs, open the same links in seconds.

I though the FireFox is not latest version, and updating or re-starting of it, sometimes helped me to fix the issue. But now it seems stopped work either.

So, after a 5 years on FireFox I'm seriously started about my migration back to Google Chrome. I'm not sure that you can help me in this forum, but at least I would like to hear you option. Maybe anyone else have seen such behavior also and FireFox could find the issue

Asked by varenik.denisua 3 days ago

Last reply by varenik.denisua 3 days ago

Latest Firefox cannot handle pictures from some some sites

I have updated my firefox on W11 laptop to the latest version 147.0.3 (64-bit) but it cannot show any pictures from some, but not all, sites. Not from www.svt.se nor from… (read more)

I have updated my firefox on W11 laptop to the latest version 147.0.3 (64-bit) but it cannot show any pictures from some, but not all, sites. Not from www.svt.se nor from www.yr.no But its ok from other sites, as www.tradera.com and www.kjell.com

It works fine using android firefox version 147.0.3

Any ideas, anyone?

Asked by btommy.sundgren 5 days ago

Last reply by btommy.sundgren 4 days ago

Firefox manage bookmarks question just submitted - probably working properly

I don't know how to get to my prior question to update it I submitted a support question a short time ago about Firefox manage bookmarks using Waterfox version. I n… (read more)

I don't know how to get to my prior question to update it I submitted a support question a short time ago about Firefox manage bookmarks using Waterfox version. I now think I could have been duped by the colour of the window bar. I have also found that firefox manage bookmarks does not show individual bookmarks that are not in folders - in the left pane. This also threw me. However, when I click on Bookmarks menu in left pane, the individual bookmarks are all shown in the RHS pane. I have done a quick check and the list does not contain at least two bookmark folders that are in my Waterfox bookmarks - I did not try to check all. I now think there is no problem. Interested whether anyone else has raised this. MY SUGGESTION - in the past I am confident that manage bookmarks function did not use waterfox color. In the next update try to change the manage bookmarks function window to a color different to Waterfox colors. This may not be possible if waterfox simply inherits the manage bookmarks function code incl colors.

Prior question text pasted here for completeness Yesterday I was using both Firefox and Waterfox. Since then when I try to use manage bookmarks in Firefox - I get the waterfox version of manage bookmarks showing the waterfox bookmarks list. Is there a way to get the firefox manage books back again

Asked by LeoV 4 days ago

Firefox redirects focus to a tab with google search randomly

Right, it's bit hard to explain this but I'll try. I often right click on text to search google for it, but also just google stuff regularly. What happens is, after the n… (read more)

Right, it's bit hard to explain this but I'll try. I often right click on text to search google for it, but also just google stuff regularly. What happens is, after the new tab opening and I move to different tab from that google search, it forces me back to that tab. It usually happens right after opening that tab and just waiting few seconds and then switching tabs will "fix" it but it also randomly switches me to open google search from before after minutes have passed for no reason. This started happening few months ago but as I've been using less and less of my pc it hasn't been TOO much of an issue, but as I am starting to use it more again it is driving me insane. I can try to video it, I tried searching but couldn't find same behavior mentioned anywhere. Not sure what I can try to fix this.

tldr: moving from new google search tab changes tabs on itself and forces google search one to be focused, usually right after opening but sometimes after some time has passed too.

Asked by Nolimit 5 days ago

Last reply by Nolimit 5 days ago

Restores last session even when "Open previous windows and tabs" is unchecked

I do not want Firefox to restore my last session unless there was a crash, and thus I have the setting "Open previous windows and tabs" unchecked. However, if I reboot my… (read more)

I do not want Firefox to restore my last session unless there was a crash, and thus I have the setting "Open previous windows and tabs" unchecked. However, if I reboot my PC and reopen Firefox, it brings up my last set of tabs. And I always close the entire Firefox window before shutting down, so there's no way it should think that it had crashed. This doesn't seem to happen when I close Firefox and reopen within the same PC session (i.e. without shutting down in between).

Asked by aditya.s.kher 6 days ago