Showing questions tagged:

Profile/session doesn't ever save/load

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then… (read more)

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then, and then receives all the tabs that I sent to the device in the interim (~1 month). As I speak, it just caught the 60 or 70 tabs in this window.

I tried changing the name of my profile folder to randomstring.defaultOLD and changed one of the backups to randomstring.default. This didn't change the behavior. I'm still stuck in the loop. I saved my tabs with onetab, because firefox isn't remembering my session anymore. I thought it was something to do with updates, like it only loses its mind upon updates, but that's not true. It thinks it's updating firefox EVERY TIME, because the one time it's loading to 1 month ago it was updating, but I'm 100% sure there are no updates to firefox in my linux. It's just hallucinating.

The articles on restoring from backup are outdated. They say to use an html file. There is no html file. It's just folders for profiles, not html files. HELP!

Open 17 10

latest firefox is continuously refreshing the page on a Website, both Windows11 and Linux versions. Website loaded ok previously and still loads ok using Chrome. Why?

Firefox version 152.0 : Firefox is continuously refreshing the page on a particular Website, in both Windows11 and Linux versions, making the site unusable ( unable to cl… (read more)

Firefox version 152.0 : Firefox is continuously refreshing the page on a particular Website, in both Windows11 and Linux versions, making the site unusable ( unable to click anything ). The website loaded ok previously using Firefox and still loads ok using Chrome. Disabling extensions doesn't help, neither does deleting the cache and cookies. What changed and why? Is there anything else to try?

Open 15 58

How Can I Double Click to Upload Files?

Firefox recently had an update, and now when I am uploading files, I can't double click to upload selected files. I have to first select the file, and then click the open… (read more)

Firefox recently had an update, and now when I am uploading files, I can't double click to upload selected files. I have to first select the file, and then click the open button.

Before the latest Firefox update, I could simply double click on files to upload. This workflow was much faster.

If I go to about:config, and search for: widget.use-xdg-desktop-portal.file-picker, I can change the value from 0 to 2, and then I can upload files by double clicking. However, then Firefox forgets my last upload location, and always opens in the home folder.

If I set it back to 0, it remembers my last upload location, but I can't double click to open files.

My current Firefox version is 152.0.1. Any help would be appreciated. Thanks.

Open 13 20

After the latest Firefox update, when I try to use gmail it keeps crashing.

I'm running Firefox on Win10 with no options to upgrade to 11. Since the latest firefox update installed, I'm getting a screen that says "Oops, something's wrong," and th… (read more)

I'm running Firefox on Win10 with no options to upgrade to 11. Since the latest firefox update installed, I'm getting a screen that says "Oops, something's wrong," and then I'm kicked out of gmail. A screen asks about sending a report to Firefox, which I check OK for. Today this is happening about every minute to 30 seconds . What needs to happen?

Open 13 79

firefox will not load zyngagames.com game

after the last Firefox update the zynga game Farmville 2 will not load. It gives me a screen to fix mentioning chrome..but all efforts to manually fix referencing Firefo… (read more)

after the last Firefox update the zynga game Farmville 2 will not load. It gives me a screen to fix mentioning chrome..but all efforts to manually fix referencing Firefox have failed. Odd that I can load the plain Zyngagames.com on Edge but it seems they too only load a "local" game that is not connected to any network. Help also mentions to make sure I allow to redirect but that "Options" feature to do so is not there. In fact it seems like the Firefox menu system is even much different and expanded. I will add the screens I have tried etc. Pop ups are allowed, turned off enhanced etc. but cannot find any reference to "third party redirects" Any suggestions are appreciated.

Open 7

Synced data from previous Windows Installation

Hi, I had to reinstall my windows where I thought my Firefox would sync up upon reinstallation. However, nothing would sync up and the best I could do myself was to impor… (read more)

Hi, I had to reinstall my windows where I thought my Firefox would sync up upon reinstallation. However, nothing would sync up and the best I could do myself was to import pretty out-of-date Chrome data. When I to my firefox account and scroll to connected services I see my last PC name with its firefox login. Is there any way to recover that data and import to my current device? I read you kept sync data as encrypted data on your Mozilla servers, so I hope that's a viable solution.

Open 4 10

Very, very frustrated

I have been using Firefox for years. I am not tech savvy. A very tech savvy member of the family recommended firefox years ago (and now says we should use Brave or ano… (read more)

I have been using Firefox for years. I am not tech savvy. A very tech savvy member of the family recommended firefox years ago (and now says we should use Brave or another).

Does anyone run Firefox? Why is there no contact centre/people? Why do other members have to answer questions? The reason I am losing total faith in Firefox is that it must made me update and restart and every open window I had (and the tabs on each window) have been lost. I cannot retrieve them, which I have always been able to do via "Restore previous sessions". There was so much important information on those windows and tabs from way back - too far to shift through the history. Can anyone give me one good reason to stay with Firefox? Thankfully, there are many browsers to now use. Firefox has perhaps just become a habit and one I should have changed a long time ago. Thank you.

Open 3 10

Is the Firefox VPN currently working in Australia as at 02 Jul 26 on v152.0.4?

The VPN was working a couple of days ago, but now if I switch it on, the browser is unable to use any website. The country is displayed in the bottom left corner as "Aust… (read more)

The VPN was working a couple of days ago, but now if I switch it on, the browser is unable to use any website. The country is displayed in the bottom left corner as "Australia" even though I set the VPN to Canada.

Open 3 29

Bookmarks suddenly vanished on MacOS.

Hello, yesterday my 2025 Macbook restarted on it's own and my Firefox browser restarted too, and while it brought me back to all the tabs I had open, every single one of … (read more)

Hello, yesterday my 2025 Macbook restarted on it's own and my Firefox browser restarted too, and while it brought me back to all the tabs I had open, every single one of my bookmarks has disappeared. I only have one profile. All my extensions are working properly. The bookmarks sidebar and toolbar are both completely wiped clean. I've tried to go through the backup and restore options provided in this community previously, but going into my library and clicking 'backup' or 'restore' has done nothing. How can I recover my bookmarks? I had been saving small business links for years that are now just gone for seemingly no reason.

Open 2

Will you check a browser extension to see if I can add to Firefox

I would like to install the Pangram extension to Firefox. Can you check it to see if it is ok? It seem like a reliable company and I think it will help me sort out AI ge… (read more)

I would like to install the Pangram extension to Firefox. Can you check it to see if it is ok? It seem like a reliable company and I think it will help me sort out AI generated content from human.

Open 2

On Ununtu 24.04 I did an update and youtube doesn't work on FIrefox 152.0.4

On Ununtu 24.04 I did an update and youtube doesn't work on FIrefox 152.0.4. I did an update from the Software updater and videos don't play on youtube any more. I go… (read more)

On Ununtu 24.04 I did an update and youtube doesn't work on FIrefox 152.0.4. I did an update from the Software updater and videos don't play on youtube any more. I go to youtube, click on a suggested video and it goes to that page and everything shows up except the video window. I have the title and the comments and the row of suggested videos on the right, but no video player and no video. Someone suggested I push the F12 key and look under console and there is an error there, a sourcemap error and that it isn't a valid URL . I don't know what that means. I asked on the AskUbuntu site but they get really far down in the weeds and I have no idea what they are asking or saying. I thought I'd see if you guys might know. thanks

Open 2

I have recently not been able to view important parts of legitimate web site using the Firefox browser.

I have been told to disable my ad-blocker by some commercial web sites and I understand that. But I am also not seeing charts and other non-ad items on web sites such as … (read more)

I have been told to disable my ad-blocker by some commercial web sites and I understand that. But I am also not seeing charts and other non-ad items on web sites such as this one: https://www.medscape.com/viewarticle/alcohols-health-myth-over-how-tell-patients-2026a1000map?ecd=wnl_tp10_daily_260703_MSCPEDIT_etid8475291&uac=146695DK&impID=8475291. I don't want to change my default browser but this is a recent development that seems to be impairing my viewing of pertinent items placed on legitimate web sites. Could you please tell me how to adjust my browser settings to stop this from happening? Thank you! Best regards, Bill Strike

Open 2 10

How to stop fonts.googleapis.com from freezing websites.

fonts.googleapis.com is locking up websites for 40 to 60 seconds per keystroke. I have researched this problem and tried everything suggested, but nothing works. Much o… (read more)

fonts.googleapis.com is locking up websites for 40 to 60 seconds per keystroke. I have researched this problem and tried everything suggested, but nothing works. Much of the solutions include changing the settings used on menus which no longer exist. accounts.google.com is doing the same thing. This is driving me nuts. Help!!! Latest version of Firefox. Windows 11 desktop computer.

Open 2

Manage exceptions in cookies and site date

When I add sites for exceptions, why isn't this carried with my Firefox account and it shows up in every instance of Firefox when i am signed in? It is a nuisance to keep… (read more)

When I add sites for exceptions, why isn't this carried with my Firefox account and it shows up in every instance of Firefox when i am signed in? It is a nuisance to keep re-adding them everywhere. Also, when Firefox updates, why do I have to re=enter what I already done. It is a pain.

Open 2

All of my history has disappeared

All of my history except of today's has disappeared. I did not erase my history, and really need it back. I did try to remove a couple of sites from my Most Visited, as… (read more)

All of my history except of today's has disappeared. I did not erase my history, and really need it back. I did try to remove a couple of sites from my Most Visited, as Firefox was saving all sorts of sites I don't really visit often. In addition, I am being asked to sign in with my password at every site I go to where as before I was automatically allowed to enter, as all my passwords are saved. What happened - and how can I get back to normal?

Contributor note: bookmarks are also missing (/questions/1578816).

Open 2 70