Some videos won't play

I had been having issues with my pc so did a factory reset. I reinstalled Firefox and now Youtube videos WILL play but nothing else. I have done everything in the suggest… (read more)

I had been having issues with my pc so did a factory reset. I reinstalled Firefox and now Youtube videos WILL play but nothing else. I have done everything in the suggestions, disabled add ons, and unchecked the accelerator whatever under performance. Still nothing. BTW all vids play fine in Edge, Google chrome etc. It's just Firefox. Thanks in advance.

Asked by tri-guy 45 minutes ago

USNews site appears then goes blank

Just loading https://www.usnews.com/best-colleges or most pages under the same Best Colleges section - the webpage appears, though it doesn't respond to mouse clicks, and… (read more)

Just loading https://www.usnews.com/best-colleges or most pages under the same Best Colleges section - the webpage appears, though it doesn't respond to mouse clicks, and then goes blank after about 1/2 second.

I've tried disabling every add-on and restarting - nothing changes.

Tools>Web Developer>Page Source shows 2800+ lines of content - what should be showing.

Recording the status in slow motion, I see "www.usnews.com" on a blank page, then content appears with "Waiting for www.usnews.com" then "Read tags.tiqcdn.com" then content disappears just as it switches to "Waiting for cse.google.com". No status messages after that.

The blue dot on the left of the tab moves back and forth and then stops right when the screen blanks.

Everything's fine in Chrome, Edge, and IE.

The USNews home page and all news article I click to load without issues.

I've disabled anti-virus and Malwarebytes, to no effect.

Asked by rdspear 2 hours ago

Scroll bar disappears on the Guardian website

The Guardian website is my start page. Today when I open it up I notice that the scroll bar disappears immediately when the page is loaded. The arrow keys don't work, or … (read more)

The Guardian website is my start page. Today when I open it up I notice that the scroll bar disappears immediately when the page is loaded. The arrow keys don't work, or the mouse wheel. All other pages are fine - and the Guardian page itself is fine when I use Chrome. It only happens on Firefox, and only today. I can fine no mention of the problem on the web. Anybody have any ideas? Thanks in advance.

Asked by folkpunch 3 hours ago

Last reply by folkpunch 3 hours ago

confirmation code dialog not displayed

System: Linux pm01 5.4.0-42-generic #46~18.04.1-Ubuntu SMP Fri Jul 10 07:21:24 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux Firefox Version: 80.0.1 Within the last 2 days I ha… (read more)

System: Linux pm01 5.4.0-42-generic #46~18.04.1-Ubuntu SMP Fri Jul 10 07:21:24 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux Firefox Version: 80.0.1

Within the last 2 days I have tried to access accounts that respond with something like enter the response code. Note-the firefox forum creation worked. The accounts were in Computershare.com and amazon.com. Both want to confirm (somehow) that the emailed code could be entered 'somewhere' on the screen, but nothing was shown that would accept an entry.

Just to confirm, I also tried Chrome and Opera and same thing. I even did it on my other Linux laptop with the same results. I don't do MS and even told Computershare that and they kept telling me to try a different browser to no avail.

Asked by Pete 3 hours ago

Vanishing Browser Windows

After an update or unexpected shutdown, my Firefox browsers window on iMac vanish. They show in the taskbar if I had them minimized. I click them, they pop up, and then… (read more)

After an update or unexpected shutdown, my Firefox browsers window on iMac vanish. They show in the taskbar if I had them minimized. I click them, they pop up, and then disappear. Can anyone help me restore them? TIA.

Asked by cchernis 3 hours ago

Intermittent tab crashes when opening a new tab and auto-disabling of extensions as a result

I'm not very tech-savvy and not a native English speaker, so please bear with me :) Now to my problem: Recently my tabs started crashing occaisionaly. The tab crashes see… (read more)

I'm not very tech-savvy and not a native English speaker, so please bear with me :)

Now to my problem:

Recently my tabs started crashing occaisionaly. The tab crashes seem to only appear when it's a new tab while tabs that were already open remain stable and don't crash. However if a new tab crashes, it disables my extensions automatically for all tabs, i.e. those tabs that were already open and perfectly functioning and any new tab that I open after the crash. When I say "disable", I don't mean that the toggle in the extension settings is moved to "disabled", it's more like the extensions just stop working despite being set to "enabled".

When reloading the tabs the extensions keep not working. Closing the browser and re-opening it solves the problem but only until I run into another crashing new tab.

I've checked about:crashes but there are no crash reports. When the "Gah! Your Tab Just Crashed" screen appears, there's no option to send a report, I can only close the tab or restore it. I also can't seem to find a pattern in the crashes other than them happening when opening a new tab. It doesn't look like the number of open tabs has an influence on the crashes. Not every new tab crashes.

Asked by Nana 4 hours ago

Sometimes no scolling in active Firefox window

Hello, I'm using the Logitech M705 mouse with Logitech Options Driver v.8.20.329 under Windows 10 Home 2004 (19041.450) and I have the problem that, from time to time, in… (read more)

Hello,

I'm using the Logitech M705 mouse with Logitech Options Driver v.8.20.329 under Windows 10 Home 2004 (19041.450) and I have the problem that, from time to time, in the Firefox (always up to date) window the scroll wheel doesn't work as long as the window is active. If I activate another window and move the mouse only over the Firefox window, I can scroll there. As soon as I click into the Firefox window (and activate it), the scrolling wheel doesn't work anymore. Sometimes just opening and closing Logitech Options solved the problem, sometimes it helped to stop all Logitech tasks, but most of the time I had to restart the computer.

I've tried different versions of Logitech Options as well as of Logitech SetPoint, if they could be installed. But the problem kept occurring. (I'm back tothe last Logitech Options.)

Since the problem doesn't affect any other application, Logitech support says, that it must be a Firefox problem.

I would appreciate help that can permanently disable the problem. Because it is very annoying when it occurs.

I can't intentionally cause the problem. But let me know, if there's a way to provide some kind of log file.

Thanks a lot!

With kind regards Michael.

Asked by michael.schwarzer 5 hours ago

My computer crashes when I try to upload a picture to ebay listing

bp-142a7886-259c-4733-8865-3af880200918 9/18/20, 9:26 AM View bp-43c1908b-ef7e-4fb7-b622-ba1a80200918 9/18/20, 9:17 AM These are the crash reports that came up for th… (read more)

bp-142a7886-259c-4733-8865-3af880200918 9/18/20, 9:26 AM View bp-43c1908b-ef7e-4fb7-b622-ba1a80200918 9/18/20, 9:17 AM

These are the crash reports that came up for this morning. It has crashed each time since then. I'm trying to upload pictures from the desktop to ebay listing. Please help, thanks!

Asked by mskibbe123 5 hours ago

Lag/Hanging when typing

Hello, If I open Youtube/Amazon/Reddit, basically any site and go to type in the search bar, the entire tab lags out. I can still move between tabs, but I cant interact w… (read more)

Hello,

If I open Youtube/Amazon/Reddit, basically any site and go to type in the search bar, the entire tab lags out. I can still move between tabs, but I cant interact with the tab that I typed in, and it will eventually catch up with the letter I typed.

This started yesterday. I tried working in safe mode, resetting firefox to default settings, and reinstalling entirely.

Any ideas?

Asked by fenixisafailure 5 hours ago

"Plugins will be installed shortly" but never actually install (Widevine + H264)

Hi, Problem as described in the title. I've read some similar questions and answers, but nothing ever helped. I already tried the following steps (none of them helped): -… (read more)

Hi,

Problem as described in the title. I've read some similar questions and answers, but nothing ever helped.

I already tried the following steps (none of them helped): - Checking for updates - Toggling DRM on/off - Uninstall Firefox completely (delete profiles, too and so on) - Changing some DRM or Plugin related config in about:config like media.peerconnection.video.h264 (and of course reverting it after that) - Looking for XHR requests when toggling DRM on/off or visting a site with DRM content. I couldn't figure out what I'm actually looking for, though... - Switching off Firewall/Antivirus or the TLS filtering (Eset) for a moment - Looking for suspicious requests in some router protocols or dashboards or whatever

Thanks in advance!

Asked by Volatilize 2 weeks ago

Last reply by Volatilize 5 hours ago

Hi I cannot sync my bookmarks from my Mac Desktop in NJ to my Mac Desktop in Florida.

Hi I cannot sync my bookmarks from my Mac Desktop in NJ to my Mac Desktop in Florida. Can anyone suggest a solution? I asked it to sync but I don't see my bookmarks from … (read more)

Hi I cannot sync my bookmarks from my Mac Desktop in NJ to my Mac Desktop in Florida. Can anyone suggest a solution? I asked it to sync but I don't see my bookmarks from NJ. Thank you. Sally

Asked by sally13 5 hours ago

Firefox Bookmarks Sidebar Default Ordring

I accidentally moved the folders in my Firefox Bookmarks Sidebar. Bookmarks Toolbar, Bookmarks Menu, Other Bookmarks(Mozilla Firefox). I'm trying to make it back to the d… (read more)

I accidentally moved the folders in my Firefox Bookmarks Sidebar. Bookmarks Toolbar, Bookmarks Menu, Other Bookmarks(Mozilla Firefox). I'm trying to make it back to the default ordering.

Can anyone please take a snapshot of the "Firefox Bookmarks Sidebar folders default ordering"?

Thanks.

Asked by boxiao2012 7 hours ago

Last reply by boxiao2012 6 hours ago

I Exited FF, on restart it crashed, a few times, then crashed in safemode, finally started in safemode

SO, I had 2 windows and 11,678 tabs open. (I guess I hoard). Anyways, FF slow response times caused me to do a FILE/EXIT. (I've noticed after restart, my response times g… (read more)

SO, I had 2 windows and 11,678 tabs open. (I guess I hoard). Anyways, FF slow response times caused me to do a FILE/EXIT. (I've noticed after restart, my response times go back to normal).

While doing the FILE/EXIT, FF crashed. I was surprised by that. In the popup I selected RESTART. But, that crashed again. On the next popup dialogue box I selected QUIT. Then I opened FF again (after verifying all the processes in TASK MANGER had ended. That crashed. I again selected RESTART in the popup. Crashed again. Then selected QUIT. I clicked on FF to start, and this time the SAFEMODE popup appeared. I selected SAFEMODE - but that attempt crashed also. On the next popup I tried RESTART - and another crash. Finally, I tried SAFEMODE again, and FF is now running in safemode. I did notice it had 1 less tab - 11,677 now.

So, I read that if FF crashes during a SAFEMODE startup - it's likely not an extension, theme, or hardware acceleration issue.

So, I am in SAFEMODE right now. I don't know what to look for at this point. Can someone help me? Can anyone read the crash reports to see what my issue might be? Or give me other advice before trying to EXIT safemode and start FF again in normal mode?

The last several submitted FF crashes from today are below:

bp-f761cf01-26f2-42ef-b4e2-03e660200918 9/18/2020, 1:08 PM View bp-7839254b-88da-4729-930e-7233d0200918 9/18/2020, 1:06 PM View bp-057e8abe-ef9f-48f1-a2e8-669d40200918 9/18/2020, 1:05 PM View bp-6af49bc1-8f81-4fad-85e7-3e57e0200918 9/18/2020, 1:04 PM View bp-a5b215a1-9eea-4a2a-89d0-f0f5f0200918 9/18/2020, 1:01 PM View bp-20130da3-5563-4730-a873-5aeb40200918 9/18/2020, 1:00 PM View

Asked by mnalep 9 hours ago

Last reply by mnalep 7 hours ago

Firefox will not scroll nextdoor.com pages properly

Firefox seems to jump back to previous posts rather than smoothly scroll the posts on nextdoor.com. Have particularly had this problem on the 'topics' pages. Chrome and S… (read more)

Firefox seems to jump back to previous posts rather than smoothly scroll the posts on nextdoor.com. Have particularly had this problem on the 'topics' pages. Chrome and Safari do not have the issue.

Asked by Ralph 2 days ago

Last reply by Ralph 10 hours ago

Enable / Disable extensions by single click.

I have installed some extensions. Is there any way to disable / enable the extensions by single click without visiting Menu>Add-ons>disable? Because some sites do … (read more)

I have installed some extensions. Is there any way to disable / enable the extensions by single click without visiting Menu>Add-ons>disable?

Because some sites do not load properly due to some of the installed extensions. So, I have to disable whenever visiting the site and enable it again after closing the site.

Asked by ppong 2 days ago

Last reply by ppong 12 hours ago

Screen Keyboard disappears after about 1 second. How to keep it on screen?

Screen Keyboard disappears after about 1 second. How to keep it on screen? This happens only in Mozilla Firefox, not in Chrome or Edge, or any other apps that I use. Ther… (read more)

Screen Keyboard disappears after about 1 second. How to keep it on screen?

This happens only in Mozilla Firefox, not in Chrome or Edge, or any other apps that I use. Therefore neither I nor Microsoft Tech Support thinks that this is a Microsoft or Microsoft Surface issue.

Can you help me to have the screen stay up until I close it, as it does on all other apps?

Thanks,

Rick

Asked by Rick 13 hours ago