I can't access Wikipedia since the last automatic update of Firefox Browser

My Firefox Browser has just updated itself automatically to 78.0.2 (I use it with MacOs 10.14.16). Since then, I have been unable to access Wikipedia. Whether I enter an … (read more)

My Firefox Browser has just updated itself automatically to 78.0.2 (I use it with MacOs 10.14.16). Since then, I have been unable to access Wikipedia. Whether I enter an url or I try a search through the search bar with the Wikipedia module the result is the same: nothing happens at all. If the url bar is empty it remains empty, if there was another url before it comes back instead of the wikipedia url I typed. The same thing is occurring on both my MacBook Air and my iMac which run under a previous version of MacOs.

Asked by Philippe Gindre 1 week ago

Last reply by Philippe Gindre 4 days ago

Firefox shuts itself down inappropriately

This is on Windows 10 Home Edition 64-bit Since latest update to version 79.0 (64-bit), Firefox is shutting itself down automatically whenever I click to close an active … (read more)

This is on Windows 10 Home Edition 64-bit Since latest update to version 79.0 (64-bit), Firefox is shutting itself down automatically whenever I click to close an active tab and there is only one extra tab open that is an empty “Private Browsing” tab. Before the latest update to version 79.0 (64-bit), Firefox did not shut itself down automatically. The blank “Private Browsing” tab would remain open and Firefox would keep running normally. Thanks for any help.

Asked by Robert12 5 days ago

Last reply by Robert12 4 days ago

Facebook videos taken in portrait mode won't play in Firefox

Facebook videos taken in portrait mode won't play in Firefox. I can copy and paste the URL in the Chrome browser and they play fine. Any fix for this or do I have to chan… (read more)

Facebook videos taken in portrait mode won't play in Firefox. I can copy and paste the URL in the Chrome browser and they play fine.

Any fix for this or do I have to change my browser of choice?

Asked by cs_heath 2 days ago

Last reply by cs_heath 1 day ago

Lost all Bookmarks and Toolbar this morning

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that tw… (read more)

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that twice Tried to do a fix that removed and then reinstalled a couple of files (can't find the fix nor the files location) that didn't work although it did replace the files. Still no bookmarks I am logged into my Firefox and synch is on.

This, nor any of the other FAQ/Help have not worked https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

I have no restore ability either: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

i have no idea what happened thanks for any/all help

Asked by dravafox 3 weeks ago

Last reply by dravafox 6 days ago

Firefox can't update!

Hello, this is getting annoying, i already reinstalled Firefox and again i get this message in top right corner: "Firefox can't update". I have checked in setting: automa… (read more)

Hello, this is getting annoying, i already reinstalled Firefox and again i get this message in top right corner: "Firefox can't update". I have checked in setting: automatically install updates. However i disabled background service. I don't want to use it. And automatic updates are still enabled, so there shouldn't be reason for it - to not work. Thanks for answer.

Asked by empleat 4 weeks ago

Last reply by empleat 4 days ago

Firefox is unusable

I know this is a bit vague, but I have FF on window 10, Windows 7 and Android, and it is unusable on all 3 platforms, Sooo slow, laggy and resource hungry, 6 proccesses f… (read more)

I know this is a bit vague, but I have FF on window 10, Windows 7 and Android, and it is unusable on all 3 platforms, Sooo slow, laggy and resource hungry, 6 proccesses for this one tab I have open right now, uses 6gb with a few tabs open. Is the latest version of FF simply unusable and its time to switch? Thoughts please

Asked by Rossco71 1 week ago

Last reply by Rossco71 3 days ago

Firefox v79.0 Copy and Paste doesnt work with Avast Web Sheild enabled.

COPY PASTE not working with Avast web sheild turned on and using the browser Firefox. My OS is Catalina. Currently 10.15.6 My Firefox is 79.0 My Avast is 14.5 with only t… (read more)

COPY PASTE not working with Avast web sheild turned on and using the browser Firefox.

My OS is Catalina. Currently 10.15.6 My Firefox is 79.0 My Avast is 14.5 with only the 3 most fundamental core shields (email. web. and file)

Copy and paste is broken within Firefox when you have the Avast Web Shield enabled. While its enabled, other browsers do not have the same issue. Copy and paste in Safari and Chrome works fine. If you turn off the web sheild in Avast you must close and re-open the Firefox Browser and the issue is gone.

The Firefox reset/refresh that i tried, based on another post, only really disables the web shield for a small time, when avast refreshes it puts it back. So its not fixing the issue, its temporarily disabling it.

Its rather aggravating. Anyone solved it? Im posting on both FF and Avast forums.

Asked by tim109 4 days ago

Last reply by tim109 2 days ago

Firefox mysteriously starts closing tabs in the background whenever I'm logged in to my other Mac user profile

Very strange behavior... when I switch from my primary user profile on my mac over to my work one (while leaving the primary one, and Firefox, open), my Firefox tabs star… (read more)

Very strange behavior... when I switch from my primary user profile on my mac over to my work one (while leaving the primary one, and Firefox, open), my Firefox tabs start closing in my primary profile in the background, one by one.

And it's directly correlated to amount of time spent in the work profile... if I switch over to the work profile, then switch back a few minutes later, all FF tabs are still there. But if I remain in the work profile for 20+ minutes then switch back, a few tabs will have closed. If I'm in the work profile for hours, when I switch back 10 or 15 tabs will have closed.

I know it's not an add-on issue, because I've tested it while in Safe Mode, and it still happens. I don't even know how to begin troubleshooting this. Anyone have any ideas?

Asked by Michael 2 weeks ago

Last reply by Michael 6 days ago

Once in a while when I start Firefox, my extension data, layout, and home page settings are wiped

It usually happens when I start firefox after restarting or signing into my Windows 10 device, fortunately nothing important is lost with this data, but it's annoying to … (read more)

It usually happens when I start firefox after restarting or signing into my Windows 10 device, fortunately nothing important is lost with this data, but it's annoying to have to deal with. is there any way to stop this from happening or anything I can do once it happens?

Asked by Yousuf 1 week ago

Last reply by Yousuf 5 days ago

Rstore previous session bug

Hey, I'm using the restore previous session feature. Its really helpful, but I assume since the last update it is not working properly. Whenever I use the private firefo… (read more)

Hey, I'm using the restore previous session feature. Its really helpful, but I assume since the last update it is not working properly. Whenever I use the private firefox browser (window) parallel to the normal one (window) and close the normal browser before the private one, my last active session of the normal browser is not restored.

When I close the private firefox window before the normal firefox browser window everything works fine with restoring the tabs.

Any way around? And please fix this annoying bug. Thanks!

Asked by cbmorris 6 days ago

Last reply by cbmorris 4 days ago

After update to v79.0 browser is freezing, unable to type, resource useage is high. Constant occurance every 30 seconds.

Please, I have read your articles, started in safe mode and this freezing continues. I am unable to type a complete sentence without freezing. This happens in Outlook em… (read more)

Please, I have read your articles, started in safe mode and this freezing continues. I am unable to type a complete sentence without freezing. This happens in Outlook email, or the search bar.

This does not happen in Word or other programs only in Firefox. This started after the latest update to version 79.0. I am a simple user and not a tech person. I’ve used Firefox as my browser for years. Perhaps this is a conflict with the new Microsoft update version 2004 home version. Maybe they want to force to change to Edge.

I have a print screen of the task manger showing usage. But not sure if that will help. Please help me, this is so frustrating. I’m tying this in Word to cut and paste into your box. I tried to upload two pdf's would not allow.

Asked by vvsigns 4 days ago

Last reply by vvsigns 3 days ago

Opening links in any desktop app to open up in Nightly broken, what's going on?

Opening links in any desktop app to open up in Nightly is broken for me since a few months, I didn't really change anything on my side. The bug report so far has been ign… (read more)

Opening links in any desktop app to open up in Nightly is broken for me since a few months, I didn't really change anything on my side. The bug report so far has been ignored, and this is a pretty major breakage. Does anyone have an idea what I could check out on my system to get this fixed or provide info for the bug so that somebody actually looks at it? EDIT: Please note Nightly initially launches fine, SO THERE IS NO PROBLEM OPENING THE PROFILE. There is also no problem with a previous instance being stuck preventing the new one from launching - I don't want to launch a new instance, I want to open a link, and I can interact with the running instance just fine and it's definitely not stuck.

This is what I get 50% of the time I try to open a link:

"Close Firefox" "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile."

(While firefox is perfectly happily running.)

xdg-open https://same-url-iclicked

works. So that makes it even weirder. My system is a boring Fedora 32 desktop, and I didn't change anything I could think of when this suddenly broke.

Here is my two months old ticket that so far went ignored: https://bugzilla.mozilla.org/show_bug.cgi?id=1645038

Asked by itsbrokenforsomereason 5 days ago

Last reply by itsbrokenforsomereason 5 days ago

Checkbox not selected

Hello, Since the last update, I noticed that the check-boxes were not checked after clicking. Test on firefox https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/… (read more)

Asked by huols4m 1 week ago

Last reply by huols4m 1 day ago

Choppy video playback in sites other than youtube. [Firefox 79.0 (64bit)] [mozilla flatpack 1.0] [elementary OS]

I recently transitioned from Windows 10 to elementary OS. Video playback in sites other than youtube (facebook, messenger, news) are very choppy, audio is okay though. tr… (read more)

I recently transitioned from Windows 10 to elementary OS. Video playback in sites other than youtube (facebook, messenger, news) are very choppy, audio is okay though.

tried playing around with and disabling "use recommended performance settings", no changes.

please help.

Asked by kevinkaw08 5 days ago

Last reply by kevinkaw08 1 day ago

Cookies keep reappearing after deletion

I have had Firefox set to delete cookies upon closure for several years now. I recently noticed that some cookies were present as soon as the browser was opened, which sh… (read more)

I have had Firefox set to delete cookies upon closure for several years now. I recently noticed that some cookies were present as soon as the browser was opened, which should not be happening.

This set of cookies reappears every time I open Firefox, even if I manually delete all the cookies, and even if I delete the cookies.sqlite file in between closing Firefox and reopening it.

This problem occurs on two machines with Firefox. One with Windows 7 and one with Windows 10. I have Sync configured to keep bookmarks the same on both machines. I was wondering if this may have something to do with it, as the same set of 'zombie cookies' keeps reappearing on both machines?

Asked by dan.w.robinson 6 days ago

Last reply by dan.w.robinson 8 hours ago

In private window mode, Firefox is blocking eBay notification thumbnails images.

In private window mode and viewing Outlook.com emails. Firefox is blocking eBay notification email thumbnails images. When using the regular Firefox browser, the eBay n… (read more)

In private window mode and viewing Outlook.com emails. Firefox is blocking eBay notification email thumbnails images.

When using the regular Firefox browser, the eBay notification emails images are not being blocked.

This issue seemed to start with version 79.0

Firefox seems to not be able to differentiate between a AD image and eBay email notification image.

Any help appreciated,

Asked by jorb 5 days ago

Last reply by jorb 5 days ago

Can't restore backed up profile

I have Windows 10, version 1903. I recently backed up my Mozilla Roaming and Local profiles to an external drive before replacing the hard drive in my laptop. I also sepa… (read more)

I have Windows 10, version 1903. I recently backed up my Mozilla Roaming and Local profiles to an external drive before replacing the hard drive in my laptop. I also separately made a backup of my bookmarks. After replacing my hard drive with a new one, I restored an earlier image file of my computer in order to put back all my data onto the new drive.

Then I did a Fresh Start, effectively doing a new install of Windows 10 (v.1903).

(As far as I can tell, my old Firefox data was deleted during the Fresh Start reinstall.)

I now did a new install of Firefox onto my computer. After I opened it I synced and it seems that all my bookmarks, etc came back. The only two problems: 1) All my hundreds of bookmark favicons had been replaced with a generic globe. 2) My last session (which had scores of tabs), was not restored. So I tried copying and pasting the saved profiles back into the new Mozilla Roaming and Local profiles, but I can't get Firefox to access them. Instead, it only accesses the new profile. I did an uninstall and tried it again, but all I ended up doing is creating another new profile. Now when I go to About:Profiles (see image), the default-release and default profiles listed don't seem to exist anymore (they aren't loadable, and they can't be found using the filepath noted there), and the actual backup profiles that I copied from my portable drive into Mozilla and that I actually see in File Explorer, doesn't show up as a profile choice. How can I restore my old backed up profile, and will that solve my missing favicons problem?

Asked by blue_sky 1 week ago

Last reply by blue_sky 3 days ago