Video Playback issues on Firefox

I'm on a Mac using Mac OS Big Sur, 11.7.10. Videos will not play on Firefox, whether on Youtube, in social media, on websites, or whatever. Sometimes the video will pla… (read more)

I'm on a Mac using Mac OS Big Sur, 11.7.10.

Videos will not play on Firefox, whether on Youtube, in social media, on websites, or whatever. Sometimes the video will play with no audio, sometimes I just getting a rolling wheel.

I have other functionality issues that may be related.

I don't want to close and restart all the time. I am considering changing to a new default browser over the issue.

If I switch to Chrome or Safari, the videos play fine. Which seems like my answer.

Asked by 54sb49x8fz 1 day ago

Issue on Youtube with their auto translate (to different languages) subtitles

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. The… (read more)

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. There's a thread on the Youtube support site with nearly 40,000 posts of people with the same issue and tonight I was trying to watch a video where the hosts talk in Italian, so I use auto translate to English subtitles but no subtitles appear. It will show Italian language subtitles.

I've gone back through this Youtube channel's history trying videos I've previously watched from months/years ago when auto translate used to work but even they're not working now.

I decided to try the video in Edge browser and to my surprise the auto translate to English worked there. They also work in Chrome.

So what could be causing this issue on Firefox, which started about August time?

This is quite bizarre as I assumed all the processing/translation was done by Google/Youtube so in what way can Firefox be part of this issue?

To be clear, subtitles in the (foreign) language the people are speaking, works. Subtitles translated from that language to English (or other languages) has stopped working. Subtitles translated from that language to English IS working on Edge and Chrome browser.

Asked by Jota 1 month ago

Last reply by Jota 3 days ago

Recover data from previous version of fire fox and help with the new version

Recover data from previous version of fire fox and help with the new version I can be reached at [edited phone# and emails from public community support forum] or [edite… (read more)

Recover data from previous version of fire fox and help with the new version

I can be reached at [edited phone# and emails from public community support forum] or [edited] or [edited] I have used both emails in the past. In general I have not had a very good experience with this new version!! Can someone please help me!

Thanks James Webb

Asked by Jim Webb 6 days ago

Why is Firefox being removed from my computer overnight? How can i prevent this?

For the last few days, Firefox is being removed from my computer overnight and i have to re-intall the browser the next morning. Sometimes it's still there the next day,… (read more)

For the last few days, Firefox is being removed from my computer overnight and i have to re-intall the browser the next morning. Sometimes it's still there the next day, and sometimes it's gone again the next day. What i causing this and how can i prevent it from being removed? Jenny

Asked by jennymllr777 3 days ago

Last reply by jennymllr777 2 days ago

replaced iMac with Mac Mini, autofill credit card info doesnt work

I have had Firefox using autofill for credit card payments for years--just replace my iMac with a new Mac Mini, and the credit card info still pops up when I am making a … (read more)

I have had Firefox using autofill for credit card payments for years--just replace my iMac with a new Mac Mini, and the credit card info still pops up when I am making a payment, but it will not autofill.

Asked by fredbram 1 week ago

Last reply by fredbram 6 days ago

Can't "Refresh Firefox". The option seems to be missing.

My browser is not working as it should. Several sites do not work anymore and the browser keeps crashing. I'd like to refresh the browser, but the button is missing. I tr… (read more)

My browser is not working as it should. Several sites do not work anymore and the browser keeps crashing. I'd like to refresh the browser, but the button is missing. I tried going to troubleshooting mode, but the button is not there either.

Not sure if uninstalling would do the same thing? Just not sure what is the best way to refresh. Thanks for any help!

Asked by scally718 1 week ago

Last reply by scally718 7 hours ago

Fix "The bookmarks and history system will not be functional" error message

I continue to receive this message when I open the browser. Fix "The bookmarks and history system will not be functional" error message I have attempted to correct this… (read more)

I continue to receive this message when I open the browser. Fix "The bookmarks and history system will not be functional" error message

I have attempted to correct this with the various workarounds to no avail.

Anyone who can help with this?

Asked by sfrizbiz 5 days ago

Is there a way to remove specific stories?

Is there a way to remove specific stories from appearing? I'm Canadian and do not wish to see what the US President has done in these stories. Google News has a hide feat… (read more)

Is there a way to remove specific stories from appearing? I'm Canadian and do not wish to see what the US President has done in these stories. Google News has a hide feature for specific keywords. Does Mozilla?

Asked by boosekaty 1 day ago

Recovery of bookmarks

Once again I have experienced that my Bookmarks disappeared. Some months ago, I had a HTML backup made, for easy Import. Now I started out by shutting down Firefox, follo… (read more)

Once again I have experienced that my Bookmarks disappeared. Some months ago, I had a HTML backup made, for easy Import. Now I started out by shutting down Firefox, followed by a restart. That worked last time (without import) This time it did no change. I shut down Firefox, and restarted the PC....... no change. (without import) Then I shut down Firefox and restarted the PC. Opened Firefox, and wanted to import the Bookmarks from the HTML file. The system comes up with a message stating that the file does not contain any bookmark references. ( Opening the HTML file using Firefox, reveals that all bookmarks are there, and can be used ) I uninstall Firefox, and re-install it . Flw. I try the import once again, using the HTML file...... to no avail. What am I missing here ?? My final option appears to be moving the bookmark one by one.. rather time consuming.

Asked by linsbauer 2 days ago

Error code: SSL_ERROR_RX_RECORD_TOO_LONG The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

"Error code: SSL_ERROR_RX_RECORD_TOO_LONG" This message shows when a spam quarantine program updates in my Thunderbird mail (3 times daily) Where do I adjust the rec… (read more)

"Error code: SSL_ERROR_RX_RECORD_TOO_LONG"

   This message shows when a spam quarantine program updates in my Thunderbird mail (3 times daily)  Where do I adjust the record length to allow viewing ?

Windows 11 on laptop

Asked by wlh145 6 days ago

There are Dozens of open issues on Bugzilla about YouTube. Will they ever be addressed?

I have at least one question on the support forum which has never been answered. So I went to Bugzilla, and discovered dozens of YouTube issues under the Open/Unconfirmed… (read more)

I have at least one question on the support forum which has never been answered. So I went to Bugzilla, and discovered dozens of YouTube issues under the Open/Unconfirmed status.

I can reproduce my problems. I'm sure others can reproduce their problems. Nothing is done. NOT EVEN admitting there is a problem.

If I can't use YouTube on Firefox (I can't), then why am I using FF? It is one of the biggest sites on all of the internet. But FF apparently doesn't care if it doesn't work.

What. Is. Going. On?

(See the attached image... the big blank space is where the video should display)

Asked by DebraBk 6 days ago

Last reply by DebraBk 2 days ago

Password Manager (about:logins) is completely blank.

Hi, I’m experiencing the following issue: When I open Password Manager (about:logins), the page is completely blank. This problem started about three months ago, after… (read more)

Hi,

I’m experiencing the following issue:

When I open Password Manager (about:logins), the page is completely blank.

This problem started about three months ago, after I updated Firefox to a newer version.

Currently, on the about:logins page, I can export all my accounts and passwords as a CSV file (so the data clearly exists), but nothing is displayed on the page itself.

I also tried importing the same CSV file (exported from about:logins) back into Firefox. After importing, all accounts and passwords appear in the left panel. However, when I click on any item, the right panel is still blank. If I close the page and open about:logins again, the items still do not load.

My current Firefox version is 147.0.

How can I solve this problem?

Thanks!

Asked by liobderh 17 hours ago

UNWANTED BOOKMARKS

I - unwanted - have a second line of BOOKMARKS above the one I selected. HOW DO I GET RID OF unwanted BOOKMARKS?? SEE PICTURES I TOOK OF these TWO ROWS OF BOOKMARKS, … (read more)

I - unwanted - have a second line of BOOKMARKS above the one I selected. HOW DO I GET RID OF unwanted BOOKMARKS?? SEE PICTURES I TOOK OF these TWO ROWS OF BOOKMARKS, thanks, sfd

Asked by sonjadiksen 6 days ago

Last reply by sonjadiksen 6 days ago

automatically loading unwanted tabs

Hi, I have over a hundred tabs that persist in reloading automatically even after I closed (deleted?) them one-by-one. My pc is low on memory, and this situation (the aut… (read more)

Hi, I have over a hundred tabs that persist in reloading automatically even after I closed (deleted?) them one-by-one. My pc is low on memory, and this situation (the automatic reloading of my many unwanted tabs) is not helping matters any! I have already bookmarked most of them, and do not need them hanging around in my tabs window. How can I get rid of my unwanted tabs? I have already tried to clear all cookies and everything else I can clear, and that did not seem to help either. Anyone, please advise. Thanks.

Asked by afriedccs 6 days ago

delete cookies/cache when closing Firefox?

I have noticed for quite a long time (>1 year) that even though I have this setting correctly enabled to delete cookies and cache when closing the browser, when I reop… (read more)

I have noticed for quite a long time (>1 year) that even though I have this setting correctly enabled to delete cookies and cache when closing the browser, when I reopen the browser, even after a computer restart, the data is still there. I have to manually direct the browser to delete these items for it to ever get rid of them.

I have spent countless hours looking at the same settings, all correctly enabled, yet this feature just will not work. I am fully current with the latest updates for the browser and computer. I have checked, and double checked to make sure I don't have anything listed in the 'exceptions' list. It is, and always has been empty. Using Win11 Pro desktop, current version of FF is 146.0.1 (64-bit) as I write this.

Seriously, what is going on? I even switched to another browser for a while and that browser's settings worked just fine and deleted all cookies and cache when closing.

Asked by tmoyer42 6 days ago

Bookmarks

Bookmarks keep changing to globe ocon and nothing happens when I cilck on them. I have tried suggested solutions but without success. Can I get technician to access my la… (read more)

Bookmarks keep changing to globe ocon and nothing happens when I cilck on them. I have tried suggested solutions but without success. Can I get technician to access my laptop and sort out like with other Apps support etc?

Asked by geoffrey.haxell 6 days ago