Firefox Support Forum

Hello! I'm trying to login on the developer hub, and it asks me to set up the 2FA, i follow the instructions, setting up the key that it gives me

After that I do verify the code and it success, but it is stuck on saying "Two-step authentication enabled" and it does not do anything

I try again to press the button, it times me out so I wait 15 minutes, after that it says again it has been enabled, but I does don't do anything else.

If I reload the page I start from 0 with another code, and same behavior.

When using Google authenticator the code is wrong both entering the code and scanning the qr.

What am I doing wrong? Thanks!

Hello people,

Lately, I've been having the problem with bookmars.

When I want to save my favourite pages to specific folders I created for different areas, I always used the method where you click in panel with www address e.g. https://support.mozilla.org/, the whole address is now selected and I drag that addres to specific folder of mine. When placed, the bookmark was saved to that folder, but in addition to that, Mozila browser also fetched bookmark title with title of the page.

So after drag-and-dropping the link https://support.mozilla.org/ I ended up with bookmark in my folder, that looked like this: "Get Support | Mozilla Support"

Now when I do the same procedure, I just copy the link addres itself. So it ends up like this: "https://support.mozilla.org"

You get the idea. )Where did the feature of fetching titles dissapear? Can it be returned back?

I've been using bookmarks this way (drag-and-drop by mouse to specific folder) since I can remember. And this problem occured just week ago. It helps me to speed up my process faster than using the star icon. And now I dont even know what I saved when I look at my folder and try to make sence of it the next day, because everything I can see is link addresses.

I tried it on many computers and many diferent systems Win10 11 etc and I still get the same problem. I tried it with reinstalling Firefox, with deafult settings, in normal or inkognito mode. Nothing works.

Any help? Can this be fixed?

Best regars, J

I have a new laptop so needed to install an adblock. The search results page gave many choices. However, no matter which one I clicked on it said this page is not available in your region. Now how is that possible seeing as on my previous laptop and in the same region I could install the add on? I have had to use a VPN to install the adblocker. Please explain how regions prevent the installation and why it happens. Firefox is universal or so I thought.

Having a long list of bookmarks, I used to be able to scroll to the bottom, chose a bookmark there and after closing the page and opening bookmarks again, it has stayed focused around the last used one. Now, when I open bookmarks again, it has reverted back to the top and have to scroll all the way down again to the one I want. This happened since the latest update. I have not been able to find any solution in settings. Can anyone point me to a solution?

Best regards,

Until recently, I was able to print and create PDF from Mozilla browser. I can only create a PDF if I select the printer option Microsoft to PDF. For the past few weeks or so every time I try to do so the following gibberish appears in a notebook. See below:

%%[ ProductName: Distiller ]%% Montserrat-Regular not found, using Courier. %%[ Error: invalidfont; OffendingCommand: xshow ]%%

Stack: [98 119 77 112 51 50 201 119 129 77 128 51 103 49 129 74 114 201 51 128 0] (?????? ??? ? ?

?? )

%%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %%

When I use firefox, the graphics on the site look bad and slow down. If I use Microsoft Edge on the same PC, then everything works fine. The advice to enable hardware acceleration did not help and the drivers for my video card (nVidea GTX 1080) are new. Is it possible to solve the problem somehow?

Hello,

Since the latest upgrade to 111.0.1 i am unable to copy and paste passwords from IT Glue.

IT Glue has a button to copy details to clipboard and when I do a paste I get [object promise]

Calendar has 22 categories and an option to add Custom Categories. However, any custom categories I have added whilst editing an entry only seem to get saved in that entry, not in the list. If I need to use that category again I have to enter it again - every time! It seems logical to me that adding a category means it gets to stay in the list and I'd also expect that it would then be sorted apha-numerically.

Is it possible to edit the category list somewhere in FF?

The program firefox.exe version 111.0.0.8468 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

- EventData

 AppName firefox.exe 
 AppVersion 111.0.0.8468 
 ProcessId 0x4850 
 StartTime 0x1d95cbcf48253c4 
 TerminationTime 23 
 ExeFileName C:\Program Files\Mozilla Firefox\firefox.exe 
 ReportId 1c17ea87-690d-49a3-953c-352884ba3cb8 
 PackageFullName  
 PackageRelativeAppId  
 HangType Unknown

This release changes the function of the 'wheel' on a mouse.

Instead of scrolling up & down a page, it now 'zooms' in and out.

Is this deliberate? Or, is it a bug?

Microsoft USB Basic Optical Mouse v2.0

I recorded USB webcam pictures with MJPG_streamer and converted them to mp4 using

  ffmeg -r 20 -pattern_type glob -i "*.jpg" -c:v libx264 test.mp4

Firefox complains "video can't be played because the file is corrupt" Google Chrome and VLC have no problems playing the file.

What options for ffmpeg do I need to create the mp4 files so that firefox can play them?

The firefox web console says: could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_DECODE_ERR (0x806e0004) Details: RefPtr<MediaDataDecoder::DecodePromise> __cdecl mozilla::WMFMediaDataDecoder::ProcessError(HRESULT, const char *): MFTManager::Output(2):80004005

This is what mediainfo shows for the test video: Complete name  : test.mp4 Format  : MPEG-4 Format profile  : Base Media Codec ID  : isom (isom/iso2/avc1/mp41) File size  : 421 KiB Duration  : 3 s 500 ms Overall bit rate  : 985 kb/s Writing application  : Lavf58.76.100

Video ID  : 1 Format  : AVC Format/Info  : Advanced Video Codec Format profile  : High 4:2:2@L3 Format settings  : CABAC / 4 Ref Frames Format settings, CABAC  : Yes Format settings, Reference frames  : 4 frames Codec ID  : avc1 Codec ID/Info  : Advanced Video Coding Duration  : 3 s 500 ms Bit rate  : 981 kb/s Width  : 800 pixels Height  : 448 pixels Display aspect ratio  : 16:9 Frame rate mode  : Constant Frame rate  : 20.000 FPS Color space  : YUV Chroma subsampling  : 4:2:2 Bit depth  : 8 bits Scan type  : Progressive Bits/(Pixel*Frame)  : 0.137 Stream size  : 419 KiB (100%) Writing library  : x264 core 163 r3060 5db6aa6 Encoding settings  : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=20 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=23.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00 Color range  : Full Matrix coefficients  : BT.470 System B/G Codec configuration box  : avcC

Hello, as of this morning, none of the bookmarks I save on my android phone are syncing across to my PC. When I open my PC, I can see that sync is still working (as all open tabs on my phone are showing as open on the Tabs Pickup screen). I can see that several pages I bookmarked yesterday have saved without issue, so this is something that's happened today. I have my PC set to clear history whenever I close the browser, but I've manually cleared all history and cache. I've also manually synced. I've gone into settings and checked that Bookmarks are still selected as one of the things to Sync.

I have gone to about: sync-log and this is what I see:

Name Size Last Modified File:addonsreconciler.json 7 KB 22/03/2023 10:40:29 File:bookmarks.sqlite 1568 KB 22/03/2023 10:40:14 changes 22/03/2023 10:44:44 failed 22/03/2023 10:44:44 logs 22/03/2023 10:12:34 toFetch 15/03/2023 10:02:00

Can anyone help? I've been using Firefox for years on my PC, but have only recently started using the Firefox app on my phone and I love the sync feature. Many thanks.

Hi--is there a way to do this? My boyfriend accidentally deleted all my Firefox bookmarks last fall (hundreds), then restored the last backup from July, which he said for some reason was a lot larger than the most recent backup he saw, from October. (I hadn't deleted *that* many bookmarks between those two times, plus I had continued adding more, so I have no idea why the October file was so much smaller. Also, incidentally, I have no idea why there were no backups listed from the last one in July to the first one in October. I'm always actively adding and deleting bookmarks.) However, I made a ton of edits and additions to my bookmarks from July to October that I'd like to at least be able to access. I know I probably can't merge them with my current ones, but I'd at least like to be able to add them to what I have. I assume that if I could import these, they would appear in a separate folder, right? Thanks!

With the latest update, the scroll bar is too wide (1/2"-1") and I can't find a way to change it. It only happens in Firefox. All other programs and browsers are normal. I have tried going to "regedit' to change it, but it doesn't affect it at all. It's making Firefox almost unusable.

I can view the barnes and noble website but cannot log into my account. Upon entering my login and password, I receive the following error message:"An unexpected error has occurred. Please refresh your page and try again. If this problem persists, please contact customer support." I have contacted B&N support and been told the problem is not on their end and to use a different browser because the issue "must" be a Firefox issue.

Since last update I can't open email with the mail in Firefox. Says it is being redirected...please help

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.