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Can't log into Firefox

I can't log into the Firefox app on Windows or iOS. I don't have access to my email which is required for 2 factor authentication. Is there a way I can still log back in?… (read more)

I can't log into the Firefox app on Windows or iOS. I don't have access to my email which is required for 2 factor authentication. Is there a way I can still log back in?

Asked by bluepebbles60 6 days ago

Verification emails will not send to address with non-standard TLD

I tried multiple times to sign up using my email address that uses the domain @sleepy.fish. I was slightly tipped off when firefox attempted to ask if I had made a mistak… (read more)

I tried multiple times to sign up using my email address that uses the domain @sleepy.fish. I was slightly tipped off when firefox attempted to ask if I had made a mistake entering my email... i tried multiple ways to get the verification emails send both via web client and ios app and it simply would not send. To sanity check I created a new account using an old @gmail.com address and immediately got the verification email.

I'm kinda migrating off of mega corp google products though, hence the signing up for firefox sync haha. Would be great if I could figure out how to ensure delivery of the verification email so I can complete account setup with my custom domain email

Asked by jrileyharrington 6 days ago

Syncing office computer with laptop

I have Firefox on my laptop (Win10 Pro) and on my Android phone; just bought a new office computer that is running Win11. My laptop has a long list of bookmarks and a do… (read more)

I have Firefox on my laptop (Win10 Pro) and on my Android phone; just bought a new office computer that is running Win11. My laptop has a long list of bookmarks and a dozen or more open tabs. I would like to get this same setup on the new computer. I thought I followed directions but since it does not work I guess I have missed something important.

Go to the menu in upper right, then the > next to my account, which brings up Manage Account, Syncing, several other items, then a list of tabs on my phone, another list of tabs on my laptop, and a third list of tabs on an old computer that no longer exists. It has been syncing for 2-3 hours without evident progress. I would like to delete the dead computer to avoid confusion but see no way to do it. Mainly I want to sync with the laptop or, failing that, import the bookmarks from it.

I also copied the FF profile from the old computer into the new one. The files and directory structures are identical but FF cannot read the profile. I do not know what to do about any of this.

Asked by John R Sweet 2 days ago

Last reply by John R Sweet 2 days ago

Duplicate Firefox Sync Devices

I noticed that in the "Synced Tabs" on Firefox for Windows 10, there are duplicate devices listed down that are not listed in my "Connected Devices" page. I noticed this … (read more)

I noticed that in the "Synced Tabs" on Firefox for Windows 10, there are duplicate devices listed down that are not listed in my "Connected Devices" page. I noticed this after I was fixing a bug on my Firefox Installation that ended with me uninstalling and re-installing it, then signing back into sync.

Essentially, the "Synced Tabs" it shows 2 different "devices" for the same laptop:

What is even stranger is that these Duplicates don't show up on my other Firefox devices such as my Phone and iPad, they only appear on my laptop's instance of Firefox.

Asked by lozadajobd 4 days ago