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Help!

I had this problem yesterday when I started up this browser it said, "The bookmarks and history system will not be functional because one of Firefox's files is in use by … (read more)

I had this problem yesterday when I started up this browser it said, "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.". So I read through the article and it said to restart my mac, so I did just that and pow, my bookmarks and history returned! Little did I know that the next day, (today) I'd start up Firefox and the message was there again, but this time, it got even worse.

       First I tried to tackle the bookmark problem, "Quit Firefox" they said, "Restart your computer." they said, "Create a new database". None of those worked, so I scrambled the internet looking for answers, all of them resolved their problems, every one else was A-ok, excluding me, and just like that, my add-ons weren't working anymore! Ad-block Plus, Dark Reader, Privacy Badger, nothing. I tried to delete Adblock first and reinstall it, because that's what their page told me to do, and I keep getting this message trying to reinstall it saying, "Installation aborted because the add-on appears to be corrupt." 
       And little did I know that every other extension said the exact same thing. So i knew something was going on that was out of my control. And then finally, the "pièce de résistance" to my pain and suffering through out this whole hour or so, pages won't even load even though I'm connected to the internet, how perfect... Even trying to update the browser won't work, downloading a new one also goes through the same "pages not loading problem. 
        So in conclusion, hopefully, just hopefully, you guys can help me out. I'll probably have to resort to my old laptop, (which is slow and almost unusable with how buggy that thing is.) seeing how my mac has also been running into problems these last few days as well before this conundrum. 

Good Luck and Happy Thanksgiving!

- wowok (willing to give up any second now.)

Asked by wowok 6 days ago

Last reply by wowok 6 days ago

problem with extensions

Problem One: 1Password extension not working for me. I installed Firefox and made it my primary browser. Extensions have been a disaster for me. First I tried adding the … (read more)

Problem One: 1Password extension not working for me. I installed Firefox and made it my primary browser. Extensions have been a disaster for me. First I tried adding the 1 Password extension. I did this because when I tried opening a page from 1 Password uninstalled on the browser, it didn't l as it should (has always done so with Safari). I had to open 1Password separately, and copy the information, which is tedious.

So I installed the 1Password Extension on Firefox. It didn't work unless I'd opened the desktop version of 1Password, it still didn't open and fill.

So I removed the extension. I then decided to give it another try. The extension shows up on Firefox. But now it has a little lock on the icon. The problem is that clicking on the icon doesn't open anything! I've rebooted the computer, and only reinstalled the 1Password extension. The same problem occurs, then, without clicking on the problematic icon, I reboot the computer again. It hasn't helped.

PROBLEM TWO: I'm having an additional problem with extensions. When I click on the extension for Pocket (for instance), the program opens, but fails to recognize that I have a paid subscription, asking me to upgrade. This is true for other sites I have subscriptions to, limiting me using the "free" version, which limits what I can open as well as what I can save.

It sounds unbelievable, but that's what's happened to me. I'm using enhanced tracking protection for all sites. Macbook Pro ; Catalina OS 10.15.7 (19H15) - most recent version Max OS

I appreciate any help you can give me. This is way over my head! I've tried everything I can think of, except for uninstalling and reinstalling Firefox.

Glenn

Asked by Glenn Prentice 6 days ago

Firefox not syncing after new installation of macos

I have reinstalled my mac os catalina. But I am unable to sync my bookmarks, extensions etc from my firefox account to new installation? I could not even find the history… (read more)

I have reinstalled my mac os catalina. But I am unable to sync my bookmarks, extensions etc from my firefox account to new installation? I could not even find the history etc. Can anyone suggest a way to resolve this issue?

Asked by kishore.t04 6 days ago

Zoom Scheduler extension has stopped working despite Firefox refresh

The Zoom Scheduler extension for Firefox used to work fine and was really helpful when I need to schedule Zoom meetings for work. Around Oct 8, it stopped working and giv… (read more)

The Zoom Scheduler extension for Firefox used to work fine and was really helpful when I need to schedule Zoom meetings for work. Around Oct 8, it stopped working and gives the error "Schedule meeting failed. Please try again." when I use the "Make it a Zoom meeting" button in Google Calendar or "Schedule a Meeting" in the extension button.

I tried going through Zoom support and they eventually said they would escalate the case to their engineers, but other people have confirmed that the extension still works with Firefox and I'm starting to suspect it is something wrong with my installation or my computer or something.

Here are the things I've tried:

  • Uninstalled the extension and added it back
  • Made sure there is only 1 Google account added and that I'm logged in to it
  • Refreshed Firefox
  • Reinstalled Firefox
  • Removed FF profiles and reinstalling
  • Tested the Zoom extension in Chrome (yes, it works there)
  • Set popups to not be blocked
  • Cannot test in Safe Mode since the problem is with an extension, but at this point the Zoom extension is the only one installed
  • Looked at what happens in the console when I try to use the Zoom extension (unfortunately I don't understand what these lines mean): https://www.screencast.com/t/eg53k7KcRu
  • One more clue or possibly red herring: I also had problems recently using the LastPass extension where you are supposed to be able to export all your passwords, it is supposed to pop up a window but instead got stuck in a loop of requesting my master password

Asked by carolyn9 6 days ago

Amazon Prime Video on Firefox 78.5 Mac OS 10.11.6

Amazon prime video will no longer play on Firefox. This started on 11/15/2020. Amazon Prime store and other features work fine, but when you select a video, the Amazon … (read more)

Amazon prime video will no longer play on Firefox. This started on 11/15/2020. Amazon Prime store and other features work fine, but when you select a video, the Amazon page and Firefox screen freezes in that the cursor travels over the screen and page but no matter where you click you get no response. You have to refresh the page and reload Amazon to get functionality back. I can stream video on Safari, but not on Firefox, and Firefox is my browser of choice as it is more content feature rich than Safari. I need to get my Amazon video streaming working again. Two additional issues, this is now happening with YouTube too. You can watch YouTube videos, but they take a great deal, sometimes over a minute or two, to load. Finally, I get a message on my Firefox page when I try to load Coinbase that I have to use Chrome, an idea that I detest, using any Google product. Please provide me with some answers and solutions. I have posed a number of questions regarding loss of use and features on the version of Firefox in the last week, and not one of them has been responded too, or answered, which really disappoints me as far as my opinion of the support you offer, volunteer or not. Not trying to bust your chops, but some support would be better than none. Thanks for your input. PLEASE give me a solution so I can continue to use Firefox. BTW when I clicked the " share data" button below, it erased over 30 minutes of work I did in this field and answer, and I had to start again from scratch, so I have over an hour invested in trying to contact you and get some support.

Asked by bekglm1 5 days ago

Firefox 83 with no browser tabs open establishes a connection

FF 83 has 2 connections open to networks. One is used for D.O.H. the other I still cannot identify. I am using Firefox-en-US for the Mac OS, sha256:7e527884e40039c6c97929… (read more)

FF 83 has 2 connections open to networks. One is used for D.O.H. the other I still cannot identify. I am using Firefox-en-US for the Mac OS, sha256:7e527884e40039c6c97929591754b92394aa965fd61d42158fea5df075636ec6


The connection is as follows ec2-54-71-254-220.us-west-2.compute.amazonaws.com:https (ESTABLISHED) How is this connection used?

Asked by Mace2 5 days ago

Firefox stopping Evernote Web Clipper from working

When trying to use Evernote web clipper add on the browser setting stop it from working. I cant tell from the error message which w=setting is causing the problem. The Lo… (read more)

When trying to use Evernote web clipper add on the browser setting stop it from working. I cant tell from the error message which w=setting is causing the problem. The Log records the following: Evernote Web Clipper 7.13.1.1-fdf32c3 Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:81.0) Gecko/20100101 Firefox/81.0 Clipper core: 1.5.0-98592b5 Locale: en-US 3527416 experiments status: {

"SaveButtonPos_CLIPPER-1768": null,
"ClipTypeOrder_CLIPPER-1992": null

}

2020\11\19 18:47:01 LOG: ------ Button clicked ------- 2020\11\19 18:47:01 WRN: Unable to run in system tab https://support.mozilla.org/en-US/products/firefox?as=u&utm_source=inproduct

Any help would be greatly appreciated, thanks D.

Asked by dglenunga 5 days ago

How do I open a pdf file in an existing window?

I have set Firefox Developer Edition as my default PDF reader. When I want to open a PDF file, it always pops up in a new window, even if another has already been there. … (read more)

I have set Firefox Developer Edition as my default PDF reader. When I want to open a PDF file, it always pops up in a new window, even if another has already been there.

Is there a way to change this default behavior, so that PDF files are opened in an existing window?

I currently run: Firefox Developer Edition, Version 84.0b2

Thanks.

Asked by czuhajster 5 days ago

Starting Tuesday, messages can only be sent to one addressee.Far worse is the problem that I am only given access to the "Important" folder. I can no longer reach "Messages sent to you", or other folders.Any solutions??

I am inquiring what can be done to overcome this freeze on functionality. If the only folder that still functions is "Important", sending and receiving messages becomes l… (read more)

I am inquiring what can be done to overcome this freeze on functionality. If the only folder that still functions is "Important", sending and receiving messages becomes largely impossible, or means sending extra messages, phone calls, or whatever else can be invented. Is this a general problem, I wonder? Any proposed swolutions will be much appreciated.

Asked by anthonyjohnson144 4 days ago

Fonts not rendered, only ?????

Hello together. I'm experiencing a strange font problem and hopefully somewone can give me a hint. My system: macOS 10.15.7, Firefox 83 and FF Dev 84.0b2 Basically, on so… (read more)

Hello together. I'm experiencing a strange font problem and hopefully somewone can give me a hint. My system: macOS 10.15.7, Firefox 83 and FF Dev 84.0b2 Basically, on some websites fonts are not rendered. Please check the screenshots. This strange behaviour only occures with one user (the standard user), only with those browsers (safari and chrome work well), and the problem does not affect the firefox interface. I have re-installed the apps, i deleted the profiles, i cleared the font caches... nothing helped. Does anybody of you guys has an idea? Thank you in advance and best regards b.

Asked by moz4 5 days ago

Last reply by moz4 4 days ago

pre options for cookie handling

Hi, is there a possability in Firefox to set an option to handle all cookie questions the same wayß Means: opt out any other things than ”functional essential”? Thank You… (read more)

Hi, is there a possability in Firefox to set an option to handle all cookie questions the same wayß Means: opt out any other things than ”functional essential”?

Thank You for Your Links!

Asked by lothar.siegel 4 days ago

Weather channel not loading

Mu weather channel will no load on my Mac's front page since yesterday. I receive the following after it tries to load for about a minute. "Sorry! We are temporarily un… (read more)

Mu weather channel will no load on my Mac's front page since yesterday. I receive the following after it tries to load for about a minute. "Sorry! We are temporarily unable to load the content. Please refresh or try again later." Is this a Firefox or yahoo problem? How do I get it back?

Thanks!

Asked by Hombart 4 days ago

Firefox webpage printing delay

Firefox has been having this on-again, off again problem with printing pages from the Net. It was doing this a couple of months ago for about a month (!!!) and then evide… (read more)

Firefox has been having this on-again, off again problem with printing pages from the Net. It was doing this a couple of months ago for about a month (!!!) and then evidently fixed itself long after I tried all the Troubleshooting suggestions ( re-booting Firefox, emptying the cache, going into Firefox's print.print command center to try to fix things), none of which worked. And now it's doing it again. And yes, I've already tried all the Troubleshooting suggestions all over again, and nothing from any of that is working. Now, I use Amazon and PayPal a lot, so this is especially aggravating. Here is what is happening:

 On a webpage, I'll tap the Print icon on the page. I then have to wait about 1 minute and 30 seconds for the pop-up Print command window to appear. After tapping the Print button on the pop-up window, I then have to wait another 30 seconds for the printer to finally get the message to start printing. It does this every single time I want to print anything, and it doesn't seem to matter what internet page I'm on.
 It's not the printer (A Brother MFC-J485DW). I've tried using another browser for some of this and the other browser (Safari, in this case) works fine with the print commands and there's no delay.
Is it my operating system?  MacOS Sierra 10.12.6.
Any help would be greatly appreciated.

Asked by jdmaddin64 4 days ago

Evernote Web Clipper not displayed in Firefox Browser

I have installed the Evernote Web Clipper add-on but it is not showing upper right menu bar of my browser. I have the latest versions of both Firefox and Evernote Web Cli… (read more)

I have installed the Evernote Web Clipper add-on but it is not showing upper right menu bar of my browser. I have the latest versions of both Firefox and Evernote Web Clipper. I've checked in the add-on preferences that the add-on is turned but it still does not show up in my menu bar and I therefore have no way of using the add-on. Does anyone know if Evernote Web Clipper is having issues and if so how to resolve them?

Asked by medurnin 4 days ago

Too many Firefoxes

I recently uploaded macOS Big Sur onto my MacBook Air. At that point, my Firefox turned into a question mark on the tool bar and I have to sign in to Firefox Sync wheneve… (read more)

I recently uploaded macOS Big Sur onto my MacBook Air. At that point, my Firefox turned into a question mark on the tool bar and I have to sign in to Firefox Sync whenever I click on the question mark (which then becomes the Firefox symbol). Meanwhile, I clicked a link in an email, and this led to a second Firefox showing up in my toolbar. Both are Firefox browser 83.0, 64-bit, but the second one doesn't require signing in. However, the first one (the Sync) did retain my bookmarks. What is going on? And what do I do to just have one version of Firefox, preferably one that retains my bookmarks? Thanks for any advice!

Asked by stacey.evers 4 days ago

Containers not working for subdomains.

Hi Mozilla community, I have the Firefox Multi-Accounts Containers addon installed and configured to use separate containers for different critical websites. I've observe… (read more)

Hi Mozilla community,

I have the Firefox Multi-Accounts Containers addon installed and configured to use separate containers for different critical websites.

I've observed however that Firefox doesn't automatically load subdomains in the same container set for the main domain.

Example:

Container set for https://domain.com Domains https://www.domain.com and https://domain.com/us are not recognised to load under the container for domain.com. I have to manually set every single subdomain to also load in the same container.

Theres no way I've found to do this automatically.

All help, comments and feature request welcome in this regards.

Thank you all! Joan.

Asked by Joan Romero 2 days ago

Add-ons still effective when they do not appear in the tool bar?

Hi, I have a large number of add-ons so I took them away from the tool-bar and moved them to the global menu through the Personalize menu in Firefox when clicking on the … (read more)

Hi, I have a large number of add-ons so I took them away from the tool-bar and moved them to the global menu through the Personalize menu in Firefox when clicking on the 3 bars at the right hand side of my tool bar.

I was wondering if they are still active? I'm thinking of add-ons like Facebook container, Httpeverywhere, Privacy Badger, ublock origin and the likes.

Thanks !

Asked by user_in_paris 3 days ago

Last reply by user_in_paris 2 days ago

Firefox jumping away from a form

Since I installed Firefox 82 (on Mac OS 10.14) when I'm filling in an online form FF jumps away from the page and brings up an error message telling me that the form is n… (read more)

Since I installed Firefox 82 (on Mac OS 10.14) when I'm filling in an online form FF jumps away from the page and brings up an error message telling me that the form is no longer available. Huh? I can use the "Try again" button and it takes me back to the form, but might have lost some of my entries. This happened several times when I was entering data for a bank transfer and has just happened again when I was ordering something online. I've now installed FF 83 but have the same problem. I use only 2 extensions: 1 Password and Privacy Pass. Thank you in anticipation of helping me sort this out.

Asked by chutzpahian 1 day ago

YouTube Vids wont play on FireFox, even in Safe Mode

Hello, My problem is when I did the lastest FireFox update on 11/21/20, YouTube video's will not play on FireFox, even with the accelerated hardware un-checked, and even … (read more)

Hello, My problem is when I did the lastest FireFox update on 11/21/20, YouTube video's will not play on FireFox, even with the accelerated hardware un-checked, and even in Safe Mode. However - YouTube "does" work just fine on Google Chrome.

My system: MBP, High Sierra, using FireFox version: 83.0 (64-bit). What Ive done so far: Ive shut off the ad-blocker, the accelerated hardware is always off, went into Safe Mode and still the vids wont play. YouTube video's play perfectly fine in Google Chrome.

FireFox: I can watch movies on Amazon Prime with no problems. Its just a YouTube problem.

Thanks very much for your sage advice.

Asked by SunnySkyez 1 day ago