Problem with syncing and security and cookies, round 2

Hi This problem still occurs, this time it took about 3 days before it reoccurred. I'm having a problem that appears to be linked to syncing. I can clear it with "Refre… (read more)

Hi

This problem still occurs, this time it took about 3 days before it reoccurred. I'm having a problem that appears to be linked to syncing. I can clear it with "Refresh Firefox...", but then it will come back in about 2-3 days. Deleting my profile didn't help. The original problem description can be found at the link: https://support.mozilla.org/en-US/questions/1355876?utm_campaign=questions-solved&utm_source=notification&utm_medium=email#answer-1459234

Are there logs I can review or collect?

Thanks.

Roe

Asked by roeboat 1 day ago

Highlighting dropdown lists of menu bar

Hello there , I am trying to modify the menu-bar dropdown items when I hover over the list that opens with my mouse ( the dropdown list of any of Help , Tools , Bookmarks… (read more)

Hello there , I am trying to modify the menu-bar dropdown items when I hover over the list that opens with my mouse ( the dropdown list of any of Help , Tools , Bookmarks , History etc...). It is barely noticeable. I can hardly see the item chosen. I could use some help using the css. I am using FF93 and my platform is win7. Thanks look4

Asked by look4 5 days ago

Last reply by look4 4 days ago

Firefox does not display Facebook feed

There are a number of old threads regarding this and having worked through them it is still unresolved. 1) I have cleared cache/cookies 2) I have disabled all extensions … (read more)

There are a number of old threads regarding this and having worked through them it is still unresolved. 1) I have cleared cache/cookies 2) I have disabled all extensions 3) I have turned off tracking 4) I have tried in safe mode - still the same.

This is not just on one website - it is on ALL that have Facebook feeds. It is NOT just on my laptop - I have asked others to try - they have the same result - blank page. ...so please don't suggest re-installing Firefox!!

An example is: https://dragonsdensoftplay.co.uk/News-Events/news-events.html

The feed works ok in other browsers.

Thank you

Asked by gprit1 1 day ago

Last reply by gprit1 1 day ago

Firefox: Unable to load module (PKCS11, DNIe)

Firefox is unable to load module I've been trying to setup a smartcard reading device, and I've gotten stuck twice on the same place. When it comes to configuring the Sec… (read more)

Firefox is unable to load module

I've been trying to setup a smartcard reading device, and I've gotten stuck twice on the same place.

When it comes to configuring the Security Device on Firefox, I can't access the .so file. Firefox merely shows the error "Alert: Unable to add module", but I've noticed that when I try to browse my files manually, trying to access the /usr directory returns an error (sometimes, I seem to not be able to get it consistently).

It also happens that the software I installed for the digital certificate tried to open an html with Firefox, which is located in /usr/share/, and Firefox doesn't seem to be able to load that either. It returns a "Can't open file".

Steps followed

  1. Open Firefox
  2. Settings → Privacy and Security → Security Devices → Load
  3. Insert path /usr/lib/libpkcs11-dnie.so and try to load (yes, I've checked that the file does actually exist)
  4. Receive Alert: Unable to add module error

Relevant information

   Ubuntu 22.04
   I'm on the latest snap version of Firefox: 100.0.1-1
   Trying to setup the digital certificate for my Spanish ID (DNIe)

Asked by jana.lauco 4 days ago

How do I access my account? I used to have one it was a iMac that went dark, so I got a macbook

I just want to access my account so I can get my paid for ad blockers. I went into the security nightmare and I thought I was setting up two part security with an app I … (read more)

I just want to access my account so I can get my paid for ad blockers. I went into the security nightmare and I thought I was setting up two part security with an app I just got. I lost the app???? Where and how do I use this site? Can I watch youtube sometime to night or is it gone forever to me??


/moved thread from Firefox for iOS (for iPhone/iPad) section to Firefox section as you are using macOS.

Asked by thomas_kiechle 1 day ago

"Forms and Autofill" section is missing from the Settings page (the Privacy... page)

Hi all. I've been having a problem with Firefox (version 100.0) where the entire "Forms and Autofill" section is missing from the Settings page (the Privacy... page). And… (read more)

Hi all. I've been having a problem with Firefox (version 100.0) where the entire "Forms and Autofill" section is missing from the Settings page (the Privacy... page). And of course since that's missing, the corresponding features don't work either. Specifically, I'm trying to get the browser to save my address and credit card info.

I've dug into this quite a bit with no luck. I've tried disabling all extensions. I believe it's supposed to work with native functionality and not require an extension.

I've looked at these articles:

https://support.mozilla.org/bm/questions/1220110 https://support.mozilla.org/en-US/questions/1315704 https://support.mozilla.org/en-US/questions/1324732 https://support.mozilla.org/en-US/kb/firefox-doesnt-save-web-form-entries https://support.mozilla.org/en-US/kb/automatically-fill-your-address-web-forms https://wiki.mozilla.org/Firefox/Features/Form_Autofill

...which led me to verify that these settings are set correctly in about:config :

dom.forms.autocomplete.formautofill = true extensions.formautofill.available = on extensions.formautofill.creditCards.supported = on extensions.formautofill.creditCards.available = true extensions.formautofill.creditCards.enabled = true extensions.formautofill.creditCards.supportedCountries = US,CA,GB,FR,DE (I'm in the US) extensions.formautofill.addresses.supported = on extensions.formautofill.addresses.enabled = true extensions.formautofill.addresses.supportedCountries = US,CA extensions.formautofill.creditCards.hideui = false

The "about:policies#active" page says "The Enterprise Policies service is inactive", which I believe is the correct response.

The "Remember search and form history" setting is enabled.

On "about:support", the "Internationalization & Localization" items are all set to "en-US".

I don't know what else to look for. Very aggravating. Does anyone know how to make this work? It was working for me under Mint just a week ago, but I just switched to Manjaro in the last few days and I'd certainly like to avoid wiping my machine clean again.

Thanks for your help.

---scott

Asked by Scott Thomason 4 days ago

Last reply by Scott Thomason 4 days ago

Browser freezes using Gmail and Youtube

Hello, Recently I was forced to install some "stuff" on my work laptop. Unfortunately, I am not quite sure what they installed. I have contacted my IT department and all … (read more)

Hello,

Recently I was forced to install some "stuff" on my work laptop. Unfortunately, I am not quite sure what they installed. I have contacted my IT department and all I've gotten in response is that "we haven't blocked any browser or sites."

Since this update, I find that Gmail will eventually show an error and when I go to refresh the page, the loading screen never completes. Additionally, Youtube will eventually declare that I have no connection and at that point I can no longer open new browser tabs.

I have updated Firefox, used troubleshooting mode, removed extensions, turned off ad blockers (uBlock Origin), and nothing seems to work—these issues always appear again eventually.

I would greatly prefer to not use Chrome, so if there is anything I can do to fix these issues I would be all ears to know what it is.

Thank you, John

Asked by johnvemery88 21 hours ago

Last reply by johnvemery88 11 minutes ago

Reorder URL bar Suggestions

Is there any way to reorder the URL bar back to how it used to be in older versions of firefox? It doesn't make any sense to prioritise google search over bookmarks. Is i… (read more)

Is there any way to reorder the URL bar back to how it used to be in older versions of firefox?

It doesn't make any sense to prioritise google search over bookmarks.

Is it possible to go to the older style where search is at the bottom and only becomes the priority match when nothing else can be found.

"Search suggestions" are disabled. Autofill is also disabled. The problem also occurs on a fresh install inside a VM, so I doubt it has anything to do with userchrome/about:config

Thanks.

Asked by FatHead 4 days ago

Last reply by FatHead 3 days ago

password lost on upgarde

hello why can there not be a simple way of getting your passwords back after and up grade has lost them why is there not a simple restore button that allows novices like … (read more)

hello why can there not be a simple way of getting your passwords back after and up grade has lost them why is there not a simple restore button that allows novices like me to just press and reinstall , with out going through the ends of the earth on firefox todo this ? open this file then open that file, lose what has been saved and replace with another file, it is an impossible way to do this for a novice on firefox , with out paying a lot of money to a tech guy that will take a couple of minutes to do but that will take a novice months and not get it done in the end,

Asked by rhoslan 6 days ago

Last reply by rhoslan 5 days ago

Open new firefox window on same virtual desktop in Windows.

Issue When opening a link from any other app, the Firefox switches to another virtual desktop if there's an existing Firefox window open. Reproduce the Issue Set Firefo… (read more)

Issue When opening a link from any other app, the Firefox switches to another virtual desktop if there's an existing Firefox window open.

Reproduce the Issue

  1. Set Firefox to default browser
  2. On Windows 10, open 2 virtual desktops. Use Task View button in Taskbar or use keyboard shortcut Win + Tab and then click on New Desktop. Now you should see 'Desktop 1' and 'Desktop 2', if Task View is opened again.
  3. On Desktop 2, open a new Firefox window.
  4. Switch back to Desktop 1 from Task View.
  5. Open any link (E.g.: https://www.mozilla.org/) from any other app like MS Word, MS Teams, etc.
  6. The virtual desktop would switch to Desktop 2 and open the link on exiting Firefox window.

Question Is there a way to open the link on same virtual desktop in a new window?

Improvement - If it already doesn't exist. Instead of opening the link in existing Firefox window on Desktop 2, open a new Firefox window on Desktop 1 to open the link.

Asked by Keyur 16 hours ago

Unable to scroll with mousewheel

On this particular website; https://globe.adsbexchange.com/?SiteLat=28.590775&SiteLon=-81.281180 I am not able to use the mouse scroll wheel to scroll. The only way f… (read more)

On this particular website; https://globe.adsbexchange.com/?SiteLat=28.590775&SiteLon=-81.281180

I am not able to use the mouse scroll wheel to scroll.

The only way for me to move the map up or down, is by moving the pointer all the way to the right of the page, placing the cursor over the scroll bar, then use the scroll wheel.

This only happens with Firefox, I just installed it today and am wondering if there's a setting I'm missing.



/moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as you are using macOS.

Asked by Gilberto A Rivera 13 hours ago

Last reply by Gilberto A Rivera 8 hours ago

Nothing will load I can only access trouble shoot and settings

while I was running a game on steam (Apex legends), and Firefox on my other screen, I was using too much memory, so the steam game and Firefox crashed. The game works fin… (read more)

while I was running a game on steam (Apex legends), and Firefox on my other screen, I was using too much memory, so the steam game and Firefox crashed. The game works fine, but Firefox won't load anything, Except for settings and the "About:" pages. When I try to visit a website it does not even attempt to load it, but the website does show up in my history. I've restarted Firefox, I have reinstalled Firefox, I have restarted my computer, I've cleared my cookies and cache history, but no websites will load and it will only run properly in troubleshooting mode. Oddly enough it won't load any websites but while I'm in the add-on manager I can download extensions.

Asked by a.p.leclerc 13 hours ago

Emails in Outlook, when "view in browser" is clicked they open ,unformatted in MS Edge, not Firefox

I guess I crammed it all into the "Subject" line. Working with Windows 11. Outlook appears to be the default for this activity, but I cannot find it in the list of "Defa… (read more)

I guess I crammed it all into the "Subject" line. Working with Windows 11. Outlook appears to be the default for this activity, but I cannot find it in the list of "Default" files for email. Another "gift From MS. Any ideas about how to get Outlook "view in browser" to use Firefox? I have screenshots if they can be used here. Thank you. Greg Schultz

Asked by GregS 12 hours ago

washington post "listen" mode (article is spoken on audio) no longer works

The Washington Post has a feature on some articles called "Listen", where the article is read aloud on the device audio. I often use this because my vision is not as good… (read more)

The Washington Post has a feature on some articles called "Listen", where the article is read aloud on the device audio. I often use this because my vision is not as good as it used to be, and I can listen while I perform other tasks (e.g., cook). There is an example at this URL: https://www.washingtonpost.com/opinions/2022/05/24/trump-picks-primaries-perdue-lose-dangerous/

Click "Listen" just above the first text of the article.

This is FF 100.0.2 on Windows 10 21H2 build 19044.1706

I do use the Malwarebytes add-on, but it doesn't work even when I disable it and the FF tracking protection is turned off.

It does work in both Edge and Chrome, with Malwarebytes enabled.

This is very disappointing ...

Asked by Emby 10 hours ago

Last reply by Emby 7 hours ago

hi. webcam was not works in firefox.

hi. firefox is my laptop was not connect to webcam. in this url [https://www.html5rocks.com/en/tutoria.../intro/] in (Apply effects , CSS Filters) part of page. (when i c… (read more)

hi. firefox is my laptop was not connect to webcam. in this url

[https://www.html5rocks.com/en/tutoria.../intro/]

in (Apply effects , CSS Filters) part of page.

(when i click "Capture video" the LED near the webcam hole is on, but preview not shown.

but in chrome, edge and opera connect successfully. first LED on, then preview is shown with no bug!

(first i check firefox, not connected, then check in chrome connected, NOTE: device is not busy with chrome when i check firefox, i am a web developer:) )

please help me.

Asked by moslem522 6 hours ago

Last reply by moslem522 5 hours ago

Keep getting SEC_ERROR_REUSED_ISSUER_AND_SERIAL

For the last few weeks I keep getting this error message: An error occurred during a connection to ....... You are attempting to import a cert with the same issuer/seria… (read more)

For the last few weeks I keep getting this error message: An error occurred during a connection to ....... You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

It will suddenly happen for multiple sites that I have been connected to in the past, or new sites I try to open including support.mozilla.org. A solution is to clear my history and restart the browser. It only happens on my windows 10 laptop. I think happens when I have logged off or the device has slept and then firefox has restarted and opened previously open tabs. Other devices on the same network don't get effected.

Asked by OmegaMale 4 hours ago

CMD+Tab minimizes extension windows

Let's use password manager as an example: Open extension Search entry Copy username CMD+Tab into another application Paste username Open Firefox back Copy passwor… (read more)

Let's use password manager as an example:

  1. Open extension
  2. Search entry
  3. Copy username
  4. CMD+Tab into another application
  5. Paste username
  6. Open Firefox back
  7. Copy password
  8. Switch to another app and paste password too
  9. Optionally return for TOTP code

Problem is step 4 breaks the whole process - when you perform CMD+Tab, extension window is closed. This behavior is consistent, but doesn't appear in other browsers. Is there any hidden setting perhaps? Searching lead to absolutely no results.

Asked by vladgamebox7 3 hours ago

I'm unable to get Lloyds bank to recognize that cookies are enabled.

I'm unable to get Lloyds bank to recognize that cookies are enabled. I've tried clearing cache+history etc but no joy. Having tried the Lloyds bank cookies page and enabl… (read more)

I'm unable to get Lloyds bank to recognize that cookies are enabled. I've tried clearing cache+history etc but no joy. Having tried the Lloyds bank cookies page and enabling cookies still no joy and login refused. Standard setting in Security & Privacy and advised resets all tried multiple times. Anything to do with "trusted" device? Trust prompt not reissued after resetting everything. Had to use Chrome to login - and got the "trust this device" prompt on first use.

Asked by ff22 2 hours ago