Firefox Support Forum

Dear Mozilla/Firefox,

I've been using Firefox over the last couple of months/years but I just can't get the restore recently closed tab shortcut (CTRL+SHIFT+T) to work on my windows PC.

Here's a (Loom) recording of me showing that Firefox does correctly track the history of closed tabs and that I can click on them to restore but the shortcut (which is also mentioned as CTRL+SHIFT+T) just won't work: https://www.loom.com/share/7048894683654dccb4926aa4dd09e6a6

What I've tried so far: - Check if the history is actively collected - No I'm not using private browsing - I've read another support thread to check "about:config" and in there check that "browser.sessionstore.max_tabs_undo" is set (in my case it's the default 25) - Disabling all extensions (which I don't think are any suspicious or weird ones but disabled just to check - see attached image) - Resetting Firefox through the windows uninstaller - Fully uninstalling (using Revo Uninstaller with advanced check) and reinstalling Firefox

Please help me because I'm about to quit Firefox for such often used feature just not working...

P.S. it's working perfectly on my Macbook and I'm running the latest 96.0.1 64bit version

I am on MacOS X with the latest firefox. I refreshed it and disabled AV and all plugins, it still crashed.

There are also no logs of the crashes I can find.

What should I do to enable them, or diagnose further?

Hi; When I close FF (V96.01) it does not seem to close properly and when restarted trys, usually unsuccesfully, to reopen previous tab. I have , open previous tabs and windows, unchecked in settings. I have tried both the X and exit. If I set, browser.sessionstore.resume_from_crash, to false in options it does not happen. as per https://support.mozilla.org/en-US/questions/1292610. But when I reset session restore to true the problem resumes. This makes me believe FF is not closing properly Win10 is up to date with all latest updates as is FF.

Is there a fix for this?

hi, it has been 2 days since firefox starts to behave in an unusual way. when opening many tabs, and if i dont click on them (ie inactive) in 2-3 minutes, they go blank. when i click on an inactive tab, firefox quickly refreshes it and shows the page. example: let's say i have 3 open tabs: tab1, tab2, tab3. i am reading in tab3 for 15mins. in that period, i didnt click on tab2/1. if now i click on tab2, it is blank and no longer displays the content of the page it is supposed to show. then, firefox quickly refreshes the page and displays the true page.

not really sure why this is happening now. never happened before. it is a really annoying behavior as every tab had to be refreshed automatically if i dont click on it in very few minutes. firefox 96.0 ubuntu 18.04. thanks

Recently booted off a new drive, when I originally signed in I had made a different firefox account since I was having verification issues. When I had that settled, I logged back into my old account which merged the two. It kept all of my old passwords and bookmarks I've made over the years, but it didn't keep my history. I've carefully sculpted my history for ages and I would really like to reaquire it somehow, let me know what's possible! Thanks.

Hey Guys,

My trend micro password manager stopped work recently only on Mozilla but still works on every other browser, I have uninstalled and reinstalled both the trend micro and mozilla but it still isnt working?

I am unable to access a website with a saved password. I have contacted the IT people at the website and they have advised that there could be a problem with an upgrade of Firefox, that is not compatible. I am not sure what I need to do to fix this problem. I have been accessing this website the same way for over 10 years and now unable to use it.

I would like to name my credit cards ("Irl's AMEX", "B's auto Visa"). Safari allows this but Firefox doesn't seem to. Or at least I can't find it. Basically, when I view a saved credit card, instead of seeing, e.g., "****1234 2025-01" I'd like to see a text entry which I can edit. I'm even willing to do a bit of fancy footwork (add something to the .plist, say). OS X High Sierra, 10.13.6.

Hello,

I have a problem with opening 2 or 3 websites. I get an error message which is basically the same as if the page did not exist. It does exist though. I tried a different browser and there it works. I also created a new Firefox profile and I can access the sites without issues this way. So the problem must be with my original standard profile. Can you suggest me how to fix this? I already selected these specific websites and had Firefox forget about them in my browsing history, but sadly this does not solve the issue. They are still unavailable.

I don't mind losing pretty much everything attached to this profile in order to solve the issue and be able to open the sites again. Saved logins would be cool to keep, but I can sacrifice those too if there is no other option. The only exception is my browsing history. I do need that one and cant afford to lose it, which is why I do not simply switch over to a new profile. Of course if there is a way to export my entire history to another new profile, then I'd happily take this path too. Just no idea how. Thanks for reading! I hope all is clear, I am not an English native speaker.

I have Firefox 96.0.1 and Windows 11.

Hi, The last update I got turned my browser background black. I tried to download the previous version. When I did I could not log on to my Firefox account. When I did logon the account was blank. I have a loptop that was previously synced. Can I sync from my laptop to my firefox account?

So i just started having issues where my pc is starting to hot and won't boot up fully. I am working on that but i can hook up the ssd i have in that computer to another work computer that i have but it does not have all of my work stuff since i have been working from home due to covid. Is it possible to load up the session i had on my original ssd that is now currently going to be setup as an external drive for my work computer until i can fix my home pc? I ask because i had alot of tabs open with work related stuff that i had not bookmarked at the time so i really need to restore that session so i can recover that work. Any help would be much appreciated.

Autofill Addresses shows up under Forms & Autofill, but not credit cards! Sequence of events: 1) Credit card autofill worked fine. 2) Installed (Intego) VPN & software suite. Set the net barrier application rule to block ksfetch; allowed all other Firefox connections. Credit card auto fill info showed per usual but now would not populate. 3) Researching in FF forums, changed a few extensions.formautofill settings. That's when credit card section disappeared from Settings. Thought it was a good time to stop; did not take screen shot of settings before making changes, so thought it best to reach out. All help is appreciated!

Here are the current 14 settings with prefix "extensions.formautofill." 1)addresses.capture.enabled - false 2)addresses.enabled - false (all bold) 3)available - on (all bold) 4)creditCards.available - true 5)creditCards.enabled - true 6)creditCards.hideui - true (all bold) 7)creditCards.used - 3 (all bold) 8)firstTimeUse - true 9)heuristics.enabled - true 10)loglevel - Warn 11)reauth.enabled - true 12) section.enabled - true 13) supportRTL - false; 14)supportedCountries - US,CA

When Firefox downloaded the latest patches - 96.0 and 96.01 - my computer has stopped working properly. Websites won't load, everything freezes up, get error message "Not responding". I've tried a few things to fix it - virus scan, resetting systems to previous date before the updates, etc. Nothing has fixed this.

For years I've had the same problem of basic resets on my custom settings everytime Firefox updates. I've read hundreds of posts, complaints and suggestions.

The best suggestions I've found are to use both userContent.css and changes to the about:config file. I have actually created a .txt file of unique about:config lines and settings so I can copy, paste, and set to my settings without having to look everything back up again. It still takes me 10 minutes, but at least it gets done my way.

A solution I think all of us would love to see are simple instructions on how to back up the current about:config settings and reinstate them AFTER an update so our choices stay as we want them. This shouldn't be too difficult. Export settings are available for all kinds of parts of Firefox, Thunderbird and add-ons. How about making that a priority in the next update?

IF YOU AGREE TELL THE MODERATORS DIRECTLY

Firefox is an excellent browser. I use it on all of my devices.

Is there a way to save the current tab to a URL file on the Windows (Version 7 and 10) file system. I realize you can do that by dragging the URL from the Firefox URL list box to the file folder but for various reasons I was hoping that it would also be possible as one of the choices from the Menu (as in "\File\Save Page As").

If that is possible I have another question.

In a Windows file folder with a number of URL files, can I select a number of those files and right-click the selected files and have them all loaded on to Firefox simultaneously.

I know that this worked with a single URL file in a Windows file folder (by Double Clicking it) but I have not been able to find a way to do it with a group of selected URLs in a Windows file folder.

Both of the above were available in the old (now no longer functional) IExplorer from Microsoft.

None of this is critical but I was just curious.

Thanks.

When I go to create a new bookmark in firefox I find that the file name is already allocated, and that file name is appearing on all old bookmarks as well. Instead of saying Other Bookmarks it says Location. This is only happening since I moved to Version 95.0 I have had to stop trying to create new bookmarks, and would appreciate any help I can get.

Why are you eliminating any way to open pages in new windows? That's a deal breaker for me. I'm sick and tired of opening tabs then having to use the context menu to move them to a new window. The browser now dumps every open link into the same window, killing any information in the previous window if you use the back button to go back to it.

I am using Firefox 96.0.1 on macOS Monterey 12.1

If you have "'Delete cookies and site data when Firefox is closed checked in Privacy & Security/Cookies and Site Data then this causes sites that use a service worker to fail registration with the error:

"Failed to register/update a ServiceWorker for scope https://every-layout.dev/: Storage access is restricted in this context due to user settings or private browsing mode."

This *only* occurs with Firefox, Safari, Chrome, Brave etc. all register the service worker OK. I know the workaround is to put in an Exception to Allow but this should not be necessary. In this case the service worker is use to provide access to paid for content and off-line reading.

I contacted the site's developers and they tell me that they have been waiting for ages for Mozilla to fix this issue and suggested I used an alternative browser.

Can anyone explain why Firefox behaves in this way and if this "feature" will be fixed on future releases?

Thanks

John