Firefox Support Forum

my whatsapp web page doesnt load anymore and it just gets struck on a white screen, i have tried to delete cookies reinstall the browser but nothing happens. Im using endeavor os

Over the past few days FireFox v. 99.0.1 had been non-responsive on a tab.

Got to the point I had to close FF and tried to use cCleaner to clear cache/history etc.

However cCleaner could not proceed as it claimed FF was still open.

Using Windows Task Manager I found FireFox was "Suspended" (screenshot 1)

I then terminated the task - so cCleaner could proceed.

Then FF appeared to work OK. Until the next time....

It just happened a few minutes ago closing FF - using cCleaner - once again FF was "suspended" and had to be terminated in Task Manager.

On FF help it said Update to version 100 which I did BUT the update got stuck on the FF Update - for several minutes (definitely over 10 mins) so I had to terminate the FF Updater using Windows Task Manager (screenshots 2 & 3) again used Task Manager to terminate that.

FF appeared to open OK even showed the version 100 What's new tab.

BUT when I used FF help to check version I got Restart FF to update to version 100 (screen shot 4) Perhaps the last might temporary due to terminating the what appeared to be stuck Updater, but it was worth mentioning.

PC details: OS Name Microsoft Windows 10 Home Version 10.0.19044 Build 19044 System Model HP Pavilion 590-p0097c Desktop PC System Type x64-based PC Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz, 2808 Mhz, 6 Core(s), 6 Logical Processor(s) Installed Physical Memory (RAM) 8.00 GB

Any help appreciated.

Thanks,

Vincent

Hello there , I am trying to modify the menu-bar dropdown items when I hover over the list that opens with my mouse ( the dropdown list of any of Help , Tools , Bookmarks , History etc...). It is barely noticeable. I can hardly see the item chosen. I could use some help using the css. I am using FF93 and my platform is win7. Thanks look4

Cannot connect to www.imdb.com Firefox detected a potential security threat and did not continue to www.imdb.com because this web site requires a secure connection.

www.imdb.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Seriously? Is this a joke?

There is nothing wrong with the site. It is well known and I have used it for years. Most recently as 5 days ago.

Please add an exception to this

When I download an attachment from Gmail, I would like to just download it. However, Firefox now opens the attachment in a new tab before I can download it. Is this new? Is there a way to turn this off?

I'm uploading changed webpages to the internet on a daily basis, using Firefox. I'm Using Firefox version 100.0 now and I have discoverd a problem with version 100.0 . From Firefox version 99.01 and downwards, this problem never existed before. The refresh button in Firefox 100.0 ( Ctrl+R ) no longer works good anymore! Sometimes it works good, the other time it's not working correct anymore, you will not see the latest uploaded webpage on the internet. The only solution to this problem is bij closing Firefox and restarting it. Only then you will see the latest uploaded webpage on the internet. Please have a serious look at this annoying problem in version 100.0. This problem can only be discoverd by people who are uploading new webpages to the internet, not bij the regular internet-users/visitors.

My tabs keep disappearing. I have multiple tabs open but some of them just disappear for no apparent reason and I can't bring them back. I'm not in full screen mode and not toggling with the F11 key. Firefox is up to date and I've tried restarting my laptop.

I am running Firefox 91.9.0esr and would like to know how to resize the URL / Address bar. I have found out how to resize the search bar with the following changes in about:config and using userChrome but setting #urlbar-container {max-width: 100px !important;} does not work:

=======================

browser.urlbar.disableExtendForTests = True browser.urlbar.openViewOnFocus = False

1) Type about:config in the browser's address bar. 2) Confirm at the prompt that you will accept the risk and to view all. 3) Search for the following configuration preferences and set them all to FALSE (go slow):

browser.urlbar.openViewOnFocus = False browser.urlbar.update1 = False browser.urlbar.update1.interventions = False browser.urlbar.update1.searchTips = False browser.urlbar.update1.view.stripHttps = False

browser.urlbar.maxRichResults = 0 (Default = 10)

The image below are the details of my google account activity taken out from Google. The ip addresses in red I have hidden as they are my real IP. The rest of the IP's are not mine, and with a quick iplookup it directs to Sverdlovskaya oblast' in Russia. Now I dont think I used a russian vpn but there is a possibility I made an error. But what really strikes me here is the Firefox versions. At both the points 1 and 2, marked in blue. there is a change in version, in fact a downgrade from 100.0 to 96.0. How is this possible? I cant seem to find an explanation. And then it jumps back up to 100.0. I also another timestamp where it downgraded to 96.0, and then came back to 100.0 . I'm really worried about the possibility of a hacker on my computer. If someone can find an answer to this it would mean a lot!

Foxfire (100.0) is unstable on my MacBook Air M1 OS 11.3.1. It frequently slows down its loading of site data, to the point of timing out Or simply crashing. At other times it is completely normal.

Of the 3 in the house, this is the one connected to the incoming router from the ISP. The other two are connected by wifi, also using FireFox but completely free of the laptop’s seizing up. I have sent in a dozen FF Crash Reports

Even on the laptop, when slowed down to a crawl, the Ookla speed test shows the ISP’s full connection speed of 250MB/s

The problem has survived: • clearing the OS’s DNS cache • running it on the wifi mesh (disconnected from the Ethernet hardwire)at the other end of the house • refreshing FF using “Troubleshooting Info” • clearing FF StartUp cache • clearing FF Cashed Web Content (which quickly climbs back to ~800MB — is this a reasonable load?)

It is now asking me to confirm whether, with CMD-Q pressed, I really want to quit. I am in HTTPS-only mode, and it fails to recognize an HTTPS url, asking if I want to continue on to the HTTP site.

The laptop has run FF for 16-18 months before this showed up. Possibly at the time when I started to delete all cookies (with exceptions) at quitting FF, and enabling HTTPS-Only mode. But reverting these also makes no difference.

Do I have to ditch FF and use Safari?

I wanted to print out an order placed online but could only print part of it.

The order took up about 1.5 pages when displayed in Firefox, but I could only print the upper 2/3 of it. That’s all the Print Preview displayed. It was cut off at the bottom. There was no option to print the missing lower third or a second page.

I can scroll Firefox to display the lower part but Print Preview still shows only the upper part.

I can change FF’s scale to 80% in order to show the whole order on the screen, but Print Preview still only shows the upper part.

I can scale Print Preview to 70%, but then it’s difficult to read.

I don’t recall having this problem with earlier versions of Firefox.

How can I print my order on 2 pages so that I can read it?

Hello, recently i installed Kubuntu 20.04 (KDE Plasma 5.18.8). I have this problem where firefox (version 100) is not rendering the window and i think it's the profile folder.

First i was thinking on the graphics. i have installed 'nvidia-driver-510'. I tried this Solution with no luck.

I have:

• Intel HD Graphics 620
• Nvidia MX130

I tried :

• Renaming the folder '.mozilla' to '.mozilla_bak' works perfectly but i have to do this every startup, and firefox creates a new profile where i have to logon in every platform i use.
• Downloading 'firefox-100.0.1.tar.bz2', it's the same, works fine with a new profile.

This lead me to the profile folder, running './firefox --profile ~/.mozilla/firefox/<profile_folder>' it's the same, not rendering the entire window. I dont know why my profile is causing this problem, i only use three addons: AdBlock, BetterTTV and FoxyProxy, i have the same problem even if i dont have these installed.

hello why can there not be a simple way of getting your passwords back after and up grade has lost them why is there not a simple restore button that allows novices like me to just press and reinstall , with out going through the ends of the earth on firefox todo this ? open this file then open that file, lose what has been saved and replace with another file, it is an impossible way to do this for a novice on firefox , with out paying a lot of money to a tech guy that will take a couple of minutes to do but that will take a novice months and not get it done in the end,

Good day.

My use case is the following. I use Firefox Developer Edition for developing websites. Usually the development happens on a certain part of the page. Most of the times it is not on the top of the page, so you have to scroll down to it.

Sometimes when the page is refreshed a jump to the top happens. So then I need to scroll down again. It takes a lot of time and concentration away if it happens dozens of times a day.

It often happens after I did some changes to the files on the page. It usually does not happen when I refresh the page a couple of times (when I purpously want to reproduce this problem).

I did try running Firefox in Safe mode, but it didn't help.

What can be done to fix this problem on my side? Is this a bug in Firefox itself?

I frequently lose internet connection while using firefox. It does not happen with other browsers I've tested. I'm running windows 10 and connected via ethernet cable.

We have a full stack "MEAN"(CosmosDb/mongoDB, Nodejs, Express and Angular 12) project hosted on Microsoft Azure. Somehow today I tried to log into the app with my favorite browser Firefox and got stuck. Looked at the developer console and saw a bunch of exceptions. I tried our app running on various browsers: Chrome, Opera, Edge, Brave. They all work fine. Furthermore my local server also works with Firebox browser. What could be my issue? Please help.

Thanks so much!

Regards, Simon Web Development Leads

For checking: Our app url: https://reactiv-stage.azurewebsites.net usr/pwd: firefox/Test1234

Exception stack: Uncaught SyntaxError: expected expression, got '<' 944-es2015.f3df909392cc66c28462.js:1 ERROR Error: Uncaught (in promise): ChunkLoadError: Loading chunk 944 failed. (missing: https://reactiv-stage.azurewebsites.net/944-es2015.f3df909392cc66c28462.js) n.f.j@https://reactiv-stage.azurewebsites.net/runtime-es2015.4ce74e2f04c7193e849c.js:1:2878 n.e/<@https://reactiv-stage.azurewebsites.net/runtime-es2015.4ce74e2f04c7193e849c.js:1:886 n.e@https://reactiv-stage.azurewebsites.net/runtime-es2015.4ce74e2f04c7193e849c.js:1:852 loadChildren@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1915005 loadModuleFactory@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:937911 load@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:937519 getChildConfig/<@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:930031 _tryNext@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765367 _next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765285 next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1744982 i/<@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1776818 _trySubscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1741063 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740871 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765023 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765023 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1759671 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 l@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1750180 _innerSub@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765539 _tryNext@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765446 _next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765285 next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1744982 i/<@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1776818 _trySubscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1741063 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740871 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765023 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1763270 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1768690 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:900653 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1759671 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1764181 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 l@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1750180 _innerSub@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765539 _tryNext@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765446 _next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765285 next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1744982 i/<@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1776818 _trySubscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1741063 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740871 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765023 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:899488 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:900149 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:900653 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1764181 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1764181 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1759671 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1764181 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 l@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1750180 _innerSub@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1768116 _next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1767958 next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1744982 notifyNext@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1768434 _next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1749848 next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1744982 c/</</<@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1776187 invoke@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:6542 onInvoke@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:314487 invoke@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:6482 run@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:1941 P/<@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:16629 invokeTask@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:7160 onInvokeTask@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:314303 invokeTask@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:7081 runTask@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:2556 m@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:9154 invokeTask@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:8239 _@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:20027 k@https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1:20349 <pre> Z https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 Z https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 P https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 invokeTask https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 onInvokeTask https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1 invokeTask https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 runTask https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 m https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 invokeTask https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 _ https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1 k https://reactiv-stage.azurewebsites.net/polyfills-es2015.2091e870b19d658a9f50.js:1

new firefox user trying to migrate from chrome i want to bookmark my trello board but it is not using the right icon. it is using the generic trello icon instead of the one that is actually visible when i have them open. i use 3 different trello boards and need all 3 to be distinguishable only by the icon so this is a critical feature for me to be able to use this browser. this problem doesn't happen in chrome which i have been using. i have tried many extensions to try to locate the image that is actually being used, it doesn't work. i can't find the image being downloaded. how do i get the same icon that is showing in the tab to show up in the bookmarks bar?

This is a maddening bug! I know it started with the recent update to Firefox 100 because the behavior only started AFTER updating and I did not change ANY settings in Windows 10, let alone any related to the keyboard. Please fix this bug!!

I double-checked this setting for Backspace key navigation. Here's what I did:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box in the page, type or paste browser.backspace_action and pause while the list is filtered

When I did this I saw the value was set to 2 (do nothing) so something else is causing this bug!

I have tried all of the suggestions and cannot find any backup files other then current dates. Now I am without my bookmarks clear back to 5/7/2022???? HELP!!!!!!!!!!!!

Running Firefox 100.0 on Linux Mint 20.3 Mate 1.26 I've noticed that websites like my bank use a "sub window" that slides in from the right to display the running balances. Prior to version 100, this worked perfectly with dual scroll bars, one for the main window and one for the "sub" window. Now, with version 100, the "sub" window has no scroll bar. I can control the window by using the keyboard up/down arrows, but the scroll bar for the "sub" window is non existent. You cannot have access to my bank account, but you can duplicate the problem with Google. Simply search for say, a celebrity, click on one of the displayed images, and the window that displays on the right used to have it's own scroll bar, beside the bar that controlled the main window. Sub window scroll bar is now gone. It seems you folks violated one of the Cardinal Sins of Programming: IF IT AIN'T BROKE, DON'T FIX IT. Scroll bars worked great before, Not sure whose idea it was to "improve" them. Rolling a Firefox update backwards is a logistical nightmare. Is there a possibility of a fix coming out soon or are we to live with this as a "feature"??? Thanks for your time.