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  • Solved

Horizontal Graphical Artefacting in Youtube and other video's

Hello! from this morning and alongside a new Firefox update i've been having graphical artifacts on Youtube/Facebook/Netflix. I've followed all the standard steps. Disa… (read more)

Hello! from this morning and alongside a new Firefox update i've been having graphical artifacts on Youtube/Facebook/Netflix. I've followed all the standard steps.

Disabled Hardware Acceleration. Updated Video Drives. Run FF in Safe Mode without plugins. Disabled Router level VPN and Ghostery.

Any ideas?

I'm running FF135.0 Geforce 572.16 Drives (30th Jan) 3070TI. Windows 10 Pro 22H2.

Asked by JustabunchofdrivesJBOD 1 week ago

Answered by JustabunchofdrivesJBOD 1 week ago

  • Solved

background-image: url("file:///C:/Tools/FF/FFbkgnd01.jpg") !important;

background-image: url("file:///C:/Tools/FF/FFbkgnd01.jpg") !important; Used to work, and does work in the regular version of the desktop app, but no longer works in… (read more)

background-image: url("file:///C:/Tools/FF/FFbkgnd01.jpg") !important;

Used to work, and does work in the regular version of the desktop app, but no longer works in the beta for desktop 135.0b9, says: "Could not load the image"

Asked by careca 2 weeks ago

Answered by careca 1 week ago

  • Solved

why will embedded wav files not play in firefox

Hi, I have an HTML page - currently on the desktop PC - that contains a few graphics (they relate to IPA sounds) and a bit of javascript which will make the sounds play w… (read more)

Hi, I have an HTML page - currently on the desktop PC - that contains a few graphics (they relate to IPA sounds) and a bit of javascript which will make the sounds play when the user mouses-over the graphic, and stop on mouse-out. The script uses <embed> tags. I know these arent favoured but I think they should still work, as they have in the past, so the script itself is fine. But there is no sound (obviously I have checked the src is correct and made sure the speakers are on and working. They are.) W10, FF ver 128.6.0esr (64-bit)

Asked by starman 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

firefox.cfg no longer overwrite new tab content

This code in mozilla.cfg used to overwrite new tab, but as of latest firefox 136.0b1 no longer works. Any way to fix this? There error in Browser Console. // mozilla.cfg… (read more)

This code in mozilla.cfg used to overwrite new tab, but as of latest firefox 136.0b1 no longer works. Any way to fix this? There error in Browser Console.

// mozilla.cfg needs to start with a comment line var {classes:Cc,interfaces:Ci,utils:Cu} = Components;

/* set new tab page */ try {

 Cu.import("resource:///modules/AboutNewTab.jsm");
 var newTabURL = "file:///D:/Documents/images/home.html";
 AboutNewTab.newTabURL = newTabURL;

} catch(e){Cu.reportError(e);} // report errors in the Browser Console

Asked by shdowmyst 1 week ago

Answered by shdowmyst 1 week ago

  • Locked

I’m facing an issue

I use Mozilla Firefox, and I’m facing an issue. The Jack in the Box Jack in the Box website is not opening, but it works fine on other browsers. Has anyone else experien… (read more)

I use Mozilla Firefox, and I’m facing an issue. The Jack in the Box Jack in the Box website is not opening, but it works fine on other browsers. Has anyone else experienced this problem? Any solutions to fix it?

Asked by Harrison Lily 1 week ago

  • Solved

Firefox does not display IRS tax fillable forms correctly

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display cor… (read more)

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display correctly. the boxes are to the right and below the actual placement. I emailed IRS who said it is a setting in Firefox. I tried the site using Microsoft EDGE and it displays correctly. I have searched for possible solutions and tried them all like using/on and off excelerator, letting Firefox chose size and colors of sites, turned off Noton etc. I posted another question here but no replies or looks so maybe I did something wrong so I will try to post again. I have W10 fully updated and Firefox too up to date. I understand I could use Edge but never had to and prefer to use Firefox as I have before. any suggestions would be appreciated or where I can report a possible issue with Firefox. I have attached a sample. thank You

Asked by OldBob2 2 weeks ago

Answered by OldBob2 2 weeks ago

  • Solved

Firefox Sync Login Issue

I did a clean install of Windows 10 on a larger SSD for my laptop. After installing my Bitdefender AV and firewall software I installed Firefox latest version. I cannot l… (read more)

I did a clean install of Windows 10 on a larger SSD for my laptop. After installing my Bitdefender AV and firewall software I installed Firefox latest version. I cannot login to sync my account. My email address keeps getting rejected with the message: “Mistyped email? *name@domain*.com does not offer email”. It is the same email that I have used to sync Firefox across all my devices and Win 10 PC’s. It is a domain we bought or registered for a private email service. It is the same email I used to create this account using Firefox on my iPad to make this bug report. Firefox is allowed thru the firewall, but many Windows sub programs are not. I did reboot several times after install with the same result. Currently not running any extensions as I haven’t tried to install them without sync. Is there some windows service or sub program I need to unblock? Never had this issue on any other device or PC when trying to sync. Any suggestions appreciated thanks!

Asked by Digimage 2 weeks ago

Answered by Digimage 2 weeks ago

  • Solved

Cannot log into my Quickbooks account.

Since Friday i cannot log into my Quickbooks account using Firefox. All other browers work fine when trying to log in. My default browser is Firefox. SO this is totall… (read more)

Since Friday i cannot log into my Quickbooks account using Firefox. All other browers work fine when trying to log in. My default browser is Firefox. SO this is totally frustrating.

The error message i receive is:XML Parsing Error: no root element found Location: https://accounts.intuit.com/app/sign-in?app_group=QBO&asset_alias=Intuit.accounting.core.qbowebapp&iux_tests=49561:8:119104&state={%22queryParams%22:{%22locale%22:%22en-us%22}}&app_environment=prod&locale=en-us Line Number 1, Column 1:

Asked by eugenefaber 4 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Website thumbnails will not display

On websites, thumbnails will not display but appear instead as white boxes with small blue question marks. I am using a two year old ipad and my internet speed is 180. T… (read more)

On websites, thumbnails will not display but appear instead as white boxes with small blue question marks. I am using a two year old ipad and my internet speed is 180.

This is a new bug, as of today.

If I click on each thumbnail the image displays just fine, but that is not ideal.

On a reddit forum, someone suggested typing about:config into the search bar but nothing happens when I do that.

Any ideas?

Asked by azehav 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Weird Firefox behaviour

Trivial example of "weird" behaviour: I have an Adobe Reader window open and a Google Chrome window open on my screen. I click on Firefox to open another window and both… (read more)

Trivial example of "weird" behaviour:

I have an Adobe Reader window open and a Google Chrome window open on my screen. I click on Firefox to open another window and both the Adobe and the Chrome windows are removed from my screen. No tiling. Just moved away. I can get the Adobe and/or Chrome window back, but then Firefox "disappears." This makes Firefox unusable for me. I have NOT changed any of my Firefox settings in probably years. Help please.

Asked by Catherine Macken 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

unable to print a google sheet document, download the document to a .pdf or e-mail the document

I'm not sure if this is a FireFox issue or a google glitch, but here goes. Please give me direction on how to correct the above mentioned problems. Thanks in advance for… (read more)

I'm not sure if this is a FireFox issue or a google glitch, but here goes. Please give me direction on how to correct the above mentioned problems.

Thanks in advance for your time.

 Mary

Asked by redmanfamily2 2 weeks ago

Answered by redmanfamily2 2 weeks ago

  • Solved

refresh/reload feature needs to be changed

Lately I've had to reload/refresh pages more frequently because of download issues. In order to the in FF I need to press the F5 key. To do the same thing in either Edge … (read more)

Lately I've had to reload/refresh pages more frequently because of download issues. In order to the in FF I need to press the F5 key. To do the same thing in either Edge or Chrome all I need to do is right click and a little popup screen shows me the reload/refresh right there. Much more convenient to use. FF should use a similar technique.

Asked by arejfour 2 weeks ago

Answered by TyDraniu 2 weeks ago

  • Locked

Firefox not allowing me to respond on my own blog

bold text I am getting more annoyed by the minute...very annoyed, and no one is helping me. Firefox, for whatever idiotic reason, is not allowing me to respond on my … (read more)

bold text I am getting more annoyed by the minute...very annoyed, and no one is helping me.

Firefox, for whatever idiotic reason, is not allowing me to respond on my own blog. I've just about had enough of all this nonsense. No one seems to want to fix the problem!

This is not good enough....

Asked by lee.george 2 weeks ago

Last reply by James 2 weeks ago

  • Locked

Firefox will not allow me to respond on my own blog

bold text I am fed up with all this nonsense! I still can not respond to comments on my own blog. This is not good enough!!! It's taking far too long for this issue to… (read more)

bold text I am fed up with all this nonsense! I still can not respond to comments on my own blog. This is not good enough!!! It's taking far too long for this issue to be fixed.

I have no idea what next to do! Maybe I'll just throw my computer away! Yes...I am angry.


Why can't I post a response on my own blog?????? Why is everything so difficult????

Asked by lee.george 2 weeks ago

Last reply by James 2 weeks ago

  • Solved

I can only put 5 digits out of 6 to create 2FA.

So basically, I'm trying to add a 2FA code, homever when I scanned the code using google authenticator, everything went normal. Homever, when I try to put in the code, fi… (read more)

So basically, I'm trying to add a 2FA code, homever when I scanned the code using google authenticator, everything went normal. Homever, when I try to put in the code, firefox only lets me put 5 digits but not 6. Any solutions?

Asked by TomeQ_537 2 weeks ago

Answered by TomeQ_537 2 weeks ago

  • Locked

Unable to log in to AT&T using Mozilla browser

duplicate of /questions/1489982 thread I have the latest Mozilla Firefox download after uninstalling the prior version and re-downloading the latest on my windows 10 PC … (read more)

duplicate of /questions/1489982 thread

I have the latest Mozilla Firefox download after uninstalling the prior version and re-downloading the latest on my windows 10 PC 3 times. I did this after my sign in to AT&T web mail failed to allow me to sign in. I had cleared cookies and cache. I get a window from AT&T saying "somethings gone wrong and try resetting your WiFi" when signing in. I am able to use the Mozilla browser to get to other websites including Yahoo or AT&T. I talked to AT&T and they had me sign into my webmail using MS edge. No problem, and also using MS explorer browser. They said Mozilla browzer was the problem. Anyhelp on solving this will be appreciated.

Asked by Bob9754 2 weeks ago

  • Locked

firefox desktop does not show IRS form filler correctly 2024

the IRS has free tax form filler that I have used for years. This year (tax year 2024) the page for the filler does not show correctly. most lines overlap and cannot fi… (read more)

the IRS has free tax form filler that I have used for years. This year (tax year 2024) the page for the filler does not show correctly. most lines overlap and cannot fill in fields. I emails IRS and they say it is the browser issue---clear your cache..I did and not luck.. I did try EDGE and they show correctly. I have w10 fully updated on my laptop. anyone else have this issue and how do I fix..I prefer Firefox.

Asked by OldBob2 3 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago