Firefox Support Forum

These websites won't play audio or video in Firefox 110.0.1, they work in Chrome 110.0.5481.177

https://www.vrt.be/vrtnu/livestream/audio/stubru/ When I click the Play button I get an error "Oops, something went wrong, error code 200" which seems to be a general error code. In Chrome the music starts playing instantly.

https://f1tv.formula1.com/ I have a subscription but video won't play. I can press the Play button, sometimes I see a preloader but the screen stays black, no audio or video. In Chrome the content just starts playing, be it live or recorded content.

Steps I took to get audio/video working inb Firefox, but to no avail:

run above websites in private tabs download Firefox again and run it from its folder in Downloads start Firefox in Troubelshoot mode start Firefox in Troubleshoot mode and Refresh Firefox disabled / enabled Plugin Widevine Content Decryption Module provided by Google Inc disabled / enabled Play DRM-controlled content in Settings disabled / enabled Enhanced Tracking protection disablde / enabled allow media autoplay

In other discussions it was opted to remove the PulseAudio config by running the below command and rebooting rm ~/.config/pulse/*

Any help to get this working again would be greatly appreciated!

bold text I need to save all of my bookmarks and history so I can add them back in after wiping and reinstalling Windows 10 and then reinstalling Firefox on my computer. How do I do that?

Good morning, I have strange issue. Websites on my Manjaro Linux (GNOME desktop enviroment, using Wayland and Xorg) are not displaying correctly. Sometimes there are white fonts on white background-color, sometimes black fonts on black background. Sometimes where the bg should be white, it is black. I have Firefox Sync between my firefox browser on Windows 11 and Manjaro. Every setting in both browsers are the same. I tried to follow the instructions, like removing history, cache, cookies, turning off hardware acceleration etc. I just have no idea what to do now.

My USB connected mouse no longer scrolls in Firefox. The mouse is working correctly in other programmes eg: Thunderbird and other web browsers. Can you sugest possible solutions please. I am using the latest Firefox update with the latest available windows 10 update . Many thanks Keith Carpenter

I recently reset my password for my Walmart account. After doing this, I logged out and attempted to log back in.

Strangely, the log in page appeared more as a "create account" page, that is to say, it asked for an email, my full name, and to create a password.

I called support while still sitting on the page, we reasoned that if I tired to "create account" with my existing email that I was using, logically, i would get an error saying that I already had an account using that email, so I continued and to my surprise--I logged in.

However, I cannot view any of my personal information, nor the items I had saved in my cart or any type of payment information.

Mind you, I had an conflict with the Feb update to Firefox and Walmart which was similar except that I can see the image of a cart on the cart and purchase history page, at that time there were no images, but it seemed to sort itself out over a couple of hours.

As with that error, I logged into Walmart with Chrome, using the new password and am able to view all my information. I can also log into the ap with my new password, and view all my information. I simply can't log into it with Firefox and see anything, it's almost as if did create a new accoiunt, except that I can log in with the new password and view all my information in Chrome and the ap on myh phone.

To sum it up, I changed the password in Firefox, the new password works in all three cases except in Firefox I cannot view my personal information.

I do not have a screenshot of the page when I first tried to log back in with Firefox, though it was odd and somewhat unexpected.d The only way to change my password now is in Chrome, or the ap, so I cannot say if that screen would appear again or not or what would happen.

Nevertheless, I understand that Walmart.com has become a "known issue" for a lot of people. I contacted, supposedly, their IT support and was told that it would probably fix itself, more or less.

Still, I thought to post this just in case.

Thank you.

Hi everyone.

Since updating to the latest version of Firefox, I can't see anything displayed on the Youtube website.

When I open a tab and navigate to Youtube, I can see faint grey placeolders in the background, but no images or text (screenshot attached).

Does anyone know why this is happening?

Thanks.

Locking this thread.
Please continue here: [/questions/1406405]
please send the procedure to delete permanently my hotmail account

Locking this thread.
Please continue here: [/questions/1406405]
how do I permanently delete the hotmail account ?

Hi Mozilla, I subscribe to the videopass on motogp.com. I recently went on to renew my subscription but couldn't proceed because of the following message. "Sorry, we are unable to proceed with your purchase as we have detected that the billing address does not match your location" My profile location is "The United Kingdom of Great Britain and Northern Ireland", but my billing location is "United Kingdom". They are apparently two different locations according to the website. I must add, these locations are from a dropdown menu so I cannot change them. I emailed motogp and their tech people reckon either my browser (Firefox) or my internet provider (Sky) could be having a conflict with the payment platform. What do you think? Personally, I think It's the website's problem but any advice would be helpful. This is the first time I have tried to renew, usually I just let it auto-renew. Regards,

Steve.

Firefox v109.0.1 opensuse tumbleweed linux 6.1.12-1-default x86_64

I have been trying to get a "media print" to format as I wish it to do so by using the widows and orphans CSS rules (among others). So far, regardless of the values assigned, the resulting print output still has widows and orphans.

Are those rules actually implemented in Firefox?

I subscribe to Gardener's World which provides links to videos for some topics. Clicking on some links gives an instant view of the target page but immediately reverts to a blank screen, although the link address is still shown. I was not sure whether to report this as a crash, but most of the time I'm trouble-free.

I've been getting funny glyphs on my google engine searches. See png. Turning off add ons and reinstalling software doesn't seem to clear the issue.

The funny text when copied and pasted is revealed to be the actual text it was supposed to be.

This is very very weird... and its only on firefox, no issue for chrome or safari. Happened just a few days ago. Don't remember installing anything. Could be malfare from a font site?

Hi. After recent update I started to see issue where blue/white border is present when clicking web site elements. Ususally this kind of border is present if you select elements via keybaord but in this case it's present when clicking elements with mouse. It usually stop doing this if I close and reopen FF but not for long. Example is in posted screenshot. I have not altered my settings in any way.

Scroll wheel not working at all -but only on firefox (windows 11) I tried disabling the smooth scrolling option in logi options+ app but the issue was not resloved

The issue only resolves when starting Firefox Browser with the Troubleshooting mode, any idea what is the cause of this problem, and how can I fix it?

I have just updated Firefox, and I am not able to scroll at all. My mouse wheel does not work and the mousepad scrolling does not either, but I am still able to scroll by pressing down the scroll wheel (image below). I am able to scroll on all other applications and I was able to scroll on the 'Which topic best describes your question?' mini-menu, I'm just not sure why I can't do it on here. Thanks!