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How to get Content Types Back in Applications

Many file types are no longer listed under Settings > Applications>Content Type at about:preferences#general. I used to be able to click on a file in an email like … (read more)

Many file types are no longer listed under Settings > Applications>Content Type at about:preferences#general. I used to be able to click on a file in an email like a Word or Excel document, and it would come up on my screen. Now Firefox asks me to Save them. I don't want to automatically save files without first looking at them. How can I get those file types in the Application list again?

I have attached a pic of the file types I have left to chose from. There used to be a lot more. How can I get back all the missing choices I have had there for years?

Asked by mishasarkpetsitting 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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Access to REI denied on Firefox WHY?

Please explain: Access Denied You don't have permission to access "http://www.rei.com/user/login" on this server. Reference #18.f697c68.1648515585.37d0ad20 … (read more)

Please explain: Access Denied You don't have permission to access "http://www.rei.com/user/login" on this server.

Reference #18.f697c68.1648515585.37d0ad20

Asked by xueshg12 6 months ago

Answered by xueshg12 6 months ago

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how can I add content type .docx to General->Applications so I can print in yahoo preview pane

I want to be able to print my .docx files without saving them first. I went to General and Applications. .docx is not in the list, so I'm unable to select how it hand… (read more)

I want to be able to print my .docx files without saving them first. I went to General and Applications. .docx is not in the list, so I'm unable to select how it handles these files. How do I add .docx to the list of content types?

Asked by shannon_k_shaffer 6 months ago

Answered by AliceWyman 6 months ago

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Gmail won't switch accounts

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily. In the past few weeks, though, wh… (read more)

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily.

In the past few weeks, though, when I try to switch from my primary account to the others, it just defaults back to the primary. I've purged the cache, I've signed out and signed in. This does not happen on Chrome, just Firefox, which is why I've brought it here.

If I change the URL of the mailbox

https://mail.google.com/mail/u/0/#inbox

to

https://mail.google.com/mail/u/1/#inbox

It will take me to another mailbox. I can then change that number to get to the others. But it shouldn't be that way. So ... what is going on? How do I fix it?

Asked by randee1 5 months ago

Answered by randee1 5 months ago

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How to stop fire fox from attempting to download update 99? I am on limited amount of download time.

bold text' I need to stop firefox from attempting to download update 99 because it will not download it and it is taking up too much of my internet metered download time.… (read more)

bold text' I need to stop firefox from attempting to download update 99 because it will not download it and it is taking up too much of my internet metered download time.'I have taken it off of automatically download updates,but it still pops up a message every day.

Asked by Dunbar 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

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Version 100 on Mac

I read that with version 100 on the Mac there will be some problems with some web pages like my bank can you tell me if this has been fixed or not, if not I don't want to… (read more)

I read that with version 100 on the Mac there will be some problems with some web pages like my bank can you tell me if this has been fixed or not, if not I don't want to go past version 99. Thanks for all help Michael Whitecotton

Asked by mdwhiteco 5 months ago

Answered by James 5 months ago

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Profile problem

Running 98.02, Windows 10. Firefox keeps opening without all my tabs and other personalized information. Just a single tab or maybe 2 that have nothing to do with me. … (read more)

Running 98.02, Windows 10. Firefox keeps opening without all my tabs and other personalized information. Just a single tab or maybe 2 that have nothing to do with me. If I go to about:profiles, one of the profiles listed will (so far) have my lost information. When I recovered the first time, I quickly created a profile if the current, good configuration. However, now when the problem recurs and I go back to that profile I created, Firefox is once again a single tab of a URL I've never seen. I'm afraid I will lose everything!

BTW the first symptom was that when I clicked on a link in email (Outlook 2021), the link opened in a new Firefox window, not a new tab of the current window. This, despite telling Firefox not to do that in Settings and checking about:configuration to make sure it would not occur.

-Rick Exner

Asked by Rick Exner 5 months ago

Answered by Rick Exner 5 months ago

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How I can safely remove the “SaveFrom.net Helper” bookmark tab which has high jacked my Firefox Bookmarks.

Unfortunately, I downloaded “SaveFrom.net Helper” without reviewing it. Since downloading it I have been receiving a alerts from “McAfee WebAdvisor” about “dangerous page… (read more)

Unfortunately, I downloaded “SaveFrom.net Helper” without reviewing it.

Since downloading it I have been receiving a alerts from “McAfee WebAdvisor” about “dangerous pages blocked”.

I was able to remove the “SaveFrom.net Helper” add on in Firefox, but am unable to remove the “Savefrom.net Helper” bookmark tab which has high jacked my normal Firefox Bookmarks.

I can no longer easily see my Firefox Bookmarks and have to keep opening the Firefox Application Menu, then select Bookmarks, then select Manage Bookmarks in order to see my bookmarks.

Can you please advise how I can safely remove the “SaveFrom.net Helper” bookmark tab which has high jacked my Firefox Bookmarks.

Asked by Philip47 6 months ago

Answered by Philip47 5 months ago

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Firefox is being updated by another instance

Hello, i facing the problem that firefox goes to infinite update that never end. This consumes my CPU a lot higher that usual (even often reach 100%). I'm tired of this p… (read more)

Hello, i facing the problem that firefox goes to infinite update that never end. This consumes my CPU a lot higher that usual (even often reach 100%). I'm tired of this problem that i many time reinstall and refresh(reset) the firefox

Asked by MRA 6 months ago

Answered by MRA 5 months ago

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Unable to launch Firefox after update install to version 98.0.2

I have an iMac that is a decade old. Running macOS High Sierra version 10.13.6 That is as updated as I can get on this processor. I had a normal "there is a newer version… (read more)

I have an iMac that is a decade old. Running macOS High Sierra version 10.13.6 That is as updated as I can get on this processor.

I had a normal "there is a newer version of Firefox available" update alert, so relaunched Firefox to update. So on Monday 4th April NZ time i got the update. As usual I got the message [in a dialogue box]: Close Firefox. A copy of Firefox is already open. Only one copy of Firefox can be open at a time.

So far, normal. I closed Firefox, then relaunched. Same message. Did a logoff on my computer - same thing Did a full shutdown, login - same message. I got a bit radical - I dumped Firefox, deleted Trash. New installation (version 99.0.1) Same message;Close "Firefox. A copy of Firefox is already open. Only one copy of Firefox can be open at a time."

Currently using (newly installed) Edge for Mac, until this problem can be sorted; I hope it is brief, I have used Firefox for most of the years I have had a computer.

Asked by gordon.bowers 5 months ago

Answered by gordon.bowers 5 months ago

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Firefox failed to update after compatibility.ini modification

Hi! When Firefox 96.0 rolled out on my machine, I was surprised to see my old Firefox Quantum theme default to dark. I did not enjoy this new behavior, so I tried to down… (read more)

Hi!

When Firefox 96.0 rolled out on my machine, I was surprised to see my old Firefox Quantum theme default to dark. I did not enjoy this new behavior, so I tried to downgrade to 95.0.2. After installing it, Firefox told me it couldn't load the user profile, as it was used on a newer version of Firefox.

I have no idea where exactly I read this, but some website contained an instruction to erase compatibility.ini and that would allow me to use the profile on older versions. Tried that and it actually worked. I did notice that, when Firefox tried to update, it would say it failed. I was hoping that, once I find a solution to the forced dark mode and I update Firefox, the problem would go away.

Fast forward a few weeks, I found AutoConfig and browser.theme.toolbar-theme option in about:config. So I updated Firefox manually and applied AutoConfig and my original problem was gone.

Fast forward more weeks, there is another update for Firefox. And Firefox was still unable to automatically update. So I tried reconstructing compatibility.ini, which I did fully. But Firefox still won't update.

At this point, it's been like 3 months with a crippled user profile and I must say I'm tired of updating Firefox manually.

Is there any way I can fix this profile? If not, what exactly should I copy over so all my preferences, cookies, addons and themes get carried over to a new one?

Asked by alexasergiu03 6 months ago

Answered by alexasergiu03 5 months ago

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Firefox using 50% of CPU

Since at least last week (3/28/2022) Firefox has been running in the background utilizing at least 50% of my CPU, hurting performance in my PC games. I've checked settin… (read more)

Since at least last week (3/28/2022) Firefox has been running in the background utilizing at least 50% of my CPU, hurting performance in my PC games. I've checked settings and "About Mozilla Firefox" and both say "Firefox is being updated by another instance". Ending the process doesn't close the browser, and it will usually function fine for a little while, before resuming again.

Asked by CJ1998 5 months ago

Answered by cor-el 5 months ago

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Inappropriate sharing of tabs between personal and work computers

I have two computers, one for personal use and one for business. Somehow the tabs between the two computers are being shared and I cannot disable it. Both browsers are si… (read more)

I have two computers, one for personal use and one for business. Somehow the tabs between the two computers are being shared and I cannot disable it. Both browsers are signed into different Firefox accounts, Sync is turned off on both, and there are no connected devices. Yet despite that, when I go to one computer, it pops up a Firefox icon (see attached) in the taskbar that lets me open the tab open on the other computer. This is incredibly frustrating and Firefox should not automatically share this information, and should not make it so difficult to disable.

Asked by ericrlazear 5 months ago

Answered by cor-el 5 months ago

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"opt out of firefox platform" message

Periodically I see a story or article that has a "share this" option. When I click on the share button this message pops up: "User opted out of platform: The action attem… (read more)

Periodically I see a story or article that has a "share this" option. When I click on the share button this message pops up: "User opted out of platform: The action attempted is disallowed, because the user has opted out of the Facebook platform." Huh? How does one opt in?

Asked by RealGomer 5 months ago

Answered by Zian 5 months ago

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notifications on my destop

Hi Support help! In the last few days or so it seems these notifications are showing up after I log off and the computer goes to sleep. When I wake up the notifications a… (read more)

Hi Support help!

In the last few days or so it seems these notifications are showing up after I log off and the computer goes to sleep. When I wake up the notifications are showing in the right side of my Mac.

Now today they are even more aggressive and stacking up.

I've managed my Apple security settings and activated the natural firewall that comes with my Mac.

My Mac is up to date with latest operational systems.

My Firefox browser form Mozilla is up to date.

I've never experienced this problem previous and I've been using Mac since 2005. I upgrade every few years. and my latest Mac computer is about a year 1/2 old.

I have no other issues with my computer or my browser, Firefox.

I've been troubleshooting this through Mozilla support and have no add-ons or newly installed plugins.

I have no plug ins installed.

I've looked at my Firefox security settings and I did not have the pop-up blocker on but I'm not experiencing any issues with pop ups per se and I use Adobe creative cloud and have many other sites I use that have pop up window to enter data and perform functions so I'm not going to set it to cause me problems getting my work done since that is not even the issue here.


This concern is a notification that keeps showing up and I started by clearing my cache space On Mozilla Firefox privacy settings.

Now I'm asking to see if there is something else I can do to stop this notifications form happening. Its likely a simple answer I simply over looked?

When I go into my notifications on Apple Mac notifications are allowed and in many cases I need them but in this case as this recent events of odd spammy notifications on Firefox I don't need them unless they are real and I need to do something.

I did not click on any of them or try to open them.

These notifications describe needing to stop viruses, my computer is at risk, urgent with red caution symbols and other urgent notifications. My Mozilla Firefox account does not show anything like that and all my security updates are done for Firefox.

Help, please? Is it something obvious or am I needing to take certain actions?

I've cleared the Firefox cache in accessing info on the settings. And when I send this I will close and restart my computer.

Maybe nothing but a few days ago doing research I clicked a article that seemed fine in my search results but it took me to a completely different page and it asked to allow or not allow notifications. I clicked away form the page by closing out the tab.

They could be related but I haven't figure out how to stop it. Thanks in advance.

Arigato, Namaste.

Asked by chinarosy 5 months ago

Answered by Bithiah 5 months ago

  • Solved

Web page doesn't load normally

I don't understand why FitnessBlender.com looks all out of wack, it has been like this for as long as I can remember. Font is all crazy and overlapping, hard to even navi… (read more)

I don't understand why FitnessBlender.com looks all out of wack, it has been like this for as long as I can remember. Font is all crazy and overlapping, hard to even navigate the page. Have also noticed FF is loading everything slowly lately especially FB, which eventually stops loading as you scroll through the feed. I have cleared my caches etc to speed it up but has gone back to being slow. I have loved the concepts available with FF and hate to stop using it but it has become annoying.

Asked by Terri 5 months ago

Answered by cor-el 5 months ago

  • Solved

Require password for firefox settings

I'm trying to make it so I can require a password to open firefox settings menu. I'm not talking about primary/master password settings for sites, I mean clicking setting… (read more)

I'm trying to make it so I can require a password to open firefox settings menu. I'm not talking about primary/master password settings for sites, I mean clicking settings from the upper right three bar requires a password.

I'm setting up a laptop for my daughter, and I don't want her to be able to fiddle with them, and all google will show is the master PW thing that has nothing to do with what I'm trying to do

Thanks in advance

Asked by Evil_J 5 months ago

Answered by cor-el 5 months ago