Showing questions tagged: Show all questions
  • Solved

Youtube does not work

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help u… (read more)

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help us build a feed of videos you'll love."

But it will not respond when I attempt to search anything.

Asked by Barry Soetoro 6 days ago

Answered by Rustler40 14 hours ago

  • Solved

It is hard to function without multiple tabs. I have to open multiple windows instead. The window goes to individual sites rather than opening a new tab. I have used firefox for YEARS. Must I change browers to have this function?

I lost the ability to browse using multiple tabs. I have to open multiple windows because the browser automatically goes directly to the site rather than a new tab. I've … (read more)

I lost the ability to browse using multiple tabs. I have to open multiple windows because the browser automatically goes directly to the site rather than a new tab. I've used firefox for YEARS. Must I change browsers to have this feature?

Asked by Freedom1 20 hours ago

Answered by jonzn4SUSE 19 hours ago

  • Solved

Sync with IOS

I have been using Firefox for a long time without any problem. An update was loaded onto my laptop and now when I try to sign on through my iPhone when I go to menu, ther… (read more)

I have been using Firefox for a long time without any problem. An update was loaded onto my laptop and now when I try to sign on through my iPhone when I go to menu, there is no selection to sign in. And as a result, I am pretty much dead in the water.

Asked by Bill Shallbetter 1 day ago

Answered by Denys 1 day ago

  • Solved

ups.com tracking services not working on Firefox

Hi! What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687… (read more)

Hi!

What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687&loc=fi_FI&requester=QUIC%2F/ The response in Finnish is always: "Emme voi suorittaa seurantapyyntöäsi tällä hetkellä. Yritä myöhemmin uudelleen." A quick and dirty translation is: "We cannot execute your request right now. Try again later".

This is an everlasting problem. But try the exactly same link on Chrome or Edge, and it works fine.

Best regards, Tom Lindeman Helsinki, Finland [edited email from public community support forum]

Asked by tom.lindeman 4 days ago

Answered by Denys 3 days ago

  • Solved

play games

I don't understand my screen comes up with Firefox then tells tells me to sign in with Mozillo I have no idea how to do that

Asked by Noelene Francis 1 week ago

Answered by Denys 1 week ago

  • Solved

firefox & youtube tv

for some reason my youtube tv claims it needs to be updated so can not watch tv in settings it claims to be the latest version 115.29 but google claims it is 144.01… (read more)

for some reason my youtube tv claims it needs to be updated so can not watch tv in settings it claims to be the latest version 115.29 but google claims it is 144.01 so have no clue how to update if that is why I can not watch tv trying to ask mozilla is pointless with there b/s excuses which is part of firefox

Asked by Libra925611 3 weeks ago

Answered by Libra925611 2 weeks ago

  • Solved

Firefox cannot be used on too many sites

Hello, you keep coming up with new and different ways to use Firefox, but you are not able to fix it to where Firefox can be used with too many websites. I am constantly… (read more)

Hello, you keep coming up with new and different ways to use Firefox, but you are not able to fix it to where Firefox can be used with too many websites. I am constantly having to use Microsoft Edge to connect to Hulu and The Hartford Ins. Co., just to name two which I use frequently. I don't like it, especially the problem with Hulu, which I use a lot, being retired. There are several other websites with which I have problems when I use Firefox, but can't think of them right now because I use them much less frequently.

I would be eternally grateful if you could get those problems fixed once and for all. Oh yeah, I do contribute do Mozilla once or twice per year.

Thank you, Gabrielle Pine [email address]

Asked by ppgminark 2 weeks ago

Answered by Denys 2 weeks ago

  • Solved

Mozilla message says I'm running Win 10, but my system says Win 11

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United State… (read more)

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United States (estimated) / Thursday, Oct 23, 2025.

Does Firefox think I'm using Win 10??? I checked my computer and it verifies that I am running Win 11 with all updates.

Call me confused. Or is this a non-issue? I ask because I'm trying to get into a member website and after I login, it takes me to a page that is for new signers ... not an existing member. Has happened several times.

Thanks,

Ron

Asked by rondahlgren 3 weeks ago

Answered by James 2 weeks ago

  • Solved

My Firefox account is not working even though my password is correct

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't un… (read more)

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't understand what I need to do next or where to write the required information.

Please guide me step-by-step so I can reactivate my account. I am using a mobile device.

Thank you for your help.

Asked by Raha Khan 3 weeks ago

Answered by Kiki 3 weeks ago

  • Locked

Sync issue - "This profile was previously synced to a different account"

"This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in usin… (read more)

"This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using xxx@xxxx.xxx, create a new profile."

So I deleted my old mozilla account since I abandoned the email that it was linked to, but when I tried to sync with my new account I get this. Is there anyway to do this without having to make a new profile?

I tried making a new profile and copy and pasting my profile into the new one, but still get the same pop up. I guess there's something in my profile that says it's been synced before, is there anyway I can find that and delete it or change it?

Asked by SuMo Bot 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago