After most recent update, Firefox Home no longer loads on new tabs.

Firefox on macOS. After most recent update, when I open new tabs I get Oops, something went wrong loading this content. Refresh and try again I went to settings to make … (read more)

Firefox on macOS. After most recent update, when I open new tabs I get

Oops, something went wrong loading this content. Refresh and try again

I went to settings to make sure Firefox Home was the default loaded on New Tabs, which it is. How do I fix this?

Moderator note: This question has been edited to correct the formatting and correct the OS mention.

Solved 3 18

Firefox VPN Not Appearing.

When I opened up my Firefox this evening, I was greeted by a message stating that I now had access to Firefox VPN with version 150. When I opened up the link showing me h… (read more)

When I opened up my Firefox this evening, I was greeted by a message stating that I now had access to Firefox VPN with version 150. When I opened up the link showing me how to activate it, I noticed I never got a popup on my browser stating to turn it on. Later when going through the instructions it recommended I try to add it from my toolbar but it was not there either. I am not sure if this was a bug or not but I am really excited for this feature and would love to test it out as soon as possible!🫶

Solved 1

Why doesn't Firefox VPN work with Pandora Music?

Dear Firefox. I've now got 2 VPNs. One's called Proxy VeePN (that's how it spells it!) and the other one's your new one. Proxy VeePN lets me use Pandora Music. Your o… (read more)

Dear Firefox.

I've now got 2 VPNs. One's called Proxy VeePN (that's how it spells it!) and the other one's your new one.

Proxy VeePN lets me use Pandora Music. Your one doesn't. Pandora can tell I'm in England on your one, it can't with Proxy VeePN (it thinks I'm in Switzerland, pretty sure.)

Why doesn't your one work with Pandora? I haven't tried it with anything else yet but then I really only use a VPN for Pandora Music anyway. Sometimes there's a couple of American games I play, but mainly Pandora. Why is it Proxy VeePN works with Pandora and yours doesn't?

Yours respectfully,

Chris, Windows 10 user cos I can't afford to buy a new computer that works with Windows 11 (I know there's a registry hack but I don't think this one's fast enough anyway, was designed for XP and tends to die a death with 10, let alone 11! Too slow. The computer, not its owner!)

Yours puzzledly,

Chris.

Solved 2

Search Bar Behavior Change

It used to be that when entering a search term in the search bar, you could use the arrow keys to select the search engine before pressing enter to make the experience en… (read more)

It used to be that when entering a search term in the search bar, you could use the arrow keys to select the search engine before pressing enter to make the experience entirely from the keyboard. Now, one must use the mouse to select the engine to be used. It also does not revert to the default search engine after executing the search.

I attempted to set *browser.urlbar.scotchBonnet.enableOverride* to false, and that did not work. I noticed that I had been involuntarily enrolled in an experimental study: Address Bar Update Rollout v1•rollout Address Bar Experience Update which may be the cause of this unwelcome behavior change. If exiting out of that study is possible to restore the previous functionality, please advise how to achieve this.

Please advise how to bring back this work flow efficiency.

(I am not referring to the address bar.)

Solved 4

Lost bookmarks and history

After installing Mozilla on my mobile phone and syncing with my laptop all my bookmarks and history are GONE from my laptop. When attempting to restore them, following yo… (read more)

After installing Mozilla on my mobile phone and syncing with my laptop all my bookmarks and history are GONE from my laptop. When attempting to restore them, following your suggested instructions, no dates appear when clicking the restore function. Deleted Mozilla from my mobile phone, still no good. Do I need to recreate all my bookmarks again?! How? When attempting to bookmark a new site it does NOT bookmark! No new history is showing either! Very disappointing, should I just return to windows again after years and years with Mozilla? Andrew S

Solved 3 1 9

My Fairfax browser crashed yesterday and all of my thousands of bookmarks have been erased. Additionally, even the stored backup copy was erased yesterday.

While launching Firefox VPN browser all of my bookmarks were erased. Additionally, my backup copy of my bookmark records was also deleted. I have not been able to reboot … (read more)

While launching Firefox VPN browser all of my bookmarks were erased. Additionally, my backup copy of my bookmark records was also deleted. I have not been able to reboot or restore the system. I need help.

Solved 5

DeepSeek resets the language to English

Hello. I have a problem with the chat.deepseek.com website - every time I launch the browser, the language settings are reset from the system (or Russian) language set ma… (read more)

Hello. I have a problem with the chat.deepseek.com website - every time I launch the browser, the language settings are reset from the system (or Russian) language set manually to English. Interestingly, this problem only occurs in Firefox, while other browsers work as expected. Additionally, the test profile created again also works properly. What I have done: 1. Reinstalled the browser, but it did not help 2. Deleted the folders responsible for Local Storage in the profile folder - didn't help 3. Cleared the cookies - helped until the first restart, then it was the same. History is enabled, and cookies are not cleared when the browser is closed. How can I solve this issue without deleting my profile? I don't want to lose my bookmarks, passwords, and website settings. Thank you in advance for your assistance.

Locked 3 18

Change Firefox back to asking for password instead of windows credentials.

When I want to view passwords Firefox is asking windows credentials which I don't have. Now I can't get access. It used to ask for my Firefox password what happened. … (read more)

When I want to view passwords Firefox is asking windows credentials which I don't have. Now I can't get access. It used to ask for my Firefox password what happened.

Solved 4 90

Sign into VPN

I love that you ask us to be nice! I have one bumper sticker on my car and it says: Just Be Nice. I'm stuck signing into VPN. My email address is shown when I click on V… (read more)

I love that you ask us to be nice! I have one bumper sticker on my car and it says: Just Be Nice.

I'm stuck signing into VPN. My email address is shown when I click on VPN in the menu bar but there's no on/off toggle. I click Get Started, it says "Signed in Successfully! Next: Turn on VPN" — but there's no place to do this. It says "Go to the open panel" – what is an open panel? There's an x in a dark circle next to the VPN in the menu bar. It feels like a continuous loop and I'm getting nowhere – that I can tell.

Thanks for your help!

Solved 1

Why do default Amazon searches append a seemingly non-Mozilla affiliate tag to the url?

Searches using the provided Amazon search feature found in settings will always have "tag=admarketus-20" in the url. Example: https://www.amazon.com/s?tag=admarketus-20&a… (read more)

Searches using the provided Amazon search feature found in settings will always have "tag=admarketus-20" in the url. Example: https://www.amazon.com/s?tag=admarketus-20&ref=pd_sl_ [bunch of letters and numbers] &mfadid=adm&k= [search query] Now, if this were an affiliate tag for Mozilla specifically, I would understand, but googling the "admarketus-20" tag turns up posts showing that users on various other browsers (Vivaldi, Opera, Chrome) also reporting seeing this tag popping up in their searches too. I wondered if this was due to malware, but I did a fresh Firefox installation on a newly installed Win10 machine and it happens there too. Who/what is this tag for?

Solved 1 27

Sync problem between firefox on iOS and desktop

Hi everyone, I’ve been experiencing synchronization issues with Firefox lately. Current situation: Tabs sync correctly between devices, but bookmarks and passwords no lon… (read more)

Hi everyone,

I’ve been experiencing synchronization issues with Firefox lately.

Current situation: Tabs sync correctly between devices, but bookmarks and passwords no longer sync between my iPhone and my computer.

I’ve also considered an issue with profiles, I currently have three Firefox profiles:

  • default-release (currently in use)
  • default
  • default-release-1

I also used Firefox Troubleshoot Mode (restart with add-ons disabled) to test the issue.

sync-log : The sync-logs show many success-sync entries and only a couple of error-syncs. There are no obvious connection issues (I’m using a shared connection in a rural area). However, bookmarks and passwords are still not syncing properly across devices.

Observed behavior: Sync is active and "functional" Only specific data types (bookmarks and passwords) are affected The issue persists even after signing out and back into Sync, and restarting Firefox on both devices

Checks already done: Sync is enabled for bookmarks and passwords Sync logs mostly show successful operations rather than errors

Hypothesis: A Firefox profile conflict

Question: How can I restore Sync properly without losing my bookmarks, passwords, or other data?

Thank you for your help.

Solved 3 45

Problems using Gmail.

I can open gmail but it does not refresh. If I clear the cache it refreshes the first time only. Sometimes I get a message saying that my account is temporarily unavailab… (read more)

I can open gmail but it does not refresh. If I clear the cache it refreshes the first time only. Sometimes I get a message saying that my account is temporarily unavailable but I can access gmail with no problem on my iPhone, android tablet and with Google Chrome without any problems. Turning off the Advanced Tracking does not resolve the problem.

Solved 4 27

Firefox Unusable Because of Excessive CPU Usage

I've just opened one simple Web site (in addition to Mozilla), and already CPU usage sits at about 20%! Please refer to my recent posts here at "Why is Firefox Suddenly … (read more)

I've just opened one simple Web site (in addition to Mozilla), and already CPU usage sits at about 20%! Please refer to my recent posts here at "Why is Firefox Suddenly Taking Over my CPU?" for the problem description. I'm re-posting simply in hopes that I can "send data" on this one from outside my sandbox. Regards -- jclarkw

Solved 12 63

Firefox profile issues after updating to version 150

I am not a native English speaker, so I used translation. Please excuse any awkward phrasing. I previously updated my Firefox to version 150, but my tabs kept crashing ro… (read more)

I am not a native English speaker, so I used translation. Please excuse any awkward phrasing. I previously updated my Firefox to version 150, but my tabs kept crashing roughly every 5 minutes. To solve this, I tried installing the Firefox ESR version. However, my profile had already been upgraded to the new version format, so ESR could not read my data. I then reinstalled version 150, but now I'm having profile issues again. I can access and launch my old profile through about:profiles, but I can't seem to save it directly as the default profile. I don't want to have to repeat this process every time I restart the browser. Is there a way to transfer all my data (bookmarks, saved passwords, add-ons, settings, etc.) to a new profile that works with the current version? Or, can I downgrade my profile so that ESR can read it? I have tried copying the files from %APPDATA%\Mozilla\Firefox\Profiles, but it didn't work after many attempts. Please help me. I really don't want to set everything up from scratch again. Thank you!

Solved 6

Unable to Have Firefox Permanently Allow the Google Voice browser Use of my Mic + Send Notifications, and "REMEMBER THIS DECISION"

Hi, I've been trying to permanently allow (instead of the default Temporarily Allow) the Google Voice desktop browser permission to use my microphone and send notificatio… (read more)

Hi, I've been trying to permanently allow (instead of the default Temporarily Allow) the Google Voice desktop browser permission to use my microphone and send notifications.

Whenever I open the Google Voice browser in the address bar, there is no option to have Firefox PERMANENTLY allow mic and notifications and REMEMBER THIS DECISION. When I go to into the Firefox settings under Privacy & Security -> Microphone, there are no websites listed in the box in order to allow access.

Is there a way to Permanently Allow the Google Voice website to use my microphone and send notifications and REMEMBER this decision?

Thank you for your advice! Lisa

Solved 2 18

I have used Firefox for many years and hope to continue PLEASE HELP!!

bold textI have used Firefox for many years and hope to continue. I DO NOT USE GOOGLE!! What do you recommend for anti-virus software?? I Paid for Malwarebytes and that… (read more)

bold textI have used Firefox for many years and hope to continue. I DO NOT USE GOOGLE!!

What do you recommend for anti-virus software?? I Paid for Malwarebytes and that started a 4-month nightmare with inconsistent support from the company EVERYTIME I SIGNED ON COMPUTERS SAVED PROGRAMS WORKED DIFFERTLY. I install a free version of Avira same problems I installed a free version of AVG same problems

PLEASE HELP!!

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