Showing questions tagged: Show all questions
  • Solved
  • Archived

youtube video quality not going over 480p

i just last night switched to Firefox and i am loving it! the only issue i have is that YouTube does not seem to be able to go over 480p no other website has this issue (… (read more)

i just last night switched to Firefox and i am loving it! the only issue i have is that YouTube does not seem to be able to go over 480p no other website has this issue (for ex twitch) and if this could be fixed i would never go back to chrome

Asked by biqxed 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Text overlapping on table content

I got this issue when tried to read some API document provided by a marketplace that i have project with. I tried on another browser and it shown normal, not a single tex… (read more)

I got this issue when tried to read some API document provided by a marketplace that i have project with. I tried on another browser and it shown normal, not a single text is overlapping. I've tried some suggestion on another topic to pick No Style on Page Style menu (View -> Page Style -> No Style) but it got more messed up and tried changing font size but still got no improvement. Helpp me pls~

Asked by Gwick 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

google.com won't load

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and… (read more)

The google search bar on the homepage doesn't work, just does an infinite load, the same with google.com. The extensions I have are AVG Online Security, Malwarebytes, and AVG Anti-Tracking. The version is the latest version 116.0.1

Asked by anthonyjshaffer917 7 months ago

Answered by anthonyjshaffer917 7 months ago

  • Solved
  • Archived

YouTube aspect ratio off

I must've accidentally pressed a button last night while I was watching a YouTube video on my desktop, as now the right and bottom edges are cut off when the video is in … (read more)

I must've accidentally pressed a button last night while I was watching a YouTube video on my desktop, as now the right and bottom edges are cut off when the video is in standard mode. Refreshing hasn't fixed the issue, neither has restarting or shutting down my laptop, as it was turned off for 12+ hours and I still had the issue when using YouTube today. It's even an issue in incognito mode, but not an issue if I use a completely different browser. I can't find anything else that has been affected by whatever button I must have pushed. Laptop is a Dell G15, if that's relevant. Would love any tips to fix this.

Asked by rgold96306 1 year ago

Answered by rgold96306 1 year ago

  • Solved
  • Archived

Search suggestion cannot be disabled

I have firefox set up so that it does not suggest anything except for my bookmarks. So when I type in the address bar the only suggestions that come up are my bookmarks,… (read more)

I have firefox set up so that it does not suggest anything except for my bookmarks.

So when I type in the address bar the only suggestions that come up are my bookmarks, no other suggestions.

For example when I need to translate something quick and want to go to the bookmarked page for google translate as soon as I type "trans..." it will suggest the link, Which is what I want and expect and is efficient.

But as has happened before, now I get a random suggestion coming up first so I have type more just to get to the same result otherwise I end up following a link to a suggested site which is at best aggravating.

I checked my seeting and there is one box ticked in the search suggestion settings that I cannot disable. I have tried and it always comes back.

How can I fix this?

Thanks in advance.

Asked by mdamarell 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Firefox Consistently Crashes After Closing

I've been using Firefox for many years without a problem and have always liked it, but I've recently starting encountering a problem where Firefox consistently crashes af… (read more)

I've been using Firefox for many years without a problem and have always liked it, but I've recently starting encountering a problem where Firefox consistently crashes after closing. After I close Firefox, the Windows Task Manager shows it still in memory. After a couple of minutes, the Mozilla Crash Reporter screen pops up informing me that Firefox had a problem and crashed, with an option to restart Firefox or Quit. I tried refreshing Firefox, which was a challenge because of the problem of hanging in memory after closing, but it did not resolve the problem. I also tried uninstalling it, then deleting the Mozilla folders and clearing out any references to Firefox in the Windows registry, and reinstalling it. I haven't installed any extensions yet; but sadly, I continue to encounter the problem. Any ideas about how to resolve the problem?

I should mention that I had bought a new SSD for my computer and migrated everything over from the old SSD to the new one. The problem with Firefox began after the migration. Everything else that was installed there works without a problem. I would be surprised if this is related to the issue considering I've reinstall Firefox.

Asked by Allan 10 months ago

Answered by Allan 10 months ago

  • Solved
  • Archived

Manage exceptions list is empty, and Allow button does not add a site

On a late model Dell laptop, there are no domains listed under Exceptions-Cookies and Site Data. When I key in a domain (whether using www., http, https, or just the doma… (read more)

On a late model Dell laptop, there are no domains listed under Exceptions-Cookies and Site Data. When I key in a domain (whether using www., http, https, or just the domain name by itself.) and click on Allow, that website is not added. It's the same as if browser security is stuck on Remove All Websites. With the same Privacy and Security settings on my desktop, I do not have this problem, so it appears not to be a matter of altering particular settings. Short of removing and reloading Firefox on the laptop, which might work but not teach anybody anything, are there suggestions?

Asked by Quenchoo 6 months ago

Answered by cor-el 6 months ago

  • Solved
  • Archived

addon '' extensions''

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes… (read more)

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes buy why not this one? pls fix it...

Asked by Slawomir Dzwonek 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

HTTPS-Only Mode seems to be permanently selected

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode'… (read more)

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode', when HTTP sites are selected I get the same message as for 'HTTPS-Only Mode'. Also, if I select 'Enable HTTPS-Only Mode in all windows' and add exceptions, I get the same result.

Asked by baritone2 9 months ago

Answered by MarkRH 9 months ago

  • Solved

YouTube sidebar & comments broken

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, … (read more)

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, but its not permanent. if i close or restart firefox, id have to repeat this process again. and yes, ive disabled all my extentions and cleared cache. and updated firefox.

Asked by voidxdofficial 3 months ago

Answered by voidxdofficial 2 months ago

  • Solved

Can't copy text - It works in any other browser

Hello! I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but t… (read more)

Hello!

I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but this is very difficult to do in Firefox. If I inspect the element this is what I see:

<em unselectable="on" style="width: 2161px;">Service Ticket #55474079</em>

I understand the unselectable attribute is on but even if I try setting it to off or deleting it all together the problem remains. Moreover, I've tried it in several browsers (Chrome, Edge, DuckDuckGo) and it works fine without any extensions or tricks.

In other words: only Firefox keeps me from selecting this very important piece of info.

Any help would be very much appreciated! I looked up help articles but nothing similar to my case. I did find an extension for the browser but I am afraid to try it due to security reasons.

Thank you!

BMET1.

Asked by BMET1 4 months ago

Answered by cor-el 4 months ago

  • Solved

Rar files automatically failing the download

Whenever I try to download a rar file, like a game from itch.io,0 it automatically fails and doesn't download even after retrying multiple times. … (read more)

Whenever I try to download a rar file, like a game from itch.io,0 it automatically fails and doesn't download even after retrying multiple times.

Asked by Jon Cape 4 months ago

Answered by Jon Cape 3 months ago

  • Solved
  • Archived

When fullscreen, only showing bookmarks bar in new tab

Hello. Since I use the bookmark bar and fullscreen mode a lot, I would like to be able to see the bookmark bar in fullscreen, not on every tab, but only in a new (empty) … (read more)

Hello. Since I use the bookmark bar and fullscreen mode a lot, I would like to be able to see the bookmark bar in fullscreen, not on every tab, but only in a new (empty) tab, so that I can avoid disabling fullscreen to access the bookmark bar and at the same time not having any part of the interface visible unless I'm in a new tab. Thanks in advance for any reply!

Asked by Matteo 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

How do I remove "Redirect notices" when trying to naviagte to web sites

Every other search I do a Redirect Notice pops up. How do I get rid of this. Have used MS Edge and this browser does not have the problem, I am reluctant to transfer to E… (read more)

Every other search I do a Redirect Notice pops up. How do I get rid of this. Have used MS Edge and this browser does not have the problem, I am reluctant to transfer to Edge but will if I can't resolve this issue.

Asked by Holard 7 months ago

Answered by Holard 7 months ago

  • Solved
  • Archived

How do you sync multiple profiles across multiple devices?

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices: 1. Pers… (read more)

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices:

1. Personal laptop 2. Work laptop

I'd like to keep my bookmarks, history, addons etc separate, but be able to access my work environment when working from home on my personal laptop. I've read a lot about profiles and sync and multi-account container but I'm still confused as to how I achieve what I'm trying to do.

Having multiple profiles on one device is straightforward. But AFAIK if I attach two profiles to the same sync account, and try to sync both between two devices, it will only sync one of the profiles (and then merge everything if I try to sync the other). And if I have two separate sync accounts (work and personal), each with a single profile, I can't switch between them without also merging everything. How does one achieve this then?

Asked by tom.saunders90 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved

Tabs from previous session no longer open on startup.

I'm running version 118.02.2 (64-bit) of Firefox on Windows 12. I *always* have the 'Open previous windows and tabs' checked. Starting yesterday, Firefox opens with nothi… (read more)

I'm running version 118.02.2 (64-bit) of Firefox on Windows 12. I *always* have the 'Open previous windows and tabs' checked. Starting yesterday, Firefox opens with nothing other than a blank page. Luckily for me, this has happened in the past and I have a Bookmarks Menu folder with my default tabs saved. Even so, it's still frustrating.

Asked by CdnBookLover 5 months ago

Answered by cor-el 5 months ago