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why is there no way to contact support?

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not funct… (read more)

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not functioning properly? This is really really disappointing.

Asked by atgilman86 4 weeks ago

Last reply by Paul 4 weeks ago

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Repeated Crashes

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla. Once such a crash occurs… (read more)

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla.

Once such a crash occurs, I close Firefox. Reopening it results in a crash shortly after all tabs open and I click on something (usually 3 or 4 tabs are open). No matter how many times I let Firefox close and then I reopen it, the crash recurs. The only recovery is a complete reboot of my PC.

How can I get and submit crash reports to support in hopes of getting a resolution?

Asked by BillTreloar 3 weeks ago

Last reply by Denys 2 weeks ago

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I paid 60 bucks for VPN addon and I CANNOT use it because I use Ubuntu. Can I have a refund please??

I paid 60 bucks for VPN addon and I CANNOT use it because I use Ubuntu. I would never use Windows. Can I have a refund please?? [edited from public] I paid via Paypal. … (read more)

I paid 60 bucks for VPN addon and I CANNOT use it because I use Ubuntu. I would never use Windows. Can I have a refund please?? [edited from public] I paid via Paypal.

Asked by Daniel Broughton 7 months ago

Last reply by James 7 months ago

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computer will not run properly at all today

cannot scroll when finally got on email or southwest to book a flight............running loud...tried Firefox help to no avail...I just noticed that a change was made Aug… (read more)

cannot scroll when finally got on email or southwest to book a flight............running loud...tried Firefox help to no avail...I just noticed that a change was made Aug 19, yesterday.........is that why nothing works now? I have a tech at Microsoft for help but not on weekends............

Asked by lfitzgerrell 1 month ago

Answered by lfitzgerrell 1 month ago

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opening a new account

I canceled my google account because our computer was hacked. I can no longer get into my PayPal account and to add funds to my account so I need to open a new account s… (read more)

I canceled my google account because our computer was hacked. I can no longer get into my PayPal account and to add funds to my account so I need to open a new account so I can automatically pay for apps, etc

Asked by skizzle357 6 months ago

Last reply by Kiki 6 months ago

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Support the ability to use FileSystemAPI on directories

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and S… (read more)

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor.

Jigal Meijer ( ͡° ͜ʖ ͡°)

Asked by Jigal.Meijer 2 months ago

Answered by Paul 2 months ago

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Waterfox

Hi there, I recently received notice of being a part of the one billionth data breach and I am officially sick of it. I love and use firefox and beta, but I know my priv… (read more)

Hi there,

I recently received notice of being a part of the one billionth data breach and I am officially sick of it. I love and use firefox and beta, but I know my privacy is not that protected. I was looking through reviews and found Waterfox which is supposed to be built on the firefox platform, but has better privacy protections. I downloaded it and all seemed right. I imported from Firefox. Then I tried to download it to my iphone and the only thing that came up was "Water Fox". I downloaded it and couldn't even get through opening it without crazy ads and it looking like some game app. It wanted my saved data from firefox to import. But, no way. Either this was pretending to be WaterFox and a scam, or WaterFox IS a scam. So, I'm hoping maybe someone here would know and would also know if I just made a huge mistake by installing this. If it were just an app pretending to be WaterFox, why wasn't there an actual waterfox app? That was the only one even close. And, the reviews said that WaterFox was students working with Firefox or something like that, but couldn't find anything about them in Firefox forums. Any info would be greatly appreciated. And, if I did just make a huge mistake, is there a way to fix it? I didn't sign in with the squirrely iphone app, but I did with the desktop. Eeeep.

Asked by cmartis1 6 months ago

Answered by jonzn4SUSE 6 months ago

  • Solved

mozilla vpn

good morning Macbook pro mid 2012 Catalina 10.15.7 8 GB 1600 MHz DDR3 can i run mozill VPN  ? i get "installation failed" message upon loading … (read more)

good morning Macbook pro mid 2012 Catalina 10.15.7 8 GB 1600 MHz DDR3

can i run mozill VPN  ? i get "installation failed" message upon loading installer. thanks for help jb

Asked by bello.john 4 months ago

Answered by Kiki 4 months ago