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why is there no way to contact support?

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not funct… (read more)

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not functioning properly? This is really really disappointing.

Asked by atgilman86 1 month ago

Last reply by Paul 1 month ago

  • Solved

My mic has stopped working in Chat GPT?

My mic has stopped working in Chat GPT? Why? If its not fixed, I will have to use another browser from now on. Sorry, I like Firefox, but I need to be able to dictate a … (read more)

My mic has stopped working in Chat GPT? Why? If its not fixed, I will have to use another browser from now on. Sorry, I like Firefox, but I need to be able to dictate a question rather than type.

Asked by bghubka 1 week ago

Answered by Denys 1 week ago

  • Solved

Firefox switches from built-in viewer to Adobe after 1-2 seconds

I have Firefox set to use the built-in .pdf viewer to avoid Adobe's intrusive AI features. I have disabled Adobe's AI features in the Acrobat settings, that does not see… (read more)

I have Firefox set to use the built-in .pdf viewer to avoid Adobe's intrusive AI features. I have disabled Adobe's AI features in the Acrobat settings, that does not seem to apply when Firefox opens the Acrobat reader. Consequently, I have to fight off AI "suggestions" and offers of help when I simply want to read a document from the web.

So I set Firefox to use the built-in reader. After 1-2 seconds, it switched to Adobe, and brings up all the annoying AI features. How can I keep Firefox from switching to Adobe?

As a test, I renamed Acrobat.exe to AcrobatX.exe. Firefox behavior did not change. I also killed all Acrobat-related tasks in Task Manager. My document still displayed in Acrobat after 1-2 seconds, but none of the Acrobat-related tasks reappeared in the Task Manager.

I am using Firefox 145.0.2 64 bit in Windows 11 with all updates current.

Many thanks for advice.

Asked by La_Sombra 2 days ago

Answered by Denys 2 days ago

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Repeated Crashes

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla. Once such a crash occurs… (read more)

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla.

Once such a crash occurs, I close Firefox. Reopening it results in a crash shortly after all tabs open and I click on something (usually 3 or 4 tabs are open). No matter how many times I let Firefox close and then I reopen it, the crash recurs. The only recovery is a complete reboot of my PC.

How can I get and submit crash reports to support in hopes of getting a resolution?

Asked by BillTreloar 1 month ago

Last reply by Denys 1 month ago

  • Solved

Thunderbird update to 145.0

Since update to version 145.0 I cannot send messages, when sending I get this message "Sending of the message failed. An error occurred while sending mail. The mail serve… (read more)

Since update to version 145.0 I cannot send messages, when sending I get this message "Sending of the message failed. An error occurred while sending mail. The mail server responded: <*******@shaw.ca> sender rejected AUP#POL. Please verify that your email address is correct in your account settings and try again". Nothing has changed with account settings. Same problem on another machine that updated to 145.0. Any ideas what is broken?

Asked by Dave Harris 1 day ago

Answered by Dave Harris 18 hours ago

  • Solved

computer will not run properly at all today

cannot scroll when finally got on email or southwest to book a flight............running loud...tried Firefox help to no avail...I just noticed that a change was made Aug… (read more)

cannot scroll when finally got on email or southwest to book a flight............running loud...tried Firefox help to no avail...I just noticed that a change was made Aug 19, yesterday.........is that why nothing works now? I have a tech at Microsoft for help but not on weekends............

Asked by lfitzgerrell 2 months ago

Answered by lfitzgerrell 2 months ago

  • Solved

Support the ability to use FileSystemAPI on directories

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and S… (read more)

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor.

Jigal Meijer ( ͡° ͜ʖ ͡°)

Asked by Jigal.Meijer 3 months ago

Answered by Paul 3 months ago

  • Solved
  • Archived

Waterfox

Hi there, I recently received notice of being a part of the one billionth data breach and I am officially sick of it. I love and use firefox and beta, but I know my priv… (read more)

Hi there,

I recently received notice of being a part of the one billionth data breach and I am officially sick of it. I love and use firefox and beta, but I know my privacy is not that protected. I was looking through reviews and found Waterfox which is supposed to be built on the firefox platform, but has better privacy protections. I downloaded it and all seemed right. I imported from Firefox. Then I tried to download it to my iphone and the only thing that came up was "Water Fox". I downloaded it and couldn't even get through opening it without crazy ads and it looking like some game app. It wanted my saved data from firefox to import. But, no way. Either this was pretending to be WaterFox and a scam, or WaterFox IS a scam. So, I'm hoping maybe someone here would know and would also know if I just made a huge mistake by installing this. If it were just an app pretending to be WaterFox, why wasn't there an actual waterfox app? That was the only one even close. And, the reviews said that WaterFox was students working with Firefox or something like that, but couldn't find anything about them in Firefox forums. Any info would be greatly appreciated. And, if I did just make a huge mistake, is there a way to fix it? I didn't sign in with the squirrely iphone app, but I did with the desktop. Eeeep.

Asked by cmartis1 6 months ago

Answered by jonzn4SUSE 6 months ago

  • Solved

mozilla vpn

good morning Macbook pro mid 2012 Catalina 10.15.7 8 GB 1600 MHz DDR3 can i run mozill VPN  ? i get "installation failed" message upon loading … (read more)

good morning Macbook pro mid 2012 Catalina 10.15.7 8 GB 1600 MHz DDR3

can i run mozill VPN  ? i get "installation failed" message upon loading installer. thanks for help jb

Asked by bello.john 5 months ago

Answered by Kiki 5 months ago