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YouTube Homepage Never Loads

My YouTube homepage is blank when I visit using Firefox (see attached screenshot). Here is a list of all of the fixes I have tried: -Disabling all extensions and turning… (read more)

My YouTube homepage is blank when I visit using Firefox (see attached screenshot). Here is a list of all of the fixes I have tried:

-Disabling all extensions and turning off Enhanced Tracking Protection (at the same time) -Clearing cache -Clicking 'forget this site' on YouTube in my browser history -Restarting my PC/Firefox -Refreshing Firefox profile (this worked, but the issue returned after an hour) -Changing my system theme to light mode -Launching Firefox in troubleshoot mode -Logging in on an incognito window (with the same result) -Probably some other things I'm missing (I tried pretty much every result I could find from looking up 'YouTube homepage is blank' and 'YouTube homepage not loading).

The issue only occurs on Firefox and only after I log in to YouTube. This has never occurred before. I checked to make sure my Firefox and YouTube settings are the same as they've always been.

YouTube videos load fine as long as I paste the direct link into the URL bar, but ONLY the video (no comments, recommended videos, likes/dislikes, description, etc...) and I can't take it out of theatre mode nor fullscreen it (fullscreening it just removes the top bar of the browser--the video itself still has black bars on the sides).

Sometimes when I reload the page, I see the following at the end of the URL: &ThemeRefresh=1. I don't know if that means anything.

I am using the Firefox app on Windows 11. I am not using a VPN. This issue is specific to YouTube and YouTube only.

Any help would be greatly appreciated. Thanks!

Asked by Nyxified 2 weeks ago

Answered by Mandy 1 week ago

  • Solved

Firefox won't display a page embedded in another site

So I understand this: https://support.mozilla.org/en-US/kb/xframe-neterror-page and the reason it exists, but I need to find a way to turn it off because it's literally b… (read more)

So I understand this: https://support.mozilla.org/en-US/kb/xframe-neterror-page and the reason it exists, but I need to find a way to turn it off because it's literally blocking me from accessing the Library of Congress webpage inside the same browser for my job. It's not a malicious site, but I can't figure out how to tell Firefox to stop blocking it as if it was a malicious site.

Help.

Asked by JanArrah 1 month ago

Answered by William Tucker 3 weeks ago

  • Solved

Gmail won't load

Not sure why, but Gmail is not loading, then Ebay shows gmail pic broken, and can't log into ebay either. I can log on bot via private window tho I have removed all ad-on… (read more)

Not sure why, but Gmail is not loading, then Ebay shows gmail pic broken, and can't log into ebay either. I can log on bot via private window tho I have removed all ad-ons, uninstalled adblock, still no go, this happen with Some of the Firefox updates, but different sites. Thanks

Asked by AJ 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Firefox not working on multiple sites including google docs/sheets

It looks like some sites are not working properly, two examples I can give are google sheets&docs, in the attached image you can see my sheets are not being shown, no… (read more)

It looks like some sites are not working properly, two examples I can give are google sheets&docs, in the attached image you can see my sheets are not being shown, note that if I directly access a sheet's link it does open.

The second example is some websites with media players just load infinitely (YouTube works).

Also added network tab non 200 status code requests images.

Things I've tried:

  • Disabled "network.dns.disablePrefetch".
  • Tried troubleshoot mode(meaning those requests that were blocked by ublock are not the problem).
  • Deleted history including cookies.
  • Private Browsing.
  • User Agent masking
  • Reinstalling

Asked by Avi Shabat 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Cannot log into my Quickbooks account.

Since Friday i cannot log into my Quickbooks account using Firefox. All other browers work fine when trying to log in. My default browser is Firefox. SO this is totall… (read more)

Since Friday i cannot log into my Quickbooks account using Firefox. All other browers work fine when trying to log in. My default browser is Firefox. SO this is totally frustrating.

The error message i receive is:XML Parsing Error: no root element found Location: https://accounts.intuit.com/app/sign-in?app_group=QBO&asset_alias=Intuit.accounting.core.qbowebapp&iux_tests=49561:8:119104&state={%22queryParams%22:{%22locale%22:%22en-us%22}}&app_environment=prod&locale=en-us Line Number 1, Column 1:

Asked by eugenefaber 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Lukasz

Witam nie wyswietla sie panel logowania na tej stronie https://eduvulcan.pl/ Jaka moze być przyczyna problemu … (read more)

Witam nie wyswietla sie panel logowania na tej stronie

https://eduvulcan.pl/ Jaka moze być przyczyna problemu

Asked by Filtr 5 months ago

Answered by Filtr 5 months ago

  • Solved

Firefox Linux on Chromebook unable to edit Google Docs

I recently updated Firefox Linux on Chromebook and now when I open a Google Doc it displays fine and I can place the cursor with mouse but when typing no characters appea… (read more)

I recently updated Firefox Linux on Chromebook and now when I open a Google Doc it displays fine and I can place the cursor with mouse but when typing no characters appear in doc. I checked Firefox on Windows and it edits same docs fine.

Asked by bob335 4 months ago

Answered by bob335 4 months ago

  • Solved

Cannot Copy a file in VSCode (in Home Assistant) open in Firefox

On Firefox browser, I cannot Copy a file in Studio Code Server (within Home Assistant). SCS is open in HA in a Firefox tab. I get the error popup "Unable to read from the… (read more)

On Firefox browser, I cannot Copy a file in Studio Code Server (within Home Assistant). SCS is open in HA in a Firefox tab. I get the error popup "Unable to read from the browser's clipboard. Please make sure you have granted access for this website to read from the clipboard." "Learn More" links to https://code.visualstudio.com/docs/remote/codespaces#_how-do-i-allow-vs-code-to-access-my-clipboard-for-reading and the "How do I allow VS Code to access my clipboard for reading?" section. But I cannot find similar settings in Firefox's Settings menu.

Any suggestions please on how to resolve this? I'm sure I used ~ a year back to be able to Copy a file ok in VSCode on Firefox. Thank you.

Asked by IanBJones 5 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

I cannot use SwansonVitamins.com

It gives a Connection error and Swansons seems to think it is my browser problem. I haven't had problem with this site before and I don't have problems any place else. I … (read more)

It gives a Connection error and Swansons seems to think it is my browser problem. I haven't had problem with this site before and I don't have problems any place else. I turned off Malwarebytes Browser Guard, temporarily, and that didn't hgelp. I already cleared the history and that didn't help.

Asked by arlener 4 weeks ago

Answered by arlener 4 weeks ago

  • Solved

Find in Page issue

Find in Page is no longer working properly. It will find the first string of characters, but if there's a space it finds nothing. For example, it will find "sweet", but … (read more)

Find in Page is no longer working properly. It will find the first string of characters, but if there's a space it finds nothing.

For example, it will find "sweet", but won't find "sweet potato".

Asked by CharleneTX 4 months ago

Answered by cor-el 4 months ago

  • Solved

Website Time-Out error pages, https://google.com

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Fir… (read more)

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Firewall settings and I do not find anything blocking Firefox from accessing the internet(Inbound or Outbound Rules) are set to allow. NordVPN is not set to block any program or connection. I have never seen anything block access to Google.com or any related pages within Google. HELP Please!

Asked by Paul 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Unable to Access Flickr

I got a Firefox update recently and have not been able to access Flickr since then. I am getting a message that the page is not redirecting correctly. I am attaching t… (read more)

I got a Firefox update recently and have not been able to access Flickr since then. I am getting a message that the page is not redirecting correctly. I am attaching the error message. I am running with standard firefox protection. I have cleared cache and cookies. I have also added Flickr as an exception to Firefox enhanced privacy tracking. Firefox is up to date (version 134.0.1 (64 bit)). Anyone else having this issue or know the solution?

Asked by mcpandt 3 months ago

Answered by mcpandt 3 months ago

  • Solved

Firefox will not display Al-Jazira website, but Edge will?

I don't know what the problem. When I go to the Al-Jazira website, the front page come up briefly, then goes blank to an empty pages display. https://www.aljazeera.com/ s… (read more)

I don't know what the problem. When I go to the Al-Jazira website, the front page come up briefly, then goes blank to an empty pages display. https://www.aljazeera.com/ still shows in the address bar, but the page is empty. If I access the site in MS Edge, it works as expected. Where should I look to fix this in settings?

Asked by the-n 5 months ago

Answered by TyDraniu 5 months ago

  • Solved

Drag and drop not working for validation

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on th… (read more)

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on the number to drag and drop, it greys it out and it won't move into the box. I was hoping someone could help with this.

Asked by annemar 1 month ago

Answered by annemar 1 month ago

  • Solved

As of recently, I cannot log into my BECU bank account.

We tried 2 different computers, but two different users. Type in the user name and the password and it looks like it will start up, but then returns to the login paged. … (read more)

We tried 2 different computers, but two different users. Type in the user name and the password and it looks like it will start up, but then returns to the login paged.

Asked by Steve's Firefox 1 month ago

Answered by Steve's Firefox 1 month ago

  • Solved

Issues with Javascript after 136.0.2 update

Yesterday Firefox auto-updated to 136.0.2 and after that I started having bugs on some websites, like, inability to open Excel file through Microsoft Teams (partly loads … (read more)

Yesterday Firefox auto-updated to 136.0.2 and after that I started having bugs on some websites, like, inability to open Excel file through Microsoft Teams (partly loads page without data, experienced this bug on another website too), can't login to Outlook (it's saying that I need to enable JavaScript, through I didn't change anything and there wasn't such message before).

Asked by nickoustinov 1 month ago

Answered by James 1 month ago

  • Solved

Rendering overflow smush three dots for Google Search

Hello, Anyone know how to fix this? (See image) This is ONLY Firefox on Windows 11. I tried everything ChatGPT suggested but nothing works. I know it is a minor thing, b… (read more)

Hello,

Anyone know how to fix this? (See image) This is ONLY Firefox on Windows 11. I tried everything ChatGPT suggested but nothing works. I know it is a minor thing, but it is visually annoying to me because I prefer Firefox over Chrome. But Chrome works just fine. And please note this is a brand new Windows 11 PC and first install of Firefox. I have reinstalled several times and it doesn't change. Nor does any CSS hack ChatGPT threw at me. Thanks if you can fix it!

Asked by info12315 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

My website at MyHeritage.com is greyed out

On Feb 13th I went to my website at MyHeritage.com, to which I'm always logged in, to find that a few seconds after it loads it becomes all greyed out and I can't access … (read more)

On Feb 13th I went to my website at MyHeritage.com, to which I'm always logged in, to find that a few seconds after it loads it becomes all greyed out and I can't access anything. I had been on the site a couple of weeks earlier with no problems.

I removed the "Enhanced Tracking Protection" and I turned off AdBlocker for the site but the problem persists. I have logged out and then logged in - same problem. I turned off my computer and restarted it - same problem.

When I went to log in to my account at MyHeritage using my Chrome browser I encountered the same problem of a greyed out page BUT there was a banner stating something about cookies and when I clicked the "I understand" button the greyed out page cleared and I was able to access my account.

However, Firefox is my default browser and I want to be able to access this page using Firefox. It seems to have something to do with cookies.

Asked by Didee 2 months ago

Answered by Didee 2 months ago