Showing questions tagged:

No longer able to access Gmail in Firefox

I have not been able to access Gmail using Firefox for several weeks. When I try to access it, I receive a message from Google. It's says "Temporary Error" It says to wai… (read more)

I have not been able to access Gmail using Firefox for several weeks. When I try to access it, I receive a message from Google. It's says "Temporary Error" It says to wait a couple of minutes and try again. I have done that repeated and have waited now for several weeks. The message said if it did not work, sign out and sign back in. That did not work. Since I cannot access it from Firefox, I am having to use Chrome. I prefer using Firefox. Would appreciate any suggestions to get Gmail working again using Firefox. Thank you.

Solved 4 40

vpn error

hi, whenever i am trying to use the vpn on firefox, i either get a message saying Unable to find the proxy server Firefox can’t connect to the server at facebook.com Wha… (read more)

hi, whenever i am trying to use the vpn on firefox, i either get a message saying Unable to find the proxy server Firefox can’t connect to the server at facebook.com What can you do about it? Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi.

or on youtube, message shows Connect to the internet You're offline. Check your connection.

is there a way to resolve this issue. i currently set up the vpn to Location: Recommended

Solved 4 90

Firefox latest version

I wanted to try the new split screen feature. The guide says you need the latest version 149. When I check 'About Firefox' it says I have version 140.9 but it also says '… (read more)

I wanted to try the new split screen feature. The guide says you need the latest version 149. When I check 'About Firefox' it says I have version 140.9 but it also says 'Firefox up-to-date'. Could you advise how I can update to latest version 149 please?

Solved 4 110

i have 1400esr and it is not compatible with bank update. I want to download 153 with No esr extenstion.

I have an account at watertown savings bank Watertown,Ma. In the past week I have not been able to sign in from my Macbook Pro running OS sequoia 15.8. I use Firefox as m… (read more)

I have an account at watertown savings bank Watertown,Ma. In the past week I have not been able to sign in from my Macbook Pro running OS sequoia 15.8. I use Firefox as my browser. If I switch to Safari that comes on the macbook I can sign in. I was always able to sign in with Firefox. When I checked, firefox was updated on Sept 15th with version 140.16 oesr . The bank says its updates " sometimes conflict with Firefox".. but was unable to solve the problem.

Solved 4

I am unable to load FaceBook and some other tabs following a recent upgrade.

I am using a Macbook air. Following the last couple of updates I am now unable to see my Facebook feed, it will load the page except its only sort of highlighted. When at… (read more)

I am using a Macbook air.

Following the last couple of updates I am now unable to see my Facebook feed, it will load the page except its only sort of highlighted. When attempting to load anything including messages it just hangs.

I have the same issue trying to access my Superannuation account, it simply hangs and eventually tells me to contact my fund due to a technical issue.

If I use Chrome or Safari or my iphone I can get in no problem to both of these.


I have tried disabling the VPN before we had it and after-no good!

Help,

Steve

Solved 4 142

blocking AI assist

hello- i have set firefox preferences to block all AI enhancements. even so, i keep getting 'search assist' and other AI prompts. see screen shot below. i do not want any… (read more)

hello- i have set firefox preferences to block all AI enhancements. even so, i keep getting 'search assist' and other AI prompts. see screen shot below. i do not want any AI involvement in my firefox experience. please advise. thanks

Solved Archived 4 101

Strange download from Firefox today - xRqj7qhl.html - Sixe: zero bytes - Kind: HTMLtext

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Th… (read more)

I received this download from Firefox today, July 22, 2025: xRqj7qhl.html - Size: zero bytes - Kind: HTML text . I've never experienced this before. Is it legitimate? Thanks

Solved Archived 4 1663

On Mac, viewing https://friendsmclibrary.square.site/ fails when other broswers and devices work

This site: https://friendsmclibrary.square.site/. and other square sites connected to it are unable to load in FF since this am. I have uninstalled and reinstalled FF, lo… (read more)

This site: https://friendsmclibrary.square.site/. and other square sites connected to it are unable to load in FF since this am. I have uninstalled and reinstalled FF, loaded it in safe mode, and problem still persists. FF is my default browser and I need to use those square pages, so I could really use help getting this fixed. Safari and chrome work just fine. P.S.: after I reinstalled FF, the page loaded just fine until I logged in to my FF account, and then it would no longer load it.

Solved 4 3

Signing in to iCould account.

14-inch MacBook Pro 2021, MacOs Sequoia 15.6.1 - Attempting to log in to my iCloud account on Firefox I receive the message, "Failed to verify your identity. Try again."… (read more)

14-inch MacBook Pro 2021, MacOs Sequoia 15.6.1 - Attempting to log in to my iCloud account on Firefox I receive the message, "Failed to verify your identity. Try again."

Solved Archived 4 130

Data Breach alert

I received an email from breach-alerts@mozilla.com informing me that Mozilla Monitor discovered a data breach that includes my personal information: Unfortunately, I don… (read more)

I received an email from breach-alerts@mozilla.com informing me that Mozilla Monitor discovered a data breach that includes my personal information: Unfortunately, I don't know if this is a legitimate email from Mozilla. Can anyone confirm if it is or is not?

Thanks

Solved Archived 4 546

Annoying widget on startup

You started pushing a widget a while back that shows the days I've been on Yahoo, concurrent and otherwise. This thing is annoying and I want it gone. I don't care how … (read more)

You started pushing a widget a while back that shows the days I've been on Yahoo, concurrent and otherwise. This thing is annoying and I want it gone. I don't care how much I've used Yahoo on my devices and You already know via tracking cookies.

Make it go away or tell me how to get rid of it - PLEASE.

Locked Archived 4 301

can't open state owned website due to sertificate signature error

Hi, I try to use Firefox for my job and faced with the problem that I can't open state owned website due to sertificate signature error. I ready to take a risk but I can'… (read more)

Hi, I try to use Firefox for my job and faced with the problem that I can't open state owned website due to sertificate signature error. I ready to take a risk but I can't find the button "Proceed.. (Risky)". This button simply not showing. In th same time in mobile version I saw this button, could take permssions myself and open the website. I tryed to add root and sub sertificates of the Goverment, tryed to add the site address to exclusions -- all these steps don't work. I can't open the site and can't find button "Proceed.. (Risky)". Moreover, in the same time, I can open this website without any questions and problems with Safari and Chrome.

I use the last Firefox version (153.0) from Firefox official website.

How can I resolve this problem in Firefox? Please help me

Solved 4 50

Are the Mozilla services that are excluded from the VPN encrypted or otherwise protected for secure identity?

You say, "Some essential Mozilla services are excluded from VPN routing to ensure sign-in, VPN reconnection, and screens needed to sign in for public Wi-Fi work properly.… (read more)

You say, "Some essential Mozilla services are excluded from VPN routing to ensure sign-in, VPN reconnection, and screens needed to sign in for public Wi-Fi work properly. All other browsing activity in Firefox remains protected when the VPN is on."

How then am I protected in any kind of secure way?

All it would take is the Mozilla services using my public IP to lose my browsing protection. How are those connections secured to protect my identity from being exposed once the VPN is enabled and even after the VPN is enabled?

If the public IP can be discovered at sign-in, re-connections, and public Wi-Fi connections before the VPN is enabled, then that same public IP can be traced through internal logs to uncover all the VPN activity done after sign-in, re-connections, and public Wi-Fi access. So, how exactly can I trust the VPN protects my activity at all?

I'm just curious how you setup any protection prior to the VPN being enabled? I'm a former IT Network Specialist I had my CISCO CCNA certificate (Worked in school districts who wouldn't pay for additional certificates so I did all the study work and practice testing up to the CCNP certification just could never afford to take any of the exams beyond the CCNA). So, when I see these additional things like your 50 GB of free browser VPN and read how it works I get curious about the actual protections being provided. Are the people more vulnerable than they may be led to believe?

Solved 4 162

Amazon log in problem

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit… (read more)

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit the application and restart.

Moderator note: This question has been edited to clarify the subject.

Solved Archived 4 314

Laptop rebooted; is there a way to recover the open tabs? I was thinking through sync history?

I had 10 or so tabs open on my laptop. I rebooted my laptop because iMessages failed, and i forgot to make a note of which tabs were open. They didn't restore upon reboot… (read more)

I had 10 or so tabs open on my laptop. I rebooted my laptop because iMessages failed, and i forgot to make a note of which tabs were open. They didn't restore upon rebooting. Is there somewhere this history gets synced? Its not in the 'recently closed tabs' because some of the tabs had been open for a while. thoughts?

Solved Archived 4 121