Showing questions tagged:

VPN subscription for computer only not using a phone

I only want the VPN on my desktop computer not on my phone I donot use my phone for internet just my computer and laptop now tried to signup for a subscription but it wan… (read more)

I only want the VPN on my desktop computer not on my phone I donot use my phone for internet just my computer and laptop now tried to signup for a subscription but it wants my phone sorry no phone computers only ?? now how to do it on my computer ?? I have hit a brickwall not happening, unable to select a subscription with mt computer and I am not using a phone just computer only

Solved Archived 7 98

DOMexception on OneDrive page

Hi, when I try to access the Gallery photos page on OneDrive, especially in the 'For you' section, I get a gray screen and nothing happens. When I check the console, it … (read more)

Hi,

when I try to access the Gallery photos page on OneDrive, especially in the 'For you' section, I get a gray screen and nothing happens. When I check the console, it shows the issues I've captured in the screenshot. I tried this on Mac and Ubuntu with a fresh profile and a clear internet connection. Does anyone have an idea why this is happening? Firefox Version is the latest 142.0.1 No problem with Vivaldi, Chrome etc.

Thanks, Dirk

Solved Archived 7 88

Toolbar Buttons

Hello For some reason most of the buttons in my toolbar have stopped working. When I first open Firefox they all work, then when I enter websites they stop working. The '… (read more)

Hello For some reason most of the buttons in my toolbar have stopped working. When I first open Firefox they all work, then when I enter websites they stop working. The 'home' button still seems to work, but almost all others (such as the 'back' button etc) can't be selected. This is very frustrating. To note, I am not tech savvy at all.

Thank you in advance for your help.

Andrew

Solved Archived 6 103

I am unable to sign into the iCloud web page on Firefox

I am unable to sign into the iCloud web page on Firefox. I can sign in on Microsoft Edge, or on the Safari browser on my phone, so this is clearly a Firefox specific pro… (read more)

I am unable to sign into the iCloud web page on Firefox. I can sign in on Microsoft Edge, or on the Safari browser on my phone, so this is clearly a Firefox specific problem. When I try to sign in, the page skips the option that verifies my identity and goes straight to a message saying "Failed to verify your identity, Try again" without allowing the verification to occur. The verification would occur if the page would allow it to, as it does in the other browsers I mentioned. This was working fine last time I logged in a few days ago, so this is a new problem. I could switch over to Edge, but would prefer to use Firefox, if I can. Please help me. Thank you.

Solved Archived 6 185

How to remove shortcuts from the Firefox address bar

How do I remove a shortcut from the Firefox address bar? I understand that I can "uncheck search, address bar, and shortcuts" in Firefox settings, but I think this just h… (read more)

How do I remove a shortcut from the Firefox address bar? I understand that I can "uncheck search, address bar, and shortcuts" in Firefox settings, but I think this just hides them, so I wanted to solve the problem fundamentally and asked for advice. Please tell me how to completely remove shortcut URLs from the address bar.

Solved Archived 6 359

Pocket

I just discovered that Pocket is gone, and I got no notice that it was going away. I've searched the articles on how to export the contents, but they just send me into a… (read more)

I just discovered that Pocket is gone, and I got no notice that it was going away. I've searched the articles on how to export the contents, but they just send me into a circle of links with no useful instructions. Since the Pocket icon is no longer there, I have no way to get into it. I really need to recover those sites because I saved them for a reason but don't remember their URL's.

Solved Archived 6 265

Email access

Since upgrading to Windows 10, I can only access my Yahoo email using Microsoft Edge. When I try to access in Firefox or Google Chrome, my access is denied. I've tried cl… (read more)

Since upgrading to Windows 10, I can only access my Yahoo email using Microsoft Edge. When I try to access in Firefox or Google Chrome, my access is denied. I've tried clearing cookies, browser history, rebooting my router, etc. Any ideas I can try?

Solved Archived 6 186

Colors bleeding through

I recently installed Win 11 on a new Acer Aspire (with MSI MAG244F monitor) but the issue seems to be present on my Acer Nitro 5 with built-in monitor as well. I don't t… (read more)

I recently installed Win 11 on a new Acer Aspire (with MSI MAG244F monitor) but the issue seems to be present on my Acer Nitro 5 with built-in monitor as well.

I don't think it's an Acer issue but I am only running Win 11 on the two Acer machines. If I open a web page with colored graphics or pictures and then drop down a menu of the browser (bookmarks, etc.) the colors of the graphics bleed through. It's annoying and somewhat obstructive. It does not occur if a window from a different app is opened on top of the browser window no matter how bright the colors are.

I attached a few edited screenshots to show the issue. The edits are only to cover personal information etc.

The issue seems to be color saturation and does not occur on my other Win 10 machines or in other browsers. Not even the same version Firefox on the Win 10 machines.

Is there a way to increase the opacity of the drop downs or lower the color saturation in the Firefox browser?

Solved Archived 6 298

Problem viewing images in OneDrive Photo

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get i… (read more)

Using Firefox--When I try to access the daily set of images that comes in an email representing memories for this day which is pulled from my Onedrive Photos, all I get is a dark blank screen with a subtle pulsing wave as if it is searching.

I get the same thing when I go directly to my OneDrive Photos and try to pull up the daily photos there.

However, changing browsers and using Google Chrome--I can view the images in the memory email as well as those on my OneDrive directly

What does Chrome do that Firefox is not?

I recently had another browser related issue on a different problem trying to register online with Directv which would not complete with Firefox but when I used Google Chrome instead of Firefox, it worked.

This made me wonder if the above OneDrive image problem might be browser issue. Sure enough, it was.

I really prefer Firefox and I do not want to have to go to Chrome.

Solved Archived 6 255

can't validate icloud.com signin

when I go to icloud.com to view and download photos and all my icloud stuff on my phone, I can no longer sign in using firefox. I turned off the shield security but no he… (read more)

when I go to icloud.com to view and download photos and all my icloud stuff on my phone, I can no longer sign in using firefox. I turned off the shield security but no help. There used to be a pop-up that let you enter the code apple emailed you so you could access your icloud stuff on the web. Now there is no place to enter the code they send you. I enabled pop-ups too, but that didn't work. Help! I need my photos! And I use that site pretty much constantly-

Solved Archived 6 166

Can't view my synced tabs from the sidebar on friefox flatpak

I moved to the Firefox flatpack after the Debian version couldn't display the code inspector/ web developer tools anymore (it was blank amid other likely javascript-based… (read more)

I moved to the Firefox flatpack after the Debian version couldn't display the code inspector/ web developer tools anymore (it was blank amid other likely javascript-based rendering errors). I only include this context in case some one else has the issue and searches for it.

I want to sync all my tabs from the Debian version to the flatpack version and similar to this solved issue I cannot access those tabs from the firefox view. However I am also unable to access these tabs from the sidebar. I am only able to access these tabs from the account menu but this would have me open each tab individually which is not feasible for me.

Is there a way to fix the "Check your internet connection If you’re using a firewall or proxy, check that Firefox has permission to access the web." error that comes up in both the Tabs from other devices sidebar and Firefox View menu?

Solved Archived 6 110

History isn't tracking correctly.

I'm conducting research on the web but nothing is being recorded in my search history which is really annoying as I need to refer back to it at times. I can find it under… (read more)

I'm conducting research on the web but nothing is being recorded in my search history which is really annoying as I need to refer back to it at times. I can find it under recently closed tabs. Please can you advise what is going on?

Solved Locked Archived 6 205

Mozzila Determining Windows Version

I find it a bit concerning that when receiving an email from Firefox about a new sign-in, Win 10 is given instead of Win 11. They should be able to tell which version I a… (read more)

I find it a bit concerning that when receiving an email from Firefox about a new sign-in, Win 10 is given instead of Win 11. They should be able to tell which version I am running. Maybe this is Relay for Windows versions LOL.

Has anybody else found this issue?

Solved Archived 5 195

firefox freezing

Every couple of minutes Firefox just freezes. YouTube buffers, all open tabs just stop working. I can open new tabs but i cannot search up anything or go into any website… (read more)

Every couple of minutes Firefox just freezes. YouTube buffers, all open tabs just stop working. I can open new tabs but i cannot search up anything or go into any websites. Is there any fix for this?

Solved Archived 5 231

Obtrusive Pop-up

Very often while navigating around the website of a tool I use, I get an intrusive pop-up in the lower right corner. A screen shot is attached. I first approached the we… (read more)

Very often while navigating around the website of a tool I use, I get an intrusive pop-up in the lower right corner. A screen shot is attached.

I first approached the website owner, but they explained it's a browser issue, no a website issue. They did, though, suggest that clearing cookies and cached might help ... But it didn't.

Is there any way to suppress that?

Solved Archived 5 95

Mozilla standard sidebar

Mozilla sidebar has been replaced by "Choose an AI chatbot to use in the Firefox sidebar." How do I undo this and return to Mozilla standard Firefox sidebar. Not at all… (read more)

Mozilla sidebar has been replaced by "Choose an AI chatbot to use in the Firefox sidebar." How do I undo this and return to Mozilla standard Firefox sidebar. Not at all what I want to do. Help

Solved Archived 5 272

Signing in to iCould account.

14-inch MacBook Pro 2021, MacOs Sequoia 15.6.1 - Attempting to log in to my iCloud account on Firefox I receive the message, "Failed to verify your identity. Try again."… (read more)

14-inch MacBook Pro 2021, MacOs Sequoia 15.6.1 - Attempting to log in to my iCloud account on Firefox I receive the message, "Failed to verify your identity. Try again."

Solved Archived 4 110

You get full access to the browser if you cancel entering the master password when opening the browser.

Environment: Windows 10 x64 (22H2) Browser: Firefox v142.0.1 x64 Precondition: Master password set when opening the browser The user gets full access to the browser (exce… (read more)

Environment: Windows 10 x64 (22H2) Browser: Firefox v142.0.1 x64 Precondition: Master password set when opening the browser

The user gets full access to the browser (except for access to passwords) when they click cancel password entry. Or close the modal password entry window.

Why is full access to websites and bookmarks granted? An outsider can easily access the browser where you are logged into your email, as well as gain access to your Firefox account management.

I really hoped that without entering a password, no open tabs would load and access to the entire browser would not be granted.

When the master password will actually start working?

Thank you.

Solved Archived 4 255

"Table of Contents" button inhibits text; how ro remove, permanently?

image of problem Some, but not all, pages browsed throw up a "hamburger" menu, top left of the window. (the link above should link you to a screenshot taken this morning… (read more)

image of problem Some, but not all, pages browsed throw up a "hamburger" menu, top left of the window. (the link above should link you to a screenshot taken this morning in Firefox 142.0.1 (64) running on Win11.)

The menu button floats eternally over the text in that top-left corner. This irritates me because I read text, and am frustrated by the browser covering readable text.

I can't remember ever (20+ years) needing the Table Of Contents of a web page. I use Mozilla Firefox's excellent Edit, Find if I want to jump directly to a key word.

Anyone who can suggest a perpetual dismissal of this menu button will earn my lifelong admiration!

I can deal with Settings, About:Config, and even RegEdit. Thanks, Chris

Solved 4 124